Hugues Treguier is the Director of Products for Europe at Arkadin spoke at the CIO Event, march 2013

1. Moving to UC
Have you thought about Private Cloud ?
Silverstone – 19/03/2013

2. Who is Arkadin ?

3. Collaboration as a Service: Our Vision and
Mission
In a global, networked society, people working
collectively and collaborating efficiently can lead
companies to increased growth and progress.
Our mission is to offer successful “Collaboration as a
Service’ through our industry expertise, our local
presence and our service-minded approach.
We believe that no one understands customer needs
better than local teams that live in the same country
and speak the same language. So, with 51 offices in
30 countries, we ensure we are close to you.
Olivier de Puymorin
Founder and Chief Executive Officer

4. Strong Growth:
Revenue Performance
Countries
11 MILLION
Employees
MEETINGS IN 2011
40 MILLION
PARTICIPANTS IN 2011
185 M€
ESTIMATED
REVENUE IN 2012
2.5 BILLION
MINUTES IN 2011
+31% / YEAR
COMPOUNDED ANNUAL GROWTH RATE 2006-2012

5. We are experts:
Our total focus is Collaboration
AUDIO WEB
EVENTS VIDEO
UC

6. We are Local + Local + Local:
Global Footprint, Local Presence
30 51
COUNTRIES
OFFICES
26 000
CUSTOMERS 3rd
GLOBAL CSP
NEW OFFICES IN 2012
Taiwan
Czech Republic
18 Offices Planned in 2013
Poland LANGUAGES
Chile
Mexico
Saudi Arabia
Russia

7. We are customer driven:
From products to services
WEB VIDEO
AUDIO UC
PORTAL EVENT
MOBILE APPS
CUSTOMER SERVICES MANAGEMENT

8. UC – brief overview

9. Unified Communications
all communication and collaboration tools in a unified environment
Enterprise Social
Networks
Call Centers
Instant Messaging Enterprise Voice
& Presence & Telephony
Audio, web &
video conference
UC Mobility
Document Email, Voicemail &
collab., shared Unified Messaging
workspace

10. Unified platform, access and user interface
All in One
Unified User Interface Unified Access Unified Platform
Home
Platform
management
At work
On the
move

11. UC Federation: share and extend your
communication and collaboration network
UC Federations Your partner
ecosystem
Your Company

12. UC – deployment challenges
12

13. Arkadin: UC as a Service in the Private Cloud

14. Different delivery models to deploy
a UC solution
Enterprise Enterprise Enterprise SMB SMB
On-Premise Service Provider UC Editor
Private Cloud Public Cloud
UC hosted by UC hosted by UC hosted by UC hosted by UC hosted by UC
customer customer Service Provider Service Provider Editor
Internally Managed Dedicated Multi-tenant Multi-tenant
Managed Services Infrastructure Infrastructure Infrastructure
Maintenance and Maintenance and
Hosted infrastructure Hosted Infrastructure Open infrastructure
operations managed by operations managed
with exclusive access for shared between several shared with any
the organization’s IT onsite by a service
one company companies organization
Group provider

15. Arkadin: UC solution provider in the
Private Cloud
On-Premise
Private Cloud Public Cloud
• No internal expertise req’d
• Security
• Scalability
• Data sovereignty
 Hosted Solution
 Internal Solution  Hosted Solution
 Dedicated  Dedicated/Mutualized • Time to Market
 Mutualized
•   Private  Internet Access
Managed QoS Organization NetworkConnection
• Reduced initial investment
• Fully integrated
• Automatic upgrade
• Customizable
• Not location-based

16. Hybrid delivery model: UC can be delivered
with a combination of models
UC Deployment Models
Medium to Large Business
Web Conferencing 36% 9% 26% 15% 6% 8%
On-Premises
Audio Conferencing 33% 11% 35% 15% 6%
Video Conferencing 9% 10% 60% 13% 2% 6%
IM/Presence (i.e. Lync, Jabber) 11% 4% 58% 13% 7% 6%
Shared Workspace (i.e.
7% 6% 54% 16% 6% 12%
SharePoint)
Email 9% 3% 64% 18% 1% 4%
Private Public
Cloud Cloud
Telephony Service (PBX) 3% 8% 62% 18% 1% 8%
Hybrid delivery models Contact Center 6% 2% 45% 12% 17% 18%
0% 20% 40% 60% 80% 100%
Hosted Hybrid CPE
Managed Not deployed Don't know
Wainhouse, 2013

17. Arkadin brings a unique added value to
Microsoft Lync
UCaaS: Software as a Service benefits
• Security and reliability of Arkadin’s platform
• Flexibility and scalability of your deployment
• Low Cost of Ownership and high ROI
• Monthly license fee per user
A renowned expertise and customer service
• Dedicated management of your deployment
• Professional Services for your custom projects
• User training for both Lync and Arkadin Audio
Arkadin: Global UC Service provider
• Free Arkadin Customer Service 24/7
• Global presence in 29 countries
• Technical legitimacy for more than 10 years
• Microsoft partnership since 2008
• International and local account management

18. arkadin.com