This document summarizes Nguyen Ha Giang's application for an MCVP oGIP position with AIESEC. It discusses their motivation and commitment to AIESEC's goals and values. It also outlines Nguyen's experiences, skills, leadership approach, and vision for improving the sustainability and relevance of AIESEC programs in Vietnam. Specifically, Nguyen believes their ability and commitment can help AIESEC better address youth development needs in Vietnam and clarify how its programs contribute to solving problems.
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Many enterprises are struggling to innovate whilst smaller startups are disrupting the market. Existing organisational business models work well in a known and predictable environment. However, these approaches fail when applied to an uncertain and changing environment.
In this session I will discuss the different approaches and how an organisation can balance a portfolio that both can exploit existing opportunities while enable the exploration of new opportunities.
I will draw on my experience working with some innovation teams in an enterprise and how we are re-focusing agile back to its roots and thinking like a startup to evolve the way we work.
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The reluctance gap creates a barrier between every layer of functional leadership and collectively accounts for a substantial amount of 'missing' leadership capability. Addressing the gap allows leaders to be fully present and engaged and they can, in turn, build engaged teams
Agile innovation and Thinking Like a StartupChris Chan
Many enterprises are struggling to innovate whilst smaller startups are disrupting the market. Existing organisational business models work well in a known and predictable environment. However, these approaches fail when applied to an uncertain and changing environment.
In this session I will discuss the different approaches and how an organisation can balance a portfolio that both can exploit existing opportunities while enable the exploration of new opportunities.
I will draw on my experience working with some innovation teams in an enterprise and how we are re-focusing agile back to its roots and thinking like a startup to evolve the way we work.
Participants will also gain an understanding how Design Thinking/Human Centred Design, Lean Startup, Agile and Business Model Innovation can blended together to transform the way you work to enable innovation within larger enterprises.
Research among 80 CEOs, hundreds of managers and thousands of workers shows how YOU can be a more inspiring leader. They key? Don't try to be inspiring - try to leave them feeling inspired.
The reluctance gap creates a barrier between every layer of functional leadership and collectively accounts for a substantial amount of 'missing' leadership capability. Addressing the gap allows leaders to be fully present and engaged and they can, in turn, build engaged teams
Leading in VUCA: Principals for Emerging Leaders Eva McLellan
Many new graduates will be walking into industries and organizations that are in the throes of VUCA (volatility, uncertainty, complexity and ambiguity). The leading expertise and perspective from tmany graduate programs will be a brilliant foundation. At the same time VUCA requires new attitudes and new skills, many of which are non-traditional and some of which are downright counter-intuitive. In this presentation I share a set of principles for thriving in the new VUCA-based healthcare environment that she has observed among the strongest and most inspiring leaders.
Creating a feedback culture in the workplace is key to driving employee retention, engagement, and ultimately, the success of your business. Still, most organizations struggle to provide their people with the timely, ongoing insights they need to stay on track. In this session you'll learn about:
• The nature of these challenges and why they exist
• The simple, social behaviors that help overcome them
• Specific strategies you can use today to help get your people on track
Presentation also includes a bonus discussion around gamification!
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Reflections developed from reading Lenny Ravich's "A Funny Thing Happened on the Way to Enlightenment". Notes for both individuals as well as HR teams.
Beyond usability: Designing with persuasive patternsAnders Toxboe
Cards.ui-patterns.com
Traditionally, UI design has its focus on improving usability for the user. Persuasive design has its focus on improving motivation.
Learn how to apply psychology to design engaging digital experiences that make people take action. For this, we will examine how we are as humans, how we think and what behavioral patterns drive our journey through an interface. You will learn what motivate users when they make decisions and how they make decisions.
The appropriate approach to engaging your users, depend on where they are in a product's lifecycle.
We will examine a selection of important stages of the user-relationship:
- How to build trust
- How to get user to understand what difference your product makes.
- How to get users started
- How to get users discovering the complete offer
- How to make them stick around and come back
- And how to make them love your product and talk about it
Learn more at UI-Patterns.com
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Coaching-led development for leaders and teams searching for exceptional levels of performance. We help you engage with the people and situations around you in more dynamic, effective and impactful ways.
As the war for top talent is at an all-time high, our need for capable teammates to lighten our load has hit the "yesterday is too late" warning level, and our own desire to get much more out of our career trajectories is somewhere between red and white-hot, a simple question is rarely answered correctly: what are we to do to find the right people and to stand out ourselves?
While the traditional resume has been enhanced by better design techniques (infographics! Presi! personal websites!) and smartly maintained social presences, these mediums can (still) be too easily manipulated in the applicant's favor—just like that supposedly objective reference call that gets made in the final stages of most hiring decisions.
The answer to finding the right talent and / or positioning ourselves better therefore can't be digital, analog, or even external. Rather, it comes down to one simple thing truth: professional excellence. Either you have it, or you need to work hard to achieve it.
This presentation contains practical, next-level tips to help you become the best version of your professional self (for job seekers) and help you better vett talent (for job hirers). Come away armed with the tactics you need to grow and nurture your skills, deliver world class work product, earn trust and respect, successfully collaborate, and generally take your game up a notch so you advance your career.
Unlocking the Hidden Talents of All Your Employees by Paul Allen at Engage 2016Engage
Through decades of research pioneered by Dr. Don Clifton, the father of strengths psychology, Gallup has discovered keys to boosting employee engagement and creating high performing teams. You will learn from Paul Allen, founder of Ancestry.com, that hidden within each employee is a unique combination of strengths. As you learn to identify and unlock these strengths – instead of concentrating on fixing weaknesses – you can dramatically improve manager-employee relationships and build highly engaged and productive teams.
Strengths-based Leadership Development
The Extraordinary Leader
Competency Model
360 Assessment
How Extraordinary Leaders increase employee engagement, customer satisfaction and bottom-line profitability.
Leaders at all levels.
There is a science when it comes to learning. Dr. Britt Andreatta shares the latest research from top scientists at Harvard, Stanford, University of Wisconsin, and New York University––on how the central nervous system and peripheral nervous system work together to create and retain new knowledge and skills.
More on the neuroscience of learning design: http://www.lynda.com/Higher-Education-tutorials/Neuroscience-Learning/188434-2.html
Developing Agent Empathy Through Emotional IntelligenceAggregage
Empathy is the ability to sense another person’s emotions and understand how they feel and why. Practicing empathy is not only foundational to good customer service––it improves customer satisfaction.
But how do contact center leaders assess, manage, and coach agents to show empathy? Can empathy be taught?
Yes! Emotional Intelligence provides a framework for understanding and managing human emotions. Learn how to name emotions instantly with a practical emotional model. Take away valuable exercises and job aids to coach agents and improve empathy skills in your contact center.
This webinar will cover:
• Why it’s important for contact centers to understand and practice customer empathy
• How to use Emotional Intelligence to recognize and respond to customer emotions
• How to coach agents to improve their Emotional Intelligence and empathy skills
Leading in VUCA: Principals for Emerging Leaders Eva McLellan
Many new graduates will be walking into industries and organizations that are in the throes of VUCA (volatility, uncertainty, complexity and ambiguity). The leading expertise and perspective from tmany graduate programs will be a brilliant foundation. At the same time VUCA requires new attitudes and new skills, many of which are non-traditional and some of which are downright counter-intuitive. In this presentation I share a set of principles for thriving in the new VUCA-based healthcare environment that she has observed among the strongest and most inspiring leaders.
Creating a feedback culture in the workplace is key to driving employee retention, engagement, and ultimately, the success of your business. Still, most organizations struggle to provide their people with the timely, ongoing insights they need to stay on track. In this session you'll learn about:
• The nature of these challenges and why they exist
• The simple, social behaviors that help overcome them
• Specific strategies you can use today to help get your people on track
Presentation also includes a bonus discussion around gamification!
5 steps to build an enlightened HR team in SingaporeSam Neo
Reflections developed from reading Lenny Ravich's "A Funny Thing Happened on the Way to Enlightenment". Notes for both individuals as well as HR teams.
Beyond usability: Designing with persuasive patternsAnders Toxboe
Cards.ui-patterns.com
Traditionally, UI design has its focus on improving usability for the user. Persuasive design has its focus on improving motivation.
Learn how to apply psychology to design engaging digital experiences that make people take action. For this, we will examine how we are as humans, how we think and what behavioral patterns drive our journey through an interface. You will learn what motivate users when they make decisions and how they make decisions.
The appropriate approach to engaging your users, depend on where they are in a product's lifecycle.
We will examine a selection of important stages of the user-relationship:
- How to build trust
- How to get user to understand what difference your product makes.
- How to get users started
- How to get users discovering the complete offer
- How to make them stick around and come back
- And how to make them love your product and talk about it
Learn more at UI-Patterns.com
Build winning teams - Matt Lock AssociatesMatt Lock
Coaching-led development for leaders and teams searching for exceptional levels of performance. We help you engage with the people and situations around you in more dynamic, effective and impactful ways.
As the war for top talent is at an all-time high, our need for capable teammates to lighten our load has hit the "yesterday is too late" warning level, and our own desire to get much more out of our career trajectories is somewhere between red and white-hot, a simple question is rarely answered correctly: what are we to do to find the right people and to stand out ourselves?
While the traditional resume has been enhanced by better design techniques (infographics! Presi! personal websites!) and smartly maintained social presences, these mediums can (still) be too easily manipulated in the applicant's favor—just like that supposedly objective reference call that gets made in the final stages of most hiring decisions.
The answer to finding the right talent and / or positioning ourselves better therefore can't be digital, analog, or even external. Rather, it comes down to one simple thing truth: professional excellence. Either you have it, or you need to work hard to achieve it.
This presentation contains practical, next-level tips to help you become the best version of your professional self (for job seekers) and help you better vett talent (for job hirers). Come away armed with the tactics you need to grow and nurture your skills, deliver world class work product, earn trust and respect, successfully collaborate, and generally take your game up a notch so you advance your career.
Unlocking the Hidden Talents of All Your Employees by Paul Allen at Engage 2016Engage
Through decades of research pioneered by Dr. Don Clifton, the father of strengths psychology, Gallup has discovered keys to boosting employee engagement and creating high performing teams. You will learn from Paul Allen, founder of Ancestry.com, that hidden within each employee is a unique combination of strengths. As you learn to identify and unlock these strengths – instead of concentrating on fixing weaknesses – you can dramatically improve manager-employee relationships and build highly engaged and productive teams.
Strengths-based Leadership Development
The Extraordinary Leader
Competency Model
360 Assessment
How Extraordinary Leaders increase employee engagement, customer satisfaction and bottom-line profitability.
Leaders at all levels.
There is a science when it comes to learning. Dr. Britt Andreatta shares the latest research from top scientists at Harvard, Stanford, University of Wisconsin, and New York University––on how the central nervous system and peripheral nervous system work together to create and retain new knowledge and skills.
More on the neuroscience of learning design: http://www.lynda.com/Higher-Education-tutorials/Neuroscience-Learning/188434-2.html
Developing Agent Empathy Through Emotional IntelligenceAggregage
Empathy is the ability to sense another person’s emotions and understand how they feel and why. Practicing empathy is not only foundational to good customer service––it improves customer satisfaction.
But how do contact center leaders assess, manage, and coach agents to show empathy? Can empathy be taught?
Yes! Emotional Intelligence provides a framework for understanding and managing human emotions. Learn how to name emotions instantly with a practical emotional model. Take away valuable exercises and job aids to coach agents and improve empathy skills in your contact center.
This webinar will cover:
• Why it’s important for contact centers to understand and practice customer empathy
• How to use Emotional Intelligence to recognize and respond to customer emotions
• How to coach agents to improve their Emotional Intelligence and empathy skills
1,304,019 views Jun 4, 2012, 901 amThe Top 9 Things Tha.docxjeremylockett77
1,304,019 views | Jun 4, 2012, 9:01 am
The Top 9 Things That Ultimately Motivate Employees to
Achieve
More From Forbes
Glenn Llopis Contributor
Leadership Strategy
I help organization build high-performance leaders, teams and cultures focused on inclusion and the power of
individuality. Leadership in the Age of Personalization.
12/10/19, 9:31 PM
Page 1 of 8
When you wake up in the morning, what is the passion that fuels you to start your day?
Are you living this in your work? If others asked you what drives you to achieve, would the
answer be obvious? The triggers that motivate people to achieve are unique for everyone.
Many would say its money; more people are starting to claim that they are driven to make
a difference. Regardless of what motivates you and drives you to reach peak performance
– it must be managed and balanced. Too much motivation in one area will weaken other
parts of your game.
Motivation has been studied for decades and leaders in the workplace have used
assessments like DISC and Myers-Briggs to determine their employee’s personality types
to better anticipate behaviors and tendencies. Additionally, motivational books are used
as tools to get employees to increase their performance and / or get them back on track.
While assessments, books and other tools can help project and inspire short and long
12/10/19, 9:31 PM
Page 2 of 8
performance, the factors that motivate employees to achieve evolve as they mature and
begin to truly understand what matters most to them. Therefore, as leaders we must hold
ourselves accountable to build meaningful and purposeful relationships that matter with
our employees. This allows us to better understand those we are serving, just as much as
ourselves.
As a leader, don’t just read the assessment scores, get to know those whom you are leading
and be specific about how you help each of them achieve their goals, desires and
aspirations. The objective should be to help one another and to accomplish this each of
you must identify those things that motivate you both to work together.
To help you get the most from your employee relationships, here are the nine (9) things
that ultimately motivate employees to achieve. As you read this, think of how you associate
with each of them. Share your story and perspectives – and comment about it. This is a
hot topic and the more we can discuss it, we can help one another become better leaders.
1. Trustworthy Leadership
Leaders that have your back and that are looking out for your best interests – will win the
trust of their employees who in turn will be more motivated to achieve. I once had a
department manager that always looked out for me. He was upfront in communicating his
performance expectations and his feedback was direct. He never treated me like a
subordinate and looked for ways to include me in senior management meetings. This
opened my eyes to what lied ahead in my career and thus motivated me to re ...
Madinah institute Webinar 'The Wisdom Chronicles - Competing to Win' A book...Dr. Ted Marra
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Organizations are changing
Now, as the digital disruption is approaching the plateau of productivity, the next disruption is emerging, namely how we organize us.
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5: Listen, then decide
6: Sense-making
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8: Follower-ship beats leadership
9: Not more, but better
Strategic talent planning guidelines.
How to align your talent strategies and talent timeline towards AIESEC organization operation.
Models adapted from Strategic planning for Dummies
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
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The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
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Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
1. MCVP oGIP APPLICATION
NGUYEN HA GIANG
Inspired by MindValley’s idea, I believed the three
most important questions in life are: Experience,
Growth and Contribution. One year in AIESEC
has provided me a sense of fulfillment, mixed
with wisdom, realizations and hopes in all these
three areas. That’s why I decided to continue
living my AIESEC journey.
Recently, I’ve been reading a book called
“Secrets of a Millionaire Mind”. As stated by the
author T. Harv Eker, people in general fall into
three levels of so-called wanting. Some stays at
the first one, saying “I want to”; some proceeds
to the next level, which is “I choose to”. For
AIESEC, I believe my status would be “I commit
to”, meaning I’m giving it 100% of everything
I’ve got to achieve what the organization expects
from me and more.
The essence of our products and values have
never been of doubts to me, however the delivery
way leaves me in questions sometimes. Are our
products nice to have or really necessary to
have? Up to now, I believe my ability,
experiences, and commitment make me an ideal
profile to lead our generation in finding answers
to that question.
FOREWORDS
2. MOTIVATION TO APPLY
QUESTION #1
Most of you got to know me through my
candidacy for MCVPTM 1516. At that
ti me, I centered my motivation and
expectations for an MC experience
around personal development needs,
which are:
Self-improvement
Intensive team experience
Mastery in TM field
Clarity of future
Today, those needs remain, but bridged with my strong desire to make
positive changes to our entity.
Many are shocked by my decision to apply for MCVP oGIP. True, that I
have little experience either in exchange operation or oGIP particularly.
However, with natural fast-learning ability, the KSA gaps wouldn’t be
major challenges. Instead, seeing the blur line between the relevance
and irrelevance of our product towards Vietnam society becomes a push
for me to play big and start taking responsibity in reshaping our value
proposition.
“We can only develop ourselves when we develop the organization.”
CAMILA SERPASOARES, PAICANDIDATE 1516.
INDING
CERTAINTY
INTHE
UNCERTAINTIES
MY AIESEC JOURNEY IN A NUTSHELL
QUESTION #2
STARTEDASGCDP EP IN INDONESIA
W ORKED FOR TM TEAM
ELECTED ASLCVPTM, TERM 1415
Jun, 2013
Oct, 2013
Dec, 2013
KNOWLEDGEANDSKILLS
TM strategic roles & operations
Recruitment management
Succession planning
Conference management
Facilitation and public speaking
Information management
HR business intelligence
WORKINGSTYLE
Detailed oriented
Organized
Strategic and
critical thinking
Solution-oriented
ATTITUDE
Take responsibility for my life,
stop the blame and complain
game
Appreciate effort of others
Open-minded, value different
perspectives, accept that I’m
living in diversity
3. INDING
CERTAINTY
INTHE
UNCERTAINTIES WHAT ARE MY VALUES?
QUESTION #3
It confuses me someti mes to
distinguish between strengths
and values. Currently in this
document, I define strength
as a particular way of
behaving, thinking, or feeling,
which bring a sense of
authenticity ("this is the real
me"), and a feeling of
excitement while displaying
them. On the other hand, I
would demonstrate values as
my “chosen life direction”.
HOWICHOOSETOLIVEMYLFE
STRIVING FOREXCELLENCE
PURPOSEFUL IN EVERY DECISION
LVING WITH COMPASSION,
MINDFULNESS AND APPRECIATION
MAINTAINING LIFE BALANCE
PERSONAL DEVELOPMENT INALIGNMENT
WITH CONTRIBUTION TO THE SOCIETY
STRENGTHS AND WEAKNESSES
QUESTION #4
BELIEVING IN MY AND OTHERS’ POTENTIALS
When it comes to values, every one of us was born with a unique
purpose in life, I suppose. The work of defining your values must answer
to these questions: “What’s your mission? How do you help?”. For my
case, I’d love to use my natural gifts at understanding people to spread
good parenting practices around the world.
Fast-learner, great willingness to learn.
Self-motivated. Extremely patient.
Independent. Positive thinking.
Good with defining step-by-step solutions
to a problem. Big-picture thinking.
Good with arranging information, making
things systematic.
Innovative. Naturally artistic. Easily
attracted by ideas.
Can be very detailed when working
Private living. Quite reserved. Takes time
to allow others to step into my world.
Perfectionist. It’s basically a strength, but
sometimes it slows me down in decision
making.
STRENGTHESWEAKNESSES
4. INDING
CERTAINTY
INTHE
UNCERTAINTIES CONTRIBUTION TO TEAMS
QUESTION #5
I played different roles based on the team dynamics as well as how my
experiences fit the team purpose.
The visionary characteristic sets me
to be ambitious, hard-working, and
productive in realizing team visions;
which remains the same in every
team experience I had. I am most
often recognized as a headlight and
a wheel of the team “car”.
THE CONTRIBUTOR THE PLANNER -THE DOER THE GUIDER
Completed assigned
national projects.
Shared with LCVPTM
colleagues GCPs on
HRBI.
Foresaw and voiced up
possible synergies. Took
full responsibilities of TM
functional operations that
involve EB Team. Lead
good discussions.
Role-modeling.
Capitalized on
members’ strengths.
Clear communication
of expected results.
Constant tracking and
support.
TM Commision EB 1415 TM Team
BUILDING CONNECTION WITH TEAMMATES
QUESTION #6
Si mply saying, I can easily get on well with most people, possibly
from my harmonious character and from my perception growth during
engagement with Active Citizen, BC. Enjoying the diversity of the team
dynamics, I can be a joyous, helpful and active individual in team
building. However, to be deeply connected with someone is a
different story, as I need to feel a common sense of values. It takes
years of history together someti mes, or it may only takes a few
significant days.
MYWAY
I listen to them and stay sympathetic.
I encourage and give advice.
I learn from them.
We push through challenges together.
POSSIBLECHALLENGES
The list hardly ends if we
lists out all factors that
threat team connection.
However, to me the
common ground would be
the most important. The
team built with common
vision, purposes and values
would surpass any
connection storm.
5. INDING
CERTAINTY
INTHE
UNCERTAINTIES ME AND LEADERSHIP
QUESTION #7
I actually don’t hold tight to any fixed philosophy of leadership. Each
thought gives ways to some aspects of the popular concept. As
throughout my life, I have witnessed or been directly lead by numerous
profound leaders. The experiences prove me that each has their own
strengths and styles, meanwhile they share some common
demonstrations, which are:
DEDICATION WISDOMCLEAR DIRECTION TEAM
MANAGEMENT
APPRECIATION
MCP ROLES AND MY SUPPORT
QUESTION #8
STRATEGIES AND DIRECTION
LEGALITY
TEAM MANAGEMENT
REPRESENTATIVE OF THE ORGANIZATION
1516 would be a pretty challenging
term as we’re running our final sprint to
achieve AIESEC 2015 goals. It would
require the astounding mutual effort of
every single Mc member to keep the
changes going. So as to say, the way I
could support MCP would be:
FULFILLING MY ROLES
AND RESPONSIBILITIES
BEA GOODTEAM PLAYER.
STAY SUPPORTIVE TO THE
TEAMS
CAPITALIZE ONM Y
STRENGTHTO WORK
INDEPENDENTLU
Lead by example . Strong
sense of why . I constantly ask
“Why are you doing this?”
“What does it means to you?”
For me, we should be crystal
clear of why we do what we
do, not just about our visions,
but also about defining
strategies, collaboration and
everyday decision making.
Productivity is my focus.
It’s very important that we
actually get results.
Behaviors with my
followers: coach, train,
track, sometimes
involved myself directly in
the working process to
move them towards
results.
I get connected to people
by involved personally with
them. I enjoy being a
friend, a sister. I don’t
want to lead by the
position but more about
letting the leadership sink
in through guidance and
direction giving.
“Leaders create leaders.”
6. INDING
CERTAINTY
INTHE
UNCERTAINTIES SUSTAINABILITY OF AIESEC IN VIETNAM
QUESTION #9
Do things in
present without
affecting future
generation. Be
able to think and
act on long-
term outcomes.
WHATISSUSTAINABILITY
WHATSHOULGDBEDON
Improve Financial management
Ensure Legality status
Product development
AIESEC VIETNAM STRENGTHS AND WEAKNESSES
QUESTION #10
STRENGTHS WEAKNESSES
CAPITALIZE OUR STRENGTHS
Strong growth in recent years.
Preparation for cluster jump is
being well implemented: New
OD model, Refreshed
Education Cycle, new
planning framework, MC-LC
connection
Branding with external
(students and business)
Strong workforce. Our
members are proactive and
entrepreneurial.
Relevance of our
products toward
Vietnamese society
Satisfaction of our
members. Team
experience is not well-
ensured across
regions. Low retention
rate.
Legality and financial
problem. Stop us from
sustainable growth
Ensure change management process to boost operation
Enhance collaboration between LC-LC. Generally people have a
good mindset of collaborating. They need to be provided with
more knowledge.
Every AIESECer must be a youth ambassador to raise awareness
of Vietnamese about the need for leadership development.
That’s the way we persuade our customers to believe in our
products.
7. INDING
CERTAINTY
INTHE
UNCERTAINTIES RELEVANCE OF OGIP
TOWARDS VIETNAM SOCIETY
QUESTION #11
COMPANY AIESECSTUDENT
Practical skills
Cultural understanding
Foreign market
understanding
Vietnam
labour market
understanding
Fulfillment of our vision
Development of our
members (professional
working ethics, job
marketing understanding)
The question of oGIP relevance towards Vietnam society at the end
boils down to what problems in Vietnam that our product actually
contributes to solving. Apparently youth development, the area oGIP is
directly related to, is one of the biggest problems our country is
struggling with. How, to build a strong workforce of young people, who
are able to build on our Asian rooted culture, at the same ti me equipped
with global mindset and solution-oriented thinking to bring the country
forward?
“Entrepreneurs are those who
solve problems at a profit.”
Ideally, I think entrepreneurial and
responsible leadership should be the
most valuable i mpact of GIP,
alongside with good perspectives on
life and maturity in personality.
However, a question burns in my mind. Will GIP returnees be able to
make i mpacts afterwards, in 1 year, 5 years, 10 years? Is the leadership
blueprint we leave on them strong enough to get them to start things, do
things, change things? That’s what we need to answer to ensure oGIP
being not only relevant but more and more relevant towards Vietnam
society.
8. INDING
CERTAINTY
INTHE
UNCERTAINTIES AN INSPIRING STORY OF AN OGIP EP
QUESTION #12
Quite funny to say, but this girl is the only oGIP
EP I’ve known personally so far. Mi Na’s story
may not be the common inspiration about new
perspectives, personal development or touching
relationship with local people. But in a unique
way, how she decided through challenges along
the journey did move me personally.
Two things about Mi Na impress me the most.
First she was rejected by the custom-house
during her transit in Hong Kong as for the fact
that she didn’t buy round-ticket back to
Vietnam. The girl rushed to buy tickets from
borrowed money in the limited time she had
and made it to India. Second, from the very
first weeks of the internship, Mi Na quitted her
job and looked for other opportunities herself.
The case was reported that she was under-
supported by the host LC and was not satisfied
with the job itself. Now she found a new job
already, but shared that she doesn’t want to
relate to AIESEC in any way. In fact, what she’s
doing is against the visa and immigrant law of
India.
Mi Na’s story leaves me in mixed
thinkings. It always amazes me to
hear about the experiences,
obstacles and unexpected things
that happen to shape a stronger
and tougher us during exchange.
However, the fact that we didn’t
deliver our promise and provide
quality services to our EP is worth
examining and working on.
SYNERGY BETWEEN OGIP AND BACK-OFFICE
QUESTION #13
OGIP
MAR TM
BD F
Most significant synergies area in
1415. Results include: product
development (define & package
sub-products), inbound marketing.
Continue: market
segmentation, product
development
Start: market research for
university relation and
business engagement
As most LC has split oGIP
function out of OGX, a
clear oGIP structure plus
oGIP Talent profile needs
to be worked on.
Improve: Standardize EP LEAD.
A lot happened in TM commission
over the past 12 months. TM
projects that benefits oGIP include:
M EC, LEAD, team minimums.
Looking at the program 18-month
planning, most synergy between
oGIP-BD will happen in 1516, which
are university relations and business
engagement.
Keep: fee collection process in
alignment with new customer
flow.
9. INDING
CERTAINTY
INTHE
UNCERTAINTIES EVALUATE OGIP1415 NATIONAL STRATEGIES
QUESTION #14
STRATEGIES GOOD IMPROVEMENT POINT
PRODUCT
DEVELOPMENT
Define sub-product with
promotion package (ava,
cover, posters)
Insightful internal and
external analysis
Create co-deliver
framework
Create buyer persona
Product packaging
INBOUND
MARKETING
New national website
National content map
Continue to build on the
new infrastructure (learn
from GCP of AIESEC
Canada)
National key message
Blog content on website
MATCHING
IMPROVEMENT
TN promotion booklet for
EPs, national EP CV
poster, TN research for
available EPs, EP check-
form and OPS template.
EP selection process
(interview coordination)
Entity to Entity Partnership
follow-up
OGIP NATIONAL SWOT
QUESTION #15
OGIP
S W
O T
National website
Content marketing
Market research
(understand our customer)
Talent capacity
Commission knowledge
management
EP Selection process
Matching
Service quality
Partnership follow-up
GIP revolution
Regional collaboration
GYS capitalization
New Customer Flow
Exchange competitors
EP Quality
Host LC service and TN quality
10. INDING
CERTAINTY
INTHE
UNCERTAINTIES
LEADERSHIP DEVELOPMENT FOR OGIP EP
QUESTION #17
EPLEAD OGIP TTT
BUSINESS
ENGAGEMENT
CO-DELIVERY
REINTEGRATION
What is challenging in oGIP is how
to facilitate inner-outer journey for
EP while the experience is mostly
spent with externals (companies).
At the same ti me, most EPs are
graduates or employed, they are
more demanding and judging of
our LEAD delivery. In term 1516, I
propose that alongside with
standardizing EP LEAD delivery, we
implement Train the Trainers for
oGIP members to ensure
facilitation capacity. Engaging
learning partners is a possible
option to increase credibility of
trainings delivered.
NEEDANALYSIS
AMBITIONS AND STRATEGIES FOR OGIP 1516
QUESTION #16
JUL-DEC 2015 JAN-JUN 201660 RE, NPS 70 70 RE, NPS 70
1 mature sub-product (>40 Re)
1 standard sub-product (>30 Re)
1 pilot sub-product (>10 Re)
2 mature sub-product (>40 Re)
1 standard sub-product (>30 Re)
1 pilot sub-product (>10 Re)
PRODUCT
DEVELOPMENT
INBOUND
MARKETING
PARTNERSHIPQUALITY
IMPROVEMENT
INSIDETHE
COMMISSION
oGIP MEC resource hub and delivery tracking
oGIP Team Minimums delivery
Commission knowledge management.