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Next
  Generation
Digital Media
  Service Provider
        Overview

           April 2012
WHO WE ARE
                     Nexus On-Demand is a globally registered Cisco solutions developer and is a leading provider of
                     digital media application management software and services.


                                                                                  Quick Facts
                                                                                   Established in 2001
                                                                                   Headquarters in Dallas
                                                                                   Regional offices in London &
                                                                                    Kuala Lumpur
                                                                                   50+ professionals globally
                                                                                   100% owned by management


                                                                                   cisco.nexusondemand.com




April 2012 • nexusondemand.com                                                                                         2
WHAT WE DO
Nexus provides the tools necessary to build & manage digital media apps. We work with infrastructure providers like
Cisco to deliver a total solution.


  Apps (visual)
  Client Responsibility                           App Framework
   Marketing                                      Media content + data
   Communication                                  Business logic + functions


  Infrastructure (foundational)
  Client Responsibility
   Information Technology
   Audio Video Services

  Digital Media Suite             IP Network          Service
   Digital Media Manager          ECDS               Integration
   Digital Media Player           Routers            Warranty
   Show & Share                   Firewall           Maintenance
   LCD                            LAN / WAN          Help Desk
   Digital Media Encoder
   Media Experience Engine


April 2012 • nexusondemand.com                                                                                        3
OUR VISION
           Four Screen Coverage = Pervasive Communication (not just digital signs)




                                       SIGNAGE              MOBILE               DESKTOP                     IPTV

 Problem                                                     Solution
       I want a better way to communicate with my                    Develop digital media apps that run on any digital
  Q                                                           A
       constituents.                                                 ‘screen’.
       I don’t want to manage a bunch of different                   Unified content management platform delivered
  Q                                                           A
       systems.                                                      via the Cloud.
       I have various users with different skill sets and            Specific tools and workflows for various business
  Q                                                           A
       requirements.                                                 users. (e.g. Marketing & IT)
       I don’t want to piecemeal a solution with a bunch             Use Cisco to deliver and manage a total end-to-
  Q                                                           A
       of vendors.                                                   end solution.

April 2012 • nexusondemand.com                                                                                            4
APPSPACE – Introduction
AppSpace is our online toolset that allows users to create, manage, and publish digital media applications.




                                        Flexible                      Always                   Templates &
   Convergence                      Infrastructure                  Up-To-Date                   Widgets                   Customization
   Digital signs, directories,   Cloud or On-Premise options   New features, functions, and     Extensive library of     Build and manage custom
 video walls, LED, and more         to meet your business        upgrades every quarter       professionally designed   apps to meet unique project
    from a single platform              requirements                                                  content                   requirements


April 2012 • nexusondemand.com                                                                                                                   5
APPSPACE – Deployment Strategies
Choose the deployment strategy that suits your business objectives.


              BASE                              ENTERPRISE                           SP CLOUD




 Run AppSpace in a                        Run AppSpace on an                  Establish AppSpace in
 dedicated on-premise                     enterprise-class server             the Cloud and centrally
 network and align with                   and deliver digital media           deploy digital media
 internal IT policies.                    to unlimited endpoints.             services.
 Ideal for SME businesses                 Ideal for large enterprise and      Cloud Delivery Strengths
                                          media networks
  Single enterprise customer with                                             Offer flexible digital media
   a single account                        Large enterprise customers with     services per endpoint
                                            multiple accounts
  Supports hundreds of endpoints                                              Minimal overhead for
                                           Supports unlimited endpoints        customers


April 2012 • nexusondemand.com                                                                                 6
APPSPACE – Cisco DMS Infrastructure

                                 AppSpace defines the                                            DMM manages the
                                 “application layer”                                             infrastructure
CREATION +
CONTROL                          
                                 
                                     App + content tools
                                     Interactive capabilities
                                                                                                 
                                                                                                 
                                                                                                     Device management
                                                                                                     Live source management
                                    Extensive content reports                                      Device reporting
                                    Data integration                                               Device grouping



                                                       ECDS or SmartHub ASE pre-positions content, SmartHub as an
                                                       Intelligence Module runs custom services
DELIVERY +
                                                        SmartHub ASE is a software module that runs on Cisco UCS or a
INTEGRATION                                              virtualized environment
                                                        Content cache and application services
                                                        ASE plug-ins for data source management or other controls




                                                      DMP plays back apps determined by DMM

PLAYBACK                                               App playback via IP stream from AppSpace, DMM or SmartHub
                                                       Support for Cisco DMP 4310G
                                                       Support for Cisco DMP 4400G




April 2012 • nexusondemand.com                                                                                                7
UNIFIED PLATFORM MANAGEMENT

                 Manage apps                     Integrate 3rd            Manage                      ECDS pre-
                                                                                                                                    Broadcast
                 and content                     party data               devices and                 positions video
                                                                                                                                    live sources
                                                 sources and              the media                   and digital
                                                                                                                                    over
                                                 services                 network                     media content
                                                                                                                                    multicast
                                                                          infrastructure




                                         Nexus SmartHub ASE             Cisco DMM                Cisco Source ECDS        Cisco Encoder




                                                                                                                        Cisco Endpoint ECDS
                                                                    Video
                                                                                       Interactive         Passive
                                                                 Communication
       Enterprise IPTV             Directory + Wayfinding

                                                                                                                                       Wireless
                                                                                                                                       Access
                                                                                                                                       Point


                                                                                                                                 Mobile Apps




                         Digital Media
                         Players



April 2012 • nexusondemand.com                                                                                                                     8
Next Generation Digital Media

                                 STRUCTURING THE BUSINESS



April 2012 • nexusondemand.com                                             9
CORE SERVICES TO CUSTOMERS
The core business for a DMS service provider will focus on content design, application management and deployment
services. Service delivery is the key factor and path to revenue.



                                 Content Services
                                 Work with the customer’s business and marketing teams to define the
                                 content and application experience.



                                 Application & Network Management
                                 Manage the DMS network, customer accounts and applications
                                 through a central online platform for a fully managed service.


                                 Deployment Services
                                 Procure and deploy the network infrastructure and DMS components
                                 such as the LCDs, digital media players and overall connectivity.


April 2012 • nexusondemand.com                                                                                 10
NEXUS PROFESSIONAL SERVICES
Nexus On-Demand offers a range of services that partners can leverage to deliver different areas of a project. We
offer a combination of content and app design services, integration, deployment and technology support.



                                  App Design and Development
                                  Our dedicated team of design professionals can assist in designing the
                                  content experience and building the application framework.



                                  Technology Enablement
                                  We provide both remote and on-site technology enablement services
                                  to support the partner on projects from concept to completion.



                                  Training Programs
                                  We provide a variety of training programs for both partners and
                                  customers to get familiarized using AppSpace.


April 2012 • nexusondemand.com                                                                                      11
THE DEPLOYMENT PROCESS
A successful DMS deployment involves implementing a digital media strategy that fulfills core business objectives.




       Managed Services
       & Business Team
                                                   DIGITAL MEDIA
                                                    ENDPOINTS


 Business              User            Content                          App
                                                                                            Workflow          Users
 Objectives         Experience         Planning                      Management


                                                    DELIVERY
                                                INFRASTRUCTURE

Scope the business requirements                                                        AppSpace provides the content
and determine the right user                                                           and application framework and
experience and context.                                                                workflow for business users.



April 2012 • nexusondemand.com                                                                                         12
THE CUSTOMER PLATFORM

                                             Service Provider
Business Teams                                                             User Experience Teams
 Target key customer accounts                                              Define the content strategy
 Define customer and specific                                              Create digital media concepts
  project requirements                                                      Creation and management of
 Set delivery milestones                                                    content and apps



                                            Customer Accounts




                  All customers are able to manage their own single or multi-tiered digital
                     media network under the service provider’s DMSaaS infrastructure.

April 2012 • nexusondemand.com                                                                             13
PACKAGING THE SERVICE - Example
The following table is a representative example of how the DMS package can be offered to customers.
(Pricing is for illustration purposes based on 3-year contractual period)


Package                                     Number of Endpoints
                                            Pricing per month per endpoint


                                            1-20              21-50            51-100            >100

LCD + Player + Services                     630               580              530               TBD

Player + Services                           585               535              485               TBD

Services Only                               500               460              410               TBD


                                           5 users per account
Core Service Package                       Online storage 100MB per endpoint
Includes:                                  1 managed app per endpoint + monthly content update
                                           8x5 Helpdesk support


April 2012 • nexusondemand.com                                                                          14
THE SALES ENGAGEMENT
In addition to a direct sales engagement with the customer, a DMS service provider can leverage relationships in the
channel with strategic partners for wider coverage.




Service Provider                  Direct Sales                       Channel Engagement




                                                                                IT/AV               Content
Sales Channel                      Customer                Cisco
                                                                               Partner              Partner




Customer                         Direct Decision              Business and Procurement Teams




April 2012 • nexusondemand.com                                                                                     15
MARKETPLACE – Coming in July
The Nexus On-Demand Marketplace is the best place to browse for apps, widgets and other modules that can be
used and applied into your digital media practice. Constant updates and additions ensure fresh ideas.


                                                                              Apps
                                                                              Ready-to-run app templates
                                                                              created by design professionals
                                                                              and easy to customize for many
                                                                              requirements.

                                                                              Widgets
                                                                              Browse through our library of app
                                                                              widgets that include Interactive
                                                                              slideshows, video controls, data
                                                                              visualizers and much more.

                                                                              Mobile Clients
                                                                              Browse through a collection of
                                                                              mobile clients and get the one
                                                                              that best matches your device
                                                                              and business requirements.


April 2012 • nexusondemand.com                                                                                  16
MANAGED SERVICES PROVIDERS

                                 Telstra iVision – Australia
                                 Telstra is one of Australia’s premier service providers and have an established
                                 division that focuses on unified communications, digital media and video
                                 broadcast/streaming solutions. Their DMS practice focuses on enterprise
                                 customers and will use their SP Cloud to target the commercial market.


                                 Hatari Wireless – Thailand
                                 Hatari is an established systems integrator and managed service provider
                                 based in Thailand with experience in running digital signage networks
                                 totaling over 4,000 endpoints. AdNet is their newly launched Cloud-based
                                 DMS service targeted at both enterprise and commercial customers.


                                 Comtel Integrators Africa – East Africa
                                 Comtel is an established systems integrator based in Kampala, Uganda who
                                 have established themselves as a communications infrastructure provider for
                                 enterprise and government organizations. They are currently offering Cloud-
                                 based DMS services to enterprise customers.


April 2012 • nexusondemand.com                                                                                17
CONTACT US




www.nexusondemand.com



NORTH AMERICA                    UK + EUROPE                     ASIA, MIDDLE EAST, AFRICA
Heritage Square 1                Creative Industries Centre      Level 14
Suite 200                        Wolverhampton Science Park      Kompleks Antarabangsa
4835 LBJ Freeway                 Wolverhampton                   Jalan Sultan Ismail
Dallas, Texas 75244              WV10 9TG                        50250 Kuala Lumpur
United States                    United Kingdom                  Malaysia

E: sales.us@nexusondemand.com    E: sales.uk@nexusondemand.com   E: sales.amea@nexusondemand.com
T: +1.214.233.7114               T: +44.845.299.7717             T: +60.3.2142.2320


April 2012 • nexusondemand.com                                                                 18

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Nod app space sp overview apr 2012

  • 1. Next Generation Digital Media Service Provider Overview April 2012
  • 2. WHO WE ARE Nexus On-Demand is a globally registered Cisco solutions developer and is a leading provider of digital media application management software and services. Quick Facts  Established in 2001  Headquarters in Dallas  Regional offices in London & Kuala Lumpur  50+ professionals globally  100% owned by management cisco.nexusondemand.com April 2012 • nexusondemand.com 2
  • 3. WHAT WE DO Nexus provides the tools necessary to build & manage digital media apps. We work with infrastructure providers like Cisco to deliver a total solution. Apps (visual) Client Responsibility App Framework  Marketing  Media content + data  Communication  Business logic + functions Infrastructure (foundational) Client Responsibility  Information Technology  Audio Video Services Digital Media Suite IP Network Service  Digital Media Manager  ECDS  Integration  Digital Media Player  Routers  Warranty  Show & Share  Firewall  Maintenance  LCD  LAN / WAN  Help Desk  Digital Media Encoder  Media Experience Engine April 2012 • nexusondemand.com 3
  • 4. OUR VISION Four Screen Coverage = Pervasive Communication (not just digital signs) SIGNAGE MOBILE DESKTOP IPTV Problem Solution I want a better way to communicate with my Develop digital media apps that run on any digital Q A constituents. ‘screen’. I don’t want to manage a bunch of different Unified content management platform delivered Q A systems. via the Cloud. I have various users with different skill sets and Specific tools and workflows for various business Q A requirements. users. (e.g. Marketing & IT) I don’t want to piecemeal a solution with a bunch Use Cisco to deliver and manage a total end-to- Q A of vendors. end solution. April 2012 • nexusondemand.com 4
  • 5. APPSPACE – Introduction AppSpace is our online toolset that allows users to create, manage, and publish digital media applications. Flexible Always Templates & Convergence Infrastructure Up-To-Date Widgets Customization Digital signs, directories, Cloud or On-Premise options New features, functions, and Extensive library of Build and manage custom video walls, LED, and more to meet your business upgrades every quarter professionally designed apps to meet unique project from a single platform requirements content requirements April 2012 • nexusondemand.com 5
  • 6. APPSPACE – Deployment Strategies Choose the deployment strategy that suits your business objectives. BASE ENTERPRISE SP CLOUD Run AppSpace in a Run AppSpace on an Establish AppSpace in dedicated on-premise enterprise-class server the Cloud and centrally network and align with and deliver digital media deploy digital media internal IT policies. to unlimited endpoints. services. Ideal for SME businesses Ideal for large enterprise and Cloud Delivery Strengths media networks  Single enterprise customer with  Offer flexible digital media a single account  Large enterprise customers with services per endpoint multiple accounts  Supports hundreds of endpoints  Minimal overhead for  Supports unlimited endpoints customers April 2012 • nexusondemand.com 6
  • 7. APPSPACE – Cisco DMS Infrastructure AppSpace defines the DMM manages the “application layer” infrastructure CREATION + CONTROL   App + content tools Interactive capabilities   Device management Live source management  Extensive content reports  Device reporting  Data integration  Device grouping ECDS or SmartHub ASE pre-positions content, SmartHub as an Intelligence Module runs custom services DELIVERY +  SmartHub ASE is a software module that runs on Cisco UCS or a INTEGRATION virtualized environment  Content cache and application services  ASE plug-ins for data source management or other controls DMP plays back apps determined by DMM PLAYBACK  App playback via IP stream from AppSpace, DMM or SmartHub  Support for Cisco DMP 4310G  Support for Cisco DMP 4400G April 2012 • nexusondemand.com 7
  • 8. UNIFIED PLATFORM MANAGEMENT Manage apps Integrate 3rd Manage ECDS pre- Broadcast and content party data devices and positions video live sources sources and the media and digital over services network media content multicast infrastructure Nexus SmartHub ASE Cisco DMM Cisco Source ECDS Cisco Encoder Cisco Endpoint ECDS Video Interactive Passive Communication Enterprise IPTV Directory + Wayfinding Wireless Access Point Mobile Apps Digital Media Players April 2012 • nexusondemand.com 8
  • 9. Next Generation Digital Media STRUCTURING THE BUSINESS April 2012 • nexusondemand.com 9
  • 10. CORE SERVICES TO CUSTOMERS The core business for a DMS service provider will focus on content design, application management and deployment services. Service delivery is the key factor and path to revenue. Content Services Work with the customer’s business and marketing teams to define the content and application experience. Application & Network Management Manage the DMS network, customer accounts and applications through a central online platform for a fully managed service. Deployment Services Procure and deploy the network infrastructure and DMS components such as the LCDs, digital media players and overall connectivity. April 2012 • nexusondemand.com 10
  • 11. NEXUS PROFESSIONAL SERVICES Nexus On-Demand offers a range of services that partners can leverage to deliver different areas of a project. We offer a combination of content and app design services, integration, deployment and technology support. App Design and Development Our dedicated team of design professionals can assist in designing the content experience and building the application framework. Technology Enablement We provide both remote and on-site technology enablement services to support the partner on projects from concept to completion. Training Programs We provide a variety of training programs for both partners and customers to get familiarized using AppSpace. April 2012 • nexusondemand.com 11
  • 12. THE DEPLOYMENT PROCESS A successful DMS deployment involves implementing a digital media strategy that fulfills core business objectives. Managed Services & Business Team DIGITAL MEDIA ENDPOINTS Business User Content App Workflow Users Objectives Experience Planning Management DELIVERY INFRASTRUCTURE Scope the business requirements AppSpace provides the content and determine the right user and application framework and experience and context. workflow for business users. April 2012 • nexusondemand.com 12
  • 13. THE CUSTOMER PLATFORM Service Provider Business Teams User Experience Teams  Target key customer accounts  Define the content strategy  Define customer and specific  Create digital media concepts project requirements  Creation and management of  Set delivery milestones content and apps Customer Accounts All customers are able to manage their own single or multi-tiered digital media network under the service provider’s DMSaaS infrastructure. April 2012 • nexusondemand.com 13
  • 14. PACKAGING THE SERVICE - Example The following table is a representative example of how the DMS package can be offered to customers. (Pricing is for illustration purposes based on 3-year contractual period) Package Number of Endpoints Pricing per month per endpoint 1-20 21-50 51-100 >100 LCD + Player + Services 630 580 530 TBD Player + Services 585 535 485 TBD Services Only 500 460 410 TBD  5 users per account Core Service Package  Online storage 100MB per endpoint Includes:  1 managed app per endpoint + monthly content update  8x5 Helpdesk support April 2012 • nexusondemand.com 14
  • 15. THE SALES ENGAGEMENT In addition to a direct sales engagement with the customer, a DMS service provider can leverage relationships in the channel with strategic partners for wider coverage. Service Provider Direct Sales Channel Engagement IT/AV Content Sales Channel Customer Cisco Partner Partner Customer Direct Decision Business and Procurement Teams April 2012 • nexusondemand.com 15
  • 16. MARKETPLACE – Coming in July The Nexus On-Demand Marketplace is the best place to browse for apps, widgets and other modules that can be used and applied into your digital media practice. Constant updates and additions ensure fresh ideas. Apps Ready-to-run app templates created by design professionals and easy to customize for many requirements. Widgets Browse through our library of app widgets that include Interactive slideshows, video controls, data visualizers and much more. Mobile Clients Browse through a collection of mobile clients and get the one that best matches your device and business requirements. April 2012 • nexusondemand.com 16
  • 17. MANAGED SERVICES PROVIDERS Telstra iVision – Australia Telstra is one of Australia’s premier service providers and have an established division that focuses on unified communications, digital media and video broadcast/streaming solutions. Their DMS practice focuses on enterprise customers and will use their SP Cloud to target the commercial market. Hatari Wireless – Thailand Hatari is an established systems integrator and managed service provider based in Thailand with experience in running digital signage networks totaling over 4,000 endpoints. AdNet is their newly launched Cloud-based DMS service targeted at both enterprise and commercial customers. Comtel Integrators Africa – East Africa Comtel is an established systems integrator based in Kampala, Uganda who have established themselves as a communications infrastructure provider for enterprise and government organizations. They are currently offering Cloud- based DMS services to enterprise customers. April 2012 • nexusondemand.com 17
  • 18. CONTACT US www.nexusondemand.com NORTH AMERICA UK + EUROPE ASIA, MIDDLE EAST, AFRICA Heritage Square 1 Creative Industries Centre Level 14 Suite 200 Wolverhampton Science Park Kompleks Antarabangsa 4835 LBJ Freeway Wolverhampton Jalan Sultan Ismail Dallas, Texas 75244 WV10 9TG 50250 Kuala Lumpur United States United Kingdom Malaysia E: sales.us@nexusondemand.com E: sales.uk@nexusondemand.com E: sales.amea@nexusondemand.com T: +1.214.233.7114 T: +44.845.299.7717 T: +60.3.2142.2320 April 2012 • nexusondemand.com 18

Editor's Notes

  1. ----- Meeting Notes (10/18/11 10:43) ------show specific examples.-sales gallery : marketing collateral -> sales people/staffbrand messaging -> potential clients-show some examples.