The document provides background information on McDonald's history and operations. It discusses:
1) McDonald's began in 1940 as a hot dog stand owned by the McDonald brothers in California. They realized hamburgers were more profitable and changed their business model.
2) McDonald's now has over 3,200 restaurants in 119 countries, employing 447,000 people globally. Most restaurants are franchised.
3) The document analyzes McDonald's using frameworks like SWOT, PESTLE and strategies. It recommends McDonald's focus on healthier options, locally-focused menus, and increasing their presence in growing Asian markets.
Vision of Ray Croc for McDonald's. McDonald's current position in international market. SWOT analysis for McDonald's. PESTEL analysis for McDonald's. Porter's Five forces of market. Conclusion. McDonald's customer satisfaction approach of business. King of international fast food chain.
This presentation has identified strategic goals and directions at Mcdonald as a case study, also included the details explanation of the objectives of each strategic goals
Vision of Ray Croc for McDonald's. McDonald's current position in international market. SWOT analysis for McDonald's. PESTEL analysis for McDonald's. Porter's Five forces of market. Conclusion. McDonald's customer satisfaction approach of business. King of international fast food chain.
This presentation has identified strategic goals and directions at Mcdonald as a case study, also included the details explanation of the objectives of each strategic goals
This is a part submission as a requirement of Internship under professor Sameer Mathur, IIM Lucknow. The case study of my choice is Mc Donald's. Chapter No 11, Marketing Mangement, Kotler et al.
Presentation on Marketing of McDonalds.
Presentation on Products of McDonalds.
Presentation on Pricing of McDonalds.
Presentation on Quality of McDonalds.
Presentation on research on McDonalds.
Presentation on SWOT anlaysis of McDonalds.
Presentation on BCG Matrix of McDonalds.
MARKETING AND OPERATIONAL STRATEGIES OF McDonald's.Siddhi Sharma
This research paper consist of Marketing and operational strategies of McD. Main objective of this study is to understand the strategies used by the company in promoting their brand and creating a impact on people's minds.
This is a part submission as a requirement of Internship under professor Sameer Mathur, IIM Lucknow. The case study of my choice is Mc Donald's. Chapter No 11, Marketing Mangement, Kotler et al.
Presentation on Marketing of McDonalds.
Presentation on Products of McDonalds.
Presentation on Pricing of McDonalds.
Presentation on Quality of McDonalds.
Presentation on research on McDonalds.
Presentation on SWOT anlaysis of McDonalds.
Presentation on BCG Matrix of McDonalds.
MARKETING AND OPERATIONAL STRATEGIES OF McDonald's.Siddhi Sharma
This research paper consist of Marketing and operational strategies of McD. Main objective of this study is to understand the strategies used by the company in promoting their brand and creating a impact on people's minds.
Indian Broiler Group engaged vCentric Technologies to implement the SAP ERP Human Capital Management (SAP ERP HCM) solution to consolidate diverse HR application into a single, coherent platform
M&M complete analysis done in the year 2013, from july 2013-october 2013 with the help of our respective college staff. Special thanks to the Dean Prof. Bhattacharjee & visiting faculty prof. Abhay Srivastava.
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Tips for frugal marketing was presented to a group of women entrepreneurs as part of a program conducted by IIM Bangalore. It is derived from content from my to-be-released book, No Money Marketing, and examples from Wipro. Copying without attribution is not allowed under any circumstances, commercial or personal.
Case Study of the world's leading fast-food restaurant chain McDonald's. References: Marketing Management by Kotler. Created by Kandukuri Sai Omkar during a marketing internship under Prof. Sameer Mathur
Marketing Strategy which includes Consumer Analysis, Marketing Mix, Porter`s Five Force Model, PEST analysis, Competitive Scenario, STP and Break Even.
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
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Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
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Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
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Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
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2. About McDonald
Brief History of McDonald’s
The first McDonald's was built in 1940 by the McDonald
brothers (Dick and Mac) .
Started off as a hot dog stand in CA [1937]
The McDonald brothers realized that hamburgers were
their most profitable menu item, and changed their
business to serve a limited menu.
3. About McDonald
• McDonald’s is a large corporation in the
fast food industry.
• They have been around since 1955
when Ray Kroc started the chain of
McDonalds. They have been growing
ever since.
• The majority of the restaurants are
owned through franchises.
4. About McDonald
• They employ 447,000 people.
• They have over 3,200 restaurants in over 119
countries.
• The majority of the McDonald’s franchises are
owned by individual franchises.
• Their primary competitors are other fast food
chains such as Burger King and Wendy’s. The
competition can get pretty intense to build
customer loyalty to their food.
• The McDonalds Brand is one of the most well
known Brands in the world.
5. Going International
The first McDonald’s Drive-Thru opened in Sierra Vista,
Arizona in 1975
Happy Meals were added to McDonald’s menu in 1979
McDonald’s launched the new worldwide Balanced Active
Lifestyles public awareness campaign in 2005
McDonald’s celebrated its 50th Anniversary on April 15,
2005
6. Going International
•1971 McDonalds really starts going global
Asian: Tokyo Ginza District, Japan
European: Netherlands, Munich, Germany
•1967 - Canada & Puerto Rico (first restaurants outside
the U.S.)
•1971 - Tokyo, Japan, Amsterdam, Netherlands & Sydney,
Australia
•1979 - Rio de Janeiro, Brazil
•1990 - Moscow, Russia & China
7. SWOT Analysis
• Strengths:
• Brand Awareness
• Broad geographic locations
• McDonalds standard and
conformed changes in large areas
efficiently
8. SWOT Analysis
• Weaknesses:
• There is lower operating income in
Europe and Canada – In Canada the
operating income fell 12.6%, likewise the
European restaurants operating income
also fell at 1.5%.
• There is a relatively small revenue
growth - In the last 5 years McDonalds
revenues have grown at a rate of 7.5%
compared to industry growth at 13.6%
9. SWOT Analysis
• Opportunities:
• Newer products
• More franchises - less risk
• High Growth in China and Russia
10. SWOT Analysis
• Threats:
• Competition - global, national,
regional, and local. Commodity
• Growing health conscious
population
• Food safety – bacteria, e. coli, 41
-150
11. PEST ANALYSIS
To analyze the current status of McDonald’s
corporation, we chose to use the PEST
method to evaluate the following categories
P Political
E Economic
S Social
T Technological
12. Political Challenges
•Health and Safety Guidelines
The director of the obesity program for the Children's Hospital
Boston, David Ludwig, claims that "fast food consumption has
been shown to increase calorie intake, promote weight gain,
and elevate risk for diabetes"
Center for Science in the Public Interest, a long-time fast food
critic over issues such as caloric content, trans fats and portion
sizes
13. Political Challenges
• Ecological/environmental issue
– Fast food industry giants such as Wendy's, Pizza Hut, and
McDonalds are some of the largest consumers of paper
products in the US. "Every year millions of pounds of food
packaging waste litter our roadways, clog our landfills and
spoil our quality of life.
• Home market pressure-groups
• International pressure-groups
– Pushing for increased regulations to make companies
more responsible
14. Political Challenges
• Wars and conflicts
war between countries
where the company
operates.
They have also become a
symbol of capitalism and
Americanism meaning that
they have now become the
target of terrorist group and
attack.
15. Economic Challenges
• McDonald’s must consider economic
challenges when expanding internationally.
Low set up costs = rapid expansion
One of the challenges for fast food industry is to keep the
prices low for the customer.
Franchising facilitates set ups
» McDonald’s corporation provides financing assistance
and training for new franchise owners to manage cash
flow and keep businesses profitable.
16. Social Challenges
The main reason is the consumers’
worries had greatly
increased with
• health fears
so customers now opt for more
healthier options like subway which
offeres more of a variety for health
conscious customers.
17. Social Considerations
• To ease customers concern about health issues,
McDonald’s has made changes to the following;
•McDonalds changed its image vastly by evaluating the current
menu and making changes to it from using organic products to
revising the whole menu
entirely by offering salads and vegetarian burgers.
•McDonalds serve a range of high-quality foods that can fit into a
balanced diet. The accurate and accessible nutrition information
help guests make informed menu choices.
18. Social Considerations
• Emphasis on food safety:
Mcdonald’s suppliers have food
safety management systems in
place, including Good
Manufacturing Practices (GMP),
a verified Hazard Analysis Critical
Control Point (HACCP) plan and
crisis management, food security
and other applicable programs
19. Technological Advantages
• McDonald’s has taken advantage of
technology to streamline their processes and
improve efficiency. Through technology enhancements such
as FPI's Help Desk Service, network and
application consolidation, and other
technology implementations, operations
of the company are greatly improved.
21. Technological Advantages
• The customers can place their order directly
from their tables, dubbed as “Touch Order”.
It’s the first self-ordering system in the world
to use RFID*
Technology
Spotlight:
McDonald's tests
Speed pass
cashless payment
system
22. Technological Advantages
• McDonald’s has also
implemented
technology to
improve supply chain
management, and
allows customers to
access this
information to make
more informed
decisions about what
they eat.
24. McDonald’s Strategies
• McDonald’s real goal as a corporation is to
make money for the stockholders. Their stated
goal is Long term sustainable growth for all
stakeholders.
• McDonalds has realized that they are reaching
a big maturation stage in the business cycle,
based on its profits slowing down more and
more every year. It is going to be time to
reinvent or re-image this corporation to try to
start the business cycle over again.
26. Recommendations for McDonald’s
• More Healthy Choices
• McDonalds should develop menu choices that are
healthy and socially acceptable.
– It is possible to develop a menu that people will enjoy and
that also fits into the original “Speedy Service” model the
company introduced in the 1950’s.
– Use local food sources where possible.
» Using local sources decreases the time to market, and
also decreases the use of fuel to transport goods.
28. Recommendations
• Increase presence in Asian countries
•McDonald's has most certainly had a profound effect on China.
•When the first McDonalds opened in Beijing more than a dozen
years ago, 40,000 people lined up to observe a Big Mac and get
their picture taken with the infamous Ronald McDonald.
•McDonald's is growing faster in China than in the United States.
•McDonalds owns & operates more than 600 stores across 105
cities in China.
•More than 100 more McDonald's stores will be added annually
to Chinese cities within the coming years.
29. Recommendations
• While offering the basic burger and
fries, McDonald’s in China also offers:
– Szechwan-style spicy chicken wings
– Seafood Soup
– Rice
– Oriental Sauces
– Taro and Red Bean Dessert