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1
PPM Leaders: Accelerate Agile in
Times of Uncertainty
Andy Jordan | April 22nd, 2020
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
2
ANDY JORDAN
TODAY’S PRESENTER
President @ Roffensian Consulting
• Global thought leader on project management related topics
• LinkedIn Learning instructor, author, keynote speaker
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
3
Today’s Agenda
QUESTIONSABOUT KEYEDINIMPROVING YOUR
BUSINESS
THE ELEMENTSORGANIZATIONAL AGILITYONLY THE STRONG SURVIVE
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
4
• In good economic times everyone can do
well
• But those times don’t last forever
• Successful organizations succeed in all
economic conditions
• Reacting to uncertain economic times is
never the right strategy
• You need to prepare proactively
• Building an organization designed to optimize
performance at all levels
• Optimized performance must be not just what
you do, but what you are
• Anticipating disruption and uncertainty
• Embracing he opportunity to improve
performance
Only the strong
survive
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© 2020 KeyedIn Solutions. All Rights Reserved.
5
The Only Solution Is Organizational Agility
Organizational
Agility
Environment
Awareness
Investment
Conscious
Planning
Optimized Project
Selection
Rapid
Adjustments With
Minimal
Disruption
Empowered,
Effective Teams
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© 2020 KeyedIn Solutions. All Rights Reserved.
6
But…
What does that really mean in the
context of economic uncertainty?
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7
• The more you understand what’s
happening
• The better you can respond
• The more you recognize how limited your
investment budgets become
• The greater the focus on return on investment
• The more you understand how few
projects can actually deliver
• The greater the incentive to fund the right
initiatives
• The more you realize the impact of
wastage
• The less likely you are to do it
• The more you realize how effective your
project teams can be
• The less likely you are to stop them
Well…
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© 2020 KeyedIn Solutions. All Rights Reserved.
8
Understand And RespondThe world drives your actions
How is the external
environment affecting your
ability to do business?
How can you take
advantage of what’s
happening?
Impacts
Opportunities
How could events create
more potential for
damage?.
What elements can you
control, mitigate, manage or
otherwise affect?
Threats
Control
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© 2020 KeyedIn Solutions. All Rights Reserved.
9
• In uncertain economic conditions it’s more
important than ever to understand the
operating environment
• Down times are externally driven – that’s where
threats are coming from
• But it’s also where opportunities first appear
• Aligning internal work with external needs
is crucial
• Customer and market needs don’t disappear,
but they do shift
• Understanding that new reality is key to
meeting needs – and succeeding
• The outside world is your map to success
Understand and
Respond
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
10
Improved Investment Planning
Agile Portfolio Management
Top Down
Strategically Focused
Prioritizes Innovation & Time to Solution
Drives Immediate Recovery Without Compromising Long Term Value
Based on Optimizing the Return on Investment
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
11
• In bad economic conditions there are fewer
funds available to invest
• Every dollar has to generate the best return
possible
• The ability to drive ROI will fuel the recovery
from a down period
• Return expectations are different in a bad
economy
• Financial performance is always important
• But stability, risk reduction and reputational
enhancement become more important
• Investments cannot mortgage the future
• When things improve you still need to perform
• Long term strategy must be preserved
Improved Investment
Planning
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© 2020 KeyedIn Solutions. All Rights Reserved.
12
Funding The Right ProjectsBecause every one has to be the right one
Prioritize based on
contribution to business
need
Step 2
Adjust as soon as the need
or opportunity is identified
Step 4
Why & why now?
Step 1
Review before and during
execution
Step 3
Repeat until business value
is delivered
Step 5
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© 2020 KeyedIn Solutions. All Rights Reserved.
13
• Every project must serve a purpose now
• No room for ‘nice to have’ initiatives
• Priority given to most immediate benefits rather
than largest benefits
• More checks and balances required before
commitment of funds
• Any money spent can never be recovered, so it
has to be spent wisely
• More checks and balances needed during
delivery
• Situations and needs are more likely to change
in an economic downturn because all
stakeholders are working to minimize impact
Funding The Right
Projects
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© 2020 KeyedIn Solutions. All Rights Reserved.
14
Rapid Adjustments, Minimal DisruptionOne step in the wrong direction requires two steps to correct
Culture
Commitment
Focus
Vision
Determination
• Culture of challenging every assumption,
every piece of data and every event
• Drives a commitment to delivering the best
possible solution no matter the
circumstances
• And a focus on ensuring that nothing gets
missed, no matter how small the potential
issue
• It requires the vision to continuously
understand how cause connects to effect,
and
• The determination to achieve success every
time – which further drives a results focused
culture
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© 2020 KeyedIn Solutions. All Rights Reserved.
15
• In a down economy decisive action is
needed
• Swift decisions allow for rapid adjustments
• Additional analysis may result in an inability to
deliver results
• Conservative strategies are prioritized
• Minimize risk, evolve rather than revolutionize
• But there is still room for innovation when
appropriate
• Subjective decision making becomes key
• Organizations invest in talent, tough times are
when that investment pays off
Rapid Adjustments,
Minimal Disruption
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
16
Empowering TeamsWith capability and authority
PM &
Team
Closest to
the work
Highest
level of
expertise
Fastest to
respond
Greatest
ability to
solve issues
Strongest
relationships
Teams are your best weapon
against poor performance and
bad decisions, but they must be
trusted to act, they cannot be
second guessed, and they must
be provided with the context for
the project so their decisions
always support the business need
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© 2020 KeyedIn Solutions. All Rights Reserved.
17
• The best decisions come from the people
with the best insight
• And those are the people closest to the work
• Leaders don’t have enough visibility to drive
decisions
• Accountability comes from ownership and
trust
• Project delivery environments that prioritize
engaged and motivated teams that own the
solution will thrive
• Empowered teams must still be supported
• And their decisions cannot be second guessed
• Trust takes a long time to build and no time to
destroy
Empowering Teams
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
18
Organizational Agility Smooths The Business
The more skilled you
become, the more resilient
to shocks the organization
is – at all levels
And if you’re not being reactive
then you can be proactive and
drive the changes you want –
in virtually any environment
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
19
OK, But…
We’re already suffering from the
impact of an economic downturn.
What do we do right now?
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© 2020 KeyedIn Solutions. All Rights Reserved.
20
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
21
• The concepts can be applied now and will
deliver immediate benefits
• Identify and address bad investments and the
wrong projects
• Empower teams to make better decisions
faster – and give them the tools to do it
• Increase your awareness of the operating
environment and what it means to you
• And you will never master the principles of
organizational agility
• New challenges and opportunities will always
arise
• Digital transformation is real and will disrupt
your business
• Today’s excellence will be tomorrow’s
inadequate – that’s just how it goes
No, Really
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
22
CEO - LAURI KLAUS
• Founded in 2011
• HQ is in Minneapolis, MN; offices in Manchester, UK, San
Francisco, CA
• Serving 500+ global customers; 1 million users; NPS score: 9/10
• 2019 Gartner Peer Awards Winner
Speed of Reporting
IMPROVEMENT
50%
Forecast Accuracy
INCREASE
60%
Project Management Cost
SAVINGS
50%
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
23
Invest in the projects or products
that have the biggest impact
Manage projects as you would a
product for better results
Prove better PMO value by
delivering on strategic objectives
Place the Right Bets Turn Quickly Deliver Faster
Centralize projects and products
regardless of methodology
Allocate the right resources to the
most valuable initiatives
Communicate with the business
and make data-driven decisions
Easily pivot when business
priorities shift
Prioritize continuous improvement
Embrace change rather than resist
it to yield better results
Agile Portfolio Management
Applying Agile Principles to Top Down Portfolio Decision Making
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
24
KeyedIn was a welcome change
from our previous ad-hoc
implementation of Zenhub for
our scrum project planning and
helped us visualize and
monetize our developers
much more efficiently. The
charts and project management
tools provided are easy to use,
easy to set up, and provided a
quick ROI within our
department.
-Enterprise Architecture and Technology
Innovation in the Services Industry
‘‘
’’
KeyedIn Projects is an intuitive platform
that is easy to use and streamlines
the process of project
implementation and lowers the
chances of project failure and
helps us in gaining value for
invested amount. The best gain
that we have acquired from using
KeyedIn is its ability of bringing the
participants and involved parties
together in a mutual collaboration and
teamwork to ensure that all of our
projects are implemented on time and
that we gain value for our time and
money.
- CxO in the Education Industry
‘‘
’’
While we selected the product
based on best fit for our need,
it was the employees at
KeyedIn that made for an
outstanding experience.
We had many "asks" and
"how to" questions - more
than I think any past customer
had posed. They remained
patient and responsive. Great
company to partner with!
-Portfolio Manager in the Manufacturing
Industry
‘‘
’’
“What Our Clients Are Saying”User Reviews from Gartner Peer Insights
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
25
?QUESTIONS?
Contact Andy Jordan
E-mail – andy.jordan@roffensian.com
Twitter - @RoffensianPM
www.roffensian.com
Contact KeyedIn
E-mail – info@keyedin.com
Twitter - @KeyedInProjects
www.keyedin.com
www.KeyedIn.com
© 2020 KeyedIn Solutions. All Rights Reserved.
26
THANK YOU

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Accelerate Agile in Times of Uncertainty with Organizational Agility

  • 1. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 1 PPM Leaders: Accelerate Agile in Times of Uncertainty Andy Jordan | April 22nd, 2020
  • 2. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 2 ANDY JORDAN TODAY’S PRESENTER President @ Roffensian Consulting • Global thought leader on project management related topics • LinkedIn Learning instructor, author, keynote speaker
  • 3. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 3 Today’s Agenda QUESTIONSABOUT KEYEDINIMPROVING YOUR BUSINESS THE ELEMENTSORGANIZATIONAL AGILITYONLY THE STRONG SURVIVE
  • 4. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 4 • In good economic times everyone can do well • But those times don’t last forever • Successful organizations succeed in all economic conditions • Reacting to uncertain economic times is never the right strategy • You need to prepare proactively • Building an organization designed to optimize performance at all levels • Optimized performance must be not just what you do, but what you are • Anticipating disruption and uncertainty • Embracing he opportunity to improve performance Only the strong survive
  • 5. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 5 The Only Solution Is Organizational Agility Organizational Agility Environment Awareness Investment Conscious Planning Optimized Project Selection Rapid Adjustments With Minimal Disruption Empowered, Effective Teams
  • 6. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 6 But… What does that really mean in the context of economic uncertainty?
  • 7. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 7 • The more you understand what’s happening • The better you can respond • The more you recognize how limited your investment budgets become • The greater the focus on return on investment • The more you understand how few projects can actually deliver • The greater the incentive to fund the right initiatives • The more you realize the impact of wastage • The less likely you are to do it • The more you realize how effective your project teams can be • The less likely you are to stop them Well…
  • 8. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 8 Understand And RespondThe world drives your actions How is the external environment affecting your ability to do business? How can you take advantage of what’s happening? Impacts Opportunities How could events create more potential for damage?. What elements can you control, mitigate, manage or otherwise affect? Threats Control
  • 9. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 9 • In uncertain economic conditions it’s more important than ever to understand the operating environment • Down times are externally driven – that’s where threats are coming from • But it’s also where opportunities first appear • Aligning internal work with external needs is crucial • Customer and market needs don’t disappear, but they do shift • Understanding that new reality is key to meeting needs – and succeeding • The outside world is your map to success Understand and Respond
  • 10. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 10 Improved Investment Planning Agile Portfolio Management Top Down Strategically Focused Prioritizes Innovation & Time to Solution Drives Immediate Recovery Without Compromising Long Term Value Based on Optimizing the Return on Investment
  • 11. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 11 • In bad economic conditions there are fewer funds available to invest • Every dollar has to generate the best return possible • The ability to drive ROI will fuel the recovery from a down period • Return expectations are different in a bad economy • Financial performance is always important • But stability, risk reduction and reputational enhancement become more important • Investments cannot mortgage the future • When things improve you still need to perform • Long term strategy must be preserved Improved Investment Planning
  • 12. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 12 Funding The Right ProjectsBecause every one has to be the right one Prioritize based on contribution to business need Step 2 Adjust as soon as the need or opportunity is identified Step 4 Why & why now? Step 1 Review before and during execution Step 3 Repeat until business value is delivered Step 5
  • 13. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 13 • Every project must serve a purpose now • No room for ‘nice to have’ initiatives • Priority given to most immediate benefits rather than largest benefits • More checks and balances required before commitment of funds • Any money spent can never be recovered, so it has to be spent wisely • More checks and balances needed during delivery • Situations and needs are more likely to change in an economic downturn because all stakeholders are working to minimize impact Funding The Right Projects
  • 14. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 14 Rapid Adjustments, Minimal DisruptionOne step in the wrong direction requires two steps to correct Culture Commitment Focus Vision Determination • Culture of challenging every assumption, every piece of data and every event • Drives a commitment to delivering the best possible solution no matter the circumstances • And a focus on ensuring that nothing gets missed, no matter how small the potential issue • It requires the vision to continuously understand how cause connects to effect, and • The determination to achieve success every time – which further drives a results focused culture
  • 15. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 15 • In a down economy decisive action is needed • Swift decisions allow for rapid adjustments • Additional analysis may result in an inability to deliver results • Conservative strategies are prioritized • Minimize risk, evolve rather than revolutionize • But there is still room for innovation when appropriate • Subjective decision making becomes key • Organizations invest in talent, tough times are when that investment pays off Rapid Adjustments, Minimal Disruption
  • 16. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 16 Empowering TeamsWith capability and authority PM & Team Closest to the work Highest level of expertise Fastest to respond Greatest ability to solve issues Strongest relationships Teams are your best weapon against poor performance and bad decisions, but they must be trusted to act, they cannot be second guessed, and they must be provided with the context for the project so their decisions always support the business need
  • 17. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 17 • The best decisions come from the people with the best insight • And those are the people closest to the work • Leaders don’t have enough visibility to drive decisions • Accountability comes from ownership and trust • Project delivery environments that prioritize engaged and motivated teams that own the solution will thrive • Empowered teams must still be supported • And their decisions cannot be second guessed • Trust takes a long time to build and no time to destroy Empowering Teams
  • 18. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 18 Organizational Agility Smooths The Business The more skilled you become, the more resilient to shocks the organization is – at all levels And if you’re not being reactive then you can be proactive and drive the changes you want – in virtually any environment
  • 19. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 19 OK, But… We’re already suffering from the impact of an economic downturn. What do we do right now?
  • 20. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 20
  • 21. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 21 • The concepts can be applied now and will deliver immediate benefits • Identify and address bad investments and the wrong projects • Empower teams to make better decisions faster – and give them the tools to do it • Increase your awareness of the operating environment and what it means to you • And you will never master the principles of organizational agility • New challenges and opportunities will always arise • Digital transformation is real and will disrupt your business • Today’s excellence will be tomorrow’s inadequate – that’s just how it goes No, Really
  • 22. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 22 CEO - LAURI KLAUS • Founded in 2011 • HQ is in Minneapolis, MN; offices in Manchester, UK, San Francisco, CA • Serving 500+ global customers; 1 million users; NPS score: 9/10 • 2019 Gartner Peer Awards Winner Speed of Reporting IMPROVEMENT 50% Forecast Accuracy INCREASE 60% Project Management Cost SAVINGS 50%
  • 23. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 23 Invest in the projects or products that have the biggest impact Manage projects as you would a product for better results Prove better PMO value by delivering on strategic objectives Place the Right Bets Turn Quickly Deliver Faster Centralize projects and products regardless of methodology Allocate the right resources to the most valuable initiatives Communicate with the business and make data-driven decisions Easily pivot when business priorities shift Prioritize continuous improvement Embrace change rather than resist it to yield better results Agile Portfolio Management Applying Agile Principles to Top Down Portfolio Decision Making
  • 24. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 24 KeyedIn was a welcome change from our previous ad-hoc implementation of Zenhub for our scrum project planning and helped us visualize and monetize our developers much more efficiently. The charts and project management tools provided are easy to use, easy to set up, and provided a quick ROI within our department. -Enterprise Architecture and Technology Innovation in the Services Industry ‘‘ ’’ KeyedIn Projects is an intuitive platform that is easy to use and streamlines the process of project implementation and lowers the chances of project failure and helps us in gaining value for invested amount. The best gain that we have acquired from using KeyedIn is its ability of bringing the participants and involved parties together in a mutual collaboration and teamwork to ensure that all of our projects are implemented on time and that we gain value for our time and money. - CxO in the Education Industry ‘‘ ’’ While we selected the product based on best fit for our need, it was the employees at KeyedIn that made for an outstanding experience. We had many "asks" and "how to" questions - more than I think any past customer had posed. They remained patient and responsive. Great company to partner with! -Portfolio Manager in the Manufacturing Industry ‘‘ ’’ “What Our Clients Are Saying”User Reviews from Gartner Peer Insights
  • 25. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 25 ?QUESTIONS? Contact Andy Jordan E-mail – andy.jordan@roffensian.com Twitter - @RoffensianPM www.roffensian.com Contact KeyedIn E-mail – info@keyedin.com Twitter - @KeyedInProjects www.keyedin.com
  • 26. www.KeyedIn.com © 2020 KeyedIn Solutions. All Rights Reserved. 26 THANK YOU