"Scaling your business: Insights from inside" Alexander will share his view on scaling the company, so that operations stay manageable during rapid growth of sales. Critical thresholds of 20, 50, and 100 people are conceptually similar in nature, but require different focus of management. Alexander will review four areas that need attention during these critical periods, and will specifically cover the underlying emotional challenges. The proposed approach works for owners and top management of small companies, but also for line managers of departments and divisions of same size.

1. Scaling Your Business
Insights from Inside
Alexander Sambuk
ITEM 2018
Kiev, 24-March-2018
ASambuk@gmail.com | Skype: ASambuk
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2. Alexander Sambuk
IT and Technology – from developer to C-level
Small start-ups to $500M enterprises
Service delivery and product management |
business development | internal operations |
change management
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3. Who Are You?
(Co) Founder
Business owner
Have an outcome-based responsibility
Hold an entrepreneurial position
Not a control freak!
*(unless you enjoy working 24x7x366)
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4. Why Do Startups Fail?
23% Not the right team
14% Ignored customers
13% Lost focus
13% Disharmony among team / investors
Source: www.CBInsights.com
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5. Ever Feeling Like This Guy?
— Maybe always?
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6. Where Is the First Threshold?
You can control everything You start directing and delegating
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7. Scaling Essentials
Your mindset //challenging for many
Roles, processes, structure //boring for many
Culture and people //exciting yet painful for many
Delegate and re-focus // unreal for many
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8. Your Mindset
Attitude and responsibility
Time protection
Desk and Inbox
Boss vs Leader
You are allowed to feel frustrated. Make sure you don’t discharge responsibility.
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9. 3 “C’s” Classification
Captain: ‘This is how we do it’
Collaborator: ‘Let’s discuss how we do it’
Coach: ‘Tell me how you do it’
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10. Urgency – Importance Matrix
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Urgency
Importance
Lower Higher
LowerHigher
Dump It!
DIY, Later DIY, Now
Delegate, Now

11. Roles, Processes, Structure
Founder Roles and Boundaries
Departments vs Teams
Processes, Tools, and Metrics
Standards and Guidelines
No one will do things exactly as you would. This is normal, let it flow.
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12. Culture and People
Vision and Mission
Values and Mantra
Hire or Nurture
Collaboration and Innovation
Even IT people are social. They want to share values and spend time together.
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13. Delegate and Re-focus
Set goals
Watch and communicate
Transfer authority
Focus on your new role
You may inquire how things are going. But avoid management by intervention.
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14. Wrapping Up
 Your mindset //challenging for many
 Roles, processes, structure //boring for many
 Culture and people //exciting yet painful for many
 Delegate and re-focus //unreal for many
Hard and exciting
Better together
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15. Thank You
Scaling Your Business: Insights from Inside
Alexander Sambuk
ASambuk@gmail.com | Skype: ASambuk
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