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Managers and Agile:
Do’s and Dont's
Pierluigi Pugliese
http://www.agilereloaded.it
@agilereloaded
2
Managers and Agile…
3
“Problem”: 	

Command and Control
Drilling down…
• Pressure “from above”	

• Lack of SystemicView	

• Fears
4
• Personal attitude	

• Wrong role models	

• Country+company
culture
Pressure “from above”
5Agile Team Other Teams
IT Manager
Manager
VP Division
Manager
Manager
CEO
Shareholders
Customer
Manager
Customer
StaffCustomer
Support
Organisational Agility
Stress Line
Mount
Corporate Dates!
Plans!
Revenue forecasts!
Dates!
Deliverables!
Emergent processes
Agile Values
Pressure “from above”: ideas
• Right sponsors	

• Recognise old roles	

• Establish the need for the new	

• Protect parts of the new organisation	

• Training & coaching
6
Lack of SystemicView
7
Related ideas…
• Peter Senge: 

Systems Thinking	

• Eliyahu Goldratt: 

Optimise Revenues

and Costs together
8
Lack of SystemicView: ideas
• Remove silos	

• Promote Communities of Practice	

• Internal Open Spaces	

• Global metrics
9
Fears
• Career	

• Job safety	

• Recognition	

• Financial	

• Social pressure	

• [+Stress]	

• [+Mobbing]	

!
1. Company intern	

2. Company-private
10
Fears: ideas
• Coaching, coaching, coaching (business)	

• Sensemaking	

• Less important: logical reasoning	

• Least important: training
11
Personal attitude
12
There is no management “school”!
13
Who is your role model?
14
Personal attitude: ideas
• Access to/hire role models	

• Business coaching (1-1)	

• Management team building/coaching	

• Leadership training/development
programs
15
Country culture
16
0
20
40
60
80
U
nited
States
U
nited
Kingdom
G
erm
any
Finland
Italy
C
hina
Example: Gert Hofstede - Power distance index
Country culture: ideas
• Use agile values, compromise on form!	

• Drive the culture change, not follow it!
17
Company culture
18
Company culture: ideas
• Process work / Agile coaching	

• Team building	

• Team coaching (incl. management)	

• Post-heroic leadership styles	

• Management development/training/
coaching
19
Heroic Leadership
Leader 

as Hero
Not a hero, but a servant
Leader as 

Servant

R. Greenleaf, 1972
Host Leadership
McKergow, Bailey - “Host - Six new Roles of Engagement”, 2014
!
!
!
!
• Pressure “from above”	

• Lack of SystemicView	

• Fears	

• Personal attitude	

• Wrong role models	

• Country+company culture
23
Questions?
Now or per email pierluigi [dot] pugliese: [at] agilereloaded [dot] it
Pierluigi Pugliese
http://www.agilereloaded.it
@agilereloaded

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