With the advent of chatbots, artificial intelligence, interactive voice response, and machine learning, novel technologies continue to disrupt the contact center industry. These advances initially gave the impression that automation will replace the human element. Join Rick Nucci, Co-Founder and CEO of Guru, as he demystifies AI, explains how machine learning helps contact centers rather than replaces them, and demonstrates how to leverage this new technology to create innovative solutions.
The 10 Most Scalable Cloud Solution Providers of 2019Mirror Review
The cloud computing industry has grown tremendously in the last couple of years. The major factors that are fueling this growth are increased automation and agility, the need for delivering superior customer experience, enhanced cost savings and greater return on investment.
Find best CEO Stories, Leadership Magazines, trending news, and blogs by covering the cutting- edge technologies on Mirror Review website.
Visit our site https://www.mirrorreview.com/about-us/
Estimations are that by year 2025, the proliferation of virtual, augmented and mixed reality tools throughout everyday life and work will be similar to that of PC, web, and mobile today.
We are defining these experiential tools “Digital Reality” and they will drastically transform how we work, we communicate, we learn, and we create.
The 10 Best Performing Azure Service Providers 2018 to showcase the companies who are taking Microsoft Azure to the next level with their extraordinary services and innovative approach.
From Defender to an Attacker, Lari Hämäläinen, Managing Partner, McKinsey Dig...Salesforce Finland
Presentation (shareable slides) from Lari Hämäläinen, McKinsey Digital & Analytics Managing Partner, held in Salesforce Dreamforce to You event in Helsinki on Nov 23rd, 2017.
Our Technology Vision team partnered with Accenture Research to survey 6,381 executives across 9 roles and 18 different industries in 25 countries to pinpoint the emerging technology developments that will have the greatest impact on companies, federal government and public service agencies, and other organizations over the next three years. Explore the most significant trends affecting federal government today. Learn more: https://accntu.re/2xui27M
The 10 Most Scalable Cloud Solution Providers of 2019Mirror Review
The cloud computing industry has grown tremendously in the last couple of years. The major factors that are fueling this growth are increased automation and agility, the need for delivering superior customer experience, enhanced cost savings and greater return on investment.
Find best CEO Stories, Leadership Magazines, trending news, and blogs by covering the cutting- edge technologies on Mirror Review website.
Visit our site https://www.mirrorreview.com/about-us/
Estimations are that by year 2025, the proliferation of virtual, augmented and mixed reality tools throughout everyday life and work will be similar to that of PC, web, and mobile today.
We are defining these experiential tools “Digital Reality” and they will drastically transform how we work, we communicate, we learn, and we create.
The 10 Best Performing Azure Service Providers 2018 to showcase the companies who are taking Microsoft Azure to the next level with their extraordinary services and innovative approach.
From Defender to an Attacker, Lari Hämäläinen, Managing Partner, McKinsey Dig...Salesforce Finland
Presentation (shareable slides) from Lari Hämäläinen, McKinsey Digital & Analytics Managing Partner, held in Salesforce Dreamforce to You event in Helsinki on Nov 23rd, 2017.
Our Technology Vision team partnered with Accenture Research to survey 6,381 executives across 9 roles and 18 different industries in 25 countries to pinpoint the emerging technology developments that will have the greatest impact on companies, federal government and public service agencies, and other organizations over the next three years. Explore the most significant trends affecting federal government today. Learn more: https://accntu.re/2xui27M
In partnership with IDG, our 2022 Insight Intelligent Technology™ Report examines how companies are making progress on long-term IT strategies to meet the changing, post-pandemic expectations of their businesses, their employees, and the market more broadly.
How Big Data can drive innovative technologies and new approaches in large or...Nick Brown
Presentation by Nick Brown at Big Data in Paris on 8th March 2016. Overview about how we have developed a big data engine around search and unstructured content (with Sinequa) and how this has lead to innovating with mobility, user experience and digital health initiatives. Also provides access to our PitchIT open innovation site.
Accenture publishes its technology vision annually. It is a distillation of our extensive research over the course of the previous 12 months, the experiences of our research teams and the input of our clients. In it, we outline the emerging technology trends that forward-thinking CIOs will use to position their organizations to drive growth and high performance, rather than just focusing on cost-cutting and efficiency improvements.
Business leaders now accept that their organizations’ future success is bound up with their ability to keep pace with technology. CIOs have to play a key role in helping these business leaders recognize and seize the opportunities enabled by new trends—but the price of progress will have to be paid, along with new risks assumed.
We believe six technology trends will influence business over the next three to five years:
Context-based services. Where you are and what you are doing will drive the next wave of digital services.
Converging data architectures. Successfully rebalancing the data architecture portfolio and blending the structured with the unstructured are key to turning data into new streams of value.
Industrialized data services. The ability to share data will make it more valuable—but only if it is managed differently.
Social-driven IT. Realize that social is not just a bolt-on marketing channel. It will have true business-wide impact.
PaaS-enabled agility. The maturing platform-as-a-service (PaaS) market will shift the emphasis from cost-cutting to business innovation, supporting rapid evolution for business processes that need continuous change.
Orchestrated analytical security. Organizations will have to accept that their gates will be breached and begin preparing their second line of defense—data platforms—to mitigate the damage caused by attacks that get through.
How do you plan your product strategies? How do you know what skill sets you want to build or how to leverage several of the emerging technology trends? This presentation covers some trends and a few tools to track trends. It is based on a talk I gave at TiE Chennai recently.
I wrote this business plan as part of the "It's Your Time" Entrepreneur Training Program offered by the Inland Empire Women's Business Center and sponsored by Citibank.
Out of 70 participants and 21 submitted business plans, this one was chosen by a panel of judges as the first place winner, and I received a prize package of over $2500 in consulting services.
I eventually determined that the idea behind Homeschool Catalyst no longer resonated for me, and I moved on to a different start-up idea.
Writing this was a great learning process, and I put it up here to share with other aspiring entrepreneurs who need inspiration and examples of an award winning business plan.
The 10 Best Performing Technology Leaders of 2021 features tech leaders who've a remarkable difference in the industry with their remarkable contributions
Technology is completely changing the face of financial services, driving disruption, displacement and disintermediation within the sector. This has lowered the barriers to entry, opened the door to new market entrants and created fertile ground for innovation and growth.
These market disruptions have also forged new alliances between start-ups and incumbents, blurring the lines of distinction between finance and technology and creating a wave of cross-sector collaboration.
Fintech 2018 will explore technological innovation across the financial services sector, from developments in established tier-1 firms to the disruptive innovators within the start-up community that are reshaping the FS market.
Core conference topics will include:
• Landscape: Trends, Culture, Trust, Transparency, Geo-political Climate
• Regulation: GDPR, MiFID II, PSD2, Open Banking, APIs
• Customer Strategy: Engagement, UX, Data Insight, Marketing & ML
• Emerging Tech: Blockchain, Analytics, AI, Payments, Automation
• National Strategy: Skills, Funding, Collaboration, Cyber Security
• Infrastructure: IT, Digital, Cloud, Mobile, XaaS
The Value of Signal (and the Cost of Noise): The New Economics of Meaning-MakingCognizant
It’s a new era in business, in which growth will be driven by finding meaning and insights in data. Recent research demonstrates what separates winners from losers and how to rise to the top as a "meaning maker."
Gcr featured in Bisinfotech Magazine, August 2018GCR India
GCR featured in Bisinfotech Magazine August 2018. Amod Phadke, Director Sales and Marketing, GCR shared his views on Cloud- The New Job destination for Young India.
A look at the evolution of analytics and its revolutionary potential to transform ordinary businesses, power new business models, enable innovation, and deliver greater value. http://www2.deloitte.com/us/en/pages/deloitte-analytics/articles/analytics-trends.html
How can AI & Automation make your business processes intelligentMindfields Global
Enterprises gain a deeper understanding of their processes as they progress further into their automation journey. Exploring the connection between AI, automation and understanding how these technologies help make your business processes intelligent is a necessary next step.
In the year 2014, while e-commerce was majorly a business-to-consumer (B2C) game a platform best constructed for consumer brands and retail transactions, business-to-business (B2B) was barely on the limelight. B2B ordering solutions were very few, pricey, and complex in nature. Because of this, it was difficult for small wholesale distributors and retailers to implement B2B ordering solutions in their businesses.
This presentation was made on June 16, 2020.
A recording of the presentation can be viewed here: https://youtu.be/khjW1t0gtSA
AI is unlocking new potential for every enterprise. Organizations are using AI and machine learning technology to inform business decisions, predict potential issues, and provide more efficient, customized customer experiences. The results can enable a competitive edge for the business.
H2O.ai is a visionary leader in AI and machine learning and is on a mission to democratize AI for everyone. We believe that every company can become an AI company, not just the AI Superpowers. We are empowering companies with our leading AI and Machine Learning platforms, our expertise, experience and training to embark on their own AI journey to become AI companies themselves. All companies in all industries can participate in this AI Transformation.
Tune into this virtual meetup to learn how companies are transforming their business with the power of AI and where to start.
About Parul Pandey:
Parul is a Data Science Evangelist here at H2O.ai. She combines Data Science , evangelism and community in her work. Her emphasis is to spread the information about H2O and Driverless AI to as many people as possible, She is also an active writer and has contributed towards various national and international publications.
In partnership with IDG, our 2022 Insight Intelligent Technology™ Report examines how companies are making progress on long-term IT strategies to meet the changing, post-pandemic expectations of their businesses, their employees, and the market more broadly.
How Big Data can drive innovative technologies and new approaches in large or...Nick Brown
Presentation by Nick Brown at Big Data in Paris on 8th March 2016. Overview about how we have developed a big data engine around search and unstructured content (with Sinequa) and how this has lead to innovating with mobility, user experience and digital health initiatives. Also provides access to our PitchIT open innovation site.
Accenture publishes its technology vision annually. It is a distillation of our extensive research over the course of the previous 12 months, the experiences of our research teams and the input of our clients. In it, we outline the emerging technology trends that forward-thinking CIOs will use to position their organizations to drive growth and high performance, rather than just focusing on cost-cutting and efficiency improvements.
Business leaders now accept that their organizations’ future success is bound up with their ability to keep pace with technology. CIOs have to play a key role in helping these business leaders recognize and seize the opportunities enabled by new trends—but the price of progress will have to be paid, along with new risks assumed.
We believe six technology trends will influence business over the next three to five years:
Context-based services. Where you are and what you are doing will drive the next wave of digital services.
Converging data architectures. Successfully rebalancing the data architecture portfolio and blending the structured with the unstructured are key to turning data into new streams of value.
Industrialized data services. The ability to share data will make it more valuable—but only if it is managed differently.
Social-driven IT. Realize that social is not just a bolt-on marketing channel. It will have true business-wide impact.
PaaS-enabled agility. The maturing platform-as-a-service (PaaS) market will shift the emphasis from cost-cutting to business innovation, supporting rapid evolution for business processes that need continuous change.
Orchestrated analytical security. Organizations will have to accept that their gates will be breached and begin preparing their second line of defense—data platforms—to mitigate the damage caused by attacks that get through.
How do you plan your product strategies? How do you know what skill sets you want to build or how to leverage several of the emerging technology trends? This presentation covers some trends and a few tools to track trends. It is based on a talk I gave at TiE Chennai recently.
I wrote this business plan as part of the "It's Your Time" Entrepreneur Training Program offered by the Inland Empire Women's Business Center and sponsored by Citibank.
Out of 70 participants and 21 submitted business plans, this one was chosen by a panel of judges as the first place winner, and I received a prize package of over $2500 in consulting services.
I eventually determined that the idea behind Homeschool Catalyst no longer resonated for me, and I moved on to a different start-up idea.
Writing this was a great learning process, and I put it up here to share with other aspiring entrepreneurs who need inspiration and examples of an award winning business plan.
The 10 Best Performing Technology Leaders of 2021 features tech leaders who've a remarkable difference in the industry with their remarkable contributions
Technology is completely changing the face of financial services, driving disruption, displacement and disintermediation within the sector. This has lowered the barriers to entry, opened the door to new market entrants and created fertile ground for innovation and growth.
These market disruptions have also forged new alliances between start-ups and incumbents, blurring the lines of distinction between finance and technology and creating a wave of cross-sector collaboration.
Fintech 2018 will explore technological innovation across the financial services sector, from developments in established tier-1 firms to the disruptive innovators within the start-up community that are reshaping the FS market.
Core conference topics will include:
• Landscape: Trends, Culture, Trust, Transparency, Geo-political Climate
• Regulation: GDPR, MiFID II, PSD2, Open Banking, APIs
• Customer Strategy: Engagement, UX, Data Insight, Marketing & ML
• Emerging Tech: Blockchain, Analytics, AI, Payments, Automation
• National Strategy: Skills, Funding, Collaboration, Cyber Security
• Infrastructure: IT, Digital, Cloud, Mobile, XaaS
The Value of Signal (and the Cost of Noise): The New Economics of Meaning-MakingCognizant
It’s a new era in business, in which growth will be driven by finding meaning and insights in data. Recent research demonstrates what separates winners from losers and how to rise to the top as a "meaning maker."
Gcr featured in Bisinfotech Magazine, August 2018GCR India
GCR featured in Bisinfotech Magazine August 2018. Amod Phadke, Director Sales and Marketing, GCR shared his views on Cloud- The New Job destination for Young India.
A look at the evolution of analytics and its revolutionary potential to transform ordinary businesses, power new business models, enable innovation, and deliver greater value. http://www2.deloitte.com/us/en/pages/deloitte-analytics/articles/analytics-trends.html
How can AI & Automation make your business processes intelligentMindfields Global
Enterprises gain a deeper understanding of their processes as they progress further into their automation journey. Exploring the connection between AI, automation and understanding how these technologies help make your business processes intelligent is a necessary next step.
In the year 2014, while e-commerce was majorly a business-to-consumer (B2C) game a platform best constructed for consumer brands and retail transactions, business-to-business (B2B) was barely on the limelight. B2B ordering solutions were very few, pricey, and complex in nature. Because of this, it was difficult for small wholesale distributors and retailers to implement B2B ordering solutions in their businesses.
This presentation was made on June 16, 2020.
A recording of the presentation can be viewed here: https://youtu.be/khjW1t0gtSA
AI is unlocking new potential for every enterprise. Organizations are using AI and machine learning technology to inform business decisions, predict potential issues, and provide more efficient, customized customer experiences. The results can enable a competitive edge for the business.
H2O.ai is a visionary leader in AI and machine learning and is on a mission to democratize AI for everyone. We believe that every company can become an AI company, not just the AI Superpowers. We are empowering companies with our leading AI and Machine Learning platforms, our expertise, experience and training to embark on their own AI journey to become AI companies themselves. All companies in all industries can participate in this AI Transformation.
Tune into this virtual meetup to learn how companies are transforming their business with the power of AI and where to start.
About Parul Pandey:
Parul is a Data Science Evangelist here at H2O.ai. She combines Data Science , evangelism and community in her work. Her emphasis is to spread the information about H2O and Driverless AI to as many people as possible, She is also an active writer and has contributed towards various national and international publications.
Building An AI-Powered Organization To Solve Today’s Business ProblemsBernard Marr
Many organisations have been using technology like artificial intelligence for some time now to transform their businesses, but the current pandemic has created more urgency for companies to automate and innovate.
Overcoming AI Challenges with IBM’s AI LadderBernard Marr
With $16 trillion up for grabs by 2030, there’s a race to be leaders and pioneers in the brave new world of AI and automation. Across every industry, we see an acceleration in the rollout of smart, cognitive systems that promise improved customer experience and streamlined more efficient business processes.
Turning AI into Concrete Value: The Successful Implementers' ToolkitCapgemini
A Capgemini study of nearly 1,000 organizations implementing Artificial Intelligence highlights the growth opportunity of AI and counters fears that AI will cause massive job losses in the short term.
Turning AI into concrete value: the successful implementers’ toolkitBen Gilchriest
This research is a pragmatic guide to help organizations in their AI investment decisions, built from an analysis of over 50 AI case studies and a survey of nearly 1,000 senior executives already implementing AI.
How To Get Started With Your AI JourneyBernard Marr
Artificial intelligence (AI) and automation will create $15.7 trillion in value for businesses over the next decade. Make no mistake, this is the new gold rush, and companies that are able to understand, adapt and leverage this world-changing technology to meet their goals have the potential to achieve huge growth.
In a world where smart machines augment human work, board members and C-suite
executives need a working understanding of AI before they define how they will
implement it successfully within their organizations. Fingent provides technology
solutions that ensure that the technical implementation and strategic adoption of AI
builds toward their long-term goals.
Are you exploring the best way for your business to save expenses, enhance margin, or reinvest in the coming years? Check out the top technological advancements in business that are beneficial for business expansion and that result in a technology roadmap that has an impact on a number of the organization's strategic goals.
For more information, see: https://www.albiorixtech.com/blog/technology-trends-in-business/
#technology #technologytrends #webappdevelopment #mobileappdevelopment #softwaredevelopment
Considering the context of today’s society and its abundance of information, instant gratification is the status quo. Search engines are repositioning themselves to become “answer engines” rather than just “search engines” by efficiently providing users what they need. Artificial Intelligence (AI) will aid search engines to understand the human’s intent by identifying meaning associated with every search query. In this session, you will learn the most up-to-date trends for digital marketers to increase website visibility online, by creating a tailor-made search experience using AI.
AI (Artificial Intelligence) technology is now poised to
transform every industry, just as electricity did 100 years
ago. Between now and 2030, it will create an estimated
$13 trillion of GDP growth. While it has already created
tremendous value in leading technology companies
such as Google, Baidu, Microsoft and Facebook, much
of the additional waves of value creation will go beyond
the software sector.
This AI Transformation Playbook draws on insights
gleaned from leading the Google Brain team and
the Baidu AI Group, which played leading roles in
transforming both Google and Baidu into great AI
companies. It is possible for any enterprise to follow
this Playbook and become a strong AI company,
though these recommendations are tailored primarily
for larger enterprises with a market cap/valuation from
$500M to $500B.
PLAYBOOK STEPS
1. Execute pilot projects to gain momentum
2. Build an in-house AI team
3. Provide broad AI training
4. Develop an AI strategy
5. Develop internal and external communications
AI in Manufacturing: moving AI from Idea to ExecutionbyteLAKE
#AI and #HPC convergence is here and is here to stay and accelerate innovations across industries. The increased availability of data, hardware advancements leading to increased computational capabilities, and new algorithms and mathematical models have collectively resulted in the accelerated AI expansion in all sorts of applications. This, however, creates high computational needs which naturally have been more and more successfully addressed by HPC (High-Performance Computing). In that sense, AI & HPC complement each other. HPC infrastructure is often used to train AI’s powerful algorithms by leveraging huge amounts of sample data (training set) and in that way enables AI models (trained algorithms) to recognize shapes, objects (machine vision), find answers hidden in the data (predictive maintenance, data analytics) or accelerate time to results (predict the outcome of complex engineering simulations).
We at byteLAKE have been closely working with Lenovo, Lenovo Infrastructure Solutions Group, Intel Corporation, NVIDIA and many more to ensure that our AI-powered products not only help our clients efficiently automate various operations and reduce time and cost but also are highly optimized and make the most of the hardware and software infrastructure where they are deployed. Besides our efforts in bringing AI solutions to the paper industry and manufacturing in general (which I described in my previous post), our efforts in bringing value thru AI in the chemical industry highly benefit from HPC's capabilities to dynamically scale and keep up with performance requirements. Our product, #CFDSuite (AI-accelerated CFD) leverages HPC to efficiently analyze historic CFD simulations and makes it possible for our clients to predict their outcomes on various edge devices i.e. laptops, desktop PCs or local edge servers. And with that in mind, I am very happy to see the byteLAKE team becoming one of the drivers of AI & HPC convergence and leveraging it to bring innovations to various industries.
Links:
- byteLAKE's Cognitive Services: www.byteLAKE.com/en/CognitiveServices (Cognitive Services (AI for Paper Industry & Manufacturing)). Related blog post series: www.byteLAKE.com/en/CognitiveServices-toc
- byteLAKE's CFD Suite: www.byteLAKE.com/en/CFDSuite. Related blog post series: www.byteLAKE.com/en/AI4CFD-toc
- byteLAKE’s CFD Suite (AI-accelerated CFD) — HPC scalability report: https://marcrojek.medium.com/bytelakes-cfd-suite-ai-accelerated-cfd-hpc-scalability-report-25f9786e6123 (full report: https://www.slideshare.net/byteLAKE/bytelakes-cfd-suite-aiaccelerated-cfd-hpc-scalability-report-april21)
- byteLAKE's CFD Suite (AI-accelerated CFD) - product community: www.bytelake.com/en/AI4CFD-pt2 (LinkedIn and Facebook groups)
#AI #IoT #Manufacturing #Automotive #Paper #PaperIndustry #ChemicalIndustry #CFD #FluidDynamics #OpenFOAM #ArtificialIntelligence #DeepLearning #MachineLearning #ComputerVision #Automation #Industry40
AI for Enterprises-The Value Paradigm By Venkat Subramanian VP Marketing at B...Analytics India Magazine
AI is here, call it buzz, cause it a bubble, we are smack in the middle of an AI revolution. While there is a strong view building about consumer AI applications, there still seems to be some scepticism about AI for enterprises, primarily due to the lack of clarity and focus on how AI can actually deliver value for enterprises. At BRIDGEi2i, we believe it is important to have a non-fragmented view of the AI ecosystem and a “Value Roadmap” for AI in the enterprise context. As CxOs, it is important to understand where the enterprise is in the transformation journey and define value accordingly. This talk will throw light on how to look at the enterprise AI ecosystem and build the right roadmap for value.
How entrepreneurs can benefit from machine learning GlobalTechCouncil
A study released by Harvard Business Review revealed that AI allows humans to improve social skills, creativity, leadership, and teamwork.
Let’s see how machine learning can empower entrepreneurs to improve their productivity.
We are proud to present in this e-book a wide range of AI solutions from 15 Greek and Cypriot Microsoft partners. As we are actively working with those partners to develop and co-sell their solutions across the world, we hope this will serve as an inspiration to Start-Ups as well as established software and solution providers to work with our partner team to build the strongest AI ecosystem across Greece, Cyprus and Malta.
This latest issue fea tures some exceptional Business intelligence service providers that strive to deliver the best BI solutions & truly empower your business
Similar to Moving to the Cloud: Artificial Intelligence in Cloud-Based Solutions (20)
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Unlocking Employee Potential with the Power of Continuous FeedbackAggregage
https://www.humanresourcestoday.com/frs/26832980/unlocking-employee-potential-with-the-power-of-continuous-feedback
Recent studies show that only 21% of employees feel their performance and growth are within their control. What if the answer to employee development and high performance lies elsewhere?
Enter continuous feedback. Imagine a work environment where feedback isn't a dreaded annual event, but a constant source of growth. Join us to discover how ongoing, actionable feedback empowers your team to take ownership of their performance, boosting engagement and development. After all, when surveyed, almost all employees say they want and crave timely feedback!
Objectives:
• Navigate employee challenges with feedback and equip yourself with effective delivery methods.
• Learn how to cultivate a thriving workforce through frequent feedback conversations.
• Gain practical strategies to turn you into a feedback pro, improving communication, empowering your team, and unlocking employee potential.
The Key to Sustainable Energy Optimization: A Data-Driven Approach for Manufa...Aggregage
Join us for a practical webinar, hosted by Kevin Kai Wong of Emergent Energy, where we'll explore how leveraging data-rich energy management solutions can drive operational excellence in the evolving landscape of energy intelligence and sustainability in manufacturing!
From Awareness to Action: An HR Guide to Making Accessibility AccessibleAggregage
https://www.humanresourcestoday.com/frs/26293486/from-awareness-to-action--an-hr-guide-to-making-accessibility-accessible
Making accessibility accessible for organizations of all sizes may seem complex, but it doesn’t have to be.
Prepare to broaden your understanding of Disability, Cultural Competency, and Inclusion with this insightful webinar. We’ll explore disability as a vibrant culture, understand the nuances of reasonable accommodations under the ADA, and navigate the complexities of undue hardship while challenging the status quo of accessibility practices. This session will offer practical strategies for creating a company culture of accessibility, ranging from cost-effective initiatives to moderate investments, ensuring an environment where every individual feels valued, respected, and included.
We'll cover:
• Introduction to Disability, Cultural Competency, and Inclusion
• Defining reasonable accommodation and undue hardship
• The power of intention in inclusion and how to empower employees with disabilities
• Types of accessibility
• How to create a company culture of accessibility at any size
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
https://www.productmanagementtoday.com/frs/26795801/the-path-to-product-excellence--avoiding-common-pitfalls-and-enhancing-communication
In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development!
Join us for an enlightening session to empower you to lead your team to greater heights. Through compelling storytelling and actionable insights, learn to overcome challenges like misaligned objectives, communication breakdowns, and resistance to change.
Takeaways:
• Uncover and navigate through common pitfalls that are plaguing product teams today.
• Explore proven solutions, laying the groundwork for triumphant product launches.
• Gain inspiration from real-world success examples from top digital companies, offering invaluable insights into their winning strategies.
• Discover how the symbiotic relationship between product managers, UX/UI designers, and developers can transform pitfalls into opportunities, propelling your product outcomes to unprecedented heights.
How to Leverage Behavioral Science Insights for Direct Mail SuccessAggregage
Join Neal Boornazian and Nancy Harhut to discover proven, actionable strategies to leverage behavioral science in your direct mail today, and leave this webinar with a competitive advantage that lets you easily boost your engagement and response rates!
Sales & Marketing Alignment: How to Synergize for SuccessAggregage
While many B2B organizations continue to struggle with aligning their marketing and sales teams, they can take practical steps to unify both teams and simplify their approach. In this webinar, Carlos Hidalgo, CEO of Digital Exhaust and B2B expert, will show you how to solve your company's alignment troubles to meet organizational growth objectives!
How Automation is Driving Efficiency Through the Last Mile of ReportingAggregage
https://www.corporatefinancebrief.com/frs/26690636/how-automation-is-driving-efficiency-through-the-last-mile-of-reporting
As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. Join us as we explore the pivotal role of digitalization and automation in reshaping what is commonly referred to as the “last mile of reporting”.
We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on:
• 2024 trends for the Office of the CFO: A review of today’s automation revolution within the finance department as it faces evolving internal and external challenges.
• Leveraging automation for efficiency and accuracy: Learn how automation tools and technologies can streamline repetitive tasks, reduce manual errors, and free up valuable resources for more strategic initiatives.
• Enhancing transparency and stakeholder confidence: See how robust disclosure management practices contribute to increased transparency, fostering trust among stakeholders, including investors, regulators, and internal decision-makers.
• Overcoming challenges and embracing change: Gain practical strategies and best practices for overcoming common barriers to digital transformation within finance departments and learn how to effectively manage change to maximize the benefits of automation.
Planning your Restaurant's Path to ProfitabilityAggregage
Join James Kahler, COO of Full Course, in this new session all about where to spend and where to save when operating and expanding your restaurant for maximum profitability!
The Engagement Engine: Strategies for Building a High-Performance CultureAggregage
https://www.humanresourcestoday.com/frs/26766735/the-engagement-engine--strategies-for-building-a-high-performance-culture
Many companies strive for a positive culture with happy employees. But what if you could achieve more? High-performing cultures are the McLarens of the business world, leaving Camrys in the dust. They unlock exceptional results by fostering innovation, engagement, and continuous growth.
In this webinar, we'll demystify the concept and provide practical steps to kickstart the journey toward a high-performing culture in your organization. Drawing on research and real-world examples, we'll discuss the fundamental elements that contribute to such a culture, including trust, feedback loops, and fostering curiosity and growth mindsets. You'll learn how to transform your company from a reliable work environment into an engine for peak performance.
Join us to discover:
• The High-Performance Difference: We'll explore the key characteristics that set high-performing cultures apart. These cultures attract and retain top talent who crave a dynamic and stimulating work environment. Leaders set the tone by embodying company values and inspiring employees with a clear vision.
• Building the Foundation: We'll break down the essential building blocks for a high-performing culture. This includes fostering psychological safety and trust, where employees feel comfortable taking risks and learning from mistakes. Clear goals and focused roadmaps keep everyone aligned, while roadblocks are identified and removed to empower teams to thrive.
• A Culture of Growth: High-performing cultures go beyond simply measuring numbers. They embrace a growth mindset, constantly seeking to learn and improve. This includes a commitment to open and honest feedback, delivered in a way that motivates and develops employees.
Driving Business Impact for PMs with Jon HarmerAggregage
https://www.productmanagementtoday.com/frs/26551585/driving-business-impact-for-pms
Move from feature factory to customer outcomes and drive impact in your business!
This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap. Understand how your work contributes to your company's strategy and learn to apply frameworks to ensure your features solve user problems that drive business impact.
Learning objectives:
• Learn how to prioritize the most impactful opportunities: Identify the most impactful opportunities using Impact Mapping and other framing techniques, shift from output orientation to outcome/impact orientation.
• Grow your user empathy skills: Better understand users and the problem space they are working in through Journey Maps that are customized for Product Managers.
• Understand the risks and hypotheses built into your roadmap: By making explicit the different hypotheses in your plan and identifying the riskiest ones, you will be able to quickly validate the riskiest assumptions and improve your outcomes.
• Create actual artifacts for your products: With the practical experience provided in this session, apply these tools to real-world product management scenarios to build journey and impact maps for actual users & products.
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Aggregage
Empower yourself as a project manager with insights that directly influence the financial landscape and strategic direction of your organization!
Join us for a deep dive into the world of financial strategy, as we dissect key metrics that drive CFOs and business leaders’ investment decisions. This session will equip you with the necessary tools to craft compelling business cases as well as a comprehensive understanding of the crucial distinction between capital expenditure and operational expenditure, and its profound impact on financial statements.
During this webinar, we’ll cover the following:
• Three Critical Metrics: Net Present Value (NPV), Internal Rate of Return (IRR), and Payback Period
• Why tracking capital spend is important
• How project spend classification shapes the portrayal on an income statement
• Classification of capital expenditure (CapEx) versus. operational expenditure (OpEx), and its impact on financial statements and EBITDA
The Retention Ripple Effect: Nonprofit Staff and Donor DynamicsAggregage
https://www.nonprofittech.com/frs/26320757/the-real-nonprofit-retention-issue---it-s-not-what-you-think
Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks.
Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis. By unpacking this relationship, we emphasize the importance of cultivating a dedicated workforce to enhance donor retention and drive sustainable growth. 📈
Industry experts Andrew Olsen and Kat Landa will explore:
• A data-driven analysis of the current retention crisis in the nonprofit sector 📊
• How talent retention and donor retention challenges faced by nonprofit organizations go hand in hand 🤝
• The key role of organizational leaders in addressing the retention crisis head on 🔑
• Actionable strategies to combat the retention crisis and foster long-term donor relationships 💡
Breaking the Burnout Cycle: Empowering Managers for ExcellenceAggregage
https://www.humanresourcestoday.com/frs/26375534/breaking-the-burnout-cycle--empowering-managers-for-excellence
In the fast-paced world of work, burnout has emerged as a critical issue. Alarming statistics reveal two in five U.S. workers experience feeling burned out. However, the situation is even more dire among managers, with nearly half reporting burnout, often hidden behind their responsibilities and the desire to uplift their teams. Recognizing the severity of this problem is crucial. Join Bonusly’s Head of People, Adri Glover, and Sr. People Partner, Mollie Hinz, as we delve into the unique challenges faced by managers and provide actionable insights for addressing and preventing manager burnout.
We will not only explore the distinct signs of manager burnout but also how to identify the warning signals. We will share practical strategies for alleviating manager burnout and discuss how prioritizing the well-being of your managers will, in turn, enhance team performance and culture.
In this webinar you will learn:
• Recognizing Warning Signs: Understand and identify the four key warning signs of manager burnout.
• Practical Strategies for Alleviation: Gain insights into data-backed methods for managing burnout.
• Turning Burnout into Engagement: Explore how prioritizing the well-being of managers can lead to stronger team performance and company culture, turning burnout into an opportunity for growth and resilience.
Strategic CX: A Deep Dive into Voice of the Customer Insights for ClarityAggregage
In this interactive session, Nicholas Zeisler will delve into fundamental questions about VoC, and will explore why you’re doing VoC in the first place, how you can do it better, and what that means when it comes to acquiring and analyzing customer insights!
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...Aggregage
https://www.productmanagementtoday.com/frs/26116444/the-data-metaverse--unpacking-the-roles--use-cases--and-tech-trends-in-data-and-ai
Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond. Join us for a forward-looking exploration of the future data landscape!
Key objectives:
• Introduction to the structures and ownership dynamics of data platform, analytics and AI teams, along with an exploration of various roles in the data ecosystem.
• Delve into the distinctive roles and responsibilities of a Platform PM compared to other Product Managers.
• Examine real world use cases, both internal and external, where data analytics is applied, and understand its evolution with the introduction of Gen AI.
• Anticipated future use cases as we project into 2024 and beyond.
• Explore the array of tools and technologies driving data transformation across different stages and states, from source to destination.
How to Build an Experimentation Culture for Data-Driven Product DevelopmentAggregage
In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating at the level of a FAANG company!
Bridging the Gap: The Intersection of DEI Initiatives and Employee BenefitsAggregage
https://www.humanresourcestoday.com/frs/26116903/bridging-the-gap--the-intersection-of-dei-initiatives-and-employee-benefits
Unlock the secrets to transforming your organization’s employee benefits into a strategic tool for Diversity, Equity, and Inclusion (DEI). During this informative session, we will discuss common pitfalls in traditional benefits and then delve into the essence of DEI in employee-centric benefit offerings. This involves not only defining DEI in the workplace but also understanding the pivotal role that employee benefits play in fostering a diverse and inclusive environment.
The session will provide actionable insights into creating a robust inclusive benefits strategy, emphasizing the importance of understanding the diverse needs of employees and tailoring benefits to support different demographics, family styles, and generations. Don’t miss this opportunity to revolutionize your approach to employee benefits and make a lasting impact on your workplace culture.
Key Audience Takeaways:
• Understanding how DEI intersects with Employee Benefits
• Creating an inclusive benefits strategy
• Affordable and inclusive benefit offerings
• Overcoming resistance and challenges
• Strategies for implementation
• Measuring success and impact
Mapping Digital Transformation: Retail’s Strategic ShiftAggregage
https://www.onlineretailtoday.com/frs/26085324/mapping-digital-transformation--retail-s-strategic-shift
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in!
Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredible opportunities.
This session will cover:
• How to prepare your organization for the changes and challenges that come with digital transformation
• Gaining support for transformation from key stakeholders
• Creating a timeline, defining success, assessing your skills, and rallying your team for the journey ahead
• Navigating the complex, challenging, and growth-enabling path of transitioning your business to a new tech architecture
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
Moving to the Cloud: Artificial Intelligence in Cloud-Based Solutions
1. Artificial Intelligence in Cloud-Based Solutions
Rick Nucci Nicolas Rodriguez
With: Moderated by:
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--OR--
2. Mitel is a global market leader in business communications, powering more
than two billion business connections with our cloud, enterprise and next-
gen collaboration applications. With more than 70 million users in nearly 100
countries, Mitel is the only company that wakes up every day exclusively
focused on helping customers take their communications from where they
are today to where they expect them to be.
3. Click on the Questions panel to
interact with the presenters
https://www.customercontactcentral.com/frs/9022036/artificial-intelligence-in-cloud-based-solutions/email
https://www.customerexperienceupdate.com/frs/9022036/artificial-intelligence-in-cloud-based-solutions/email
4. About Rick Nucci
Rick Nucci is the co-founder and CEO at Guru. Rick brings twenty years of experience in creating category-leading
software solutions and companies. Prior to Guru, Rick was the founder and chief technology officer of Boomi,
which defined and led a new segment as the first-ever cloud integration platform-as-a-service. Boomi was acquired
by Dell in 2010, where Rick went on to run the Boomi business for Dell as its general manager, helping grow the
organization into the industry leader it is today. Rick frequently speaks at industry events about startups, SaaS and
cloud computing. Rick holds a Bachelor of Science in Logistics, Materials, and Supply Chain Management from
Penn State University.
About Nicolas Rodriguez
Nicolas Rodriguez is the Editor for several websites in the Aggregage network. After graduating from CSU: Long
Beach with a BA in Political Science, he worked in conference production for the biotechnology and pharmaceutical
industries before joining the team at Aggregage. His background includes event production, political op-eds &
reporting, stand-up comedy, and podcasts.
6. Hi, I’m Rick.
● Co-founder & CEO of Guru
● Previously co-founder of Boomi
● Wish Ipursued career in music
● Instead, Iwork on difficult enterprise
software challenges*
*Almost as exciting as being a rockstar...
getguru.com
7. About Guru
getguru.com
● Guru founded in 2013 by
former Boomi team based
on “pain we lived”
● We believe the
knowledge you need to
do your job should find
you when you need it
Investors
Customers
12. ML
CS
AI
NLP
DL
Incorporating human intelligence into
machines
Making machines "understand" the
meaning of natural language
Algorithms making machines learnfrom
data
Deep layered neural network: set of ML
algorithms inspired by the structure ofthe
biological brain
What is Artificial Intelligence?
24. We see lots of jargon and confusingterms
“Makes use of machine
learning, deep learning and
transfer learning to build a
unique Answer Graph”
“We train a deep neural network model
by converting historical customerservice
transcripts into numerical
representations called word vectors”
“Do more with your data:
AIfor professionals”
“AIDelivered
(by AI)”
getguru.com
28. The new religion
of artificial
intelligence is
called Way of
the Future.
“You will be able
to talk to God.
Literally. And
know that it’s
listening.”
getguru.com
31. Technology is improving faster than we can adapt to it!
getguru.com
Source: Thank You for Being Late: An Optimist's Guide to
Thriving in the Age of Accelerations by Thomas Friedman
33. “Artificial Intelligence in Business GetsReal”
getguru.com
Source: 2018 MIT Sloan Management Review and The Boston Consulting Group
(BCG) Artificial Intelligence Global Executive Study and Research Report
34. AIinvestments focused on Revenue, not Cost
getguru.com
Source: 2018 MIT Sloan Management Review and The Boston Consulting Group
(BCG) Artificial Intelligence Global Executive Study and Research Report
35. getguru.com
“Artificial Intelligence in Business GetsReal”
● It’s early days for AI, but real value is already being seen
by companies big and small
● AI is being applied to revenue generating opportunities,
not“cost savings” opportunities
● Every department will leverageAI
41. “What metrics should weexpect
your solution to improve?”
Invest in AI products that focus on solving clear problems
with access to valuable data to train from.
43. “What will our customers
experience?”
“Customer satisfaction levels will drop as companies drive more
traffic to chatbots, self-service, and chat that are not fully optimized
to engage customers effectively. As companies look to increase
customer engagement, lofty goals are being set particularly in the area
of call deflection. Some companies have goals of decreasing call
volumes by more than 50% in just under two years.”
Source: Forrester, Nov 2017“Predictions 2018: Blended AI Will Disrupt Your Customer Service And Sales Strategy
45. “How does your AIsolution
learn and improve over time?”
Transparency is important. Vendors should be clear and
direct about what data they gather and why.
47. “How will we keep ourknowledge
up-to-date and accurate?”
Artificial Intelligence combined with accurate, up-to-date knowledge will
amplify the intelligence of your entire org, not just your contact center.
For this to work, you must build a foundation for capturing and sharing
knowledge and expertise across your org.
49. “How will your solution make our
agents better at their jobs?”
AI has the potential to help contact center professionals deliver amazing
customer experiences at scale. AI is not just a cost savings play.
51. Like Cloud Computing before it,
AIis transformational for not just
enterprises, butall humans.
getguru.com
52. While the hype is huge, there are
real gains to be achieved today.
getguru.com
53. Instead of thinking about AI
“automating us away”, what if it was
the AI itself that helped us grow?
getguru.com
54. 5Questions to Ask
Your AIVendor
1. What metrics should we expect your solution to improve?
2. What will our customers experience?
3. How does your AI solution learn and improve over time?
4. How will we keep our knowledge up-to-date and accurate?
5. How will your solution make our agents better at their jobs?
