A manager is responsible for controlling and administering an organization, playing key roles such as leader, negotiator, and communicator. They perform various functions including planning, organizing, staffing, leading, and controlling, while also fulfilling interpersonal, informational, and decisional roles as identified by Mintzberg. Ultimately, a good manager is characterized by their ability to motivate employees, adapt to change, and achieve organizational goals.

1. ROLE OF A MANAGER
BY:
SANDIP KUMAR SAHOO
CENTURION UNIVERSITY

2. MANAGER
• A person responsible for controlling or administering all or part of a
company or a similar organization is known as a manager.
• As an organization evolves and grows, a manager plays an integral part
in its successful growth.
• Organizations need to look to a manager that will hold several roles,
such as leader, negotiator, figurehead, and communicator.
• In each of these roles, the manager's goal is to help employees
through the change and evolution of an organization with the least
number of conflicts and issues as possible.

3. 5 DIFFERENCES BETWEEN A WORKER AND A MANAGER
Worker
• Works alone
• Does the work
• Like a player in the team
• Is lead and Managed
• Responsibility:
Single
Manager
• Works with others
• Develops
people/customers
• Like a coach and a counsel; Pitches
in as player when needed.
• Is the Leader/Manager according to
the condition
• Responsibility : Various

4. MANAGEMENT LEVELS
• In organizations, there are typically three levels of management: top-level,
middle-level, and first-level.
• These three main levels of managers form a hierarchy, in which they are
ranked in order of importance.
1. TOP-LEVEL MANAGERS: These individuals are at the top one or two levels in
an organization, and hold titles such as: Chief Executive Officer (CEO), Chief
Financial Officer (CFO), Chief Operational Officer (COO) etc.
2. MIDDLE-LEVEL MANAGERS: Middle-level managers, or middle managers, are
those in the levels below top managers. Middle managers' job titles include:
General manager, Plant manager, Regional manager, and Divisional manager.
3. FIRST-LEVEL MANAGERS: First-level managers are also called first-line
managers or supervisors. These managers have job titles such as: Office
manager, Shift supervisor, Department manager, Foreperson, Crew leader,
Store manager.

5. FUNCTIONS OF A MANAGER

6. FUNCTIONS OF A MANAGER
1. Planning: This step involves mapping out exactly how to
achieve a particular goal.
2. Organizing: Assigning work and granting authority are two
important elements of organizing.
3. Staffing: Recruiting, selecting, training, and developing
employees.
4. Leading: Motivating, communicating, guiding, and
encouraging. It requires the manager to coach, assist, and
problem solve with employees.
5. Controlling: Continuously checking results against goals and
take any corrective actions necessary to make sure that his
area's plans remain on track.

7. MINTZBERG’S 10 MANAGERIAL ROLES
 Dr. Henry Mintzberg a prominent management researcher
conducted a research to find out what are really a manager
duties or responsibilities.
 In his research Mintzberg said that what managers do can
best be described by looking at the roles they play at work.
 The term management role refers to specific categories
of managerial behaviour.
 He identified 10 identified roles of a manager played in
organization which fall into three basic categories:
interpersonal roles, informational roles and decisional
roles.

9. MINTZBERG’S 10 MANAGERIAL ROLES
A. INTERPERSONAL ROLES:
These roles relate to the manager's behaviour and are categorised into
three types.
1. FIGUREHEAD: The Manager performs ceremonial and symbolic duties as
head of the organization.
2. LEADER: Fosters a proper work atmosphere and motivates and develops
subordinates.
3. LIASION: Develops and maintains a network of external contacts to gather
information.

10. CONTD.
B. INFORMATIONAL ROLES:
Informational roles involve receiving, collecting, and
disseminating information.
1. MONITOR: Gathers internal and external information
relevant to the organization.
2. DISSEMINATOR: Transmits factual and value based information
to subordinates.
3. SPOKESPERSON: Communicates to the outside world on
performance and policies.

11. CONTD.
C. DECISIONAL ROLES:
Decisional roles revolved around making choices. Managers’
interpersonal role leads to the decisional roles. Information and resources
that’s collected and gathered by the interpersonal makes a manger able to
play the decisional roles or responsibilities that his is obligated to.
1. ENTREPRENEUR: Designs and initiates change in the organization.
2. DISTURBANCE HANDLER: Deals with unexpected events and operational
breakdowns.
3. RESOURCE ALLOCATOR: Controls and authorizes the use of organizational
resources.
4. . NEGOTIATOR: Participates in negotiation activities with other
organizations and individuals.

12. DIFFERENCE BETWEEN MANAGER AND LEADER
MANAGER
• The manager administers.
• The manager maintains.
• The manager focuses on systems
and structure.
• The manager does things right.
• Every manager can’t be a good
leader.
LEADER
• The leader innovates.
• The leader develops.
• The leader focuses on people.
• The leader does the right thing.
• But every leader can be a good
manager.

13. CHARACTERISTICS OF A GOOD MANAGER
• A Good Manager has the capability to get people of
ordinary ability to perform in an extraordinary manner!
• A Good Manager will always succeed in getting more
output and better results from his team members and they
will deliver this willingly!

14. CONCLUSION
• A manager wears many hats. Not only is a manager a team leader, but
he or she is also a planner, organizer, cheerleader, coach, problem
solver, and decision maker — all rolled into one. And these are just a
few of a manager's roles.
• In addition, managers' schedules are usually jam‐packed. Whether
they're busy with employee meetings, unexpected problems, or
strategy sessions, managers often find little spare time on their
calendars.
• Hence a manager can also be called as the root of a company or an
organization.