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Tim Mann, CIO at NFU Mutual - Digital Transformation Case Studies: how NFUM is delivering Brilliant Basics
NFU Mutual's CIO took an audacious approach to transform the company's underperforming 10-year outsourcing deal by delivering new workplaces, data centers, networks, outsourcing partners and service delivery models in just 3 years. This brought IT into the center of the enterprise and coached the company to expect more from technology, focusing on brilliant basics to change the game and rules of how technology supported the business. The transformation program was a success, improving NFU Mutual's digital capabilities.
Tim Mann, CIO at NFU Mutual - Digital Transformation Case Studies: how NFUM is delivering Brilliant Basics
- 1. Digital Transformation CaseStudies: how NFUM is delivering Brilliant Basics Tim Mann, CIO NFU Mutual 9th October 2014
- 2. This afternoons content • How NFU Mutual’s new technology team took an audacious approach to its underperforming 10 year outsourcing deal • In 3 years delivered new workplaces, data centres, networks, outsourcing partners and service delivery models • Bringing IT into the centre of the enterprise and coaching the company to expect more from their technology
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- 4. What did wedo? • Brilliant Basics • Changing the Game • Changing the Rules
- 5. Transformation Programme Imagesused with permission from Thalia Took : www.thaliatook.com ©2004-2013 Thalia Took
- 6. What were wethinking?!
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- 8. How did itturn out?
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Editor's Notes
- #2 Powerpoint template blank.pot version 2
- #4 Traditional values / Old fashioned approach to working with outsourcing partner Company Info: Large rural insurer NFU Mutual was formed by seven Warwickshire farmers, who met in a Stratford-upon-Avon tea shop and forged plans for a mutual insurance company for farmers which could offer the cover they needed. NFU Mutual’s commitment to its customers, local service and value for money caught the imagination of those who live and work in the countryside. Over a hundred years on, NFU Mutual has stayed true to its original philosophy of providing customers with the insurance cover they need, at a fair price, with a first class service.
- #5 1000 day plans
- #10 summary