Andrew Vermes - You are antifragility

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The document discusses the concept of antifragility. It explains that antifragile systems gain from disorder and instability rather than being negatively impacted. The document provides examples of antifragile processes that are able to learn and adapt from stresses and challenges. It also discusses ways individuals can build personal antifragility through exercises that encourage questioning, listening, and experiencing some randomness.

Government & Nonprofit

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Learn. Solve. Succeed.
You are
Antifragility
Andrew Vermes

Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved.
Session agenda
2

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NORTH
AMERICA
EUROPE
ASIA
AUSTRALIASOUTH AMERICA
OUR GLOBAL REACHOUR PEOPLE
AVERAGE
TENURE11yrs =
OUR EXPERTISE
EXPERIENCED
CONSULTANTS
THOUGHT
LEADERS
PROJECT
MANAGERS
SKILLED
TRAINERS
IT/CUSTOMER
SUPPORT
MANUFACTURING PROJECT
MANAGEMENT
LEADERSHIP
DEVELOPMENT
AUTOMOTIVE
KEPNER TREGOE
3

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What’s this?
4
gömböc
Conceived by Vladimir Arnold,
made by Gábor Domokos and
Péter Várkonyi

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gombóc
5

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• Rigid systems cannot learn
• Attempts at robustness can make us more vulnerable
• Not just taking hard knocks, but growing through them
• Genuine empowerment aids antifragility
• Small increments are less harmful AND more productive
Nassim Nicholas Taleb: “Fooled by Randomness”, “The Black
Swan”, “Antifragile: things that gain from disorder”
Antifragility…discussion points
7

• Strength and flexibility and agility
• Developing your mental and communication muscles
• Letting go of the safety net (sometimes)
Antifragility
8

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antifragile
9
antifragile

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Robust solutions can become unwieldy

Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved. 12
Instability can enable extreme performance

Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved. 13
Are we building rigidity?

• Please read your material
• Talk with your neighbour
• Describe what’s happening in process steps
• Draw a process map
• Choose which process step(s) to make more Agile
• Where do you want agility?
Case Study
15

• How do you react to stresses? (when the process appears not to work)
• How to introduce helpful stress to processes (smoke tests)
• What makes challenges helpful, rather than destructive
Making process more antifragile
16

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17
Customer calls
for help
Call center agent
logs details
Call centre agent
schedules field
engineer
Fred remembers that Joe
is on vacation, and that
the customer prefers
dealing with Arlene
Fred finds that parts delivery is
7 days, which will make the
customer cross. He knows that
some engineers keep a small
stash in a cupboard downstairs,
and “liberates” one.
Call center agent
orders parts to
site
Incident example

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Process for antifragility
18
• Focus on the intention
• Encourage agility
• Add arrows only if
absolutely necessary
• Keep detailed records
(invisible learning is no
learning)
• Be ready to change it

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Learn. Solve. Succeed.

Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved.
• Squat.
• Deadlift.
• Lunge.
• Push-up.
• Plank.
(exercises for runners)
Exercises for antifragility
21

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• Questioning
• Listening
• Differentiation
• Evaluation
• Reflection
• Recognise your emotions
• Respond with curiosity
• Create some randomness
Exercises for antifragility
22

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And finally
23

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Confidence under pressure.

Leaders in Problem Solving
twitter.com@ktclearthinking
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linkedin.com/company/kepner-tregoe
www.kepner-tregoe.com
avermes@kepner-tregoe.com
+44 7973 506628

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By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential Donate Us https://serudsindia.org/how-individuals-can-support-street-children-in-india/ #donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome

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ehbuaw

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Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles. Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map Links: Autonomous Action http://Avtonom.org Anarchist Black Cross Moscow http://Avtonom.org/abc Solidarity Zone https://t.me/solidarity_zone Memorial https://memopzk.org/, https://t.me/pzk_memorial OVD-Info https://en.ovdinfo.org/antiwar-ovd-info-guide RosUznik https://rosuznik.org/ Uznik Online http://uznikonline.tilda.ws/ Russian Reader https://therussianreader.com/ ABC Irkutsk https://abc38.noblogs.org/ Send mail to prisoners from abroad: http://Prisonmail.online YouTube: https://youtu.be/c5nSOdU48O8 Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4

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3. Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved. NORTH AMERICA EUROPE ASIA AUSTRALIASOUTH AMERICA OUR GLOBAL REACHOUR PEOPLE AVERAGE TENURE11yrs = OUR EXPERTISE EXPERIENCED CONSULTANTS THOUGHT LEADERS PROJECT MANAGERS SKILLED TRAINERS IT/CUSTOMER SUPPORT MANUFACTURING PROJECT MANAGEMENT LEADERSHIP DEVELOPMENT AUTOMOTIVE KEPNER TREGOE 3

6. What is Antifragility? 6

7. Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved. • Rigid systems cannot learn • Attempts at robustness can make us more vulnerable • Not just taking hard knocks, but growing through them • Genuine empowerment aids antifragility • Small increments are less harmful AND more productive Nassim Nicholas Taleb: “Fooled by Randomness”, “The Black Swan”, “Antifragile: things that gain from disorder” Antifragility…discussion points 7

8. • Strength and flexibility and agility • Developing your mental and communication muscles • Letting go of the safety net (sometimes) Antifragility 8

10. So what?

14. Antifragile processes

15. • Please read your material • Talk with your neighbour • Describe what’s happening in process steps • Draw a process map • Choose which process step(s) to make more Agile • Where do you want agility? Case Study 15

16. • How do you react to stresses? (when the process appears not to work) • How to introduce helpful stress to processes (smoke tests) • What makes challenges helpful, rather than destructive Making process more antifragile 16

17. Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved. 17 Customer calls for help Call center agent logs details Call centre agent schedules field engineer Fred remembers that Joe is on vacation, and that the customer prefers dealing with Arlene Fred finds that parts delivery is 7 days, which will make the customer cross. He knows that some engineers keep a small stash in a cupboard downstairs, and “liberates” one. Call center agent orders parts to site Incident example

18. Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved. Process for antifragility 18 • Focus on the intention • Encourage agility • Add arrows only if absolutely necessary • Keep detailed records (invisible learning is no learning) • Be ready to change it

20. Build personal Antifragility

22. Copyright © 2017 Kepner-Tregoe, Inc. All Rights Reserved. • Questioning • Listening • Differentiation • Evaluation • Reflection • Recognise your emotions • Respond with curiosity • Create some randomness Exercises for antifragility 22

25. Leaders in Problem Solving twitter.com@ktclearthinking facebook.com/KepnerTregoe linkedin.com/company/kepner-tregoe www.kepner-tregoe.com avermes@kepner-tregoe.com +44 7973 506628

Andrew Vermes - You are antifragility

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