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AGILE​ ​FROM​ ​THE​ ​HR​ ​TRENCHES
Dov Tsal
Agile Transformation Coach
1st – 3rd December, 2017 | Westin, Hyderabad, INDIA
About the session
• Limits of IT-focused transformation
• Why HR?
• HR’s team transformation
• HR’s impact on agility
• HR’s experiments
• Lessons learned
The glass ceiling of IT transformation
• Titles
• Recruitment
• Management role
• General misalignment
• Rigid tools
• Office space
• Budget speed
• Yearly reviews
An(y) effective organization needs:
Vision:
What is our impact?
Execution power:
Ability to do the work
Alignment:
between the two.
The full article: HR, but why?
HR’s purpose
Hire, Pay, Fire
vs.
Drive for:
• Sharpest vision
• Focused execution power
• Strongest alignment
My purpose
Help HR
- Understand agility
- Acknowledge current status, and needs. (of all org.levels)
- Enhance Purpose, execution-power and alignment
By:
- Making them an Agile team
- Tackling Agile organisational issues
----
Team mission-statement:
Happy employees, Self-learning organisation
HR Agile Training
What is Agility?
- Do you believe in the agile values?
- Does the organization believe in values?
What is our purpose?
- Happy Employees
- A self learning organization
Challenges...
We believe, but the organization…
If we believe, who is the organization that doesn’t?
What is happiness?
Do we understand what makes people happy?
HR Scrum Training (by the book)
Roles:
PO, SM(?), Team
Ceremonies:
Planning, daily scrum, demo, retro
Artifacts: Prioritised Backlog
Sprint backlog
Working products
Scrum Buts… And challenges...
No SM
Team availability and fluidity
Individual roles
Conflicting interest
Focus on impact & measure
Short stories
Task breakdown
How to demo, to whom?
The advantages:
We are employees!
We are our users!
We are motivated!
Our impact is visible!
We can demo to management!
Story #1 Employee: Feel my voice is heard and used
- Convert survey to discussions and groups
- Produce a master backlog
- Get Mgmnt Commitment
Learning: Involve your users! engage your stakeholders!
Story #2 Employee: Control meeting boundaries
Ideas:
- Clocks
- non-round hours
Learning: Effort != Impact
Story #3 All: Enhance meeting’s effectiveness
Effective meetings signs
Tweak signs with meeting advice.
>>> The Meeting Spicer
Learning: Power of iterating
Story #4 All:Work with no interrupts
No-meeting Friday
Buy-in from CEO
Learning: act fast, be an opportunist
Story #5 HR: Want to be heard
Improve HR Communication
Learning: Admit failure to succeed
Story #6 Org: Effective yearly review training
• Measure current state
• Focus on purpose
• Change format
• Measure results
Learning: start with why
Story #7 All: Half day learning
Idea: self organized, HR facilitated.
Learning: leverage success
More topics:
• Kudos day
• Employee lunch 1-on-1s
• Employee survey tool
• CEO Breakfast
• CEO box
• Empower employee learning (break interview format)
Learning
• Short iterations
• One team > individuals
• Think impact and not work
• Measure
• Be brave
• Scrum works
• Team engagement is key (for good or bad)
My advice:
Agility & HR?
Just do it!
The whys: (an ugly but important slide)
- HR transformation is cheaper
- It is more visible to management
- It is less risky:
they understand the real org-boundaries, human centered and mostly women (the #1 factor in
collective intelligence is the # of women)
- Distills agility to the organisation’s DNA
- HR’s first-hand experience of employee’s journey
- Enable HR to remove org-impediments
Further reading...
Managing for Happiness : Jurgen Appelo
Agile People : Pia-Maria Thoren
DOV TSAL
Agile Transformation Coach
+33 6 28 34 12 99
dov.tsal@gmail.com
medium.com/agile-stuff
Thank You

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Agile​ ​HR​ ​From​ ​the​ ​trenches

  • 1. AGILE​ ​FROM​ ​THE​ ​HR​ ​TRENCHES Dov Tsal Agile Transformation Coach 1st – 3rd December, 2017 | Westin, Hyderabad, INDIA
  • 2. About the session • Limits of IT-focused transformation • Why HR? • HR’s team transformation • HR’s impact on agility • HR’s experiments • Lessons learned
  • 3. The glass ceiling of IT transformation • Titles • Recruitment • Management role • General misalignment • Rigid tools • Office space • Budget speed • Yearly reviews
  • 4. An(y) effective organization needs: Vision: What is our impact? Execution power: Ability to do the work Alignment: between the two. The full article: HR, but why?
  • 5. HR’s purpose Hire, Pay, Fire vs. Drive for: • Sharpest vision • Focused execution power • Strongest alignment
  • 6. My purpose Help HR - Understand agility - Acknowledge current status, and needs. (of all org.levels) - Enhance Purpose, execution-power and alignment By: - Making them an Agile team - Tackling Agile organisational issues ---- Team mission-statement: Happy employees, Self-learning organisation
  • 7. HR Agile Training What is Agility? - Do you believe in the agile values? - Does the organization believe in values? What is our purpose? - Happy Employees - A self learning organization
  • 8. Challenges... We believe, but the organization… If we believe, who is the organization that doesn’t? What is happiness? Do we understand what makes people happy?
  • 9. HR Scrum Training (by the book) Roles: PO, SM(?), Team Ceremonies: Planning, daily scrum, demo, retro Artifacts: Prioritised Backlog Sprint backlog Working products
  • 10. Scrum Buts… And challenges... No SM Team availability and fluidity Individual roles Conflicting interest Focus on impact & measure Short stories Task breakdown How to demo, to whom?
  • 11. The advantages: We are employees! We are our users! We are motivated! Our impact is visible! We can demo to management!
  • 12. Story #1 Employee: Feel my voice is heard and used - Convert survey to discussions and groups - Produce a master backlog - Get Mgmnt Commitment Learning: Involve your users! engage your stakeholders!
  • 13. Story #2 Employee: Control meeting boundaries Ideas: - Clocks - non-round hours Learning: Effort != Impact
  • 14. Story #3 All: Enhance meeting’s effectiveness Effective meetings signs Tweak signs with meeting advice. >>> The Meeting Spicer Learning: Power of iterating
  • 15. Story #4 All:Work with no interrupts No-meeting Friday Buy-in from CEO Learning: act fast, be an opportunist
  • 16. Story #5 HR: Want to be heard Improve HR Communication Learning: Admit failure to succeed
  • 17. Story #6 Org: Effective yearly review training • Measure current state • Focus on purpose • Change format • Measure results Learning: start with why
  • 18. Story #7 All: Half day learning Idea: self organized, HR facilitated. Learning: leverage success
  • 19. More topics: • Kudos day • Employee lunch 1-on-1s • Employee survey tool • CEO Breakfast • CEO box • Empower employee learning (break interview format)
  • 20. Learning • Short iterations • One team > individuals • Think impact and not work • Measure • Be brave • Scrum works • Team engagement is key (for good or bad)
  • 21. My advice: Agility & HR? Just do it!
  • 22. The whys: (an ugly but important slide) - HR transformation is cheaper - It is more visible to management - It is less risky: they understand the real org-boundaries, human centered and mostly women (the #1 factor in collective intelligence is the # of women) - Distills agility to the organisation’s DNA - HR’s first-hand experience of employee’s journey - Enable HR to remove org-impediments
  • 23. Further reading... Managing for Happiness : Jurgen Appelo Agile People : Pia-Maria Thoren
  • 24. DOV TSAL Agile Transformation Coach +33 6 28 34 12 99 dov.tsal@gmail.com medium.com/agile-stuff Thank You