Albert Langeder is a highly motivated and experienced trades professional with over 15 years of experience in the construction industry. He has held roles in trades sales, building supplies, carpentry, and general trades work. He has a strong work ethic and commitment to quality, with a focus on customer service, communication skills, and teamwork. His resume details his career history, skills, qualifications, and achievements, including regular customer and manager feedback praising his work. He is looking for a new opportunity to further develop his skills and experience.

1. Albert Langeder
51 Beetham parade
Rosanna Victoria 3084
Mobile: 0417 150952
Email: wineluvva@optusnet.com.au
Personal statement
I am a highly motivated individual who has worked in the Trades Industry for over 15years. I am a hard worker
who is able to complete all jobs given to me. I pride myself on my work ethic and my commitment to quality
work. I am looking for an opportunity that provides me with a challenge where I can build my skills and
experience whilst at the same time sharing my knowledge & expertise with others.
Key Skills
• Customer service • Strong communication skills
• RF scanning • Ability to work unsupervised
• Forklift licence • Team player
• Computer literate • Building/handyman skills
• Proficient in the German language • Time management
• Strong Trades product knowledge • Decision making
Personal Attributes
Effective Communication Skills – Articulate communicator with an appreciation for different communication
styles required when working with customers, team member and management.
Flexible –Understanding of the need for flexibility in order to support last minute demands and changes.
Comfortable with changing environments and situations, ensuring the ability to remain flexible and adaptable
at all times.
Teamwork - Demonstrated willingness and ability to provide positive & constructive feedback and
encouragement of others to improve performance through genuine empathy and trust.
Reliability –Strong morals and ethics ensuring honesty, reliability and ability to responsibly undertake tasks.
Achievements & Contributions
• August 2015 awarded - Master of the Month
• Receives regular feedback from Customers on excellent service
• Recognised by store manager for taking the initiative to be creative building a model house to promote My
House rules
• 2013 - Disciplined award “with all the jobs given to him or those he takes upon himself, he will always give
everything to the task at hand and will get it done right the first time every time”
• 2013 & 2014 - Visionary award “Alberts work ethic and creativity are exemplary. His ability to bring his own
ideas and the ideas of others to fruition is amazing”
• 2013 & 2014 – Humble award “Introduced improvements to the trade yard. Always giving 110%, nothing is
ever too hard. Everything is all in a days work”
Resume of Albert Langeder

2. Career History
Trades Sales Specialist/Building Supplies Specialist – Masters, South Morang
April 2014–current
Responsibilities
• Responsible for managing building supplies including doors and windows
• Provide Trades people with assistance
• Update Trade notice boards with the upcoming month’s offers and share with teams and aisle owners
• Ensure all orders and requests for quotes have been responded to and actioned
• Prepare any orders that will be collected by customers the following day
• Manage and approve Consultant and specialists commissions, verify for accuracy and submit in a timely
manner
• Identify potential trade card members and sign up
• Doors and widows specialist
• Provide information on power tools
• At all time adhere to OHS practices and procedures
Customer Service Associate – Masters, South Morang
Nov 2012–April 2014
Responsibilities
• Handle routine and specialist customer queries and complaints
• Understand products and their suitable application
• Identify opportunities to increase sales
• Quality check items in the department
• Attend scheduled training as required (internal & external)
• Manage housekeeping standards in department
• Conduct Point of sale transactions accurately and according to procedures
• Integral in developing and sharing product knowledge to other team members through both formal and
informal means
• Ensure all work was completed accurately and within agreed timeframes
• Identify continuous improvement ideas
• Notify Store Manager/Loss Prevention if you suspect/observe and unlawful behaviour
• Ensure company policies and procedures are strictly adhered to regarding stock control, stock security,
refunds and company monies
• At all time adhere to OHS practices and procedures
Trades assistant – Master Plan Builders, Melbourne
Sept 2007– Sept 2012
Responsibilities
• Site preparation
• Building retaining walls
• Landscaping, bricklaying and plastering
• Prep work for Tradesmen
• General carpentry
• Reporting to site supervisor and discuss projects and progress
Resume of Albert Langeder

3. • At all time adhere to OHS practices and procedures
General Trades Person – Arbeco Building Services, Melbourne
2004 – 2007
Responsibilities
• Respond to insurance claims requiring domestic repairs
• Make assessment of damage and determine action
• General household repairs including: fencing, concreting, window replacement, door replacement, tiling
• Removal of damaged items
• Purchasing and installing new items
• Liaise with claimant in regards to timelines
• Report back to Arbeco on progress and status.
• Making good on all claims
• Work in a timely manner to reach KPI’s
• At all time adhere to OHS practices and procedures
Sub Contractor/Trades person – Metricon Homes, Melbourne
2003 – 2004
Responsibilities:
• Assessing and repairing identified faults in recently completed houses
• Purchase relevant materials and complete tasks to sign off assessments
• Communicating with manager in relation to up coming and completed jobs
• Meet with Metricon to discuss jobs, timeframes and progress on existing jobs
• Liaising with clients to arrange suitable time
• Refer issues up the line
• At all time adhere to OHS practices and procedures
Trades Assistant – Supreme Renovations, Melbourne
2001 – 2002
Responsibilities:
• Taking deliveries
• Stripping out of properties
• Assisting various trades people
• Loading/unloading
• Maintaining a clean worksite
• At all time adhere to OHS practices and procedures
Previous to moving into the building industry I worked as a chef and was self employed in the hospitality
industry
Training completed
2013 Picking Forklift Truck Licence 2011 DIY plastering (Holmesglen)
2013 Forklift licence 2011 DIY painting (Holmesglen)
Resume of Albert Langeder

4. 2012 Working with Children certificate 2008 Licence for LB/LS (NMIT)
2011 Prevention of falls from HEIGHTS
training
2008 Carpentry & Joinery, 2 years of apprenticeship
1998 Computer Technology Level 3 ((NMIT)
References
References can be supplied on request
Resume of Albert Langeder