Angela Tucci, General Manager of Agile Management at CA Technologies, gave a keynote address at CA World about how Agile Management services and solutions help organizations gain the fastest path to delight customers. She discussed how organizations can strengthen project management, speed up agile development, and fuel service management using solutions like CA Project & Portfolio Manager, CA Agile Central, and CA Service Management. Tucci also covered how these solutions can help organizations improve their "business metabolism" and adapt how they work and deliver customer experiences in today's application economy.

1. World®
’16
Leading a Digital Business to Greater
Agility: How to Plan a Modern
Portfolio and Deliver On It
Angela Tucci – GM, Agile Management - CA Technologies
AMT01S
AGILE MANAGEMENT

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The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type
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For Informational Purposes Only
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Abstract
Join Angela Tucci, General Manager of Agile Management at CA
Technologies, for this exciting keynote address kicking off the Agile
Management sessions at CA World. Learn how Agile Management
services and solutions help organizations gain the fastest path to delight
their customers by adapting how they work and manage. Angela will
provide insights into the main topics to be covered during CA World for
solutions including CA Project & Portfolio Manager (CA PPM), CA Agile
Central (formerly Rally) and CA Service Management.
Angela
Tucci
CA Technologies
GM Agile Management

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What is the Metabolism of Your Business?
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6. 67%
Buyers journey is done
digitally1
57%
of the purchase decisions are
complete before a customer
even calls a supplier2
1 Siruis Decisions
2 CEB
3 Gartner - Survey Analysis: How Agile in the Enterprise Stumbles, Evolves, Then Succeeds, March 24, 2016.
4 LinkedIn Blog Post & Economic study, April 2016
5 Forbes : 10 workplace trends you’ll see in 2016
Customer
buying power
45% waterfall
37%agile
14%iterative
Methodologies that support
an organizations development
efforts3
Business is
complex
2x
Over the last 20 years, the
number of companies people
worked for in the 5 years after
they graduated has doubled4
60%
of employees are not using
their assigned workspace5
Changing
workforce
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7. 20th Century Business Operations in 21st Century
▪ Lengthy upfront planning & yearly funding models
▪ Resource utilization focused vs. outcome focused
▪ Top down, political, risk averse & fear of failure
▪ Outdated and growing number of tools and apps
▪ Too much work in progress and ‘Work’ about work
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8. 60-80%
of software features
built by teams are
never used1
37%
of product managers stated
their efforts are aligned with
their firm’s business strategy 2
1 Standish Group Study of 2,000 projects at 1,000 companies
2 Actuation consulting 2015 Study of Product Team Performance
3 14 Surprising Project Management Statistics, Capterra Project Management Blog, November 2, 2015.
4 Design Management Institute
Work isn’t tracked and
measured against
business outcomes
63%
of companies defer to
executives to decide when
to eliminate/postpone
projects3
Initiatives are selected
based on subjective data
or the loudest executive
219%
The Design Value Index
Study shows 10 year
returns yielding 2.19 times
(219%) that of the S&P 500
for design-driven
companies4
Marriage of humans and
technology produces
success, or heartbreak
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9. Sense & respond to
change
Maximize business
value
Deliver customer
value faster
Business Agility
An enterprise’s standard practice to sense and respond to change proactively
and confidently to deliver business value faster than your competition.
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10. Agile Mindset Adaptive Practices Scalable Solutions
Agile Management Fuels Business Agility
The fastest path for enterprises to delight their customers by adapting how they work,
manage & deliver customer experiences to meet the demands of the application economy.
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OutcomesIdeas
AGILE
Drive business
transformation
DEVOPS
Deliver quality
apps faster
SECURITY
Create a
frictionless user
experience
FROM MOBILE TO MAINFRAME
Customer Feedback

12. OutcomesIdeas
CA Agile
Central
CA Service
Management
CA Project &
Portfolio
Management
Product Lifecycle
Managing the Product Lifecycle
The Product is what we
Plan > Build > Service
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Solutions That Improve Business Metabolism

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STRENGTHEN
CA PPM provides a new user experience to better manage projects, connect with
your teams and easily provide information to stakeholders about your investments,
resources and funding.
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15. 15 © 2016 CA. ALL RIGHTS RESERVED.
SPEED
CA Agile Central manages agile development work across multiple teams and
programs with new features like personal navigation and quick detail view that help
development and product teams optimize productivity.
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FUEL
CA Service Management provides a new design for service desk analysts to have the
proper context to quickly respond to requests with increased visibility into the IT
ecosystem so they can be more productive.
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17. INTRODUCING PROJECT CATCHFLY!
FINISH
Project Catchfly enables people to quickly get their work completed by gathering the most important info
from their favorite tools so they can find relevant content, collaborate with teams, organize, prioritize and,
most importantly, get work done.

18. “We are delivering better software to happier customers”
–Ashok Reddy, GM, Mainframe
56
Product releases
with 0 net new
defects past 8
quarters
45%
Reduction in
sustaining
backlog
44%
Reduction in the
backlog of
customer
support calls
31%
Reduction in
incoming
customer
support calls
4
New organic product innovations
Mainframe Agile Transformation
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19. COMMUNICATION
From multiple
communication
channels to one
COLLABORATION
Staff and riders sharing
information more
frequently and focused on
the right work
PRODUCT DEVELOPMENT
Focused product
feedback collected and
routed quickly
Competing effectively in a global environment while accelerating product
innovation
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20. OutcomesIdeas
CA Agile
Central
CA Service
Management
CA Project &
Portfolio
Management
Product Lifecycle
Managing the Product Lifecycle
The Product is what we
Plan > Build > Service
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21. Inspired and
motivated
Empowered to
make decisions
Develop &
retain talent
Organized
around value
People Teams Managers Organizations
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22. PEOPLE: AGILE
CULTURE / MINDSET
ADAPTIVE
PRACTICES /
PROCESSES
COLLABORATIVE
SOLUTIONS &
TECHNOLOGY
TRANSPARENCY
ACCELERATE
LEARNING
FLOW EFFICIENCY
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Agile
Management

23. PEOPLE: AGILE
CULTURE / MINDSET
ADAPTIVE
PRACTICES /
PROCESSES
COLLABORATIVE
SOLUTIONS &
TECHNOLOGY
TRANSPARENCY 1
LEAN/AGILE LEADERSHIP
2 3
ACCELERATE
LEARNING 4 5 6
FLOW EFFICIENCY 7 8
9
OPTIMIZE
BUSINESS OUTCOMES
Agile
Management
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24. 24 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
CA Project & Portfolio
Management
CA Agile
Central
CA Service
Management
FUEL STRENGTHEN SPEED
Increase Your Business Metabolism at CA World

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Agile Management
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