No matter how good the communication system in an organization is, unfortunately barriers can and do occur. Barriers mean all those difficulty/ obstacles/ problems/ hurdles or breakdowns which stop or interrupt the process of communication. Barrier some times become so strong that they can even make the whole process of communication just a failure.

3. At the end of the class students will be able to
1) define communication
2) describe the importance of communication
3) state the meaning of communication
barriers
4) explain the types of communication
barriers
5) discuss how to overcome different
types of communication barriers

5. COMMUNICATION IS THE ART OF TRANSMITTING
KNOWLEDGE, IDEAS, INFORMATION AND THOUGHTS
FROM ONE PERSON TO ANOTHER.
THE TRANSFER SHOULD
BE SUCH THAT THE
RECEIVER UNDERSTANDS
THE MEANING AND INTENT
OF THE MESSAGE AND
GIVE PROPER FEEDBACK.

6.  Necessary for planning
 Basis of decision making
 Exchange of thoughts
 Increases efficiency
 Smooth working of an institution
 Understanding each other
 Motivation
 Co-ordination

7. No matter how good the communication system in an
organization is, unfortunately barriers can and do occur.
Barriers mean all those difficulty/ obstacles/
problems/ hurdles or breakdowns which stop or
interrupt the process of communication.
Barrier some times become so strong that they
can even make the whole process just a failure.

8. Communication is all about
identifying and overcoming the
barriers
State all the barriers that you
can think of that impact your
day-to-day communication.

10. Barriers of Communication
Physiological Barriers
Environmental Barriers
Psychological Barriers
Social Barriers
Organizational Barriers
Semantic Barriers
Cultural Barriers

12. 1
2
3
4
5
6
7
8
Poor retention/ memory problems
Lack of attention
Discomfort due to illness
Hearing problems
Poor listening skills
Information overload
Poor sensory perception
Gender physiological differences

14. . . .
Loud background
noise
Very hot or cold
weather
Long distance
Poor lighting Uncomfortable
setting
Unhygienic envt. &
Bad odor

16. Misperception
Emotional
disturbances
Attitude and
Opinions Premature
evaluation
Distrust
Conservative
mindset
Misunder-
standing
PSYCHOLOGICALBARRIERS

18. Social
Barriers
Social status
Educational
differences
Social strata
Social norms, values
and behavior
Social taboos

20.  Ethnic, religious and cultural differences
 Cultural traditions, values and behavior
Space
Touch
Eye
Contact

23. This kind of hurdle is the result of using very
difficult jaw breaking & tongue twisting
words by the communicator/sender, which are out
side the frame of reference of the receiver.

24. 1 • Language barriers
2
• Language Jargons
3
• Faulty language translation
4
• No clarity in speech
5
• Individual difference in expression and perception
6
• Failure to listen

29. Two or more words having the same pronunciation
but different meanings, or spelling.
Pronunciation
Spelling
Meaning
Eg: buy/bye/by
Ice cream/ I scream

30. Two or more words spelled the same but not
necessarily pronounced the same and having
different meanings
Spelling
Pronunciation
Meaning
Eg: Minute
Second
Lead

31. Two words that are spelled the same and sound
the same but have different meanings
Spelling
Pronunciation
Meaning
Eg: Current
Well
Spring

33. Unclear
communication of
organizational
rules and
regulations
Complexity in
organizational
structure
Unclear policy,
vision and
mission
Size of the
organization
Technical failure
Time pressure

36. ☺Sender and recipient must keep in mind each
other’s retention and memory abilities
☺ Sender and recipient must have each others
attention
☺ Before initiating communication, the sender and the
recipient must ensure each other’s comfort
☺ Sender and recipient must ensure active listening
between each other
☺ Information overload must be avoided
☺ Gender differences must be kept in mind

37. To improve communication with the
hearing impaired…
 Use body language such as gestures and signs
Make sure hearing aids are working properly
Speak clearly in short sentences
Face the individual to facilitate lip reading
Write messages if necessary

38. To improve communication
with the visually impaired…
 Announce your presence as you enter a room
 Describe events that are occurring
 Use a soft tone of voice
 Use touch when appropriate
Explain sounds or noises

39. To improve communication with
the speech impaired…
 They have difficulty in remembering the correct words,
may not be able to pronounce certain words, and
may have slurred speech
The listener must be patient
 Allow them to try and speak
 Encourage them to take their time
Repeat message to assure accuracy
 Encourage them to use gestures
 Provide pen and paper if they can write
 Use pictures with key messages

41. o Sender and recipient must use the same
language during communication
o Be cautious in selecting the words
Use direct, simple, easy language appropriate
to the receiver at specific level
o Active listening
o Constructive feedback

42. o Simple and non-complex organizational structure
o Avoiding information overload
o Flexibility in meeting targets
o Large organizations must be divided into smaller
subsets to promote effective communication
o Provide clear information regarding rules& regulations
of the institution

46. Write in detail about the common
communication barriers that can occur
in our day to day life and methods to
overcome it
Total Marks= 25marks
Date of submission= 14.01.2019

47. o Textbook of communication and Educational Technology,
Second edition, Dr. Suresh K Sharma, Elsevier Publications
Page No. 13-17
o Communication Sciences and Disorders- An Introduction to
the Professions, Dale F. Williams, Page No. 13-30
o Textbook of Communication and Educational Technology,
K P Neeraja, JayPee Publications, Page No. 500-504
o Textbook of Communication and Educational Technology,
Neelam Kumari, PeeVee Publications, Page No. 13-18
o Learning and Teaching Nursing, Sankaranarayanan, First
Edition India, Brainfil Publications, 2016

48. Even when it is uncomfortable or uneasy
One of the best way to heal is simply
getting everything out…
☺