An Empirical Analysis on Social Capital and Enterprise 2.0 Participation in a Research Institute
by
Ferron Michela, Frassoni Marco, Massa Paolo, Napolitano Maurizio, Setti Davide
SoNet project - Fondazione Bruno Kessler (FBK) - Trento, Italy
http://sonet.fbk.eu
2010 International Conference on Advances in Social Networks Analysis and Mining
Odense, Denmark
August 09-August 11
ISBN: 978-0-7695-4138-9
The paper is at http://www.gnuband.org/papers/an_empirical_analysis_on_social_capital_and_enterprise_20_participation_in_a_research_institute
Task overview for digital Presentation: If you choose Slideshare, upload around 10 slides (can be more) that shows your story. If you choose Youtube, it should be less than 5 minutes of video. DEADLINE is on Sunday the week of your scheduled presentation.
A LINK-BASED APPROACH TO ENTITY RESOLUTION IN SOCIAL NETWORKScsandit
Social networks initially had been places for people to contact each other, find friends or new
acquaintances. As such they ever proved interesting for machine aided analysis. Recent
developments, however, pivoted social networks to being among the main fields of information
exchange, opinion expression and debate. As a result there is growing interest in both analyzing
and integrating social network services. In this environment efficient information retrieval is
hindered by the vast amount and varying quality of the user-generated content. Guiding users to
relevant information is a valuable service and also a difficult task, where a crucial part of the
process is accurately resolving duplicate entities to real-world ones. In this paper we propose a
novel approach that utilizes the principles of link mining to successfully extend the methodology
of entity resolution to multitype problems. The proposed method is presented using an
illustrative social network-based real-world example and validated by comprehensive
evaluation of the results.
Task overview for digital Presentation: If you choose Slideshare, upload around 10 slides (can be more) that shows your story. If you choose Youtube, it should be less than 5 minutes of video. DEADLINE is on Sunday the week of your scheduled presentation.
A LINK-BASED APPROACH TO ENTITY RESOLUTION IN SOCIAL NETWORKScsandit
Social networks initially had been places for people to contact each other, find friends or new
acquaintances. As such they ever proved interesting for machine aided analysis. Recent
developments, however, pivoted social networks to being among the main fields of information
exchange, opinion expression and debate. As a result there is growing interest in both analyzing
and integrating social network services. In this environment efficient information retrieval is
hindered by the vast amount and varying quality of the user-generated content. Guiding users to
relevant information is a valuable service and also a difficult task, where a crucial part of the
process is accurately resolving duplicate entities to real-world ones. In this paper we propose a
novel approach that utilizes the principles of link mining to successfully extend the methodology
of entity resolution to multitype problems. The proposed method is presented using an
illustrative social network-based real-world example and validated by comprehensive
evaluation of the results.
This paper investigates the factors that influence how members of the Brazilian House of Representatives adopt Twitter as part of their political communication strategy. Our intention is to understand the main variables that lead legislators to invest time and resources in microblogging. This quantitative study examined all of the 457 official congressional accounts registered on Twitter. These accounts were monitored weekly between February 2012 and February 2013. After empirically exploring the data, this work reflects on the results thanks in part to an examination of the literature on the intersection of the Internet and politics. The results indicate correlations between the use of Twitter and attributes like age and occupation of leadership positions.
Sbs facebook data privacy dilemma case studysmumbahelp
Dear students get fully solved assignments
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A short presentation about how knowledge work becomes visible, and what we might do about it. Delivered on October 21, 2015 as part of CityLab's Talkfest at Melbourne Knowledge Week.
#backtothefutureday
This paper investigates the factors that influence how members of the Brazilian House of Representatives adopt Twitter as part of their political communication strategy. Our intention is to understand the main variables that lead legislators to invest time and resources in microblogging. This quantitative study examined all of the 457 official congressional accounts registered on Twitter. These accounts were monitored weekly between February 2012 and February 2013. After empirically exploring the data, this work reflects on the results thanks in part to an examination of the literature on the intersection of the Internet and politics. The results indicate correlations between the use of Twitter and attributes like age and occupation of leadership positions.
Sbs facebook data privacy dilemma case studysmumbahelp
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
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A short presentation about how knowledge work becomes visible, and what we might do about it. Delivered on October 21, 2015 as part of CityLab's Talkfest at Melbourne Knowledge Week.
#backtothefutureday
User behavior model & recommendation on basis of social networks Shah Alam Sabuj
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A "mini user case study" was conducted in April 2020 to explore the question, "What’s needed to be attracted to a virtual world and to stay there afterwards?" The results are relevant to virtual presence platform providers moving products from beta through production to broad commercialization, and to their prospective platform users.
Metrics for Understanding Personal and Institutional Use of the Social Weblisbk
Slides for a talk on "Evidence, Impact, Value: Metrics for Understanding Personal and Institutional Use of the Social Web" given by Brian Kelly, UKOLN at the Digital Impacts: How to Measure and Understand the Usage and Impact of Digital Content held at the University of Oxford on 20 May 2011.
See http://www.ukoln.ac.uk/web-focus/events/workshops/digital-impacts-2011/
Learn about the benefits of having a Social Intranet from Socialtext, Forrester Research and the American Hospital Association.
To see a recording of this presentation please visit http://www.socialtext.com/products/webinar_socialintranet.php
Personal metadata and the opportunities and challenges of working with social networking sites, presentation by N. Osborne, SUNCAT Assistant Project Officer, given at CIGS Web2.0 metadata and issues seminar, Fri 30 Jan, 2009.
Cataloguing Your Friends and Neighbours: Personal Metadata and the Opportunit...Nicola Osborne
Presentation given by Nicola Osborne at the CIGS (Cataloguing and Indexing Group Scotland) Web 2.0 Seminar 2009, held at the National Library of Scotland on Friday 30th January 2009
D1The decline of union membership in the United States raises qu.docxrandyburney60861
D1
The decline of union membership in the United States raises questions about whether unions will continue to exist in their present configurations. What do you think are the major problems with unions that are costing them membership? Do you think that unions will survive, or do you think they will have to change? What do you imagine unions will look like in the future? Why?
Present your views in approximately 250 words in your initial discussion post.
D2
Globalization impacts all business, foreign and domestic. How does globalization impact a union in the United States? Is the impact positive or negative? What aspects of globalization do you think will have the greatest impact on unions? Why?
Present your views in approximately 250 words in your initial discussion post.
Information Systems for Business and Beyond (2019)
Information Systems for
Business and Beyond (2019)
Information systems, their use in business, and the
larger impact they are having on our world.
DAVID BOURGEOIS
JOSEPH MORTATI, SHOUHONG WANG,
AND JAMES SMITH
Information Systems for Business and Beyond (2019) by David Bourgeois is licensed
under a Creative Commons Attribution-NonCommercial 4.0 International License,
except where otherwise noted.
This book was initially developed in 2014 by Dr. David Bourgeois as part of
the Open Textbook Challenge funded by the Saylor Foundation. This 2019
edition is an update to that textbook.
This book was produced with Pressbooks (https://pressbooks.com) and
rendered with Prince.
https://creativecommons.org/licenses/by-nc/4.0/
https://www.saylor.org/2011/10/open-textbook-challenge-making-textbooks-available/
https://saylor.org/
Information Systems for
Business and Beyond
Updated edition: August 1, 2019
DAVID T. BOURGEOIS, PH.D.
JAMES L. SMITH, PH.D.
SHOUHONG WANG, PH.D.
JOSEPH MORTATI, MBA
Title Page | v
Copyright
Information Systems for Business and Beyond (2019) by David Bourgeois is licensed
under a Creative Commons Attribution-NonCommercial 4.0 International License,
except where otherwise noted.
vi | Copyright
https://opentextbook.site/informationsystems2019
https://creativecommons.org/licenses/by-nc/4.0/
http://creativecommons.org/licenses/by/3.0/legalcode
Book Contributors
Information Systems for Business and Beyond was originally
developed in 2014 by David T. Bourgeois Ph.D.
Updates for the 2019 edition were graciously contributed by:
• James L. Smith Ph.D. (all chapters)
• Shouhong Wong, Ph.D. (chapters 4 and 8)
• Joseph Mortati, MBA (chapter 10)
Book Contributors | vii
Changes from Previous
Edition
Information Systems for Business and Beyond was written by Dr.
David Bourgeois and originally published in 2014 as part of the
Open Textbook Challenge at the Saylor Foundation. Since then, it
has been accessed thousands of time and used in many courses
worldwide. This 2019 update to the textbook brings it up to date
and adds many n.
Information Systems for Business and Beyond (2019) .docxannettsparrow
Information Systems for Business and Beyond (2019)
Information Systems for
Business and Beyond (2019)
Information systems, their use in business, and the
larger impact they are having on our world.
DAVID BOURGEOIS
JOSEPH MORTATI, SHOUHONG WANG,
AND JAMES SMITH
Information Systems for Business and Beyond (2019) by David Bourgeois is licensed
under a Creative Commons Attribution-NonCommercial 4.0 International License,
except where otherwise noted.
This book was initially developed in 2014 by Dr. David Bourgeois as part of
the Open Textbook Challenge funded by the Saylor Foundation. This 2019
edition is an update to that textbook.
This book was produced with Pressbooks (https://pressbooks.com) and
rendered with Prince.
https://creativecommons.org/licenses/by-nc/4.0/
https://www.saylor.org/2011/10/open-textbook-challenge-making-textbooks-available/
https://saylor.org/
Information Systems for
Business and Beyond
Updated edition: August 1, 2019
DAVID T. BOURGEOIS, PH.D.
JAMES L. SMITH, PH.D.
SHOUHONG WANG, PH.D.
JOSEPH MORTATI, MBA
Title Page | v
Copyright
Information Systems for Business and Beyond (2019) by David Bourgeois is licensed
under a Creative Commons Attribution-NonCommercial 4.0 International License,
except where otherwise noted.
vi | Copyright
https://opentextbook.site/informationsystems2019
https://creativecommons.org/licenses/by-nc/4.0/
http://creativecommons.org/licenses/by/3.0/legalcode
Book Contributors
Information Systems for Business and Beyond was originally
developed in 2014 by David T. Bourgeois Ph.D.
Updates for the 2019 edition were graciously contributed by:
• James L. Smith Ph.D. (all chapters)
• Shouhong Wong, Ph.D. (chapters 4 and 8)
• Joseph Mortati, MBA (chapter 10)
Book Contributors | vii
Changes from Previous
Edition
Information Systems for Business and Beyond was written by Dr.
David Bourgeois and originally published in 2014 as part of the
Open Textbook Challenge at the Saylor Foundation. Since then, it
has been accessed thousands of time and used in many courses
worldwide. This 2019 update to the textbook brings it up to date
and adds many new topics. True to its open textbook roots, many
of the updates have come from the community of instructors and
practitioners who are passionate about information systems. See
the page Book Contributors to see the primary contributors to this
edition. A majority of the changes listed below were made by Dr.
James Smith, who did a revision to this text in 2018.
Here is a summary of the changes made:
Overall
• New and updated images, especially those related to statistics,
in order to bring them up to date.
• References brought up to date.
• Added labs for every chapter.
• Added an index.
• Editing for consistency.
Chapter 1: What is an information system?
• Added video: Blum’s fibre optic TED Talk
viii | Changes from Previous Edition
Chapter 2: Har.
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An Empirical Analysis on Social Capital and Enterprise 2.0 Participation in a Research Institute
1. An Empirical Analysis on Social Capital and Enterprise 2.0 Participation in a Research Institute Ferron Michela, Frassoni Marco, Massa Paolo , Napolitano Maurizio, Setti Davide SoNet project - Fondazione Bruno Kessler ( FBK ) - Trento, Italy http://sonet.fbk.eu Sunbelt INSNA conference - Riva del Garda, Italy – July 2nd, 2010
2. Research question Any relation between (1) usage of internal web Enterprise2.0 platform and (2) individual social capital ?
3. Outline 1) Definitions and research setting: Enterprise2.0 platform (Taolin) and enterprise (FBK) 2) Social capital assessment methodology 3) Regression analysis results
4. Enterprise2.0 Web2.0 and Social Network Sites inside Organizations = Enterprise2.0 Companies started deploying Enterprise2.0 platforms. Are these successful in making employees collaborate, share knowledge, have fun? Lots of work on Web2.0 and SNSs but few empirical studies about Enterprise2.0 platforms
5. The Enterprise2.0 platform: taolin.fbk.eu Deployed at http://desktop.fbk.eu since June 2008. Social bar (left): profile view Widgets (center): news aggregator, a map of buildings and office locations, an internal chat, a bullettin board, lists of colleagues and new people joining FBK, etc... Open source, download at http://taolin.fbk.eu
8. lots of research units, on different research fields --> need for knowledge sharing, collaboration and cross-fertilization In 2009: 200 Champions (employees enabled) out of 676 The Enterprise: FBK
9. Picture under Creative Commons. By technicolorcavalry http://www.flickr.com/photos/technicolorcavalry/255236491/sizes/l/
10. Social Capital Social capital [7] refers to the set of resources embedded in a social network. Individual Social Capital ~ opportunities a specific individual may have simply by being part of a web of social ties. Bonding social capital generally refers to strong ties (relationships with family members, close friends, partners) Bridging social capital is built on a large number of weak ties (ability of going over a person's close group to reach other groups members ability)
11. Research question Any relation between (1) usage of internal web Enterprise2.0 platform and (2) individual social capital ? Steinfield et al. [3] studied the relationships between social capital of users of an internal SNS within IBM.
21. Factor analysis on social capital statement agreements Five factors of social capital emerged: item in factor if correlation coefficient > 0.45 (1) Bonding social capital Bridging social capital: (2) access to new people, (3) citizenship, (4) desire of networking, (5) knowledge of colleagues
22. Statements about social capital and explorative factor analysis. Bonding social capital Access to new people Citizen- ship Desire of net-working Know- ledge of collea- gues If I need an emergency loan of 300 Euros there is someone at FBK I could ask to loan it to me 0.55 0.02 0.06 0 -0.01 When I feel lonely, there are several people at FBK I can talk to 0.59 0.41 -0.01 0.17 0.08 If I need to borrow money for the coffee machine, I know someone at FBK who would loan me a few Euros 0.62 0.01 0.11 -0.02 0.05 I know my work unit well on a personal level 0.46 0.08 0.04 0.03 0.19 When I have a problem at work, there are several people at FBK I know I can call on for help 0.69 0.25 0.2 0.05 -0.01 I always have new people to talk to at FBK 0.17 0.76 0.18 0.02 0.06 At FBK, I meet new people all the time 0.17 0.78 0.27 0.12 0.1 I am willing to spend time outside of my normal work responsibilities to contribute to FBK 0.07 0.22 0.8 0.1 0.01 I feel part of the FBK family * 0.23 0.22 0.59 0.25 0.09 I am willing to contribute some of my personal time to mentor new FBK employees 0.18 0.08 0.46 0.35 0.01 I am interested to know the personal interests of my colleagues * 0.07 0.01 0.16 0.65 0.06 If available, I would use an internal web tool where FBK colleagues can describe themselves and interact * -0.1 0.1 0.13 0.8 -0.02 I know what people do outside of my work unit * 0.18 0.14 0.05 0.05 0.97 If I need it, I can ask for expertise from someone outside of my FBK unit 0.43 0.27 0.24 -0.06 0.18
23. Platform Usage Factors Statements about platform usage (champions only) grouped into 3 dimensions: 1) Intensity of site use 2) Use site to connect with new people 3) Use site to connect with existing contacts
24. Measures of site usage by desktop.fbk.eu champions. Intensity of site use (Cronbach's Alpha = 0.851) Mean Standard Deviation I am proud to tell people I use desktop.fbk.eu 2.83 1.24 desktop.fbk.eu has become part of my workday routine 2.15 0.9 I feel out of touch when I haven’t logged into desktop.fbk.eu in a while 1.68 0.82 I would be sorry if desktop.fbk.eu were shut down 3.48 1.16 I feel part of the desktop.fbk.eu community 2.35 1.17 Use site to connect with new people (Cronbach's Alpha = 0.753) Mean Standard Deviation I use desktop.fbk.eu to get to know people I would otherwise not meet at FBK 2.21 1.14 I use desktop.fbk.eu to find people who know something about a particular topic 2.03 1.07 I use desktop.fbk.eu to find people with similar interests to me 1.97 0.97 Use site to connect with existing contacts (Cronbach's Alpha = 0.688) Mean Standard Deviation Using desktop.fbk.eu I found out about interests of people I already knew * 2.19 1.14 I use desktop.fbk.eu to communicate with colleagues in my work unit 1.5 0.8
25. Regression analysis Correlations between Independent variable: 5 social capital factors Dependent variables: * (champions) self-reported platform usage (from survey) * (champions) real platform usage (from logs) * demographic data (age, ...)
26. Analysis and Results “ being a champion” positively correlated with 4 social capital dimensions. desire of networking and access to new people (p<.001) bonding social capital and citizenship (p<.05) This analysis was not present in (Steinfield et al.) because the survey was sent only to users who were using the SNS system deployed in IBM) [* p < .05, ** p < .01, *** p < .001, **** p < .0001]
27. Analysis and Results For all 3 measures, some correlations with social capital dimensions. This confirms (Steinfeild et al.) Intensity of site use correlates positively with all social capital measures, and in particular with desire of networking Use of site for new and existing contacts also have similar patterns of positive correlation with social capital dimensions. [* p < .05, ** p < .01, *** p < .001, **** p < .0001]
28. Analysis and Results Not significantly correlated with social capital but for amount of logins. Surprisingly, amount of logins is negatively correlated with knowledge of colleagues . Might indicate desktop.fbk.eu is successful in letting employees get a picture of how many people are there in FBK (a first step?) [* p < .05, ** p < .01, *** p < .001, **** p < .0001]
29. Analysis and Results Age , years at FBK and having a long term contract correlate negatively with desire of networking. Having replied to the survey in English correlates positively with desire of networking Being part of the administrative staff correlates positively with citizenship . Being female correlates positively with knowledge of colleagues (slightly confirms (Steinfeld et al.) [* p < .05, ** p < .01, *** p < .001, **** p < .0001]
32. heavy users exhibiting a smaller knowledge of colleagues Possible to make your intranet as fun as Facebook? Few empirical studies up to now. Taolin.fbk.eu is open source, deploy and test it in your organization! Well, … more work is needed! ;)
33. Thanks! Any questions? An Empirical Analysis on Social Capital and Enterprise 2.0 Participation in a Research Institute Ferron Michela, Frassoni Marco, Massa Paolo , Napolitano Maurizio, Setti Davide SoNet project - Fondazione Bruno Kessler (FBK) - Trento, Italy http://sonet.fbk.eu
34.
35. [2] Mc Afee, A. P. “Enterprise 2.0: The Dawn of Emergent Collaboration”. MIT Sloan Management Review, 2006.
36. [3] Steinfield, C., Di Micco, J. M., Ellison, N. B., and Lampe, C. “Bowling online: social networking and social capital within the organization”. In Proceedings of the Fourth international Conference on Communities and Technologies (University Park, PA, USA, June 25 - 27, 2009). C&T '09. ACM, New York, NY, 245-254.
37. [4] Ferron, M., Massa, P. and Odella, F. “Analyzing collaborative networks emerging in Enterprise 2.0: the Taolin Platform”. 5th UK Social Networks Conference, Greenwich, London. - July 2009
38. [5] Di Micco, J. M., Geyer, W., Millen, D. R., Dugan, C., and Brownholtz, B. “People Sensemaking and Relationship Building on an Enterprise Social Network Site”. In Proceedings of the 42nd Hawaii international Conference on System Sciences (January 05 - 08, 2009). HICSS. IEEE Computer Society, Washington, DC, 1-10.
39. [6] Brzozowski, M. J. Water Cooler: exploring an organization through enterprise social media. In Proceedings of the ACM 2009 international Conference on Supporting Group Work (Sanibel Island, Florida, USA, 10 - 13, 2009). GROUP '09. ACM, New York, NY, 219-228, 2009.
40. [7] Coleman, J. S. The American Journal of Sociology 1988, 94, S95-S120.
44. Any of these conditions can be waived if you get permission from the copyright holder. Your fair use and other rights are in no way affected by the above. More info at http://creativecommons.org/licenses/by-sa/2.5/
Editor's Notes
desktop.fbk.eu interface is basically divided in two main regions: a “social bar” on the left, containing users' profile and a timeline, and a central region composed with a dashboard, customizable by adding micro-applications called widgets. Example of widgets are working tools such as an event scheduler or a note taker, several news aggregator, a map of buildings and office locations, an internal chat, a bullettin board, lists of colleagues and new people joining FBK, etc...