Millennium Business Systems aims to provide the best value to customers through leading-edge technology, competitive pricing, and excellent aftermarket support. They showcase award-winning products and services, including customizable solutions and a commitment to data security. The company has a strong operational framework, with localized support and a performance protection program ensuring customer satisfaction.

1. Millennium Business Systems

2. Meeting Itinerary Introduction Millennium Business Systems Goals and Vision Leading Edge Technology Overview Fair & Competitive Pricing Overview Excellence in Aftermarket Service & Support Overview Product Demonstrations Questions & Applications

3. Millennium Business Systems Our goal is to deliver the best value to our customers and become the premier provider of the total office solution. Our Vision to Accomplish This Is Leading Edge Technology Fair and Competitive Pricing Excellence in Aftermarket Service and Support

4. Leading Edge Technology Industry Recognized Award Winning Product Line Scan 2 Technology Data Security Sharp OSA ‘Open Systems Architecture’ My Sharp

5. Industry Awards Sharp has consistently received the most prestigious awards from the recognized industry organizations that review MFP technology hardware and software solutions.

6. Industry Awards – cont. Buyers Laboratory Product Line of the Year for 2006 and 2007.

7. Industry Awards – cont. Bertl Laboratories Best Digital Imaging Product Line of 2008 Best Development Platform ‘OSA’ for 2008 Best Secure MFP’s for the 5 th Consecutive Year

8. Industry Awards – cont. Bertl Laboratories Best Digital Imaging Product Line of 2008 Best Development Platform ‘OSA’ for 2008 Best Secure MFP’s for the 5 th Consecutive Year

9. Industry Awards – cont. Bertl Laboratories Best Digital Imaging Product Line of 2008 Best Development Platform ‘OSA’ for 2008 Best Secure MFP’s for the 5 th Consecutive Year

10. Industry Awards – cont. Excellence in Partnership Green Contractor Award and Evergreen Award Best Overall Commitment to the Environment Recognized for Efforts in Recycling, Waste Reduction & Affirmative Procurement Practices

11. SCAN 2 Technology What is it? Enables users to scan both sides of a 2 sided document in a single pass Benefits Protects integrity of your originals because it does not have to pass through rollers twice. Increased reliability with less misfeeds of originals. Increased productivity when scanning, copying, faxing 2 sided originals SCAN 2 is enabled with all copying, scanning, faxing and document filing of Sharp Imager series devices.

12. Data Security What is it? Digital Shredder for all Your Copy, Print, Scan and Fax Documents Hard drives keep internal receipts for all documents. Sharp was 1 st MFP manufacturer to be ‘Common Criteria Certified’ by the National Security Agency in 2001. Data Security Module protects information from being compromised. Protection is inclusive for the MFP systems and all subsystems. Uses Advanced Encryption Standards (AES) on all data -128 Bit Encryption and Overwrite Features.

13. Sharp Open Systems Architecture What is it? Flexible software development platform which enables simple integration with network applications and personalized functions all from the LCD panel on the Sharp MFP. Benefits Customized workflow Elimination of repetitive scanning tasks Maximize ROI on technology investment Centralized application with minimum installation and maintenance Fast deployment of solutions by using the standard for application to application communication

14. My Sharp What is it? It is a customizable 24/7 online training & technology support website hosted by Sharp. Benefits One stop access to account manager’s e-mail, service request & supply ordering. Your web page is customized specifically for Miller-Valentine based on devices on premises and specific configurations. Customization available for print, copy, scan, fax & links for admin and supplies. Demonstration covers a broad range of features, with auto update of newly released features and completely customizable to include additional models. Valuable tool for I.T. Help Desk

15. Fair and Competitive Pricing Hardware and software solutions pricing provided via Sharp Bid Assistance through the Sharp Director’s Fund. Pure 2 Party Lease Agreement Maximum flexibility during the term of the lease for upgrades, downgrades & net new placements Common ownership of both equipment and financing supplier Favorable renewal terms for extension of initial contract agreement Simple, easy to read lease agreement and terminology Comprehensive Service and Supply Agreement coupled with a Protection Program Guarantee – 5 year from installation.

16. Excellence in Aftermarket Service & Support Millennium Business Systems Performance Protection Program Technical and Professional Services Service Parameters

17. Millennium Business Systems Largest Independent Dealer for Sharp in Southwestern Ohio Value Added Retailer for HP and Okidata Recipient of Sharp’s most prestigious award ‘ Hyakuman Kai’ – 5 years running Recognized as a Sharp Premier Platinum Dealer In House True 2 Party Lease Partner Locally Owned and Operated Localized Inventory of Parts and Supplies Genuine Factory Approved Parts and Supplies Live Operator Assistance Combined With My Sharp

18. Performance Protection Guarantee 5 Year Guarantee of Your Complete Customer Satisfaction Our goal is to make your decision to choose Millennium Business a safe and worry free investment. Replacement of any unit if not repaired to your satisfaction provided Device is continuously covered by a maintenance & supply program Has proper electrical requirements Installed in proper environmental conditions Equipment is not damaged, neglected or abused

19. Technical & Professional Services Millennium Business Systems employs two service divisions: Technical Division: Covers troubleshooting, repair, periodic maintenance Professional Services: Performs installations, configurations and maintenance of network devices

20. Technical & Professional Services – cont. Average Emergency Response Time = 4 Business Hours or Less Telephone Response Time = 1Business Hour Guaranteed Loaner For Machines Which Are In House For Repairs or Require More Than 8 Business Hours to Repair Guaranteed In Stock Availability of Parts and Supplies Guaranteed System Up Time of 95% Pocket PC’s For All Technicians Real Time Dispatching Complete Restock of Technician’s Car Stock Defined Territories for Each Technician Certified Sharp Training for All Technicians

21. Service Parameters Technicians Evaluated On: FCE – First Call Efficiency Calls Per Day Total Calls Per Month Average Parts Cost Per Call Service Revenue Per Employee Inventory Control Online and Class Room Training Per Year

22. Questions and Answers Thank you for the opportunity to present our solutions to you. Please feel free to ask any of our presenters any questions that you may have.