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Ashish_Areekattel 1
• Ashish Singh [P-06]
• Ashish Mathew [P-07]
• Ganesh Bhadugale [P-08]
• Harshada Kambli [P-09]
• Hemant Telang [P-10]
Group Members
Ashish_Areekattel 2
Vision
“The BEST PREMIUM ICE CREAM PLAYER”
Mission
 We exist to thrill customers, define and lead multi-branding, enrich
stakeholder, and build powerful brands!
Values
 We value Integrity, People, Connection, Innovation, Performance,
Discipline, and Quality.
Baskin-Robbins
The Best Premium Ice Cream Player
Ashish_Areekattel 3
Ashish_Areekattel 4
HISTORY
Ashish_Areekattel 5
HISTORY
Ashish_Areekattel 6
HISTORY
Ashish_Areekattel 7
HISTORY
Ashish_Areekattel 8
HISTORY
Ashish_Areekattel 9
1.Baskin-Robbins was known as “America’s
favorite sweet chain”, discuss the growth
of the Baskin-Robbins brand. what
according to you is the primary reason for
the popularity of the brand?
Questions
Ashish_Areekattel 10
• Innovator in the Ice cream industry
• Unique positioning by Exotic new flavors
• First to create ‘Ice cream experience’
• BR developed a range of ice cream &
Novelties based on Theme of Sinbad: The
Legend of the Seven Seas.
– Sinbad’s Triple Punch Sherbet
– Deep Blue Menace Sundae
America’s Favorite sweets chain
Ashish_Areekattel 11
2. Baskin-Robbins discovered an innovative
way of marketing by tying up with movie
releases. How did tying up with movies
help promote the Baskin-Robbins brand?
Do you think it enhanced the brand value
in any way?
Questions
Ashish_Areekattel 12
• BR hit on a unique way of marketing its
products, when tied up with Hollywood
studio to introduce movie-based ice cream
flavors.
• Dual Advantage – Help publicize the
release of the movie as well as improving
the sale of ice cream.
Hollywood Dreams
Ashish_Areekattel 13
1. Shrek
– Hot Sludge Sundae
– Shrek Swirl
– Swamp Fizz
– Shrek’d Out Chocolate Mint
1. Spirit: Stallion of the Cimarron
– Sprit Swirl & Shake
– Wild & Reckless Spirit
Movie Based Flavors
Ashish_Areekattel 14
3. NBC
– Fear Factor Sundae
– Pralines ‘n American Dreams
4. X-Men 2
– Oreo(R) X-Mint
– X-Treme Berry Sherbet
– Chocolate Vortex Sundae
– Wolverine’s Berry Rampage sundae
Movie Based Flavors
Ashish_Areekattel 15
3. Baskin-Robbins was one of the well-
recognized brands in the Us. Discuss the
elements of the company’s marketing
strategy and how they helped promote the
Baskin-Robbins Brand.
Questions
Ashish_Areekattel 16
1. Hollywood Dreams
2. Innovative Flavoring
‘What’s Your Flavor?’-31 To Choose From
1. Free Scoops for Charity
2. Customer Orientation
3. Baskin-Robbins’ Birthdays
4. Novelties
5. Dual Branding
Marketing Strategies
Ashish_Areekattel 17
Baskin-Robbins
Products ~ Ice Cream
Permanent Flavors
 Gold Medal Ribbon®
Vanilla and chocolate ice creams with a
caramel ribbon
 World Class® Chocolate
White chocolate mousse ice cream swirled
with milk chocolate ice cream
Flavor Fanatics
 Apple Pie a la Mode
Real apples, crunchy pie crust, caramel
cinnamon crème ribbon and vanilla ice
cream. Tastes like homemade
 Triple Play
Popcorn, peanuts and pretzels load a
caramel ice cream base. Best if completed
unassisted
Seasonal Flavors
 Baseball Nut™
Vanilla ice cream swirled with black
raspberry ribbon and loaded with cashews
No Sugar Added & Lowfat
 Chocolate Chocolate Chip
Lowfat chocolate ice cream with rich chocolate
chunks
 Espresso 'N Cream Lowfat Ice Cream
Jamoca® and vanilla ice creams sprinkled with
chocolate flakes
Regional Flavors
 Chocolate Mousse Royale®
Milk chocolate mousse ice cream with
chocolate flakes
 Banana Nut
Nutty combination of banana ice cream and
walnuts
Yoghurt Gone Crazy (Lowfat)
 Raspberry Cheese Louise
Lowfat cheesecake yogurt with raspberry
cheesecake pieces and graham cracker bits
swirled with a raspberry ribbon
Ashish_Areekattel 18
Baskin-Robbins
Products ~ Sundaes and Cakes
Signature Sundaes
 Tiramisu Sundae - French Vanilla and Jamoca® ice creams topped with cake pieces,
hot fudge and whipped cream then drizzled with coffee and chocolate syrups.
Classic Sundaes
 Banana Royale - Your favorite ice cream flavors topped with bananas, hot fudge,
chopped almonds, whipped cream and a cherry.
Build Your Own Sundaes
 Choose one, two or three scoops of your favorite Baskin-Robbins ice cream
flavor in a waffle cone or cup.
Custom Ordering Cakes
 Step 1 : Choose Your Size
 Step 2 : Choose Your Flavor
 Step 3 : Choose Your Design
Ashish_Areekattel 19
Baskin-Robbins
Products ~ Beverages & Snacks
Cappuccino Blasts
 Oreo® 'n Cookies
Oreo® Cookies 'n Cream ice cream blended
with coffee and crushed chocolate cookies
Bold Breezes
Creamy Bold Breezes
Shakes & Malts
BestSweet™ Candy
Your favorite ice cream flavors in a hard candy
Ashish_Areekattel 20
4. Discuss The positioning of the Baskin-
Robbins brand and the differentiating
strategy adopted by the company. Also
comment on the Bottlenecks ahead of the
company.
Questions
Ashish_Areekattel 21
1. Baskin robbins is considered as premium
brand positioned between Amul, kwality
walls and super premium brands like
Haagen-Dazs and Movenpik.
2. It is trying give quality products with
cheaper rates than super premium
brands but slightly expensive than
nearest competitors.
Brand Positioning
Ashish_Areekattel 22
3.‘’Taste different flavours everyday’’-The
younger generation in India now seek
variety and they seek something new
everyday.
4. Baskin Robbins means TREAT
5. Planning aggressive roll out in a large
number of Tier II and III cities.
Brand Positioning
Ashish_Areekattel 23
• Where the Fun is Unending & Flavour is King
• It faces indirect competition from its
competitors through mass brands & premium
brand
• There strategy is to provide excellent quality at
cheaper rates
• Hygiene and value to money products
• 100 percent vegetarian and attractive
ambience.
Differentiating strategy
Ashish_Areekattel 24
SWOT Analysis
Strength
Good brand image
Exclusive innovations
Exclusive flavors
Free testers to every one
Weakness
Not all stores sell the
same product range
Initial investment for
opening a store is high.
Sells only in stores not in
super markets
Opportunity
Untapped new
geographical markets
More product innovations
and product range
Substituting raw materials
to reduce cost
Threats
Intense Rivalry
Strengthening government
rules & regulations
Recession Period
Increasing price of raw
materials
Gelato & ice crush
http://www.healthyarkansas.com/rules_regs/milk_and_milk_products.pdf
http://findarticles.com/p/articles/mi_m3301/is_9_102/ai_79007885/
Ashish_Areekattel 25
• 7,000 Retail shops in nearly 50 countries
• Creation of more than 1,000 ice cream
flavors
• Global franchisee-reported sales of
approximately $1.8 billion. Headquartered
in Canton, Mass.
• Baskin-Robbins is the world's largest
chain of ice cream specialty shops.
Current Scenario
Ashish_Areekattel 26
Thanks…
Ashish_Areekattel 27

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Baskin & Robbins case study

  • 2. • Ashish Singh [P-06] • Ashish Mathew [P-07] • Ganesh Bhadugale [P-08] • Harshada Kambli [P-09] • Hemant Telang [P-10] Group Members Ashish_Areekattel 2
  • 3. Vision “The BEST PREMIUM ICE CREAM PLAYER” Mission  We exist to thrill customers, define and lead multi-branding, enrich stakeholder, and build powerful brands! Values  We value Integrity, People, Connection, Innovation, Performance, Discipline, and Quality. Baskin-Robbins The Best Premium Ice Cream Player Ashish_Areekattel 3
  • 10. 1.Baskin-Robbins was known as “America’s favorite sweet chain”, discuss the growth of the Baskin-Robbins brand. what according to you is the primary reason for the popularity of the brand? Questions Ashish_Areekattel 10
  • 11. • Innovator in the Ice cream industry • Unique positioning by Exotic new flavors • First to create ‘Ice cream experience’ • BR developed a range of ice cream & Novelties based on Theme of Sinbad: The Legend of the Seven Seas. – Sinbad’s Triple Punch Sherbet – Deep Blue Menace Sundae America’s Favorite sweets chain Ashish_Areekattel 11
  • 12. 2. Baskin-Robbins discovered an innovative way of marketing by tying up with movie releases. How did tying up with movies help promote the Baskin-Robbins brand? Do you think it enhanced the brand value in any way? Questions Ashish_Areekattel 12
  • 13. • BR hit on a unique way of marketing its products, when tied up with Hollywood studio to introduce movie-based ice cream flavors. • Dual Advantage – Help publicize the release of the movie as well as improving the sale of ice cream. Hollywood Dreams Ashish_Areekattel 13
  • 14. 1. Shrek – Hot Sludge Sundae – Shrek Swirl – Swamp Fizz – Shrek’d Out Chocolate Mint 1. Spirit: Stallion of the Cimarron – Sprit Swirl & Shake – Wild & Reckless Spirit Movie Based Flavors Ashish_Areekattel 14
  • 15. 3. NBC – Fear Factor Sundae – Pralines ‘n American Dreams 4. X-Men 2 – Oreo(R) X-Mint – X-Treme Berry Sherbet – Chocolate Vortex Sundae – Wolverine’s Berry Rampage sundae Movie Based Flavors Ashish_Areekattel 15
  • 16. 3. Baskin-Robbins was one of the well- recognized brands in the Us. Discuss the elements of the company’s marketing strategy and how they helped promote the Baskin-Robbins Brand. Questions Ashish_Areekattel 16
  • 17. 1. Hollywood Dreams 2. Innovative Flavoring ‘What’s Your Flavor?’-31 To Choose From 1. Free Scoops for Charity 2. Customer Orientation 3. Baskin-Robbins’ Birthdays 4. Novelties 5. Dual Branding Marketing Strategies Ashish_Areekattel 17
  • 18. Baskin-Robbins Products ~ Ice Cream Permanent Flavors  Gold Medal Ribbon® Vanilla and chocolate ice creams with a caramel ribbon  World Class® Chocolate White chocolate mousse ice cream swirled with milk chocolate ice cream Flavor Fanatics  Apple Pie a la Mode Real apples, crunchy pie crust, caramel cinnamon crème ribbon and vanilla ice cream. Tastes like homemade  Triple Play Popcorn, peanuts and pretzels load a caramel ice cream base. Best if completed unassisted Seasonal Flavors  Baseball Nut™ Vanilla ice cream swirled with black raspberry ribbon and loaded with cashews No Sugar Added & Lowfat  Chocolate Chocolate Chip Lowfat chocolate ice cream with rich chocolate chunks  Espresso 'N Cream Lowfat Ice Cream Jamoca® and vanilla ice creams sprinkled with chocolate flakes Regional Flavors  Chocolate Mousse Royale® Milk chocolate mousse ice cream with chocolate flakes  Banana Nut Nutty combination of banana ice cream and walnuts Yoghurt Gone Crazy (Lowfat)  Raspberry Cheese Louise Lowfat cheesecake yogurt with raspberry cheesecake pieces and graham cracker bits swirled with a raspberry ribbon Ashish_Areekattel 18
  • 19. Baskin-Robbins Products ~ Sundaes and Cakes Signature Sundaes  Tiramisu Sundae - French Vanilla and Jamoca® ice creams topped with cake pieces, hot fudge and whipped cream then drizzled with coffee and chocolate syrups. Classic Sundaes  Banana Royale - Your favorite ice cream flavors topped with bananas, hot fudge, chopped almonds, whipped cream and a cherry. Build Your Own Sundaes  Choose one, two or three scoops of your favorite Baskin-Robbins ice cream flavor in a waffle cone or cup. Custom Ordering Cakes  Step 1 : Choose Your Size  Step 2 : Choose Your Flavor  Step 3 : Choose Your Design Ashish_Areekattel 19
  • 20. Baskin-Robbins Products ~ Beverages & Snacks Cappuccino Blasts  Oreo® 'n Cookies Oreo® Cookies 'n Cream ice cream blended with coffee and crushed chocolate cookies Bold Breezes Creamy Bold Breezes Shakes & Malts BestSweet™ Candy Your favorite ice cream flavors in a hard candy Ashish_Areekattel 20
  • 21. 4. Discuss The positioning of the Baskin- Robbins brand and the differentiating strategy adopted by the company. Also comment on the Bottlenecks ahead of the company. Questions Ashish_Areekattel 21
  • 22. 1. Baskin robbins is considered as premium brand positioned between Amul, kwality walls and super premium brands like Haagen-Dazs and Movenpik. 2. It is trying give quality products with cheaper rates than super premium brands but slightly expensive than nearest competitors. Brand Positioning Ashish_Areekattel 22
  • 23. 3.‘’Taste different flavours everyday’’-The younger generation in India now seek variety and they seek something new everyday. 4. Baskin Robbins means TREAT 5. Planning aggressive roll out in a large number of Tier II and III cities. Brand Positioning Ashish_Areekattel 23
  • 24. • Where the Fun is Unending & Flavour is King • It faces indirect competition from its competitors through mass brands & premium brand • There strategy is to provide excellent quality at cheaper rates • Hygiene and value to money products • 100 percent vegetarian and attractive ambience. Differentiating strategy Ashish_Areekattel 24
  • 25. SWOT Analysis Strength Good brand image Exclusive innovations Exclusive flavors Free testers to every one Weakness Not all stores sell the same product range Initial investment for opening a store is high. Sells only in stores not in super markets Opportunity Untapped new geographical markets More product innovations and product range Substituting raw materials to reduce cost Threats Intense Rivalry Strengthening government rules & regulations Recession Period Increasing price of raw materials Gelato & ice crush http://www.healthyarkansas.com/rules_regs/milk_and_milk_products.pdf http://findarticles.com/p/articles/mi_m3301/is_9_102/ai_79007885/ Ashish_Areekattel 25
  • 26. • 7,000 Retail shops in nearly 50 countries • Creation of more than 1,000 ice cream flavors • Global franchisee-reported sales of approximately $1.8 billion. Headquartered in Canton, Mass. • Baskin-Robbins is the world's largest chain of ice cream specialty shops. Current Scenario Ashish_Areekattel 26