Within the Services, Support, Infrastructure and Operations segments of the IT industry, I have filled a variety of roles, and done so across a diverse set of industries. I've helped users with everything from resetting passwords, VPN access, Windows application issues, printer anomalies, and right through to the more complex server issues that inevitably crop up when passwords, permissions and shared drives are in the mix.
Navigating the ever changing landscape of Information Technology is a wonderfully challenging and thoroughly rewarding job to be in, and it's what I have been doing professionally for nearly two decades now. I helped companies fully harness the capabilities of new hardware; more aggressively leveraged the versatility of the software in their environment, and worked with a greater big-picture understanding of how to overcome the volatility of integrating all their processes and procedures.
As an experienced IT professional with over 6 years of experience in IT industry, and over 10 years in Business Information Systems, providing Information Technology (IT) support and solutions to a variety of industries from Financial Services to the manufacturing sector and from Agri-business field to e-business, e-commerce and digital marketing. I have offered a vast array of support options including technical support services, for Microsoft Windows server, Windows/ desktop environments, Wireless networks setup (Wi-Fi), LAN, WAN and SAN network management setup, and a range of Technical Services, IT Asset Management, Security Solutions, Backup Solutions, Digital Signage Solutions and IT Management Services.
As an experienced IT professional with over 6 years of experience in IT industry, and over 10 years in Business Information Systems, providing Information Technology (IT) support and solutions to a variety of industries from Financial Services to the manufacturing sector and from Agri-business field to e-business, e-commerce and digital marketing. I have offered a vast array of support options including technical support services, for Microsoft Windows server, Windows/ desktop environments, Wireless networks setup (Wi-Fi), LAN, WAN and SAN network management setup, and a range of Technical Services, IT Asset Management, Security Solutions, Backup Solutions, Digital Signage Solutions and IT Management Services.
• Extensive experience providing administrative support to a Senior Executive, including but not limited; drafting correspondence, editing documents and transcribing minutes of meetings.
• Highly proficient in preparing complex reports, correspondence, memorandum, forms, charts, tables and statements for senior management staff.
• Considerable experience using a variety of software packages including database administrative tools, project management software (e.g. MS Project) MS Office Suite, Adobe Creative Suite, SAP, SharePoint (Office365), CRM Cloud, and/or trouble tracking systems.
• Highly developed customer service skills with an ability to deliver excellent customer service to staff at all levels, stakeholders, media, members of the public, external partners and agencies, with a flexible and willing 'can do' attitude.
Resume for Sr. Program Manager
Seventeen years of experience helping organizations achieve business goals by practicing the art of listening and speaking, building relationships and creating accountability for action.
Extensive corporate experience leading projects, programs and initiatives focused on strategy development and deployment, quality management, software and hardware engineering, process design and improvement, and vendor-hosted technology solution selection and implementation.
Passions: Setting and achieving goals, learning, creating order out of chaos, leading and motivating people, mentoring and sharing knowledge, process design and improvement, relationship building, communication and change management.
Over the past 17 years, he has worked with numerous companies in Atlantic Canada, assisting with system development, operations planning and marketing initiatives; ensuring suitable alignment of technology with your long-term business goals. His consulting experience, project management, and business analyst background constitute the perfect fusion of skills to ensure requirements are identified; resolving projects on time and budget. Unlike others with similar skills, his commitment to customer satisfaction is unmatched. His outstanding IT skills encompass IT security audit and reporting adhering to CISSA Standards.
• Extensive experience providing administrative support to a Senior Executive, including but not limited; drafting correspondence, editing documents and transcribing minutes of meetings.
• Highly proficient in preparing complex reports, correspondence, memorandum, forms, charts, tables and statements for senior management staff.
• Considerable experience using a variety of software packages including database administrative tools, project management software (e.g. MS Project) MS Office Suite, Adobe Creative Suite, SAP, SharePoint (Office365), CRM Cloud, and/or trouble tracking systems.
• Highly developed customer service skills with an ability to deliver excellent customer service to staff at all levels, stakeholders, media, members of the public, external partners and agencies, with a flexible and willing 'can do' attitude.
Resume for Sr. Program Manager
Seventeen years of experience helping organizations achieve business goals by practicing the art of listening and speaking, building relationships and creating accountability for action.
Extensive corporate experience leading projects, programs and initiatives focused on strategy development and deployment, quality management, software and hardware engineering, process design and improvement, and vendor-hosted technology solution selection and implementation.
Passions: Setting and achieving goals, learning, creating order out of chaos, leading and motivating people, mentoring and sharing knowledge, process design and improvement, relationship building, communication and change management.
Over the past 17 years, he has worked with numerous companies in Atlantic Canada, assisting with system development, operations planning and marketing initiatives; ensuring suitable alignment of technology with your long-term business goals. His consulting experience, project management, and business analyst background constitute the perfect fusion of skills to ensure requirements are identified; resolving projects on time and budget. Unlike others with similar skills, his commitment to customer satisfaction is unmatched. His outstanding IT skills encompass IT security audit and reporting adhering to CISSA Standards.
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Decisive, focused and result oriented professional offering 20-years exhaustive experience in Project Management, Business Analysis, SDLC, System Integration. Project Management & execution with emphasis on various Software development tools and methodology. Hand-on experience in end-user industries. Relentless problem solver, applying analytical, design & technical skills. Effective, hands-on leader with outstanding success developing tailor made business applications.
Amarnath Gupta is a seasoned IT executive with global experience in business transformation and operations across multiple industries (financial, high technology, medical, manufacturing, retail, biotechnology/ pharmaceutical) across more than 9 countries. Amarnath is a strategic partner focused on building and delivering IT strategies and solutions aligned with business goals. He uses his global leadership experience, process improvement, project management, technology roadmaps, enterprise solutions delivery, and M&A experience to deliver a positive impact to the bottom line. Amarnath is a recognized leader in executing major transformational IT change initiatives and organizational change management. His recent Directorship experience was in the Enterprise Consulting & Advisory firm, leading teams with hundreds of employees. He is fluent in English, Hindi and Bengali, and he holds a Masters Degree in International business. Amarnath is available for a CIO or equivalent position, and he is willing to relocate for the right opportunity in India, USA, Europe, and the UAE.
An accomplished senior leader with over 25 years’ in progressive leadership roles in Information Technology, the last 15 years have been in executive level positions (VP/SVP/CIO/Consultant). Experience ranges across industries with current in Hospitality.
Owner of Technology Advisory Services, Inc. which provides technology leadership and advisory services in support of delivering the right solutions at the right time using effective right-sized governance practices.
Specialties include Business IT alignment, Governances including Executive Council and Steering Committee, Project Portfolio Management, Change Management, Resource Management, Vendor Management, Financial Management, contracts and agreements, effective communication, leadership and leadership development and talent optimization.
Dawn’s Information Technology Management experience is strong and encompasses all IT domain areas. She views IT as an integrated business and all departments need to operate in unison in support of delivering continuous results. Security, compliance and data protection are always in the forefront, strong talent management is expected and continuous improvement is part of core operations with expected high customer satisfaction results.
Dawn is passionate about helping and guiding organizations to embrace change using innovative approaches that challenges and delivers business results. She is recognized as a steady, trusted leader and partner who fosters and builds deep connections among organizational stakeholders and teams at all levels.
Dawn continuous to challenge herself to become a better version of herself in everything she does and she is grateful for the opportunities she has been privileged to experience through great partnerships. She brings this approach and attitude to every client and delivers expected results and more. She may join a team as a leadership consultant but always leaves as a trusted partner and advocate.
Explore the innovative world of trenchless pipe repair with our comprehensive guide, "The Benefits and Techniques of Trenchless Pipe Repair." This document delves into the modern methods of repairing underground pipes without the need for extensive excavation, highlighting the numerous advantages and the latest techniques used in the industry.
Learn about the cost savings, reduced environmental impact, and minimal disruption associated with trenchless technology. Discover detailed explanations of popular techniques such as pipe bursting, cured-in-place pipe (CIPP) lining, and directional drilling. Understand how these methods can be applied to various types of infrastructure, from residential plumbing to large-scale municipal systems.
Ideal for homeowners, contractors, engineers, and anyone interested in modern plumbing solutions, this guide provides valuable insights into why trenchless pipe repair is becoming the preferred choice for pipe rehabilitation. Stay informed about the latest advancements and best practices in the field.
Courier management system project report.pdfKamal Acharya
It is now-a-days very important for the people to send or receive articles like imported furniture, electronic items, gifts, business goods and the like. People depend vastly on different transport systems which mostly use the manual way of receiving and delivering the articles. There is no way to track the articles till they are received and there is no way to let the customer know what happened in transit, once he booked some articles. In such a situation, we need a system which completely computerizes the cargo activities including time to time tracking of the articles sent. This need is fulfilled by Courier Management System software which is online software for the cargo management people that enables them to receive the goods from a source and send them to a required destination and track their status from time to time.
Cosmetic shop management system project report.pdfKamal Acharya
Buying new cosmetic products is difficult. It can even be scary for those who have sensitive skin and are prone to skin trouble. The information needed to alleviate this problem is on the back of each product, but it's thought to interpret those ingredient lists unless you have a background in chemistry.
Instead of buying and hoping for the best, we can use data science to help us predict which products may be good fits for us. It includes various function programs to do the above mentioned tasks.
Data file handling has been effectively used in the program.
The automated cosmetic shop management system should deal with the automation of general workflow and administration process of the shop. The main processes of the system focus on customer's request where the system is able to search the most appropriate products and deliver it to the customers. It should help the employees to quickly identify the list of cosmetic product that have reached the minimum quantity and also keep a track of expired date for each cosmetic product. It should help the employees to find the rack number in which the product is placed.It is also Faster and more efficient way.
CFD Simulation of By-pass Flow in a HRSG module by R&R Consult.pptxR&R Consult
CFD analysis is incredibly effective at solving mysteries and improving the performance of complex systems!
Here's a great example: At a large natural gas-fired power plant, where they use waste heat to generate steam and energy, they were puzzled that their boiler wasn't producing as much steam as expected.
R&R and Tetra Engineering Group Inc. were asked to solve the issue with reduced steam production.
An inspection had shown that a significant amount of hot flue gas was bypassing the boiler tubes, where the heat was supposed to be transferred.
R&R Consult conducted a CFD analysis, which revealed that 6.3% of the flue gas was bypassing the boiler tubes without transferring heat. The analysis also showed that the flue gas was instead being directed along the sides of the boiler and between the modules that were supposed to capture the heat. This was the cause of the reduced performance.
Based on our results, Tetra Engineering installed covering plates to reduce the bypass flow. This improved the boiler's performance and increased electricity production.
It is always satisfying when we can help solve complex challenges like this. Do your systems also need a check-up or optimization? Give us a call!
Work done in cooperation with James Malloy and David Moelling from Tetra Engineering.
More examples of our work https://www.r-r-consult.dk/en/cases-en/
About
Indigenized remote control interface card suitable for MAFI system CCR equipment. Compatible for IDM8000 CCR. Backplane mounted serial and TCP/Ethernet communication module for CCR remote access. IDM 8000 CCR remote control on serial and TCP protocol.
• Remote control: Parallel or serial interface.
• Compatible with MAFI CCR system.
• Compatible with IDM8000 CCR.
• Compatible with Backplane mount serial communication.
• Compatible with commercial and Defence aviation CCR system.
• Remote control system for accessing CCR and allied system over serial or TCP.
• Indigenized local Support/presence in India.
• Easy in configuration using DIP switches.
Technical Specifications
Indigenized remote control interface card suitable for MAFI system CCR equipment. Compatible for IDM8000 CCR. Backplane mounted serial and TCP/Ethernet communication module for CCR remote access. IDM 8000 CCR remote control on serial and TCP protocol.
Key Features
Indigenized remote control interface card suitable for MAFI system CCR equipment. Compatible for IDM8000 CCR. Backplane mounted serial and TCP/Ethernet communication module for CCR remote access. IDM 8000 CCR remote control on serial and TCP protocol.
• Remote control: Parallel or serial interface
• Compatible with MAFI CCR system
• Copatiable with IDM8000 CCR
• Compatible with Backplane mount serial communication.
• Compatible with commercial and Defence aviation CCR system.
• Remote control system for accessing CCR and allied system over serial or TCP.
• Indigenized local Support/presence in India.
Application
• Remote control: Parallel or serial interface.
• Compatible with MAFI CCR system.
• Compatible with IDM8000 CCR.
• Compatible with Backplane mount serial communication.
• Compatible with commercial and Defence aviation CCR system.
• Remote control system for accessing CCR and allied system over serial or TCP.
• Indigenized local Support/presence in India.
• Easy in configuration using DIP switches.
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Final project report on grocery store management system..pdfKamal Acharya
In today’s fast-changing business environment, it’s extremely important to be able to respond to client needs in the most effective and timely manner. If your customers wish to see your business online and have instant access to your products or services.
Online Grocery Store is an e-commerce website, which retails various grocery products. This project allows viewing various products available enables registered users to purchase desired products instantly using Paytm, UPI payment processor (Instant Pay) and also can place order by using Cash on Delivery (Pay Later) option. This project provides an easy access to Administrators and Managers to view orders placed using Pay Later and Instant Pay options.
In order to develop an e-commerce website, a number of Technologies must be studied and understood. These include multi-tiered architecture, server and client-side scripting techniques, implementation technologies, programming language (such as PHP, HTML, CSS, JavaScript) and MySQL relational databases. This is a project with the objective to develop a basic website where a consumer is provided with a shopping cart website and also to know about the technologies used to develop such a website.
This document will discuss each of the underlying technologies to create and implement an e- commerce website.
Vaccine management system project report documentation..pdfKamal Acharya
The Division of Vaccine and Immunization is facing increasing difficulty monitoring vaccines and other commodities distribution once they have been distributed from the national stores. With the introduction of new vaccines, more challenges have been anticipated with this additions posing serious threat to the already over strained vaccine supply chain system in Kenya.
Immunizing Image Classifiers Against Localized Adversary Attacksgerogepatton
This paper addresses the vulnerability of deep learning models, particularly convolutional neural networks
(CNN)s, to adversarial attacks and presents a proactive training technique designed to counter them. We
introduce a novel volumization algorithm, which transforms 2D images into 3D volumetric representations.
When combined with 3D convolution and deep curriculum learning optimization (CLO), itsignificantly improves
the immunity of models against localized universal attacks by up to 40%. We evaluate our proposed approach
using contemporary CNN architectures and the modified Canadian Institute for Advanced Research (CIFAR-10
and CIFAR-100) and ImageNet Large Scale Visual Recognition Challenge (ILSVRC12) datasets, showcasing
accuracy improvements over previous techniques. The results indicate that the combination of the volumetric
input and curriculum learning holds significant promise for mitigating adversarial attacks without necessitating
adversary training.
Industrial Training at Shahjalal Fertilizer Company Limited (SFCL)MdTanvirMahtab2
This presentation is about the working procedure of Shahjalal Fertilizer Company Limited (SFCL). A Govt. owned Company of Bangladesh Chemical Industries Corporation under Ministry of Industries.
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdffxintegritypublishin
Advancements in technology unveil a myriad of electrical and electronic breakthroughs geared towards efficiently harnessing limited resources to meet human energy demands. The optimization of hybrid solar PV panels and pumped hydro energy supply systems plays a pivotal role in utilizing natural resources effectively. This initiative not only benefits humanity but also fosters environmental sustainability. The study investigated the design optimization of these hybrid systems, focusing on understanding solar radiation patterns, identifying geographical influences on solar radiation, formulating a mathematical model for system optimization, and determining the optimal configuration of PV panels and pumped hydro storage. Through a comparative analysis approach and eight weeks of data collection, the study addressed key research questions related to solar radiation patterns and optimal system design. The findings highlighted regions with heightened solar radiation levels, showcasing substantial potential for power generation and emphasizing the system's efficiency. Optimizing system design significantly boosted power generation, promoted renewable energy utilization, and enhanced energy storage capacity. The study underscored the benefits of optimizing hybrid solar PV panels and pumped hydro energy supply systems for sustainable energy usage. Optimizing the design of solar PV panels and pumped hydro energy supply systems as examined across diverse climatic conditions in a developing country, not only enhances power generation but also improves the integration of renewable energy sources and boosts energy storage capacities, particularly beneficial for less economically prosperous regions. Additionally, the study provides valuable insights for advancing energy research in economically viable areas. Recommendations included conducting site-specific assessments, utilizing advanced modeling tools, implementing regular maintenance protocols, and enhancing communication among system components.
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdf
Achievements
1. Key Accountabilities, Competencies and Achievements
As an experienced IT professionalwith over 6 years of experience in IT industry,and over 10 years in Business
Information Systems, providing Information Technology (IT) support and solutions to a variety of industries from
Long Term Care to the manufacturing sectorand many other small to mid-size businesses.Ihave offered a vast
array of support options including technical support services,for Microsoft Windows server, Windows/ desktop
environments, Wireless networks setup (Wi-Fi), LAN, WAN and SAN network management and setup,and a range
of Technical Services, IT Asset Management, Security Solutions, Backup Solutions, Digital Signage Solutions and
IT Management Services.
Within the Services, Support, Infrastructure and Operations segments of the IT industry,I have filled a variety of
roles, and done so across a diverse set of industries. I've helped users with everything from resetting passwords,
VPN access,Windows application issues,printer anomalies, and right through to the more complex server issues
that inevitably crop up when passwords,permissions and shared drives are in the mix.
Navigating the ever changing landscape of Information Technology is a wonderfully challenging and thoroughly
rewarding job to be in, and it's what I have been doing professionally for nearly two decades now. I help ed
companies fully harness the capabilities of new hardware; more aggressively leveraged the versatility of the
software in their environment, and worked with a greater big-picture understanding of how to overcome the
volatility of integrating all their processes and procedures.
Key Accountabilities:
Management;
Directed, planned, controlled, organized and led several IT areas, projects and people; prepared, organized and
directed the strategic and tactical planning; planned and control budgets; managed and controlled schedules;
evaluated performance; utilized time and project management skills, managed and built customer/ client
relationships; managed customer and supplier contracts; planned and managed, lead and facilitated change; started,
grew and maintained a business,recruited and trained and evaluated staff, fostered and ins pired an effective work
environment; leadership and direction in the development and execution of strategies to established and maintained
relationships with communities and key external stakeholders to build public trust.
Technical Competencies:
Supported, managed, directed, planned, organized and participated in operational and development activities;
determined, implemented, supported and administered hardware and software; designed,implemented, supported
and administered network and communications; managed hardware and software; analyzed requirements; design,
wrote and implemented computer programs; managed resources allocations for computer operations; managed,
supported and implemented third party software and hardware; assessed,determined, design, installed and supported
technical infrastructure and help desk.
Leadership and Relationship Management:
Highly integrity, motivated, organized and focused team leader; headed and supervised several groups,engaged in
delivering services to end clients; organized, prepared and presented monthly and weekly information; facilitated
employee feedback; fostered and inspired an effective work environment; managed and lead staff; implemented
skills enhancement strategies and plans; managed, built and fostered mutually beneficial working relationships and
partnerships with vendors,suppliers and staff.
Communication, Mediation and Presentation skills:
Planned, developed and implemented several effective methods of communications;; promoted innovative processes
and fostered cooperation among clients and staff; provided ongoing consultative advice and support to clients;
2. prepared materials ( e.g. reports,recommendation papers, correspondence,memos); responded to enquiries and
provided written and verbal advice; coordinated with internal and external contacts at all levels; developed and
presented recommendations; developed business cases and provided direction and technical advice to unit staff;
connected and worked effectively with clients, staff and colleagues; established positive working relationships with
peer managers and other business unit.
Operations – Information Technology:
Directed , organized, controlled and planned for several IS/IT operational areas; developed and implemented
standard processes and procedures; created and implemented quality control standards; implemented manuals;
implemented sales and marketing strategies; implemented business development strategies and planned for services
life cycle.
Analytical, Evaluation and Problem-Solving Skills:
Identified, analyzed and evaluated opportunities to improve digital communications; established work priorities and
applied problem – solving techniques to achieve issues resolution; identified and assed business and financial needs,
resolved variances, assessed newtechnology opportunities,evaluated vendorproposals,participated in management
planning; developed and implemented information management processes to monitor demand and capacity requests.
Negotiation Skills:
Developed and implemented effective negotiations skills dealing with clients, suppliers, contractors,and staff;
negotiated client contracts; negotiated supplierand contractorcontracts; mediated disputes among several parties;
resolved issues; avoided numerous staff and client related problems; studied,evaluated vendorproposals and
negotiated contract agreements between ministry and service providers.
Other Essential Skills and Competencies:
Project Management and Business Process Improvement;- Planned, prioritized, coordinated and resolved
issues/problems related to demand and capacity; planned,organized and coordinated human, financial resources to
achieve business results; managed,administered and supported Enterprise Resource Planning (ERP) application.
Education and Technical Experience
Over 10 years of experiences with proven ability to provide direction and leadership based upon
comprehensive knowledge of principles, practices and techniques of strategic communications, corporate
communications, and issues management.
Through knowledge of principles, concepts,practices and techniques in the areas of stakeholder
engagement, reputation management and community relations.
Diploma degree in E-Business Administration.
Diploma degree in Enterprise Desktop Support Specialist Program.
Certificates: A+, MCITP, MCTS, CCNA.
Associate's Certificate in Business Analysis
Associate's Certificate in Project Management
Advanced Certificate of Completion in Consulting Skills
University degree, college diploma in a technical field, or relevant industry experience, especially on
projects involving software configuration, training, development, testing, and deployment.
Experience and certification in software and business analysis.
Experience and certification in information technology.
Mutual Funds and Life Insurance Licensing (LLQP) Coursework
Canadian Securities Coursework