Artificial Intelligence projects – How they’re different and what you need to know to succeed webinar Monday 18 September 2023 APM Benefits and Value Specific Interest Group (SIG) presented by John Hack and Dawn Mahan The link to the write up page and resources of this webinar: https://www.apm.org.uk/news/artificial-intelligence-projects-how-they-re-different-and-what-you-need-to-know-to-succeed-webinar/ Content description: Artificial Intelligence projects differ from conventional software projects in important ways. During this webinar presented on Monday 18 September, it discussed how to prepare for the demands of data management, QA, and stakeholder expectations. Reviewing the challenges of hidden bias and artificial stupidity, and how they can impact project risk and compliance. They broke down the three major kinds of AI projects, discussing challenges specific to those, and share “Pro Tips” for handling them. The goal of an interactive discussion was achieved, providing assistance for project managers to be more effective in the rapidly emerging world of AI-enabled organisations. AI has been presented as a silver bullet to solve all problems, but the (very) public launch of ChatGPT (Microsoft) and Bard (Google) has highlighted that AI is suitable for some tasks and not necessarily all. So what does all this hoopla mean for project managers? We explored: -Three different AI project types -Differences between leading a typical tech project vs. an AI project -Special challenges you may face and what to do about them -Real stories from the AI project trenches -Pro tips for pioneering project managers.

1. LIVE! Workshop
18 September 2023
DAWN MAHAN
JOHN HACK
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Artificial
Intelligence
Projects
How they’re different
and what you need to
know to succeed
Hosted By

2. About the Workshop
20-Sep-23
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AI has been presented as a silver bullet to solve all problems, but the (very)
public launch of ChatGPT, Bard, Bing, and others has highlighted that AI is
suitable for some tasks and not necessarily all.
So what does all this hoopla mean for project managers? We will explore:
qThree different AI project types
qDifferences between leading a typical tech project vs. an AI project
qSpecial challenges you may face and what to do about them
qReal stories from the AI project trenches
qPro tips for pioneering project managers

3. Welcome & Introductions
20-Sep-23
© 2023 PMOtraining, LLC. All rights reserved. 3
Dawn Mahan - CEO, PMOtraining, LLC.
Founder of PMOtraining.com, she is a former Fortune 500
PMO leader, international speaker and award-winning
consultant in project management.
John Hack - CTO, Interflexion, Inc.
Led SAP’s Performance Management Innovation Lab and has
multiple startup successes in analytics and business systems.
He’s an MIT and NYU grad.
Authors of “Leadership Training at Scale: Can Gamified
Artificial Intelligence Help Develop Leaders?” and winners of
Most Innovative Approach to ROI from the ROI Institute.
We invite you to connect with us on LinkedIn!

4. Some Useful Categories
Generative AI
Generates output based on
prompts. Typically based on
large machine-learning models:
• Text: ChatGPT, Bing, Bard
• Images: Midjourney, Dall-E
• Video: Synthesia,
• Audio: Speechify
Analytic AI
• Social media feeds,
recommendation engines,
claims processing, and
many more.
• System monitoring,
predictive maintenance, …
• Reporting: financial audit,
risk assessment, …
Everything Else
• Manufacturing robots,
logistics, process
automation, smart weapons,
Natural Language
Processing, and more.

5. 3 Different AI Project Types
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This Photo by Unknown Author is licensed under CC BY-NC-ND

6. 3 Different AI Project Types
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1. BUY - Applying AI that is commercially available to a
particular domain.
2. BUILD - Invest in developing AI tech of your own.
3. HYBRID - Build on what is already commercially available,
and use org’s own dataset.

7. Differences between leading a
typical tech project vs. an AI project
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7

8. Key Project Differences
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UNINTENDED CONSEQUENCES – Unpredictable behaviors
Tech released prisoners early due to a glitch in the prisoner’s sentence calculation! Samsung
phones were banned from airlines! Social Media info bubbles. Face recognition failures.
ESG Risks – Modern-day challenges on steroids.
Think: Bias, privacy, ethics, regulatory and statutory requirements.
FUTURE SHOCK – The technology will change by the time
the ink is dry on your plan.
True for many bleeding edge tech projects, but the rate of change for AI projects is
lightspeed.

9. 5 Special Challenges
& What To Do About Them
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This Photo by Unknown Author is licensed under CC BY-SA

10. 20-Sep-23 © 2023 PMOtraining, LLC. All rights reserved. 10
XTRA SPECIAL BONUS TIP
•AI knows a lot about AI
•Use ChatGPT as a research tool
•Prepare for convos with
experts to create better
questions and understand
their answers better.

11. © 2023 PMOtraining, LLC. All rights reserved. 11
üThree different AI project types
üDifferences between leading a typical tech project vs. an AI project
üSpecial challenges you may face and what to do about them
üReal stories from the AI project trenches
üPro tips for pioneering project managers
üPlus the BONUS! insights
The Webinar has Covered

12. AI is taking over the world.
We hope you found some golden nuggets to help you succeed!

13. Take Action!
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Create Your Personal Action Plan
1.Self-reflect – Which project types are you dealing with?
2.Which key project differences are you most concerned
about in your world?
3.Which pro tips will you apply?
4.Where might you use ChatGPT/Bard to help you learn
more about AI? (AI knows a lot about AI.)

14. 1. Smart Tips: Project Management & Agile - Get FREE on UDEMY BUSINESS
or please, please, please use my referral link
2. FREE LinkedIn Live Events on Project Guru Academy
3. Go to PMOtraining.com/apmuk to
Unique Resources for you and your crew…
14
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• Give a wee bit of feedback
• Get the takeaway from this session with the link to
the HBR article and…
• Link to access past LinkedIn Live events
including AI in Projectland with Dawn & John
• Opt in to the VIP list to be notified when this book
comes out with our case study…

15. Thank You!
You’re Invited to Connect on
LinkedIn & Beyond!
Dawn Mahan
PMOtraining, LLC.
DMahan@PMOtraining.com
Instagram: @DawnJMahan
Twitter & FB: @PMOtiger
John Hack
Interflexion, Inc.
john.hack@interflexion.com
LinkedIn: johnhack
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