Emerging Managed Services Opportunities in Identity and Access Management

Emerging Managed Services Opportunities in
Identity and Access Management
Philip Kenney
MST08T
Sr. Advisor – CA Security
CA Technologies

2 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
© 2017 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2017 presentation is intended for informational purposes only and does not form any type
of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
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Abstract
Every day, the demand for advanced identity and access management (IAM) grows
more critical, but many enterprise security teams are struggling to address this demand.
CA conducted an extensive survey of more than 200 enterprise security executives and
found that less than 20 percent of respondents have established automated,
standardized IAM processes, and only 15 percent say their current systems fully meet
their needs. Why are so many organizations hitting roadblocks and how can your
service provider organization assist them?
This session will examine the results of our survey. We’ll outline how businesses are
employing IAM today and identify what’s working and what’s not. In the session, IAM
experts will walk through the approaches security teams can take to maximize the
benefits of IAM. Finally, the session will examine the critical role external partners can
play in helping enterprise security teams most quickly and effectively overcome their
IAM obstacles.
Philip
Kenney
CA Technologies
Sr. Advisor
Ed
Pascua
SVP
Simeio Solutions

Agenda
IDENTITY, THE KEY TO APP ECONOMY AND THE OPEN ENTERPRISE
IAM MSP OPPORTUNITY — ENTERPRISE SURVEY RESULTS
IAM MSSP IN ACTION – SIMEIO SOLUTIONS
Q&A
1
2
3
4

The Application Economy
Changes The
Requirements for
Business Experience
5 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED

HARNESS THIS DISRUPTION
FOR GROWTH
The Winners Will…
2.5XHigher revenue growth
2XHigher profit growth
1.5XMore new business
53%Want to be leaders at
customer experience
in the next 3 years
eMarketer study
The most-advanced digital businesses are the 14% who scored highest on the Digital Effectiveness Index, based on a global survey by Freeform Dynamics sponsored by CA Technologies, July 2015.
McKinsey Global Institute, Disruptive Technologies, advances that will transform life, business and the global economy, May 2013
GMSA Intelligence, From Concept to Delivery, the M2M Market Today, Feb. 17, 2014

>26B connected devices by 2020…
driving consumer demand for
customized experience
Identity is key to delivering
compelling, personalized experiences

This is Security in the Modern Era…
In today’s world, where breaches are the norm,
information is everywhere and personalized
experiences drive digital transformation,
IDENTITY is key.

IAM Market Survey

Enterprise IAM Strategies
▪ Management levels represented are predominantly senior decision makers:
– 20% are CxOs (33% C-level respondents in US alone)
– 11% are VPs
– 34% are directors
– 29% are managers
▪ Responders work for firms with a wide range of revenue levels:
– 46% work in Fortune 1000 companies with revenues over $1.5 billion
– 23% work in large companies with revenues between $500 million and $1.5 billion
– 9% work in mid-market companies with $250 million to $500 million in revenues
– 22% work in small companies with less than $250 million in revenues
Survey Results From 210 Enterprise Respondents

What type of identity and access management (IAM)
system do you currently use? (Check all that apply)
0
10
20
30
40
50
60
70
80
90
100
On-premise
license solution
Homegrown
systems(s)
None On-premise
license solution,
Homegrown
systems(s)
Not sure On-premise
license solutions,
SaaS/cloud-based
licensed solutions
SaaS/cloud-based
licensed solution
On-premise
license solution,
Homegrown
systems(s),
SaaS/cloud-based
licensed solution

What % of your business applications are SaaS/cloud-
based? (Check one)
0
10
20
30
40
50
60
70
80
90
100
Less than 10% 11% to 25% 26% to 50% 51% to 75% More than 75%

How many user IDs (including internal, partner, contractor, and
customer IDs) does your organization manage? (Check one)
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%
250 or less
251 to 500
501 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 50,000
50,001 to 100,000
100,001 to 500,000
500,001 to 1,000,000
More than 1,000,000

How would you assess the maturity of your company's
IAM? (Check one)
0
10
20
30
40
50
60
70
80
Manual, ad hoc, informal
processes
Manual, semi-formal
processes, tactical priorities
Establish roles, policies, and
structures
Automated, standardized,
managed
Optimized, integration with
business processes

Dissatisfaction With Current IAM Systems and Processes
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
250 or less 251 to 500 501 to 1,000 1,001 to 5,000 5,001 to
10,000
10,001 to
50,000
50,001 to
100,000
100,001 to
500,000
500,001 to
1,000,000
More than
1,000,000
Does not meet our needs Needs substantial improvement Some room for improvement

Has your organization worked with an external service provider for help
with IAM efforts listed below? (Check all that apply)
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Single sign-on and
identity federation
services
Haven't worked with
IAM service provider
Initial IAM platform
integration and
configuration
Integration projects,
such as integration of
new applications
Access to IAM
software-as-a-service
Advanced
authentication
services, such as
integration of tokens,
one-time passwords,
and so on
Ongoing IAM support,
such as user
provisioning,
deprovisioning

What factors have been or would be most important in deciding to
adopt IAM managed services? (Check all that apply)
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Ability to expand as
needed
Ability to deliver new
functionality
Free up staff resources
for other business
priorities
Get new capabilities
deployed more quickly
Predictability of ongoing
expenditures
We would not adopt IAM
managed services

What is your organization’s yearly IAM spend?
0%
5%
10%
15%
20%
25%
30%
Less than $20,000 $20,000 to $50,000 $51,000 to $100,000 $100,001 to $250,000 $251,000 to $500,000 More than $500,000

What prevents your organization from investing in IAM?
0% 5% 10% 15% 20% 25% 30% 35% 40%
Organizational immaturity
High and unpredictable cost
and implementation time
Lack of internal competence
to set requirements

Simeio’s Solution

About Simeio Solutions
Solid Foundation Public Recognition
• Highest score by Gartner in
traditional workforce IDaaS use
case
• Strongest current IDaaS offering
(Forrester Wave)
• Gartner MQ for Identity and Access
Management as a Service
• One of the top 20 services providers
across all of IT
• Founded in 2008
• A Deloitte Technology Fast 500
technology firm
• Backed by Welsh, Carson,
Anderson and Stowe ($3.5B PE
Fund) with more than $100M in
committed capital
• More than 200 active customers
around the world
• Manage over 100 million identities
Worldwide
• 6 Office Locations
• 4 Security
Operations Centers
• HQ in Atlanta
Simeio Solutions is the Number 1 Single-Source Provider of Identity & Access Management Services

A Peek under the hood

Simeio Identity Platform Features
Cloud Manager Identity Bridge
The Simeio Identity Platform enables us to deliver Managed Identity Services with unparalleled flexibility,
portability, reliability and security. It is our differentiator.
Identity Orchestrator
Features include:
• Self Service & Delegated admin
• User Registration
• Password Management
• Access Request & Certifications
• Identity Verification
• Service Onboarding
Features include:
• Application Health Monitoring
• Performance Monitoring
• Security Operations Monitoring
• End-user URL Monitoring
• Anomaly Detection & Alerting
• Trend Analysis Graphs
• SLA reporting
Features include:
• Lightweight Virtual Identity Bridge
• Endpoint Connection Monitoring
• Cloud Network Configuration
• SSO Gateway (roadmap)
• Identity Proxy (roadmap)

Questions?

Stay connected at communities.ca.com
Thank you.

Emerging Managed Services Opportunities in Identity and Access Management

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