Catherine Doty has over 20 years of experience in the healthcare industry. She has held roles as an Appeals Coordinator at Group Health Cooperative where she managed health plan appeals cases and collaborated with physicians. Prior to that, she worked in customer service roles at Virginia Mason-Group Health Alliance, Group Health Cooperative, and Aetna where she assisted with benefit quotes, claims processing, and customer service.
Creating a standard of care for patient and family engagementChristine Winters
Nationally-recognized governance expert Beth Daley Ullem addresses the state of patient engagement in heathcare and provides a vision for establishing a minimum standard of care for patient engagement programs.
Creating a standard of care for patient and family engagementChristine Winters
Nationally-recognized governance expert Beth Daley Ullem addresses the state of patient engagement in heathcare and provides a vision for establishing a minimum standard of care for patient engagement programs.
LTC Lunch and Learn: Information as a therapy, 1 May 2015 with Mark Duman, MRPharmS Director, Monmouth Partners
Information as a Therapy
Friday 1 May 2015
Hosted by Beverley Matthews, Long Term Conditions Programme Lead, NHS Improving Quality and Mark Duman MRPharmS Director, Monmouth Partners. Learning outcomes will include:
Understanding what is meant by information for patients
Personalising the experience of information provision
Integrating information provision into healthcare delivery
The need for culture change to make "information therapy" a reality.
Read the 2016 Community Health Needs Assessment (CHNA) about East Tennessee Children's Hospital's plans to serve the community. Learn more at https://www.etch.com/chna
Dr. Sean Rogers
Medical Director
Bend Memorial Clinic
Case Study "Using Health IT for PCMH, Accountable Care and Population Health"
Learning obectives:
∙ Discuss how Bend Memorial transitioned to the patient-centered medical home delivery model
∙ Understand the key healthcare IT solutions toward population health management
∙ Identify key technologies and registries for patient outreach and patient engagement
∙ Discuss the quality and outcomes achieved for Bend Memorial (reduced admissions, reduced ED visits, and enhanced chronic care management)
Jean Nelson
Covington, WA 98042
360-886-1594
JeanNelson1005@hotmail.com
Well-rounded, seasoned technical professional with over a decade of experience in Information Technologies with emphasis in writing, and copy editing technical communications, layout and design using current software technology. Results-driven, proactive approach to learning new technologies in order to deliver exemplary results. Extensive experience in leading and building cohesive and collaborative teams.
LTC Lunch and Learn: Information as a therapy, 1 May 2015 with Mark Duman, MRPharmS Director, Monmouth Partners
Information as a Therapy
Friday 1 May 2015
Hosted by Beverley Matthews, Long Term Conditions Programme Lead, NHS Improving Quality and Mark Duman MRPharmS Director, Monmouth Partners. Learning outcomes will include:
Understanding what is meant by information for patients
Personalising the experience of information provision
Integrating information provision into healthcare delivery
The need for culture change to make "information therapy" a reality.
Read the 2016 Community Health Needs Assessment (CHNA) about East Tennessee Children's Hospital's plans to serve the community. Learn more at https://www.etch.com/chna
Dr. Sean Rogers
Medical Director
Bend Memorial Clinic
Case Study "Using Health IT for PCMH, Accountable Care and Population Health"
Learning obectives:
∙ Discuss how Bend Memorial transitioned to the patient-centered medical home delivery model
∙ Understand the key healthcare IT solutions toward population health management
∙ Identify key technologies and registries for patient outreach and patient engagement
∙ Discuss the quality and outcomes achieved for Bend Memorial (reduced admissions, reduced ED visits, and enhanced chronic care management)
Jean Nelson
Covington, WA 98042
360-886-1594
JeanNelson1005@hotmail.com
Well-rounded, seasoned technical professional with over a decade of experience in Information Technologies with emphasis in writing, and copy editing technical communications, layout and design using current software technology. Results-driven, proactive approach to learning new technologies in order to deliver exemplary results. Extensive experience in leading and building cohesive and collaborative teams.
Resume - Taranjeet Singh - 3.5 years - Java/J2EE/GWTtaranjs
This is OLD PROFILE.
For latest one, visit : http://www.linkedin.com/in/taranjs
and connect with me using my email : taranjs at gmail dot com
B.Tech. (Electronics and Communication) from Guru Gobind Singh Indraprastha University.
● Proficiency in grasping new technical concepts quickly and utilizing the same in a productive manner.
● A proactive learner with a flair for adopting emerging trends & addressing industry requirements to achieve
organizational objectives & profitability norms.
● An exceptional performer with distinction of being commended for exemplary performance in academics as well as
extra-curricular activities.
● Total experience: 3 year and 5 months
1. Catherine
Doty
1010 S 62nd ST
Tacoma WA 98408
206 755 1344
mosayik@gmail.com
EXPERIENCE
Group Health Cooperative, Tukwila, WA
Appeals Coordinator
1997 – May 2014
● Responsible for the management of health plan appeals
and grievances cases for all lines of business.
● Investigated cases using claims system, electronic
medical records, chart notes, coverage contracts, and
external resources.
● Collaborated with review physicians and staff from all
levels and areas of the organization.
● Facilitated Appeal Committee hearings, responded to OIC
complaints, and maintained highest level of compliance
standards at all times.
● Comfortable working with diverse populations and
patients.
● Able to communicate complex or sensitive information in
an empathetic and easy to understand manner.
Virginia Mason-Group Health Alliance, Seattle, WA
Customer Service Representative
1996 - 1997
● Benefit quotes, referral authorizations, claim resolution,
and investigation of complaints.
● Knowledge requirements included; medical terminology,
CPT/ICD coding, health plan policy interpretation.
● Featured in health plan newsletter for customer service
excellence.
Group Health Cooperative, Seattle, WA
Coordination of Benefits Specialist
1995 - 1996
● Ensured appropriate payer responsibilities.
● Production and analysis of reports.
● Appointed lead of unit; Responsible for staff production
and work assignments.
Aetna, Seattle, WA
Customer Service Representative
Claims Processing
1988 -1993
● Medical terminology, medical and dental coding, benefit
interpretation, claims processing, and customer service.
REFERENCES