Amanda Rogers is seeking a position as a medical administrative assistant. She has a diploma in medical administrative assisting from Ultimate Medical Academy and training in areas such as medical terminology, billing, coding, records management, and office procedures. Her previous work experience includes roles in customer service and sales at various retail and food service businesses. She is proficient in Microsoft Office, data entry, typing, and point-of-sale systems. Rogers aims to utilize her organizational and customer service skills to ensure fluid operations at a healthcare facility.

1. AMANDA ROGERS
132 Wood Road, Griffin, GA 30223
H: 678-668-3904 ~ C: 678-688-8605 ~ mannierogers2011@yahoo.com
Fresh, energetic and determined professional, is ready to bring new ideas and a professional persona to a progressive
healthcare facility that demands and recognizesconsistently superior results.
 Trained in self-empowerment, organization and professionalism.
 Seamlessly translate organizational goals and daily dutiesto all employees, helping ensure fluid operations.
 Type 47 wpm with proven data entry,point-of-sale system, 10-key and Microsoft Office Suite skills.
MEDICAL ADMINISTRATIVE ASSISTANT TRAINING / KEY SKILLS
Ultimate Medical Academy
Medical Administrative Assistant Diploma 2015
- Earned High Academic Honors Recognition / Dean’s List
− Assist in the maintenance of medical charts and electronic medical record (EMR) system to prepare
prescription refill requests on behalf of the physician.
− Prepare/submit electronic and paperclaims to variousinsurance companies.
− Schedule appointments,obtain insurance authorizationsfor procedures and collect medical histories.
− Collaborate across billing/collections departments to ensure billing-related issues are resolved, while
readying patients forexamination and treatment.
Introduction to Medical Assisting Medical Terminology HIPAA Compliance
Medical Record Management Medical Law & Ethics Medical Billing
Pathophysiology forMedical Office Anatomy/Physiology Pharmacology
Electronic Health Records Interpersonal Communication Health Care Coding
Patient Processing & Accessing Medical Office Procedures Office Accounting
Principals of Management Insurance Verification Medical Transcription
EMPLOYMENT HISTORY
Advance Auto Parts Griffin, GA
Delivery Driver 07/2014 – Present
O’Reilly Auto Parts Griffin, GA
Delivery Driver 2014 – 2014
 Lead efforts to establish successful customer relations by accurately delivering parts within established
time frames.
 Perform a plethora of administrative functions,including answering phones,completing data entry and
utilizing company’s point-of-sale system to conduct transactions.
 Ensure fluid business operationsby communicating effectively with peersand senior management.
Pizza Hut Locust Grove, GA
Customer Service Representative 2012 – 2013
 Provided consistently outstanding customer service,promptly attending to needs and effectively handling all
issues to ensure optimal satisfaction.
 Ensured adherence to all standards forcustomer service, product quality,safety monitoring and food handling,
while promoting fluid business processes.
 Trained new employees in multiple positions, while providing superior customer service to increase customer
loyalty and ensure repeat businessrevenue for continued company profits.
Dollar General Hampton, GA
SalesAssociate 2012 – 2012
 Worked cooperatively with personnel and managers to ensure optimal customer service standardswere
maintained and increase opportunities for repeat/referral business.
 Exceeded company expectations for sales totals, while maintaining department organization and ensuring
a welcoming environment for all customers.
 Stocked merchandise on sales floor,maintain inventory and expand knowledge of pricing and all sales
and promotions in adaptation to a dynamic salesenvironment.