The document discusses various perspectives on management and leadership. It summarizes Henri Fayol's five classic managerial roles as planning, organizing, commanding, controlling, and coordinating. Robert Katz analyzed skills as technical, human, and conceptual. Mintzberg found managers fulfill a variety of roles including interpersonal, decisional, and informational roles. Management by Objectives proposes setting organizational, departmental, and individual objectives to guide performance evaluation.

1. Role of Management Internal Environment

2. Brainstorm – what are the differences between a leader and a manager? Leader Manager V

3. Du Brin (1995) States that Jack Welch, the oft-quoted CEO of General Electric Co, once said ‘leaders inspire people with clear visions of how things can be done better. Some managers, on the other hand, muddle things with pointless complexity and detail....................they inspire no one’

4. Henri Fayol One of the first writers on roles of management. His work forms the Classical School of Management. He summarised 5 key roles of managers. Planning Organising Commanding Controlling Co-ordinating

5. Identify tasks a Head Teacher would perform using Fayol’s functions?

6. Robert Katz Analysed the skills necessary to be a manager. Technical Human Conceptual Having the right tools for the job. For instance the ability to manage a budget, presentation skills Interpersonal skills. For instance, motivating staff, building a rapport Ability to see the bigger picture.

7. The Virgin Story Richard Branson’s staff are some of the lowest paid in the industry however his staff are very motivated. Why? Staff feel valued and that their opinions matter. What management skills is he exemplifying?

9. Interpersonal Roles Decisional Roles Informational Roles Figurehead Leader Liaison Monitor Disseminator Spokesperson Entrepreneur Disturbance Handling Resource Allocator Negotiator Identify tasks a Head Teacher would perform using Mintzberg’s Functions. Which best describes the role – Fayol or Mintzberg?

11. Peter Drucker Proposed Management by Objectives (MBO). Contradicts Mintzberg’s claim that strategy emerges and isn’t planned Set Organisational Objectives/Mission Statement Set Departmental Objectives Set Objectives for Individual Employees – agreement between manager and employee – not imposed

14. Constraints Choices Rosemary Stewart In 1983 described a manager’s role as being made up of: Constraints , Choices and Demands Demands