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A. INTEGRATED	MARKETING	COMMUNICATIONS	
Company:		Westfalia	Technologies,	Inc.	
	Strategic	goal:	a	comprehensive	marketing,	communications	and	public	relations	program	that	will	
enhance	the	organization’s	image	and	position	within	the	marketplace	and	the	public,	and	facilitate	
internal	and	external	communications.	
Functional	goals:	
• Attract	new	customers,	increasing	sales	
• Generate	repeat	or	referral	business	
• Keep	our	brand	in	front	of	our	customer	which	reinforcing	our	image	as	an	industry	leader	
• Change	negative	perceptions	that	surround	cost,	
• Connect	with	existing	customers	and	new	prospects	through	social	media	networks	
• Listen	&	engage	in	conversation	with	prospects,	customers	and	industry	leaders	
• Share	company	information,	industry	news	and	“personal”	information	
• Ensure	that	all	staff	is	aware	of	the	organization’s	vision,	mission	and	values	and	of	its	key	
organizational	developments.	
	
	Objective(s):	
• Increase	website	lead	generation	by	10%.	
• Generate	a	1%	return	on	direct	mail	programs.	
• Maintain	email	open	and	click-thru	rates	while	decreasing	opt-out	rates	by	.25%.	
• Increase	social	network	reach	by	25%	and	content	sharing	by	5%.	
• Increase	tradeshow	lead	generation	
by	60%.	
• Generate	a	15%	increase	in	leads	
from	trade	webcasts,	e-blasts	and	
print.	
• Increase	press	and	media	placement	
by	41%.	
	
Tactics:	An	integrated	marketing	
communications	(IMC)	plan	was	developed	using	the	following	tactics:	trade	publication	paid	advertising,	
earned	media,	tradeshows,	events,	conferences,	direct	mail,	social	media,	pay-per-click,	sales	
promotions,	webinars,	white	papers,	email	marketing,	content	marketing,	marketing	automation	
software,	video	marketing,	customer	relationship	management	(CRM).	
Markets:	The	primary	market	was	North	American	manufacturers	and	distributors	in	the	food	and	
beverage	industries.	We	focused	on	the	C-Suite	responsible	for	the	supply	chain	and	logistics	fields.	
Results:	Increased	overall	revenue	by	10%	with	20%	Marketing	ROI	
	
Inbound	Marketing	Nurture	Direct	Mail	+	Email	Program
3D	Lead	Generation	Direct	Mail	
Advertiser-supported	Magazine

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