1. Group Assignment # 1
Group Name 1. Nasir Hussain s/o Hussain Ali
2. Salahuddin Nasir S/0 Nasiruddin
3. Rahman Wali S/O
4. Sheikh Inayatullah s/o Muhammad Sheikh
5. Raja Muhamad Yahya
6. Masood Haider s/o Ghulam Haider
Registration
Number
2022-KIU-MS712
2022-KIU-MS742
Course MS Advance Strategic Management
Section
Subject Stake Holder Management
Submited To Dr Asadullah Khan
2. Assignment 20 Marks
Group work
You are a graduate of the MS Project Management (MSPM) programme from a reputed
public-sector university. After earning your degree, you applied for the position of
consultant in a large consulting organization with offices across the globe and in three
Pakistani cities and was selected for the post out of a large pool of applicants.
Your first three months on the job are in a probationary capacity. Four assignments relating
to project stakeholder management are handed to you in this period and you are expected
to handle them all appropriately and to the full satisfaction of your clients and your
supervisor in order to be taken on by the organization as a regular employee. The
assignments are given below:
1. One client, the manager of a large construction project, is interested to know how external
project stakeholders (communities, NGOs etc.) can influence the cost and schedule of a
project. Specifically, he wants to know how such stakeholders can intervene in the
(managerial, technical) processes of a project resulting in issues and problems for the
project over the course of its life- cycle. Having an answer to this question could, so he
believes, help generate ideas as to what proactive measures can be adopted by him and his
team to reduce the impact of such interventions. How would you respond?
Answer.
External project stakeholders such as communities, NGOs, and other interest
groups can influence the cost and schedule of a project through various means.
For instance, they may lobby for changes in the project's design, demand
additional resources or services, or even initiate legal action against the project.
These stakeholders can intervene in the managerial and technical processes of a
project by lodging complaints, filing legal suits, organizing protests, or leveraging
their political and social capital to exert pressure on project managers and other
decision-makers. The result may be delays, increased costs, or even complete
project cancellation.
3. To reduce the impact of such interventions, project managers can adopt several
proactive measures, including:
Stakeholder identification and engagement: Project managers should identify
all relevant stakeholders at the outset of the project, assess their needs and
expectations, and develop strategies to engage and communicate with them
throughout the project's lifecycle. By engaging stakeholders proactively, project
managers can build trust, mitigate misunderstandings, and address concerns
before they escalate into serious issues.
Risk assessment and mitigation: Project managers should assess the potential
risks and impacts of stakeholder interventions and develop contingency plans to
mitigate them. This could involve identifying alternative solutions, establishing
dispute resolution mechanisms, or even conducting impact assessments to
identify and manage potential negative consequences.
Effective communication: Effective communication is critical in managing
stakeholder interventions. Project managers should communicate regularly and
transparently with stakeholders, providing clear and concise information on
project status, progress, and risks. This can help build trust and reduce the
potential for misunderstandings or misinterpretations.
Consensus building: Project managers should prioritize building consensus
among stakeholders on key issues and decisions. By involving stakeholders in the
decision-making process and seeking their input and feedback, project managers
can create a sense of ownership and shared responsibility for the project's success.
Continuous monitoring and evaluation: Project managers should continuously
monitor and evaluate stakeholder interventions and their impact on project cost,
4. schedule, and quality. This can help identify potential issues early and allow for
timely intervention and corrective action.
In summary, external project stakeholders can significantly influence the cost and
schedule of a project through their interventions. However, by adopting proactive
measures such as stakeholder engagement, risk assessment and mitigation,
effective communication, consensus building, and continuous monitoring and
evaluation, project managers can reduce the impact of these interventions and
ensure project success
5. 2. One of your clients, a Director in the Planning Commission of Pakistan, suggests that
the Project Management Center of Excellence at your university which launched the
MSPM should consider launching a specialized Masters Programme in Project
Stakeholder Management (MPSM). Splendid idea! You get down to work designing
the MPSM which you will formally propose soon to the Center of Excellence. In line
with the Center’s requirement for one-year professional programmes, the MPSM will
encompass thirty- three credit hours running over one year (i.e. two semesters) and
will cater to working professionals from both public and private-sector organizations.
Specifically, you are trying to identify the core MPSM modules (of which you will
propose five (5)) and the elective modules (of which you will give a list of fifteen
(15)). Do so using the table format below:
Core Modules (5) Elective Modules (15)
Answer:
That's a great opportunity! We would be happy to help design the Masters
Programme in Project Stakeholder Management. In addition to the credit hours
and duration, we will also need to consider the learning outcomes, teaching
methodology, assessment criteria, and course structure.
For the learning outcomes, we will aim to develop graduates who can effectively
manage stakeholders in projects, understand stakeholder expectations and
concerns, identify and mitigate stakeholder risks, and engage stakeholders in
project decision-making processes. The teaching methodology will be a mix of
lectures, case studies, group discussions, and practical exercises to ensure a holistic
learning experience.
For the assessment criteria, we will incorporate both formative and summative
assessments, including group projects, written assignments, oral presentations,
and exams. We will also consider incorporating practical assessments such as
6. stakeholder engagement plans, stakeholder analysis reports, and stakeholder
communication strategies.
The course structure will include both core and elective modules, similar to the
table format I provided earlier. We will aim to provide a balance between
theoretical knowledge and practical skills, while also ensuring flexibility for
students to choose modules based on their interests and career goals.
Overall, the master’s Programme in Project Stakeholder Management will equip
students with the knowledge and skills required to effectively manage
stakeholders in projects, contribute to sustainable project outcomes, and advance
their careers in project management.
Sr
No
Core Modules (5) Elective Modules (15)
1 Project Stakeholder Identification and
Analysis
Stakeholder Engagement Strategies
2 Stakeholder Communication and
Conflict Resolution
Social and Environmental Impact
Assessment
3 Managing Stakeholder Expectations
and Risks
Stakeholder Mapping and Analysis
Techniques
4 Stakeholder Influence and Power
Dynamics
Stakeholder Management in Public
Sector Projects
5 Legal and Ethical Considerations in
Project Stakeholder Management
Stakeholder Engagement in
International Development Projects
6 Stakeholder Management in
Infrastructure Projects
7 Managing Community Relations in
Large-Scale Projects
8 Engaging Non-State Actors in
Development Projects
9 Corporate Social Responsibility and
Stakeholder Engagement.
10 Stakeholder Management in Natural
Resource Development Projects.
11 Participatory Approaches to
Stakeholder Engagement
12 Managing Stakeholder Expectations
in Complex Projects
13 Stakeholder Engagement in Crisis
Management
7. 14 Stakeholder Management in Multi-
Stakeholder Partnerships
15 Measuring and Evaluating
Stakeholder Engagement and Impact
3. You are asked to conduct a stakeholder SWOT (Strength, Weakness, Opportunities,
Threat) Analysis for a multi-billion Rupee project by a foreign entity to construct a
large five-star hotel in Islamabad. The hotel will offer all the amenities normally
available at its other operating locations in North America, Europe and Asia and
which are of top hotel industry standard. Do this and state the assumptions you think
you need to make.
Note to Students: In a stakeholder SWOT-Analysis the Strength component signifies
how and to what extent the project in question can benefit its stakeholders, the
Weakness component signifies how the project can cause problems and issues for
stakeholders, the Opportunities component signifies the extent to which the project
can engage its stakeholders with a view to achieving its goal/scope and objectives
within budget and schedule, and the Threat component signifies how stakeholders can
exert negative influence on the project through the exercise of various means.
Answer:
Stakeholder SWOT Analysis for the construction of a five-star
hotel in Islamabad by a foreign entity:
Strengths:
1. High-quality hotel amenities and services that are of top industry standard.
2. Ability to bring in foreign investment and create jobs for the local community.
3. Introduction of a new and prestigious hotel brand to the Islamabad market.
4. Potentially increased tourism and economic growth for the city and
surrounding areas.
5. The construction of a five-star hotel will bring in foreign investment and create
job opportunities for the local community, which will benefit stakeholders such
as the local workforce and investors.
6. The hotel will offer high-quality amenities and services, which will attract high-
8. end guests and potentially increase tourism, benefiting stakeholders such as
the local tourism industry and the hotel's investors.
7. The introduction of a prestigious hotel brand to the Islamabad market will
enhance the city's reputation and potentially attract more high-end businesses,
which will benefit stakeholders such as the local business community and
investors.
Weaknesses:
Lack of familiarity with the local market and culture, which could impact the
hotel's ability to attract guests
Potential cultural and language barriers that could impact the hotel's
operations
High initial investment costs and potential construction delays or issues
The risk of not being able to attract enough high-end guests to cover the
hotel's operating costs.
The construction of the hotel may cause disruption to the local community
and businesses, particularly during the construction phase, which may
cause problems for stakeholders such as local residents and businesses.
The high-end amenities and services offered by the hotel may be too
expensive for the local market, which may cause problems for stakeholders
such as the local tourism industry and potential guests.
The lack of familiarity with the local market and culture may cause issues
with the hotel's operations, which may cause problems for stakeholders
such as the hotel's management and employees.
Opportunities:
High demand for luxury hotel accommodations in Islamabad due to
increasing economic growth and business travel.
Potential partnerships with local businesses and tourism organizations to
9. increase marketing and outreach efforts.
Ability to differentiate from local competitors by offering a high-quality,
internationally recognized brand.
The construction of the hotel may cause disruption to the local community
and businesses, particularly during the construction phase, which may
cause problems for stakeholders such as local residents and businesses.
The high-end amenities and services offered by the hotel may be too
expensive for the local market, which may cause problems for stakeholders
such as the local tourism industry and potential guests.
The lack of familiarity with the local market and culture may cause issues
with the hotel's operations, which may cause problems for stakeholders
such as the hotel's management and employees.
The construction of the hotel may cause disruption to the local community
and businesses, particularly during the construction phase, which may
cause problems for stakeholders such as local residents and businesses.
Threats:
Political instability and security concerns in the region, which could deter
potential guests and investors.
Competition from existing hotels and potential new entrants to the market
Potential economic downturn or decline in tourism due to global events or
crises
Regulatory and legal barriers that may impact the hotel's operations.
The construction of the hotel may cause disruption to the local community
and businesses, particularly during the construction phase, which may
cause problems for stakeholders such as local residents and businesses.
The high-end amenities and services offered by the hotel may be too
expensive for the local market, which may cause problems for stakeholders
such as the local tourism industry and potential guests.
The lack of familiarity with the local market and culture may cause issues
with the hotel's operations, which may cause problems for stakeholders
such as the hotel's management and employees.
10. Assumptions:
The foreign entity has conducted extensive market research and due
diligence prior to committing to the project.
The hotel's amenities and services will be of the same high quality as those
offered at its other locations.
The local community and government are supportive of the project and will
not create unnecessary hurdles or regulatory barriers.
The hotel's management will be able to effectively navigate any cultural or
language barriers that may arise.
The high-end amenities and services offered by the hotel may be too
expensive for the local market, which may cause problems for stakeholders
such as the local tourism industry and potential guests.
The lack of familiarity with the local market and culture may cause issues
with the hotel's operations, which may cause problems for stakeholders
such as the hotel's management and employees.
11. 4. Information and Communication Technology (ICT) has revolutionized the way
people and organizations interact. ICT also plays a crucial role on projects too. A
number of queries have been received by you about the possibility of using Project
Management Information Systems (PMIS). Identify five benefits and five limitations
which a PMIS offers on projects.
Answer:
Benefits of Project Management Information Systems (PMIS) on
projects:
1. Enhanced Risk Management: PMIS provide tools for identifying, tracking,
and mitigating project risks, reducing the likelihood of potential risks and
their impact on the project.
2. Improved Reporting and Analytics: PMIS provide customizable
dashboards and reports, enabling project managers to analyze project data,
identify trends, and gain insights into project performance, leading to
improved decision-making.
3. Increased Efficiency: PMIS automate repetitive tasks, reducing the time
and effort required for manual data entry, tracking, and reporting, leading
to increased efficiency in project delivery.
4. Better Resource Allocation: PMIS provide real-time visibility into resource
utilization, enabling project managers to optimize resource allocation,
reducing wastage, and improving productivity.
5. Improved Communication: PMIS provide a centralized location for all
project-related information, facilitating communication among team
members and stakeholders, which leads to improved collaboration and
better decision-making.
Limitations of Project Management Information Systems (PMIS) on
projects:
12. 1. Implementation Costs: Implementing a PMIS can be costly, requiring
investment in hardware, software, and training, which can impact the
project budget.
2. Learning Curve: PMIS can be complex and require significant training for
users to use them effectively, leading to delays in project implementation.
3. Data Security: PMIS store sensitive project data, which could be at risk of
data breaches and unauthorized access, which could lead to legal and
reputational issues.
4. Integration Issues: PMIS may not integrate with other systems and
applications already in use by the organization, leading to issues with data
sharing and interoperability, which can affect project delivery.
5. Data Accuracy: PMIS rely on accurate and up-to-date data, and if data is
entered incorrectly, it can lead to inaccurate reporting and decision-
making, leading to project failure.