SlideShare a Scribd company logo
Members: M.Rehman Shabbir-005
M. Salman Shahid-021
Faizan Anjum-101
Sec : A
Date: Dec 18, 2012
 Rational of Project
 Company Profile
 Identification of
System
 MFY System in Pakistan
 Working System
 Productivity increasing
factor
 equipment used
 Preparing the food
 Productivity gain in Time
 Equipments zone
 Direct Grill System
 Stations for DGS
 Equipment
 Layouts
 DGS
 MFY
 Layout Comparison
 Calculation
 Finding
 Conclusion
2
 Benefit
 Analysed organizational culture
 Analysed Systems of McDonald
 Productivity identifications
 Solution of problems
3
 Now have in Pakistan
 There are 21 restaurants in 7 major cities of Pakistan.
•In 1940 by McDonald brothers (Dick
and Mac)Builted
•By Ray Kroc, McDonald rights from
both brothers for $2.7m in 1961Bought
•Gone public for first time IPO on 1965
IPO
•Listed on New York Stock Exchange on
May 7, 1966NYSE
4
 Visited branch, located at
 Opposite Khyber Block, Fortress Stadium
Lahore, Pakistan
 We got detail about old system and new one
 Purpose was to gather the information about
 System /Design Layout
 Equipment /Machinery
 Time used for process
 Labour
 for both process
5
 First MFY in McDonald fortress stadium
branch was launch in 5th May 2011
 Productivity and quality of products
 The most important stations in McDonald
 Service
 Production
 These departments are directly attached to each other
6
 Process for service of customer;
 The people on the service can
 Drink drawer
 Order taker /cashier
 Runner
P.O.S
(Point of
Sale)
K.V.S-
Kitchen
Video
System (
for
runner)
K.V.S
(for drink
drawer)
Heat
treat
Touch
tower
7
 Time is the main factor which have impact
for increase or decrease in productivity.
TOTAL CUSTOMER
TIME
• 90 seconds
(from greeting to
completion order)
TOTAL CUSTOMER
EXPERIENCE TIME
• 3 minutes, 30
seconds
TOTAL LINE TIME
• 2 minutes
8
K.V.S (Kitchen
Video System)
Bun tray cart Toaster/steamer
Prep table
H.L.Z (Heated
Landing Zone)
Grill
U.H.C (Universal
Holding Cabinet)
9
 There are 3 peoples in production at low
volume
Initiator
• React according
to the KVS and
insert buns in
Toster
Assembler
• Prepare food &
place in the HLZ
Batch cooker
• Prepare the raw
products such as
frozen products
chicken
10
 Now productivity gain in term of time is;
 The MFY system can be run
 By a single person when low volume and
 In rush volume just three peoples
Are enough if they are properly trained.
Initiator
reaction
• 3-5 sec
Buns toasting
• 17-19 sec
Assembler
• 35-50 sec
11
Toaster
• Temperature 560 degree
Fahrenheit
• Toasting time 17 seconds
Prep
• Temperature 121-131F
HLZ (Heated Landing
Zone)
• Temperature 165 F
UHC (Universal
Handling Cabinet)
• Fried product temperature:
200 degree Fahrenheit
• Grilled product temperature
185 F
12
 Stations for DGS
 Fried products station
 Grilled product station
 Fish fillet station
 Two Toasters for each stations and steamer
for fillet station.
 Toaster timing was 60 seconds so high as
compared to MFY which is 17 seconds.
13
• Toaster
• Dressing tale
• Vats/fryer
Fried
Station
• Toaster
• Dressing table
• Grill
Grilled
Station
• Steamer
• Dressing table
• Fryer
Fish-Fillet
station
 Equipment
14
 Layout of
direct grill
system
15
 Layout of
MFY
16
DG System MFY System
17
Direct Grill System Made For You System
 Cannot be operated without 6
peoples
 Can operate less than three
peoples
 Products already prepared  Products just prepared on order
 Wastage was so high  Wastage is very low
 Quality of products is not good  Quality of product is extraordinary
high
 Products took time to prepared  Products just prepared in 60
seconds
 Only bun toasting time was 60
second
 Bun toasting time just 17 seconds
 Extra products always prepared  No extra product is prepared
 There is no guarantee of fresh
product
 100% guarantee of fresh product
 Critical to operate  Easy to operate
18
 MFY system have
 low energy expense
 Low labour (3 people)
 More production output
 Less costly equipment
As compared to DGS System
 Total Productivity of Increase by
implementation is about 21.75%
19
 MFY system increased productivity of production
department Because of the Criteria;
• 90 seconds or less from the time of
order to deliverySERVICE
• Fresh food by maintaining high quality
standardsQUALITY
• It is consistent and have all production
equipment near of each otherFOOD PREPARATION
• Increased job satisfaction for
employeePEOPLE
• Reduced costs and increased customer
satisfactionPROFITABILITY
20
 McDonald increased 21-25% productivity by
replacing DGS with MFY.
 MFY system have simple design and low
equipment as compared to DGS.
Reference
 pppppppppppp
 McDonald's Fortress Stadium
Opposite Khyber Block,
Fortress Stadium, Lahore
042-36676680
fortress.lahore@mcdonalds.com.pk
21
22
23

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Analysis of Productivity & Improvement at McDonald Fortress Branch

  • 1. Members: M.Rehman Shabbir-005 M. Salman Shahid-021 Faizan Anjum-101 Sec : A Date: Dec 18, 2012
  • 2.  Rational of Project  Company Profile  Identification of System  MFY System in Pakistan  Working System  Productivity increasing factor  equipment used  Preparing the food  Productivity gain in Time  Equipments zone  Direct Grill System  Stations for DGS  Equipment  Layouts  DGS  MFY  Layout Comparison  Calculation  Finding  Conclusion 2
  • 3.  Benefit  Analysed organizational culture  Analysed Systems of McDonald  Productivity identifications  Solution of problems 3
  • 4.  Now have in Pakistan  There are 21 restaurants in 7 major cities of Pakistan. •In 1940 by McDonald brothers (Dick and Mac)Builted •By Ray Kroc, McDonald rights from both brothers for $2.7m in 1961Bought •Gone public for first time IPO on 1965 IPO •Listed on New York Stock Exchange on May 7, 1966NYSE 4
  • 5.  Visited branch, located at  Opposite Khyber Block, Fortress Stadium Lahore, Pakistan  We got detail about old system and new one  Purpose was to gather the information about  System /Design Layout  Equipment /Machinery  Time used for process  Labour  for both process 5
  • 6.  First MFY in McDonald fortress stadium branch was launch in 5th May 2011  Productivity and quality of products  The most important stations in McDonald  Service  Production  These departments are directly attached to each other 6
  • 7.  Process for service of customer;  The people on the service can  Drink drawer  Order taker /cashier  Runner P.O.S (Point of Sale) K.V.S- Kitchen Video System ( for runner) K.V.S (for drink drawer) Heat treat Touch tower 7
  • 8.  Time is the main factor which have impact for increase or decrease in productivity. TOTAL CUSTOMER TIME • 90 seconds (from greeting to completion order) TOTAL CUSTOMER EXPERIENCE TIME • 3 minutes, 30 seconds TOTAL LINE TIME • 2 minutes 8
  • 9. K.V.S (Kitchen Video System) Bun tray cart Toaster/steamer Prep table H.L.Z (Heated Landing Zone) Grill U.H.C (Universal Holding Cabinet) 9
  • 10.  There are 3 peoples in production at low volume Initiator • React according to the KVS and insert buns in Toster Assembler • Prepare food & place in the HLZ Batch cooker • Prepare the raw products such as frozen products chicken 10
  • 11.  Now productivity gain in term of time is;  The MFY system can be run  By a single person when low volume and  In rush volume just three peoples Are enough if they are properly trained. Initiator reaction • 3-5 sec Buns toasting • 17-19 sec Assembler • 35-50 sec 11
  • 12. Toaster • Temperature 560 degree Fahrenheit • Toasting time 17 seconds Prep • Temperature 121-131F HLZ (Heated Landing Zone) • Temperature 165 F UHC (Universal Handling Cabinet) • Fried product temperature: 200 degree Fahrenheit • Grilled product temperature 185 F 12
  • 13.  Stations for DGS  Fried products station  Grilled product station  Fish fillet station  Two Toasters for each stations and steamer for fillet station.  Toaster timing was 60 seconds so high as compared to MFY which is 17 seconds. 13
  • 14. • Toaster • Dressing tale • Vats/fryer Fried Station • Toaster • Dressing table • Grill Grilled Station • Steamer • Dressing table • Fryer Fish-Fillet station  Equipment 14
  • 15.  Layout of direct grill system 15
  • 17. DG System MFY System 17
  • 18. Direct Grill System Made For You System  Cannot be operated without 6 peoples  Can operate less than three peoples  Products already prepared  Products just prepared on order  Wastage was so high  Wastage is very low  Quality of products is not good  Quality of product is extraordinary high  Products took time to prepared  Products just prepared in 60 seconds  Only bun toasting time was 60 second  Bun toasting time just 17 seconds  Extra products always prepared  No extra product is prepared  There is no guarantee of fresh product  100% guarantee of fresh product  Critical to operate  Easy to operate 18
  • 19.  MFY system have  low energy expense  Low labour (3 people)  More production output  Less costly equipment As compared to DGS System  Total Productivity of Increase by implementation is about 21.75% 19
  • 20.  MFY system increased productivity of production department Because of the Criteria; • 90 seconds or less from the time of order to deliverySERVICE • Fresh food by maintaining high quality standardsQUALITY • It is consistent and have all production equipment near of each otherFOOD PREPARATION • Increased job satisfaction for employeePEOPLE • Reduced costs and increased customer satisfactionPROFITABILITY 20
  • 21.  McDonald increased 21-25% productivity by replacing DGS with MFY.  MFY system have simple design and low equipment as compared to DGS. Reference  pppppppppppp  McDonald's Fortress Stadium Opposite Khyber Block, Fortress Stadium, Lahore 042-36676680 fortress.lahore@mcdonalds.com.pk 21
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