1. Aislynn E. Charles
76 Garden Avenue
Franklin Park, N.J 08823
732-208-9711 (cell)
OBJECTIVE: Seeking a Health Information Technician/Medical Billing & Coding/Collections
position within a hospital, medical office or facility utilizing learned proficiency from HIT Program.
EDUCATION:
A.A.S Health Information Technology/Medical Billing/Records June 2015
RHIT Registered Health Information Technologist Certification In progress
SUMMARY OF QUALIFICATIONS
• Ability to organize and manage health information data as per office guidelines.
• Ensure the quality of medical records by verifying their completeness, accuracy, security
and proper entry into both paper and electronic computer system.
• Use computer applications to assemble and analyze patient data.
• Prep and scan medical records for review and analysis.
• Retrieve paper records as needed for assessment and review. Ability to research
documents and find information.
• Ensure confidentiality and security of patient records as per HIPPA.
• Provide customer service in reception for insurance, assessing co-pay or other patient
needs to assist physician
• Able to communicate verbally and writing in fluent English. Excellent communication skills
and telephone skills.
• Knowledge of coding diagnoses in patient records for reimbursement and/or research.
• Ability to adapt quickly and think conceptually
• Solid problem solving skills to resolve complex customer inquiries.
• Customer Service Receptionist performing reception and front desk activities.
• Strong analytical skills and the ability to communicate with all levels of an organization.
• Knowledge of Microsoft Office, Excel, and Word;
EDUCATION:
DeVry University, New Brunswick, NJ 2013 to 2015
Major: Health Information Technology (Medical Billing & Coding)
Montclair University, Montclair, NJ 2010 to 2012
Major: Music Performance, Violin
TECHNICAL SKILLS
MS Word, PowerPoint, Excel
Fax and copier machines

2. Aislynn E. Charles
PROFESSIONAL EXPERIENCE
FANTASTIC SAM’s, Route 27, Franklin Park, NJ 08823
Customer Service/Receptionist, 10/2011 to 2014
• Coordinate all customer service/receptionist duties for entire salon
• Coordinate customer payments and billing.
• Schedule customer bookings and guide them to available servicers.
• Greet the customers courteously and cater for their special requests, needs and complaints.
• Customer Payment Processing via an electronic system
• Customer Check-In/Check-Out via electronic system/computer
• Manage Customer Appointment Calendar electronically
• Customer Service Representative with Telephone Etiquette
• Sort and assess correspondence for review
• Oversee maintenance of the reception and waiting area
EXTRA-CIRRICULAR ACTIVITIES
Creator of Kids for Alzheimer’s and Elders (K.A.R.E) non-profit organization - A musical
performance group, comprised of Franklin High School orchestra members, created to
provide musical enhancement with violin, viola, cello and bass entertainment for the
enjoyment of the elders at various senior citizen residence homes in NJ. Performed in
Franklin and Somerset counties from 2006 to 2010.
Performed in various musical orchestra competitions throughout middle and high school.
• Great Adventure Six Flags, Jackson, NJ - Musical Competition. First place, Silver.
• Performed in Hershey Park, First place.
• Performed at Disney World, Orlando, Fl.
References:
Furnished upon request.
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