Agent notes aorzet5 2014-04-11
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The service notes document the tuneup of a client's computer. The agent repaired slowdowns caused by excessive startup items, removed extra startup items and tweaks, updated Windows and browser plugins. They also installed requested software, troubleshooted issues, removed unnecessary startup programs and files to improve performance. The client was advised to keep software updated, clean temporary files regularly, and schedule future tuneups for optimal computer functioning.
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Sukhvinder Singh is seeking a challenging position as a SAP Basis consultant. He has over 10 years of experience in roles such as systems administrator, network engineer, and associate Basis consultant. His skills include system monitoring, user authorization, client administration, transportation, patch management, and database administration for SAP systems. He has worked on projects involving ECC 6.0 implementation and support for various modules. His responsibilities have included system monitoring, patch and kernel upgrades, transport management, database administration, and providing 24x7 support.
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Agent notes aorzet5 2014-04-11
- 2. Apr 11, 2014 Reference ID: AORZET5- Associated to Session ID: 265170035 Mission Details Tuneup Details performed: - Repair: Slowdowns on the computer caused by excessive startup items - Remove extra startup items, apply tweaks, update windows - Adjusted start up items - Load/Install/Run tools on computer - MRI - Customizer - Ran Windows Update - Ran Flash/Reader/Java updates = Removed tools. Currently 64 running processes = Additional Notes: *SA Score:87/100 TO 98/100 Software Install/Troubleshoot - Installation: - Installation of requested software. Verification of functionality. - Troubleshooting: - Troubleshooting: Resolution of issues, including install and uninstall, crashing and errors. Verification of functionality. Software: Magnifier and Narrator = Remotely logged into client's computer = Rebooted and verified all functionality. = Removed tools. Debriefing PC Tuneup has been completed. Uninstall unwanted softwares that causes the computer to run slow as per client request. Removed unnecessary start up items. Cleaned up temporary files. Improve computer's performance. Installed all updates for Windows and Browser plug-ins. Disabled Narrator and Magnifier. Recommendations
- 3. Apr 11, 2014 Keep all software up to date. Always update Windows and Browser plug-ins (Adobe Reader, Adobe Flash and Java). Clean up temporary files for faster experience of using your computer. Ask for a Tune-up service every 3 months to keep PC running faster and more efficient. Reconnect with Geek Squad once there are more issues encountered with your PC. Contact Information Agent Marian A Phone: 1-800-GEEKSQUAD Email: onlinesupport@Geeksquad.com Warranty Information Is this work warrantied? Yes Warranty expiration date: May 10, 2014 Suspect 1 :: PC PC Manufacturer and Model: AMI Computer Name: OWNER-PC Connection Type: WIRELESS Operating System: WINDOWS 7 HOME PREMIUM CPU / RAM / HDD: INTEL PENTIUM/ 6GB/ 1TB Wired MAC: D0-27-88-52-B2-20 Wireless MAC:94-44-52-64-6F-C8 Powered by TCPDF (www.tcpdf.org)