Henry Mintzbergs' 10 managerial roles and their applicability in the library environment.

1. LIS624 CLASS
PRESENTATIONS
UNIVERSITY OF
BOTSWANA
BY: LIAH MACHARA

2. HENRY
MINTZBERG'S 10
MANAGERIAL
ROLES IN
LIBRARIES AND
INFORMATION
CENTER.

3. WHO IS HENRY MINTZBERG?
• BORN SEPTEMBER 2, 1939 IN
CANADA
• AN INTERNATIONALLY
RENOWNED ACADEMIC AND
AUTHOR ON BUSINESS AND
MANAGEMENT
• CURRENTLY HE IS A CLEGHORN
PROFESSOR OF MANAGEMENT
STUDIES AT THE DESAUTELS
FACULTY OF MANAGEMENT AT
MCGILL UNIVERSITY IN
MONTREAL - SINCE19685/12/2015Created by Liah Machara
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4. HENRY MINTZBERG'S 10
MANAGERIAL ROLES
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Monitor: Seek
and acquire info
Disseminator:
Communicate
info to others in
the organization
Spokesperso
n: Transmit info
to outsiders
Entrepreneur:
Identify new ideas &
initiate new projects
Disturbance
Handler: Deals with
disputes and problems,
takes corrective action
Resource Allocator
: Decides where to
allocate resources.
Negotiator: Defends
business interests
Figurehead: Perform
social and legal duties e.g.
greeting visitors, signing
legal documents
Leader: Direct and
motivates subordinates,
train employees
Liaison: Establish and
maintain contacts within and
outside the organization.
1960s He studied 5 executives in the USA
Concluded that there were 10 interrelated
roles and behaviour sets (iWise2 eBusiness,
2011).

5. DIFFERENT VIEW
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6. APPLICABILITY OF THE
MANAGERIAL ROLES IN
LIBRARIES AND INFORMATION
CENTER.
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7. LEVEL OF MANAGEMENT
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Lower Level
Librarian
Assistant Librarian
Coordinate activities
Supervise Employees
Middle Level
Head of station
Principal Librarian
Develop and implement activities
Allocate resources
Top Level
MYSC
BNLS
Set Objectives
Scan The Environment
Plan and Make decisions

8. BASIC FUNCTIONS IN A LIBRARY
• PLANNING THE ACQUISITION OF MATERIALS
• STACKS MAINTENANCE
• SELECTION OF LIBRARY MATERIALS
• NEGOTIATING BORROWING MATERIALS FROM OTHER
LIBRARIES
• RESPONDING TO CHALLENGES
• FEE COLLECTION IN PROPER WAY
• APPROVING AND DESIGNING EVENTS
• MEMBERSHIP MANAGEMENT
• FUNDRAISING (SHARMA & SINGH, 2005)
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9. MANAGERIAL LEVELS, SKILLS, AND
INFORMATION FLOW(WILEY-CORDONE,
2003)
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10. APPLICABILITY OF THE 10 MANAGERIAL ROLES IN
LIBRARIES
Levels of
management
Informational Roles
(Process Information)
Interpersonal Roles
(Provide Information)
Decisional roles
(Use Information)
Top level
(Conceptual
Skills)
•Spokesperson:
advertise library posts,
presentations,
announcements
•Monitor: seek information
from BNARS, BNLS,MYSC
•Figurehead: during the
official opening of Tonota
Public Library.
•Liaison: maintain
contacts with publishers,
book suppliers, branch
libraries,
•Negotiator: MSYC, Suppliers
•Entrepreneur: sesigo project,
building renovations with
modern structure, system
implementation.
•Disturbance Handler:
undelivered books from
suppliers
•Resource Allocator: book
supply to branch libraries,
project funds, HR distribution
Middle Level
(Human
Relational
/Interpersonal
skills)
•Disseminator: between
top and lower level
•Monitor: seek information
about library usage, book
collection, report on current
project
•Leader: organise training
workshops for librarians.
•Liaison: maintain
contacts with institutions
such as schools, prisons,
women’s shelter, DNIP.
•Disturbance Handler: deals
with day to day library
problems e.g. network failure,
staff disputes
•Entrepreneur: cooking
clubs, readers quiz,
•Negotiator: Inter-library loan
Lower Level
(Technical
Skills)
•Spokesperson:
-Disseminate info on new
collection, upcoming
events, new community
projects
•Monitor: create forms and
•Leader:
-Train subordinates e.g.
customer service skills,
shelving, cataloguing,
classifying.
-Motivate employees
•Disturbance Handler: deals
with patron queries,
membership issues, Lost
books
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11. QUESTIONS AND
COMMENTS…..!!!!!
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12. REFERENCES
IWISE2 EBUSINESS. (2011). MINTZBERG'S ROLES OF A MANAGER.
RETRIEVED FEBRUARY 13, 2015, FROM IWISE2:
HTTP://WWW.IWISE2.COM/MINTZBERG
SHARMA, C., & SINGH, K. (2005). LIBRARY MANAGEMENT. NEW
DELHI: ATLANTIC PUBLISHERS AND DISTRIBUTORS.
SPEAKERPEDIA. (2015). HENRY MINTZBERG . RETRIEVED
FEBRUARY 13, 2015, FROM SPEAKERPEDIA :
HTTP://SPEAKERPEDIA.COM/SPEAKERS/HENRY-MINTZBERG
WILEY-CORDONE, J. (2003). TOP-LEVEL MANAGEMENT:
DEFINITION, FUNCTIONS & RESPONSIBILITIES. RETRIEVED
FEBRUARY 12, 2015, FROM EDUCATION PORTAL:
HTTP://EDUCATION-PORTAL.COM/ACADEMY/LESSON/TOP-LEVEL-
MANAGEMENT-DEFINITION-FUNCTIONS-RESPONSIBILITIES.HTML
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