SlideShare a Scribd company logo
Transforming global
companies into AI
driven platforms
Walter Kok
Managing Director
WKServe
https://www.linkedin.com/in/walter-kok-9a3775
introduction
some buzzwords executives no longer can ignore
new leadership principles are needed…
…and complexity has to go
green yellow purple black
red grey blue orange
purpleorangegrey black
orangeblueredyellow
orange blue grey red
black purple yellow green
orangegreyred blue
blackpurpleyellowgreen
let’s do a simple experiment !
keep it simple : let the customer lead your change
create new business processes, powered by AI…
…and focus on the business impact
by supporting your teams with the right solutions
== Applied
Intelligence
how to start the change journey ?
Operating Principles that apply:
 Business impact first then scale
 If you think you can do better, please do
 No slides, no meetings to discuss. Meet to
demonstrate deliverables (good or bad)
 Join if you want to contribute
 Try hard, fail fast
 Every initiative creates data & new insights
 Manage Stakeholders pro-actively
example, Anti Money Laundering using Machine Learning
example, learning, engagement and team dynamics
my lessons learned
 Transforming an organisation is changing how people work today, build trust
 Establish customer journey thinking, leadership and the right behaviours at the top
 Think big, start small. Focus on measurable impact
 Empower diverse teams to work on real business challenges
 Meet-up instead of meetings. Minimal viable products instead of slides
 Validated learning is essential. Involve the customer, adapt & be agile
 Use partners where you can, do not reinvent the wheel
 You can only apply Artificial Intelligence if you have data. ‘Data-nize’ everything
 Changing a global bank is the same as changing a global telecom operator
Thank You !
https://www.linkedin.com/in/walter-kok-9a3775/
email : walter.kok@wkserve.com

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Transforming Global Organisations into AI Driven Technology Platforms - Walter Kok - H2O AI World London 2018

  • 1. Transforming global companies into AI driven platforms Walter Kok Managing Director WKServe https://www.linkedin.com/in/walter-kok-9a3775
  • 3. some buzzwords executives no longer can ignore
  • 6. green yellow purple black red grey blue orange purpleorangegrey black orangeblueredyellow orange blue grey red black purple yellow green orangegreyred blue blackpurpleyellowgreen let’s do a simple experiment !
  • 7. keep it simple : let the customer lead your change
  • 8. create new business processes, powered by AI…
  • 9. …and focus on the business impact
  • 10. by supporting your teams with the right solutions == Applied Intelligence
  • 11. how to start the change journey ? Operating Principles that apply:  Business impact first then scale  If you think you can do better, please do  No slides, no meetings to discuss. Meet to demonstrate deliverables (good or bad)  Join if you want to contribute  Try hard, fail fast  Every initiative creates data & new insights  Manage Stakeholders pro-actively
  • 12. example, Anti Money Laundering using Machine Learning
  • 13. example, learning, engagement and team dynamics
  • 14. my lessons learned  Transforming an organisation is changing how people work today, build trust  Establish customer journey thinking, leadership and the right behaviours at the top  Think big, start small. Focus on measurable impact  Empower diverse teams to work on real business challenges  Meet-up instead of meetings. Minimal viable products instead of slides  Validated learning is essential. Involve the customer, adapt & be agile  Use partners where you can, do not reinvent the wheel  You can only apply Artificial Intelligence if you have data. ‘Data-nize’ everything  Changing a global bank is the same as changing a global telecom operator