This document provides a summary of experience for an individual seeking a new position leveraging management skills. It outlines over a decade of experience at The Cheesecake Factory, starting as a staff member and progressing to senior manager roles. Responsibilities in senior management roles included developing staff, approving finances, writing forecasts and action plans, and investigating complaints. References are provided from Area Directors of Operations and a General Manager at The Cheesecake Factory.

1. Objective
Seeking to serve the community while leveraging management skills in a new field
Experience
SR MANAGER II, THE CHEESECAKE FACTORY INC, TUKWILA WA — 2014-PRESENT
Continually developed Managers, and Staff Members. Approved invoices, reviewed time
records, and interpreted P&L. Responsible for writing sales forecasts, labor templates, and
action plans. Responsible for holding management team accountable to above referenced
labor templates and action plans.
SR MANAGER, THE CHEESECAKE FACTORY INC, ARUNDEL MILLS MD— 2011-2014
Responsible for investigations into staff member and guest complaints. Organized state-
ments pertaining to these investigations, and worked with Human Resources department to
efficiently and effectively solve these situations.
SR MANAGER, THE CHEESECAKE FACTORY INC, ANNAPOLIS MD— 2009-2011
Developed Staff Members into Managers. Developed Managers into Sr Managers. Leader on
the team selected to open a new location positioned inside of a casino.
MANAGER, THE CHEESECAKE FACTORY INC, ANNAPOLIS MD — 2008-2009
Hired and trained staff for groundbreaking new “small footprint” restaurant. Successfully exe-
cuted plan for restaurant to greatly surpass financial expectations within first 12 months. Re-
sponsible for making balanced decisions involving guests, staff and finances in a restaurant
that generated ten million dollars a year. Cultivated culture of excellence with a focus on tak-
ing care of people including both guests and staff.
STAFF MEMBER, THE CHEESECAKE FACTORY INC, BELLEVUE WA — 2006-2008
Learned to multi-task effectively in high pressure situations. Coached and developed dozens
of Staff Members and Managers In Training. Leader during multiple New Restaurant Open-
ings. Managed teams of staff members to accomplish goals during the shift.
References
Anthony Rahwan, Area Director of Operations, The Cheesecake Factory INC
Tricia Tworek, Area Director of Operations, The Cheesecake Factory INC
Shannon Mallone, General Manager, The Cheesecake Factory INC
Alexander J. Ryan
425.749.8580 ajryan115@yahoo.com 2239 Sahalee Drive East - Sammamish, WA 98074