This document discusses how social media can be used to promote continuous improvement through lean principles. It introduces social media tools like Twitter, Facebook, LinkedIn, Google Docs, SharePoint, and Yammer that can help connect people, collaborate, find experts, share knowledge, and improve processes. Examples are given of how these tools allow lean practitioners to learn from others, receive answers to questions, and work together across distances to implement improvements. The document encourages attendees to share how they have used social media for lean and what future applications they envision.

1. What's Social Media Got to Do With
Continuous Improvement?
Advanced Social Networking!

2. Karen Wilhelm"
Jason Semonvoski"
Ashley DeVecht"
Introductions!
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Lean blogger, Target magazine writer;"
head of AMEʼs Social Media Council"
Lean practitioner, Deluxe Corp.; "
member of AMEʼs Social Media Council"
Imagination, custom media;"
social media consultant to council"

3. What is the purpose of social media?"
How can social media be used to "
promote lean ideas?"
What tools can be used?"
Agenda!
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4. What social media tools do you use?"
What questions about social media
would you like answers to?"
Quick in-the-room survey:!
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5. What is the purpose of a social network?!
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6. Connect!
Be found."
Find others."
Create relationships."
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7. Collaborate!
Accomplish something together."
Share ideas, documents."
Have discussions."
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8. Find experts."
Ask questions."
Receive answers."
Learn!
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9. Improve!
Yourself."
Your team."
Your processes."
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10. Connect"
Each piece builds on the last.!
Collaborate"Connect" Learn" Improve"
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11. Can social media promote lean?!
Social media promotes rapid "
knowledge transfer."
Social media is a tool for collaboration."
Social media promotes best practices."
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12. Twitter"
Facebook"
LinkedIn"
Google docs"
Sharepoint"
Yammer"
Which social media tools can be used to
improve lean processes and lean thinking?!
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13. Twitter!
Knowledge and ideas are transferred from
tweet updates to those seeking information
through search. "
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14. Twitter!
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15. James is looking for information
about lean healthcare,
specifically in nursing. "
Consider James.!
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16. He searches lean healthcare on Twitter."
The Twitter results find this entry:"
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17. Facebook!
Photos and wall posts share knowledge,
best practices and fun with others."
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18. Facebook!
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19. Facebook!
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20. LinkedIn!
Share best practices through group
discussion."
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21. LinkedIn!
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22. Consider Ricardo.!
Ricardoʼs trying to assign the ideal
number of operators for "
his value stream. "
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23. He posts a discussion to LinkedIn."
Minutes later, Troy responds."
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24. Google docs!
Collaborate through shared documents and
an open-access tool. "
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25. Google docs!
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26. Google docs !
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27. She leads a Lean Enterprise System"
at her company and needs
to collaborate with "
employees globally."
Consider Lynne.!
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28. SharePoint!
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29. Lynne selected SharePoint as a solution."
Lynne has created a site that allows full
enterprise interaction."
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30. Yammer!
Collaborate and share within the workplace
with this Twitter-like application. "
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31. Yammer!
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32. Without a collaborative culture,
social tools create waste."
In a culture of collaboration,
almost any tool will work."
It's all about people.!
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33. Questions?!
What have you learned?"
What remains unclear?"
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34. Letʼs get creative.!
What other ways have you used
social media to improve your lean
processes or lean thinking?"
What other social media networks
are you using?"
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35. Envision the future.!
What do you hope social media will do
for lean someday?"
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36. Weʼre here to help!!
Karen Wilhelm
(karen.m.wilhelm@gmail.com)"
"
Jason Semovoski
(semovoski@gmail.com)"
"
Ashley DeVecht
(adevecht@imaginepub.com)"
"
Scott Schiave "
(sschiave@ame.org)"
"
Tim McMahon
(mcmahont@ofsoptics.com)"
AME Social Media Council!
How about you? !
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