This document is a resume for Ashley Dickens. It lists her contact information and objective of obtaining a position utilizing her interpersonal, organizational, and problem solving skills. It details her skills including computer/internet proficiency, Microsoft Office, communication, organization, multi-tasking, and client retention. Her experience includes roles as a receptionist and technician at a veterinary hospital, server at two restaurants, and education with a Bachelor's degree in Animal Science and minor in Agricultural Business Management from North Carolina State University. A reference is also provided.
To utilize and implement my work related experiences of demonstrated leadership,
organization, and critical thinking with excellent communication skills, customer service, and hard work ethic. Maintain a team player mentality to improve all working relationships. Showcase the ability to become a valuable asset to any part of the company by relying on my strong skills.
To utilize and implement my work related experiences of demonstrated leadership,
organization, and critical thinking with excellent communication skills, customer service, and hard work ethic. Maintain a team player mentality to improve all working relationships. Showcase the ability to become a valuable asset to any part of the company by relying on my strong skills.
Business Management, Medical, Administrative Coordinator, Community Service Specialist, Grocery Store Department Management and Training Consultant. Equipped with extensive experience in retail management, marketing and sales. Adept at problem solving, customer service and hiring and training hardworking, quality staff. Excellent leadership skills and multi-tasking strengths.
Business accomplishments w j ryans 092316Julie L. Ryan
Professional Analysis and Overview: Management/Supervisor/Training and development of staff/ Project Management. Sales, Profits, Productivity, Results. Customer Service/Retention. Conflict Resolution. Detailed Implementation and satisfaction. Outgoing/easy-going, personable, Proactive employee. What can I do for your company? Let me help you.
* Excellent Oral/Written Communications
* Outdoor Adventurer/Foodie/Travel/Photography/Culinary and Cuisine Connoisseur
Business Management, Medical, Administrative Coordinator, Community Service Specialist, Grocery Store Department Management and Training Consultant. Equipped with extensive experience in retail management, marketing and sales. Adept at problem solving, customer service and hiring and training hardworking, quality staff. Excellent leadership skills and multi-tasking strengths.
Business accomplishments w j ryans 092316Julie L. Ryan
Professional Analysis and Overview: Management/Supervisor/Training and development of staff/ Project Management. Sales, Profits, Productivity, Results. Customer Service/Retention. Conflict Resolution. Detailed Implementation and satisfaction. Outgoing/easy-going, personable, Proactive employee. What can I do for your company? Let me help you.
* Excellent Oral/Written Communications
* Outdoor Adventurer/Foodie/Travel/Photography/Culinary and Cuisine Connoisseur
1. Ashley
Dickens
Ashleydickens2@gmail.com
336.362.0409
Linkedin.com/in/Ashley-McDonald-
Dickens-64aa0889
Objective
To obtain a position utilizing my in-
terpersonal, organizational, and
problem solving skills with a positive
attitude and strong work ethic.
Skills
Computer and Internet Skills
Proficient in Microsoft Office
including Exel and PowerPoint.
Written and Verbal Communica-
tion
Organizational Skills
Multi-Tasking
Adaptable (Can be cross-trained)
Office Administration
Able to Operate Under Pressure
Client Retention and Expansion
Experience
Receptionist & Technician, Lake Wheeler Veterinary Hospital, Raleigh, NC
07/2012– Currently Employed
Receptionist: 7/2012 – Current Job Title
Technician: 8/2014 – Current Job Title
Cross-trained to be able to assist in any aspect of day to day business.
Assist clients in all aspects of customer service.
Answering phones, making appointments, client reminder calls, recalling and
checking on previous day patients as needed, inputting charges, invoicing, filing
and faxing of records, preparing customer estimates, client education.
Managed day to day aspects including hiring and training of new employees.
Scheduling of employees, approving time off requests, ordered in-hospital sup-
plies and special order requests for clients, restocking and verifying inventory of
all hospital supplies, duties based on which job assigned that day, assisted team-
mates with other duties throughout the day.
Managed closing duties
Reconciliation of cash drawer, settlement of credit card system, running and
verifying end of day (and month) business reports.
Server, Waltonwood at Cary Parkway, Cary, NC
03/2012-07/2012
Monitor dining room to ensure optimal experience for residents.
Delivered exceptional, friendly, and fast service.
Assist residents with making menu choices in an informative and helpful fashion.
Server and Hostess All Aboard Pizzeria, Holly Springs, NC
03/2011-03/2012
Train new wait and floor staff on guest service expectations, safety
procedures, and restaurant protocols.
Accurately recorded orders and partnered with team members to serve food
and beverages that exceeded guests’ expectations.
Managed closing duties, including settling credit card system and
reconciliation of the cash drawer, restocking and preparing restaurant for next busi-
ness day.
Education
North Carolina State University May, 2014
Bachelors of Science: Animal Science, Industry Concentration
Minor: Agricultural Business Management
Related Coursework
Managerial Accounting, Agricultural Financial Management, Agricultural Business Ac-
counting, Management Personnel, Agribusiness Management, Calculus, Interpersonal
Communication.
Reference—Tiffany Clark, Lake Wheeler Veterinary Hospital 919.728.7161