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BASKIN ROBBINS® ICE-CREAM
INDIA
Maclina Lopes
ASSIGNMENT
 Baskin Robbins India is looking to increase
interactions with their online target audience and
also wants to explore how it can engage with
corporate.
 They are looking for good online-to-office
campaigns that drive footfalls to their parlours.
 Choose an umbrella theme for their digital presence
which can be leveraged across all platforms. Focus
on copy, content and executable ideas
OBJECTIVE
 Objective 1:
 Engage and connect with the target audience such that
the first thing that strikes them when they think ‘Ice
Cream’ is ‘Baskin Robbins’
 Objective 2:
 Online to office campaign to connect and position
Baskin Robbins as a place to connect during ‘office
TARGET AUDIENCE
 Target audience 1:
 Age:12- 30 years old
 Urban Male/Female
 Target audience 2 (Corporate):
 Age: 20- 40 years old
 Working Individual
CAMPAIGN 1
 Platforms: Facebook
 Focus on: Increasing likes by generating interesting content
Use the ‘boost post’ feature of Facebook. This feature helps in
targeting to the actual age group, we are targeting towards
 Using the “Schedule Post” feature we can keeping posting on
the page at a certain duration (every hour or once in 3 hours)
to make our brand visible on the newsfeed of the customers .
 Content: “Caption This”: Posting a picture featuring one of our
products or flavours and asking the audience to post the best
caption for the picture using the #CaptionsforBR or
#BRcaptionthis
 Contest: “Caption This”: The best caption to our post wins a
free ice-cream scoop at the nearest Baskin Robins Outlet.
 P.S: this can be conducted on twitter as well as on instagram
EXAMPLE:
 The Picture:
 Caption: Indulge yourself in the creamy, chocolate over load
with the “Bavarian Kinght”. #CaptionsforBR #BRcaptionthis
 The hero of all your woes is here. #CaptionsforBR
#BRcaptionthis
31 THINGS TO HAVING YOUR BASKIN ROBBINS
 This can be done in association with Scoopwoop. The
article will be posted across all platforms like twitter,
facebook, pintrest.
 Content:
 Chocolate-Dipped Ice Cream Sandwiches: The only
summer dessert messier than an ice cream sandwich is a
s’more, so you might as well just combine the two and make
things really interesting.
 Chocolate-Dipped Ice Cream Tacos
 Chocolate Chip Cookie Dough Ice Cream Sandwiches:
These are essentially squares of cookie dough ice cream,
heavy on the cookie dough. Oh and you can eat them with
your hand.
 Grilled Peach Splits: Fruit is good for you. And ice cream is
just… too good.
 Waffle Ice Cream Sandwiches: Someone looked at the box
of waffles next to the ice cream in the freezer and thought,
“Yes.” ETC.
PINTREST SCAVENGER HUNT
TWITTER
 Summers are here and it’s the best time to have ice-
creams. You can feel like having ice-creams anytime
anywhere.
 Contest: Tweet the best reason to want to have an ice-
cream using #IcecreamCravings and tag the official BR
India twitter handle, the tweet that is the most unique
and funny actually wins a chance to visit the store for an
ice-cream
 This contest can be conducted on facebook too and the
winners visits to the store could be recorded and posted
on Youtube as well as on the social media presence.
 We could mend it and ask people to post a 30 sec or
less video on instagram using the same hagtags.
YOUTUBE
 We could create an indulging experience for the
consumers by posting a teasers of our flavors and
generating store footfalls by asking them to visit the
store for a free trial.
 Conditions: the first “310” will get a free scoop.
CAMPAIGN 2: CORPORATE
 Using our store locators, we could target the
companies around or near our stores.
 At every corporate park have an BR Icecream
truck. So that people can come and enjoy an ice-
cream over the lunch break or during the free time.
 We could also have a facebook or twitter contest for
the corporates asking them to spot the ice-cream
truck around their locality and win a free scoop.
 Having contests like: 5 things to do during breaks.
The person with the most unique post gets 5
scoops free (one per store visit).
#BIRTHDAYSWITHBR
 #BirthdayswithBR will posts realated to employee
birthday celebration.
 Content: Who did you surprise with our Red Velvet
Crush? #BirthdaysWithBR
 Planning on surprising your colleague, do it with a
little bit of help from us. #BirthdaysWithBR
 #flavouroftheday : if you are an employee, you get
a discount during the working hours. Posts on
twitter and Facebook to generate audience.

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Baskin Robbins® Icecream

  • 2. ASSIGNMENT  Baskin Robbins India is looking to increase interactions with their online target audience and also wants to explore how it can engage with corporate.  They are looking for good online-to-office campaigns that drive footfalls to their parlours.  Choose an umbrella theme for their digital presence which can be leveraged across all platforms. Focus on copy, content and executable ideas
  • 3. OBJECTIVE  Objective 1:  Engage and connect with the target audience such that the first thing that strikes them when they think ‘Ice Cream’ is ‘Baskin Robbins’  Objective 2:  Online to office campaign to connect and position Baskin Robbins as a place to connect during ‘office
  • 4. TARGET AUDIENCE  Target audience 1:  Age:12- 30 years old  Urban Male/Female  Target audience 2 (Corporate):  Age: 20- 40 years old  Working Individual
  • 5. CAMPAIGN 1  Platforms: Facebook  Focus on: Increasing likes by generating interesting content Use the ‘boost post’ feature of Facebook. This feature helps in targeting to the actual age group, we are targeting towards  Using the “Schedule Post” feature we can keeping posting on the page at a certain duration (every hour or once in 3 hours) to make our brand visible on the newsfeed of the customers .  Content: “Caption This”: Posting a picture featuring one of our products or flavours and asking the audience to post the best caption for the picture using the #CaptionsforBR or #BRcaptionthis  Contest: “Caption This”: The best caption to our post wins a free ice-cream scoop at the nearest Baskin Robins Outlet.  P.S: this can be conducted on twitter as well as on instagram
  • 6. EXAMPLE:  The Picture:  Caption: Indulge yourself in the creamy, chocolate over load with the “Bavarian Kinght”. #CaptionsforBR #BRcaptionthis  The hero of all your woes is here. #CaptionsforBR #BRcaptionthis
  • 7. 31 THINGS TO HAVING YOUR BASKIN ROBBINS  This can be done in association with Scoopwoop. The article will be posted across all platforms like twitter, facebook, pintrest.  Content:  Chocolate-Dipped Ice Cream Sandwiches: The only summer dessert messier than an ice cream sandwich is a s’more, so you might as well just combine the two and make things really interesting.  Chocolate-Dipped Ice Cream Tacos  Chocolate Chip Cookie Dough Ice Cream Sandwiches: These are essentially squares of cookie dough ice cream, heavy on the cookie dough. Oh and you can eat them with your hand.  Grilled Peach Splits: Fruit is good for you. And ice cream is just… too good.  Waffle Ice Cream Sandwiches: Someone looked at the box of waffles next to the ice cream in the freezer and thought, “Yes.” ETC.
  • 9. TWITTER  Summers are here and it’s the best time to have ice- creams. You can feel like having ice-creams anytime anywhere.  Contest: Tweet the best reason to want to have an ice- cream using #IcecreamCravings and tag the official BR India twitter handle, the tweet that is the most unique and funny actually wins a chance to visit the store for an ice-cream  This contest can be conducted on facebook too and the winners visits to the store could be recorded and posted on Youtube as well as on the social media presence.  We could mend it and ask people to post a 30 sec or less video on instagram using the same hagtags.
  • 10. YOUTUBE  We could create an indulging experience for the consumers by posting a teasers of our flavors and generating store footfalls by asking them to visit the store for a free trial.  Conditions: the first “310” will get a free scoop.
  • 11. CAMPAIGN 2: CORPORATE  Using our store locators, we could target the companies around or near our stores.  At every corporate park have an BR Icecream truck. So that people can come and enjoy an ice- cream over the lunch break or during the free time.  We could also have a facebook or twitter contest for the corporates asking them to spot the ice-cream truck around their locality and win a free scoop.  Having contests like: 5 things to do during breaks. The person with the most unique post gets 5 scoops free (one per store visit).
  • 12. #BIRTHDAYSWITHBR  #BirthdayswithBR will posts realated to employee birthday celebration.  Content: Who did you surprise with our Red Velvet Crush? #BirthdaysWithBR  Planning on surprising your colleague, do it with a little bit of help from us. #BirthdaysWithBR  #flavouroftheday : if you are an employee, you get a discount during the working hours. Posts on twitter and Facebook to generate audience.