The document discusses the key role leaders play in successful Agile adoption and transformation. It outlines how senior management and executive leadership at Ericsson R&D supported their Agile transition through actions like mandatory training, encouraging Agile mindsets in goals, focusing on 360 aspects of Agile implementation, and defining maturity steps. Regular assessments show their Agile maturity increasing over time as understanding of roles and practices improved.

1. Leader’s
role
in Agile
transformation
Gopal Gupta
Parveen Garg

2. Agile adoption – who
decides
50%
Senior Management
18%
© 2010 version one Inc
Agile Survey 2010
Executive Management
LEADERS ARE CONVINCED THAT AGILE IS THE WAY TO GO
Leader's role in Agile Transformation | Page 2 (17)

3. Failures in AGILE
32%
Culture, Company
philosophy, Mgmt
Support
51%
Ability to change
Organizational Culture
34%
Management
Support – Barrier to
© 2010 version one Inc
Agile Survey 2010
Agile Adoption
HOWEVER, CHANGE IS NOT EASY AND LEADERS PLAY A
KEY ROLE IN SUCCESSFUL ADOPTION
Leader's role in Agile Transformation | Page 3 (17)

4. Leadership
actions
@ Ericsson R&D
Leader's role in Agile Transformation | Page 4 (17)

5. OUR approach
SUPPORT
Reinforce
Leaders &
MANAGERS
ENCOURAGE
Leader's role in Agile Transformation | Page 5 (17)

6. OUR actions
Training & Coaching
Internal Drivers – Agile Evangelists
Individual Goals encouraging Agile Adoption
Focus on 360 Agile
Organization KPI - Defining Agile Maturity steps
Knowing Ourselves
Leader's role in Agile Transformation | Page 6 (17)

7. Training & coaching
› Mandatory Agile Training for all in the organization
› Continuous Agile refreshers for everybody
› Encourage Participation and contribution in Agile Conferences
› Close association & engagement with Industry experts/consultants
Leader's role in Agile Transformation | Page 7 (17)

8. Agile evangelists
› Created Internal Agile champions
– Available for any support to the teams
– Focusing on reinforcing Agile practices
in teams
– Spreading and sharing good Agile
practices across organization and
teams (cross team pollination)
› Self driven Community of Practices
(CoP) across Agile roles
› Role Model in different Agile roles
identified & recognized
Leader's role in Agile Transformation | Page 8 (17)

9. goals FOR Agile
MINDSET
› Individual Performance goals
aligned to Agile
– Helping in promoting Agile Practices
– Changing Mindset
– Pushing the Team First spirit
Leader's role in Agile Transformation | Page 9 (17)

10. FOCUS on 360 agile
Human Process Technical
aspects aspects aspects
› Introduction of Agile roles › Agile practices – › S/W Craftsmanship
› Redefining existing roles Standup, Retrospection practices
in line with Agile practices › Prioritized Product and › Continuous Integration
› Peer feedbacks Iteration Backlogs › Fast Feedback
› Being accountable › Test Automation
› Focus on Empowered › Pair Programming
teams › Test Driven Development
TRANSFORMING THE ORGANIZATION’S DNA
Leader's role in Agile Transformation | Page 10 (17)

11. Defining agile maturity
› Created Tools and templates to assess Agile maturity
› Regular Retrospection at Team and Organizational level
› Periodic reporting as part of the Organization wide KPIs
Leader's role in Agile Transformation | Page 11 (17)

12. KNOWING ourselves
Agile Assessment 2011: Q1 to Q4 Assessment Scores Trend
› Radiators to visualize Agile 130
Q4 Score
Q3 Score
Practices 120
Q2 Score
Q1 Score
110
– Dash-boards; Digital Signage/ 100
Screens 90
– Snapshots 80
70
– Results: Velocity, Assessments, FE Online IVR MINSAT CRS AS CCN SUF
Continuous Integration
Leader's role in Agile Transformation | Page 12 (17)

13. Results: OUR Success
so FAR Agile Assessment 2011: Q1 to Q4 Assessment Scores Trend
Q4 Score
130 Q3 Score
Q2 Score
› Agile Driven 120 Q1 Score
Development for the past 110
3 years 100
90
80
› Agile Maturity showing 70
FE Online IVR MINSAT CRS AS CCN SUF
increasing trend
Human Centric (Graph 2)
FE
› Better understanding of ONLINE
roles (Scrum master, PO) 6
IVR
Scores on a scale of 1 to 5
MINSAT
5
CRS
4
AS
3
CCN
› Next target is to go Lean 2
1
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Leader's role in Agile Transformation | Page 13 (17)

14. summary
SUPPORT
Role of a
Reinforce leader
TRANSFORMING
CULTURE
ENCOURAGE
AGILE IS NOT A DECISION BUT A JOURNEY THAT LEADERS
NEED TO TRAVERSE WITH THE TEAMS
Leader's role in Agile Transformation | Page 14 (17)

15. Leader's role in Agile Transformation | Page 15 (17)

16. Gopal Mohan Gupta Parveen Garg
A Telecom Professional with 18 IT professional with more than
years of rich experience with 14 years of experience,
Ericsson. Currently engaged as currently leading a diverse
Team Manager in the Ericsson’s group handling multiple
R&D India center functions at Ericsson’s Gurgaon
R&D center
Contact: Contact:
gopal.mohan.gupta@ericsson.com parveen.garg@ericsson.com
+91 9717197513 +91 9810591974
Leader's role in Agile Transformation | Page 16 (17)