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Andy Hanselman

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From Disinterested To Delighted Customers - Introducing The 10 'D's Of Different Customers!
byAndy Hanselman
 
Customer Service, Customer Experience And Customer Expectations - 45 Stats And 5 Ideas For You!
byAndy Hanselman
 
What customers really think - 30 stats on customer expectations and attitudes to customer service
byAndy Hanselman
 
Thinking In 3D - Improving Your Marketing Effectiveness
byAndy Hanselman
 
How To Create Devoted Customers
byAndy Hanselman
 
Winning With Leadership
byAndy Hanselman
 
Compete Or Get Beat!
byAndy Hanselman