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Scabru17 ent flow patrick steyaert
1.
Enterprise flow© Patrick
Steyaert, 2017 1patrick.steyaert@okaloa.com January 2017 Enterprise flow Creating value through meaningful work
2.
Enterprise flow© Patrick
Steyaert, 2017 2 Success? average system lead times have dropped from 8 to 2 weeks all the while reducing failure load by improving quality Increased delivery rate by 40%
3.
Enterprise flow© Patrick
Steyaert, 2017 3 Local optimization Delivery rate Development lead time Quality DeliveryBusiness / Customer End user
4.
Enterprise flow© Patrick
Steyaert, 2017 4 Business agility Agile Development Agile Business Worker pull Customer pull Responding to change Driving change Collaboration (within team) Emergent Co-creation (with customers and network) Sustained
5.
Enterprise flow© Patrick
Steyaert, 2017 5 The agile landscape today Islands of agility that often require sustained agile coaching rather than leading to sustained business agility
6.
Enterprise flow© Patrick
Steyaert, 2017 6 A deeply rooted Metaphor The organization as a machine is a deeply rooted metaphor embedded in classical science reinforced by the success of the industrial revolution. It is the dominant metaphor for the 20st century analog organization.F = ma Rigid rules Efficiency PlansInterlocking parts
7.
Enterprise flow© Patrick
Steyaert, 2017 7 Not just rational Also intuitiverational brain The rider intuitive brain The elephant Intuitive thinking plays a dominant role in making judgment calls Thinking is rational as well as intuitive It is based on past experience
8.
Enterprise flow© Patrick
Steyaert, 2017 8 A different way of thinking Action Results Thinkin g Closedloop Openloop RATIONAL We are implementing agile practices and agile practices are good. If we don’t get the expected results, then we need to push harder. INTUITIVE Agile practices and how they are sustained is a result of our (intuitive) thinking. If we don’t get the expected result then we need to re-examine our thinking (intuition).
9.
Enterprise flow© Patrick
Steyaert, 2017 9 Self-organization
10.
Enterprise flow© Patrick
Steyaert, 2017 10 FLOW MOVING ALONG IN A STEADY, CONTINUOUS STREAM CREATING VALUE THROUGH MEANINGFUL WORK
11.
Enterprise flow© Patrick
Steyaert, 2017 11 Systems thinking “ The performance of a system is not the sum of its parts. It is the product of its interactions.” Russell Ackoff
12.
Enterprise flow© Patrick
Steyaert, 2017 12 Organizations as Flow systems A new metaphor of organization that is rooted in the new science of complexity and forms a synthesis of self- organization, flow and systems thinking. It is the metaphor for the 21st century digital organization. impedance feedback constraintsStocks and flows
13.
Enterprise flow© Patrick
Steyaert, 2017 13 Team flow system Ideas Ready for Dev Development Testing Ready for UAT Done ongoing done Abandoned (5) (3) IN-FLOW OUT-FLOW STOCK (Work-In- Progress)
14.
Enterprise flow© Patrick
Steyaert, 2017 14 End-to-end flow The value stream as a flow system UPSTREAM / Discovery End-to-end flow from identified to satisfied need! DOWNSTREAM / Delivery Improve capability to better meet demand1 Anticipate, manage, create and shape the demand 2 3 Alignment
15.
Enterprise flow© Patrick
Steyaert, 2017 15 Enterprise flow Not just flow of work, but also flow of value Ultimate flow End-to-end flow Team flow
16.
Enterprise flow© Patrick
Steyaert, 2017 16 Impedance All flow is subject to friction Resistance Capacitance Inductance E.g. DefectsE.g. Sprints, releasesE.g. Technical debt
17.
Enterprise flow© Patrick
Steyaert, 2017 17 Common impedance Team flow Work in progress Starting work Blocked work (resistance) Defects (inductance) Planning (capacitance) Finishing work
18.
Enterprise flow© Patrick
Steyaert, 2017 18 End-to-end flow Impedance mismatch DeliveryDiscovery STOCKS SILOS TENSION Flow of outgoing (work) Flow of incoming (options)
19.
Enterprise flow© Patrick
Steyaert, 2017 19 Feedback Loops that sustain a flow regime
20.
Enterprise flow© Patrick
Steyaert, 2017 20 No flow regime Team flow Work in progress Starting work Blocked work (resistance) Defects (inductance) Finishing work
21.
Enterprise flow© Patrick
Steyaert, 2017 21 No flow regime Enterprise flow Problem or opportunity Concept Product Solution Feedback
22.
Enterprise flow© Patrick
Steyaert, 2017 22 constraints The route to regime change Constraints that govern flow in the established flow regime. (maintaining existing feedback loops) Constraints that create a new regime of flow. (creating new feedback loops)
23.
Enterprise flow© Patrick
Steyaert, 2017 23 From capacity to WIP constraints Enabling team flow Work in progress Starting work Blocked work (resistance) Finishing work WIP constraint (enabling constraint) Capacity constraint (governing constraint)
24.
Enterprise flow© Patrick
Steyaert, 2017 24 Customer Kanban Enabling end-to-end flow Finish request Start request
25.
Enterprise flow© Patrick
Steyaert, 2017 25 Anticipating Feedback
26.
Enterprise flow© Patrick
Steyaert, 2017 26 Organizations as Flow systems A new metaphor of organization that is rooted in the new science of complexity and forms a synthesis of self- organization, flow and systems thinking. It is the metaphor for the 21st century digital organization. impedance feedback constraintsStocks and flows
27.
Enterprise flow© Patrick
Steyaert, 2017 27 Closing the loop Flow systems as a foundation for sustained business agility The past The future Flow systems Business Agility Practices ExperienceMindsetAgile coach Practices Mindset
28.
Enterprise flow© Patrick
Steyaert, 2017 28 Okaloa flowlab Business simulationsrational brain The rider intuitive brain The elephant Quickly iterate between theory and practice Engage the intuitive as well as the rational brain Explore current and future way of working in a safe environment
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Enterprise flow© Patrick
Steyaert, 2017 29Visit www.okaloa.com/flowlab I have attended a Flowlab workshop and it is the best to start with agile. A. Kulkarni Flowlab really helps in understanding the core of agile and Kanban. U. Sinha “ “
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