The document discusses active listening practices. It begins by asking if the reader is a good listener and lists common bad listening habits like not focusing, arguing with the speaker silently, or getting bored. It then provides suggestions for active listening like showing interest, empathy, and focus on the speaker. The rest of the document emphasizes relationship-building and interactive, socially engaging activities as keys to active listening. It discusses letting go of evaluation, watching body language, and suspending judgment. Pre-class tasks are included that ask about indicating listening and the benefits of talking and listening. Reading suggestions are provided at the end.