Sloan Change+Management+Presentation

The document outlines a change management framework and methodology for implementing new technology, including establishing teams like a steering committee and change champions, managing stakeholders through communication and engagement, addressing potential issues through training, and monitoring success through the change management pillars of building teams, managing stakeholders, communications, and skills transfer. It provides details on roles for a change manager, core change team, and service champions to drive the change process from initiation through transition and improvement.