Title: Survival is a matter of change…change requires Business Agility!

1. 1
Survival is a matter of change…change
requires Business Agility!
Gerald Cadden, Senior Principal Transformation Consultant
CA Technologies
Why are you here?

2. 2
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So you have to do Agile…its your job!
© 2017 CA. ALL RIGHTS RESERVED.
Which Question is More Important?
Understanding how to
do Agile for Teams
and Projects?
How does the organization
change using Agility to
become successful?
Or,

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Why are companies struggling to be Agile?
© 2017 CA. ALL RIGHTS RESERVED.
20th century business
operations in 21st century ▪ Top down, political, risk averse & fear of
failure
▪ Lengthy upfront planning & yearly funding
models
▪ Resource utilization focused vs. outcome
focused
▪ Old ways or working
▪ Too much work in progress and ‘Work
about work’

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© 2017 CA. ALL RIGHTS RESERVED.
Project Black Box
Annual Project Funding

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Project Black Box
100% Utilized
Cost focused
Not
Outcome focused
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45% waterfall
37%agile
14%iterative
Methodologies that
support an
organizations
development efforts3
3 Gartner - Survey Analysis: How Agile in the Enterprise Stumbles, Evolves, Then Succeeds, March 24, 2016.

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Value Delivery is Disconnected
and over burdened
§ Too much work in process
§ Projects focus on delivery
of scope
– Value of initiative is fractured
§ Workers shared
– Quality lowers
– Burnout
§ Sharing a people across
projects does not get work
done quicker
© 2017 CA. ALL RIGHTS RESERVED.
1 Standish Group Study of 2,000 projects at 1,000 companies
2 Actuation consulting 2015 Study of Product Team Performance
3 14 Surprising Project Management Statistics, Capterra Project Management
Blog, November 2, 2015.
4 Design Management Institute
Work isn’t tracked and
measured against business
outcomes
60-80%
of software features built by
teams are never used1
37%
of product managers stated
their efforts are aligned with
their firm’s business strategy 2
Initiatives are selected based
on subjective data or the
loudest executive
63%
of companies defer to
executives to decide when to
eliminate/postpone projects3

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So, what can an organization do?
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Think about the whole agile
picture
§ Why are we adopting Agile?
§ How does Agile work at an
organization level?
Go beyond Agile for teams and
projects…adopt Agile for the
organization, focus on:
BUSINESS AGILITY
Agile picture

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Sense and Respond to Change
Maximize Business Value
Deliver Value Faster
Business Agility: An organizations ability to sense and respond,
changing proactively and confidently to deliver business value faster
than the competition.
Connect
Strategy
to
Execution
© 2017 CA. ALL RIGHTS RESERVED.
Two sides to Survival with Business Agility
Organize
around
VALUE!
80% of focus
20% of focus

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Organize
around
VALUE!
Two sides to Survival with Business Agility
• Organize around Products / Services
• Bring work to the people
• Fund Delivery Groups
• Develop and empower people
• Align for effective collaboration
• Structure and control flow
• Responsibility and accountability
• Embrace change…built the right
thing…fast feedback
© 2017 CA. ALL RIGHTS RESERVED.
Strategy
to
Execution
Organize Around Product / Services
Dedicated and Empowered Teams

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So, Shift the Paradigm
Bring the work to
the people
Don’t bring
people to the
work
KEEP CALM
THERE’s A
PARADIGM
SHIFT
GOING ON
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Easier to calculate cost of
people working for a period
of time
More certain and consistent
We prioritize constantly
We demo value being
delivered in short time-boxes
Fund differently…Fund the Delivery Group!

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Develop and Empower People
People Teams Leaders
Inspire and
motivate
Empower to
make decisions
Lead the change,
Develop & retain
talent
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Aligning for Effective Collaboration

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Structure and Control the Flow of Work
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Responsibility and Accountability

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Embrace change…built the right thing…fast feedback
Fast feedback
Time
Valuedelivery
Documents Documents Unverified System System
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Two sides to Business Agility
• Marketing
• Sales
• Operations
• Finance
• more….
Apply Agile
and Lean
thinking and
practices
everywhere

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Financial Review 2017.
http://www.afr.com/business/banking-and-finance/anz-blows-up-bureaucracy-as-shayne-elliotttakes-the-bank-agile-20170428-
gvumc2#ixzz4ft7tsPcu
So, what happens if you don’t?

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1. Capgemini 2015: When Digital Disruption Strikes: How Can Incumbents Respond?
2. Inc. Magazine Published on: Mar 23, 2016
Technology based disruption
52%
Fortune 500
companies…gone1
2026
Avg. tenure of company in
S&P 500, will be 14 years2
74%
Companies reacted only after
disruptive companies established1
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1. The State Of Digital Business, 2015 To 2020, November 2015, Forrester Research.
§ Healthcare
§ Retail
Your company?
67% - 94%1
Companies will
experience disruption
within next 12 months
90%1
Have already
experienced some
form of disruption
§ Oil and Gas
§ Insurance
§ More…
§ Telecoms
§ Pharmaceuticals
§ Banking / Finance

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What does digital disruption look like?
Someone eats your lunch?
© 2017 CA. ALL RIGHTS RESERVED.
Sr Principal Transformation Consultant
Gerald Cadden
Email: gerald.cadden@ca.com