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Welcome to the Pepperweed WebinarManaging IT Operations in A Virtualized World Audio is being sent directly through the live meeting client. If however you are using just a web browser the audio can be found at: Conference Dial-in Number: (218) 339-4600;   Participant Access Code: 1092221#
Pepperweed  ConsultingAn IT Integration Company Managing IT Operations in A Virtualized World Mike Bauer – VP of Marketing & Solution Management July 14, 2010
The Promise of Virtualization:Reduce Costs While Increasing Efficiency & Flexibility Thin client + = Applications Virtualization Server & OS Server & OS Storage BEFORE AFTER Promised Benefits of Virtualization Getting more out of existing IT assets Reduce datacenter costs Increased IT capacity Improve IT agility
The Challenges Virtualization Creates For IT Virtual sprawl Splintered visibility & control Complexity of deploying and maintaining services Increase risk due to  Ad Hoc changes
These Challenges Result In... Increased LaborCosts Resource & Skill Constraints Server, Network, Storage Underutilization Impaired SLA Visibility/Enforcement Impaired App & Service Management
Addressing The Challenges Four Solution Sets Discover Gain Visibility into the all of IT Operate Consolidated Virtual & Physical Ops Virtual sprawl Splintered visibility  & control Deploy Automate Provisioning of the Infrastructure Change Systematize Change Config & Release Complexity of deploying  and maintaining services Increase risk due to  Ad Hoc changes
Discover:Understand What You Have And How It Relates B2B Ordering CSO Accounting Business Process Model Retail store Accountspayable_app Customer support_app Shipping_app Accounts receivable_app Order_app Layer 2-7 of the OSI Model Physical & Virtual Data Center
Discover:Including the Virtual Infrastructure APPLICATIONS Exchange Active directory Web server VM VM VM VIRTUALINFRASTRUCTURE Hypervisor Physicalhost PHYSICAL INFRASTRUCTURE
Discover:Dynamic Understanding of the Physical & Virtual DDMi uCMDB DDMa
Applications Infrastructure Tier 3 Architects Application Server Network Storage Tier 2 Administrators Tier 1 Support Operations Bridge User Experience Monitors App. Monitor Server Monitors Network Monitors Storage Monitors Transaction Monitors Business Process Monitors App. Internals Native Server Tools 3rd party and open source Operate: Consolidate Operational Visibility & Control
Operate:Create The Operations Bridge with HP OM, OMi & SPIs Active Dir SPI Exchange SPI HP Operations Manager OS SPI OS SPI Agent Agent BES SPI Virt SPI Virt SPI OS SPI SQL SPI OS SPI Agent OS SPI Agent Agent Agent Virt SPI OS SPI Infrastructure Monitoring ,[object Object]
BMC
Cisco
VMware
etc.Agent Agent
Operate:Correlate Events To Focus On Key Events Events from Operations Manager Understanding of the topology and relationships HP OMi Topology Based Event Correlation
Operate:Automate The Real-time Distribution & Management Of Alerts and Event Handling Consolidation Correlation HP OMi HP Operations Manager Real-time Alert Management xMatters (AlarmPoint)
Deploy:Cut Costs And Risk By Automating Manual Tasks
Deploy:Rich Set of Tools To Automate Key Deployment Task Storage Network Client Server Servers Storage Essentials ,[object Object]
Provision, configure storage to VMStorage Essentials ,[object Object]
Manage VM storage usage
Provision, configure storage to VMServer Automation ,[object Object]
Create & Configure VM

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Webinar: Managing IT Operations in a Virtualized World

  • 1. Welcome to the Pepperweed WebinarManaging IT Operations in A Virtualized World Audio is being sent directly through the live meeting client. If however you are using just a web browser the audio can be found at: Conference Dial-in Number: (218) 339-4600; Participant Access Code: 1092221#
  • 2. Pepperweed ConsultingAn IT Integration Company Managing IT Operations in A Virtualized World Mike Bauer – VP of Marketing & Solution Management July 14, 2010
  • 3. The Promise of Virtualization:Reduce Costs While Increasing Efficiency & Flexibility Thin client + = Applications Virtualization Server & OS Server & OS Storage BEFORE AFTER Promised Benefits of Virtualization Getting more out of existing IT assets Reduce datacenter costs Increased IT capacity Improve IT agility
  • 4. The Challenges Virtualization Creates For IT Virtual sprawl Splintered visibility & control Complexity of deploying and maintaining services Increase risk due to Ad Hoc changes
  • 5. These Challenges Result In... Increased LaborCosts Resource & Skill Constraints Server, Network, Storage Underutilization Impaired SLA Visibility/Enforcement Impaired App & Service Management
  • 6. Addressing The Challenges Four Solution Sets Discover Gain Visibility into the all of IT Operate Consolidated Virtual & Physical Ops Virtual sprawl Splintered visibility & control Deploy Automate Provisioning of the Infrastructure Change Systematize Change Config & Release Complexity of deploying and maintaining services Increase risk due to Ad Hoc changes
  • 7. Discover:Understand What You Have And How It Relates B2B Ordering CSO Accounting Business Process Model Retail store Accountspayable_app Customer support_app Shipping_app Accounts receivable_app Order_app Layer 2-7 of the OSI Model Physical & Virtual Data Center
  • 8. Discover:Including the Virtual Infrastructure APPLICATIONS Exchange Active directory Web server VM VM VM VIRTUALINFRASTRUCTURE Hypervisor Physicalhost PHYSICAL INFRASTRUCTURE
  • 9. Discover:Dynamic Understanding of the Physical & Virtual DDMi uCMDB DDMa
  • 10. Applications Infrastructure Tier 3 Architects Application Server Network Storage Tier 2 Administrators Tier 1 Support Operations Bridge User Experience Monitors App. Monitor Server Monitors Network Monitors Storage Monitors Transaction Monitors Business Process Monitors App. Internals Native Server Tools 3rd party and open source Operate: Consolidate Operational Visibility & Control
  • 11.
  • 12. BMC
  • 13. Cisco
  • 16. Operate:Correlate Events To Focus On Key Events Events from Operations Manager Understanding of the topology and relationships HP OMi Topology Based Event Correlation
  • 17. Operate:Automate The Real-time Distribution & Management Of Alerts and Event Handling Consolidation Correlation HP OMi HP Operations Manager Real-time Alert Management xMatters (AlarmPoint)
  • 18. Deploy:Cut Costs And Risk By Automating Manual Tasks
  • 19.
  • 20.
  • 22.
  • 24. Deploy & Configure App on VM
  • 25. Audit app, server - VM, hypervisor compliance
  • 26.
  • 28. Configure server to network device
  • 29.
  • 30. Deploy, manage thin clients, desktop images
  • 31. Audit complianceYou have to manage the same kind of tasks in a virtual environment
  • 32. Improve labor utilization by automating repetitive tasks, sharing and enforcing best practices Accelerate time to market by automating service provisioning Reduce risk of down-time and non-compliance by automating change execution Deploy:Automating Key to Achieving Full Value of Virtualization
  • 33.
  • 36. Improve audit and compliance posture
  • 37. Improve collaboration between stakeholders CAB RFC RFC RFC FilterRequests Prioritize Categorize Assess Approve &Schedule Build Test Implement Review Reduce risk by providing effective IT controls, impact analysis and a track record of all changes Close
  • 38. Change:IT Change Management Suite Service Manager Change Management Complete Change Process Mgmt Release Control Change Edition Impact and risk analysis, collision detection, Aggregated Calendar + per seat per seat *When purchased separately at U.S. List Price
  • 39.
  • 40.
  • 41. Detailed trainingDiscover Orchestrate uCMDB DDMi DDMa Virtualization SPI HP Hardware Service Mgr Change Operate Insight Mgr Non-HP Hardware Operations Manager Release Ctrl OMi Insight Orchestration Network Automation Server Automation Orchestrate Deploy
  • 42.
  • 43. Largest provider of HP Software Support
  • 44. 14 years of experience in over 2500+ implementations
  • 45. ITIL Foundation certified HP technical consultants
  • 46. 120 HP BTO software implementation/support certifications
  • 47. Cover the complete range of IT disciplines
  • 48.
  • 53.
  • 58.
  • 60.
  • 66. Virtualization Maturity ModelThe Road to Successful Virtualization Private Cloud IT as a Service/Utility Data Center Consolidation IT Asset Utilization Business-ready management Self-service portals Automated scaling up/down Charge-backs/utility pricing Automation & standardization Integrated management Best-practices & automation Value to the enterprise Infrastructureconsolidation Improved server, storage, network usage Maturity phase
  • 68. Thank You For Your Participation Pepperweed Consulting 1603 Carmody Court Sewickley, PA 15143 E: info@pepperweed.com T: (888) 229-0145 F: (412) 291-3014 www.pepperweed.com

Editor's Notes

  1. Side note:Why do we use the term “operations bridge”? There are other terms in use like NOC – network operations center.Operations Bridge is used in the ITIL 3 definitions book.Whereas NOC, our research found, is ambiguous. Some people use it mean just where the network management is done. Others use it in the same way as Operations Bridge.So, we decided to stick to the unambiguous, ITIL defined term, Operations Bridge.