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ALI2018 Think Beyond Methods

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In this presentation, we will report on our experience with new ways of teaching and coaching agility that explicitly aim to create viral change by instilling new ways of thinking not just changing practice. We will analyse the self-sealing logic of implementing agile methods to show 1) why change should be viral and how this differs from traditional or even evolutionary change, 2) why viral change needs new ways of teaching and coaching that go beyond the rational explanation of practices, and 3) why this new way of teaching and coaching is important to engage the entire organization. Consequently, we will discuss the importance of simulation as a way to address the intuitive as well as the rational brain. We will introduce integrative thinking as a way to overcome the differences between agile methods and to bridge the gap between organizational silos. We examine the role of networks, rather than hierarchies, as a way of organizing change that is congruent with 21st century business agility.

Published in: Business
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ALI2018 Think Beyond Methods

  1. 1. Think beyond methods© Patrick Steyaert, 2018 1 Think beyond methods Agile Lean Ireland 2018 patrick.steyaert@okaloa.com Create viral change
  2. 2. Think beyond methods© Patrick Steyaert, 2018 2 A thriving Agile industry A Big European Win For Agile: Spotify's Wall Street Debut Succeeds - Forbes Why agility pays - McKinsey Quarterly - State of Agile™ survey, VersionOne 98% Success of Agile projects 94% Organizations practicing agile
  3. 3. Think beyond methods© Patrick Steyaert, 2018 3 legitimate need for business agility E.g. shorten the time to market E.g. what to build for whom and why? E.g. people working together in autonomous teams
  4. 4. Think beyond methods© Patrick Steyaert, 2018 4 (less legitimate) Bandwagon effect a self-reinforcing loop that fuels the agile industry Others are adopting popular agile method. We must adopt popular agile method also! R
  5. 5. Think beyond methods© Patrick Steyaert, 2018 5 Shallow agile adopting practices without principles practices principles gap between thinking and doing
  6. 6. Think beyond methods© Patrick Steyaert, 2018 6 The method lens* Success breeds failure *Kudos to Andy Carmichael for coming up with the lens and filters metaphor Change requires to see the world differently; lean and agile methods provide us with a lens to do so. When a lens becomes popular, beliefs line up, confirmation bias kicks in and the lens becomes orthodoxy. Orthodoxy blinds from seeing what you do not see. It limits how you see the world. It limits the ability to change. Kanban lens Lean startup lens Scrum lens
  7. 7. Think beyond methods© Patrick Steyaert, 2018 7 Business agility More of the same or different? Lean Agile Methods combine generic practices around specific capabilities to meet generic goals Generic practices Specific capabilities Business agility uniquely combines core capabilities to meet specific challenges with specific practices Core capabilities (uniquely combined) Specific practices Kanban Lean startup Holacracy Flow Learning Collaboration
  8. 8. Think beyond methods© Patrick Steyaert, 2018 8 Core Capabilities combine To meet specific challenges Feedback delay R Learning Flow Finishing work Work-In- Progress (WIP) Starting work O Induced work Blocked work Idle time R Expedited work Wait time (length & variability) R Capacity utilization C O Collaboration C Division of labor B
  9. 9. Think beyond methods© Patrick Steyaert, 2018 9 Core Capabilities scale Through specific practices SUPPLY DEMAND SHAPE DEMAND In order to make better use of (fixed) capability IMPROVE CAPABILITY In order to better meet (fluctuating) demand Work Decide Learn From team to enterprise flow From team to network collaboration From individual to organizational learning experience experiment
  10. 10. Think beyond methods© Patrick Steyaert, 2018 10 Firing on all cylinders Thinking about doing 1 Flow enables collaboration Flow enables learning Flow 2 Collaboration enables learning Collaboration enables flow Collaboration 3 Learning enables flow Learning enables collaboration Learning
  11. 11. Think beyond methods© Patrick Steyaert, 2018 11 The divided mind Thinking about thinkingRational brain The rider Intuitive brain The elephant Rational reasoning is - SLOW - verbal conscious thought using models and logic Thinking is intuitive as well as rational Intuition is based on - FAST - pattern matching with past experience Jonathan Haidt, The Righteous Mind
  12. 12. Think beyond methods© Patrick Steyaert, 2018 12 Intuitions first, Reasoning second* Its hard to reason oneself into new behavior Past experience intuition judgement reasoning1 2 3 4 Unfolding events *Jonathan Haidt, The Righteous Mind 1 2 Strong feedforward 3 4 Weak feedback
  13. 13. Think beyond methods© Patrick Steyaert, 2018 13 Thinking is social, not just individual Social intuition model* A’s intuition A’s judgement A’s reasoning B’s intuition B’s judgement B’s reasoning 1 2 56 3 4 *Jonathan Haidt, The Righteous Mind Past experience Unfolding events Past experience
  14. 14. Think beyond methods© Patrick Steyaert, 2018 14 Using simulation as a bootstrap Combine intuitive andrational learning in a richlearning experience
  15. 15. Think beyond methods© Patrick Steyaert, 2018 15 Managing for virality Success is defined by retention and referral Acquisition Retention ResultsActivation Referral CHANGE FACTORY Traditional Viral Iterated simulations Infect other people and units
  16. 16. Think beyond methods© Patrick Steyaert, 2018 16 Think beyond methods Shallow agile Agile practices Rational individual thinking Think beyond methods Agile capabilities Intuitive thinking Scaled agile thinking Agile capabilities at scale Social intuition 1. DOING 2. THINKING 3. Sharing Create viral change Core agile capabilities
  17. 17. Think beyond methods© Patrick Steyaert, 2018 17 Thank you@PatrickSteyaert @OkaloaFlowlab More info about Okaloa Flowlab at www.okaloa.com/flowlab
  18. 18. Think beyond methods© Patrick Steyaert, 2018 18 CONTACT DETAILS t +32 473 56 50 98 t +32 477 79 12 98 arlette.vercammen@okaloa.com patrick.steyaert@okaloa.com @OkaloaFlowlab @PatrickSteyaert

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