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Pranav Sabane
E-Mail: pranav.sabane@rediffmail.com, pranav.sabane@gmail.com
Mobile: +91 – 7755917327
I am Technology Oriented Process Driven IT Professional. Currently seeking for higher level
assignments in IT Operations / Project Management / Data Centers with an organisation of repute
PROFESSIONAL PROFILE
 17 years in IT Operations, Project Management; mostly into Banking Domain
 Managing and mentoring teams for 8 years (engineer selection, grooming, team management)
 Adept in managing client & internal IT support for large organizations
 Pivotal in Delivery Management, Operations Management, Project Management, Transition
Management, Stakeholder Management at Senior Level
 Ensure successful, timely proactive resolution of complex issues, including notification and escalation of high
priority incidents and outages in line with agreed SLA’s (L1, L2 & L3 support)
 Profit maximization, prevention of revenue leakage, client engagement, vendor management
 Responsible for managing large teams (inclusive of server, exchange support, virtualization, VC & desktop)
 Expert in providing services under virtual environment (virtual servers and VDI)
 Pivotal in preparing capital and revenue budget for the IT requirements and controlling the same
 Expert in mitigating risks and BCP for business critical IT services
 Adept in ITIL processes like Capacity Management, Change Management, Incident Management, etc
 Accredited with Best Team Player Award based on outstanding performance in driving various projects and
delivering the key results. This was awarded by the Hon. Director of Infosys Technologies Ltd.
 Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions,
troubleshooting for complex infrastructure management.
CAREER HIGHLIGHTS
Nov’14 – Aug’16 FIS Payment Solutions & Services Project Manager
Nov’14 – Aug’16 Making a new bank operational - Responsible to setup Data Center and DR Center
Nov’14 – Aug’16 Internal DC and DR migration
Mar’10 – Nov’14 L&T Infotech Ltd, Navi Mumbai Team Lead
The Growth Path:
Sept’13 – Nov’14 Infrastructure Project & Operations Manager Reputed clients from North European
Region (Responsible to manage complete engagement for multiple clients)
Dec’10 – Sept’13 Infrastructure Project & Operations Manager – Responsible for managing IT
support for US based Bank, with large teams of engineers reporting to me.
Mar’10 – Dec’10 Technical Leader (Joined L&T Infotech Navi Mumbai)
Jun’06 – Mar’10 Infosys Technologies, Pune & Bangalore Technology Analyst
The Growth Path:
Jun’06 – Feb’08 Senior Network Engineer (Joined Infosys Pune)
Mar’08 – Sep’09 Senior Network Engineer (Moved to Bangalore – Joined the Core Focused networking
group of Infosys)
Oct’09 – Mar’10 Technology Analyst (Got the designation change)
Jul’04 – May’06 Sify Ltd., Pune Network Engineer
Sep’99– Jul’04 Wipro Net Ltd & Wipro Infotech, Pune NOA/Network Engineer
(As GNIIT trainee, outsourced engineer, on direct contract with Wipro Infotech etc)
Key Result Areas:
Project Management
 Developing an understanding of company’s strategic business objectives to ensure that projects are
structured to deliver maximum return in the shortest amount of time.
 Identify the objectives of the project and the benefits from the project to the organization and the stake
holders
 Identify the dependencies of the tasks and sub tasks to prepare the Project Management Plan
 Execute and control the Project through all stages of Project Life Cycle
 Deliver the ROI from the project overcoming triple constraints of the project (Time, Cost and Scope)
 Prepare Project Scope Statement based on Work Breakdown Structure (WBS)
 Estimate time duration for each activity mentioned in the Activity List to produce Project Schedule
 Adept in identifying project risks at various stages of the project and update Risk Management Plan
 Adept in identifying stake holders and send right Communication at right time as per Communication
Management Plan
 Identify resources (software, hardware, team members) required at various stages of the Project Life Cycle
and initiate procurement as per Procurement Management Plan
 Carry out resource leveling to optimize Project Cost
 Deploying new IT solutions by conducting project and risk planning sessions with the blended project
management team which typically includes both functional specialist and technical team to ensure a high
probability of project success.
IT Infrastructure Management
 Identify the objectives of the organization and responsibilities of the IT Department to help the organization
in achieving the same
 Manage large teams (inclusive of MS exchange team, network team, server team, VC team and desktop
team) to deliver IT services to US and Europe based clients
 Prepare Capital and Revenue Budget for the IT Department, get it approved by the management and
manage it throughout the financial year to ensure the project performs within the budget
 Prepare business case for technology upgrades, get it approved by the management and deploy the same
 Negotiate with vendors to get best price for capital purchase as well as AMC renewals
 Determine the performance of the out sourced agencies six monthly based on their service and support
 Manage internal team conflicts to keep the momentum of the team
 Attend performance review meetings, understand SBU’s IT requirements from the SBU Heads and IT
Coordinators
 Adept in handling and successfully resolving highly escalated issues by top management and problems
causing organization wide adverse impact
ITIL Practices
 Pivotal in setting up processes organization wide for all IT services (Capacity Management, Change
Management, Incident Management, Problem Management, Configuration Management)
 Expert in continuously improving services as per PDCA
 Prepare the yearly Capacity Plan for various services and review the same quarterly
 Track changes end to end to ensure required stage has been achieved with minimal efforts and downtime
 Keep the CMDB up to date for various networking services
 Execute major and minor releases as per the Release Management Practices
Technical Skills
 Routing (OSPF, EIGRP, RIP, IGRP) & Switching (Spanning Tree, Trunking, STP, VLANS, VTP, Ether channel)
 Network Management – Cisco Works, CA eHealth 6.0, CA NSM 3.2, CA Netqos Reporter Analyzer
 DHCP, HTTP, DNS, OSI Model
 MS OS – Windows 2008 Servers, Windows 2003 Servers, Windows 7, Windows XP
Major Projects handled
Title : Project Manager – Data Center Implementation
Organization : FIS PSS
Teams : Server, Network, Storage, Database, Virtualization, Performance Monitoring Tool
Scope : Setup data center for client and transition to support team
Responsible for :
 Determining appropriate systems requirements & availability levels
 Estimating cost exposures and risk levels
 Providing detailed site evaluations and selection processes
 Identifying potential weaknesses in proposed system
 Evaluating future expansion opportunities
 Implementing DC and DR within approved budget
 Carrying out DR drill before role out of the bank
 Ensuring successful handover of the DC & DR to support team for operations
Title : Project Manager - IT Infrastructure support (All locations across globe)
Organization : L&T Infotech Ltd
Tenure : Sept’ 2013 – Nov’ 2014
Teams : Virtualization, Server, Network, IP Telephony, Performance Monitoring Tool & Storage
Scope : Manage IT support
Contribution :
 Spotted business opportunities by delivering value addition to the client’s IT Infrastructure
 Transitioned client’s IT infrastructure under support of L&T Infotech
 Delivered agreed SLA with timely most optimized technical solutions
 Delivered L2 & L3 support for server, exchange, network and storage
 Developed and maintained robust, stable and scalable IT infrastructure
 Improved SLA and CSAT by taking strategic decisions and feedbacks
 Setup Capacity Management for all IT services
 Strictly followed ITIL processes while carrying out day to day activities
 Motivated engineers whenever necessary to get the best result out of them
Title : IT Manager
Organization : L&T Infotech Ltd
Client : US Based Bank
Tenure : Dec’ 2010 to Sept’ 2013
Teams : Network, Server, Email Administration, Storage, Helpdesk, Desktop
Scope : Manage IT support
Contribution :
 Improved SLA from 95% to 99% within 3 months
 Delivered L1, L2 & L3 support for network, server, storage, virtualization and desktops
 Developed and maintained robust, stable and scalable IT infrastructure
 Improved SLA and CSAT by taking strategic decisions and feedbacks
 Secured infrastructure using best industry tools like firewalls, Symantec antivirus, WSUS
security patches for servers and desktops
 Restricted internet access using Websense Triton Unified Security Center
 Forecasted business demands from IT based on Capacity Management
Major Accomplishments:
 Accredited the “Best Team Player” award for outstanding performance.
CERTIFICATIONS
 ITIL V3 Foundation Certified on 26th
Sept 2009
EDUCATION
MBA (Computer Management) Dr. D. Y. Patil Inst. Of Management & Research, Pimpri 2001
B. C. S. (Bachelor of Computer Science) Abasaheb Garware College, Pune 1998
PERSONAL DETAILS
Date of Birth : 4th
June 1978
Permanent Address : B-7, Ike-No-Midori, NDA Road, Bawdhan, Pune – 411021

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Experienced IT Pro Seeks New Challenge

  • 1. Pranav Sabane E-Mail: pranav.sabane@rediffmail.com, pranav.sabane@gmail.com Mobile: +91 – 7755917327 I am Technology Oriented Process Driven IT Professional. Currently seeking for higher level assignments in IT Operations / Project Management / Data Centers with an organisation of repute PROFESSIONAL PROFILE  17 years in IT Operations, Project Management; mostly into Banking Domain  Managing and mentoring teams for 8 years (engineer selection, grooming, team management)  Adept in managing client & internal IT support for large organizations  Pivotal in Delivery Management, Operations Management, Project Management, Transition Management, Stakeholder Management at Senior Level  Ensure successful, timely proactive resolution of complex issues, including notification and escalation of high priority incidents and outages in line with agreed SLA’s (L1, L2 & L3 support)  Profit maximization, prevention of revenue leakage, client engagement, vendor management  Responsible for managing large teams (inclusive of server, exchange support, virtualization, VC & desktop)  Expert in providing services under virtual environment (virtual servers and VDI)  Pivotal in preparing capital and revenue budget for the IT requirements and controlling the same  Expert in mitigating risks and BCP for business critical IT services  Adept in ITIL processes like Capacity Management, Change Management, Incident Management, etc  Accredited with Best Team Player Award based on outstanding performance in driving various projects and delivering the key results. This was awarded by the Hon. Director of Infosys Technologies Ltd.  Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex infrastructure management. CAREER HIGHLIGHTS Nov’14 – Aug’16 FIS Payment Solutions & Services Project Manager Nov’14 – Aug’16 Making a new bank operational - Responsible to setup Data Center and DR Center Nov’14 – Aug’16 Internal DC and DR migration Mar’10 – Nov’14 L&T Infotech Ltd, Navi Mumbai Team Lead The Growth Path: Sept’13 – Nov’14 Infrastructure Project & Operations Manager Reputed clients from North European Region (Responsible to manage complete engagement for multiple clients) Dec’10 – Sept’13 Infrastructure Project & Operations Manager – Responsible for managing IT support for US based Bank, with large teams of engineers reporting to me. Mar’10 – Dec’10 Technical Leader (Joined L&T Infotech Navi Mumbai) Jun’06 – Mar’10 Infosys Technologies, Pune & Bangalore Technology Analyst The Growth Path: Jun’06 – Feb’08 Senior Network Engineer (Joined Infosys Pune) Mar’08 – Sep’09 Senior Network Engineer (Moved to Bangalore – Joined the Core Focused networking group of Infosys) Oct’09 – Mar’10 Technology Analyst (Got the designation change) Jul’04 – May’06 Sify Ltd., Pune Network Engineer Sep’99– Jul’04 Wipro Net Ltd & Wipro Infotech, Pune NOA/Network Engineer (As GNIIT trainee, outsourced engineer, on direct contract with Wipro Infotech etc)
  • 2. Key Result Areas: Project Management  Developing an understanding of company’s strategic business objectives to ensure that projects are structured to deliver maximum return in the shortest amount of time.  Identify the objectives of the project and the benefits from the project to the organization and the stake holders  Identify the dependencies of the tasks and sub tasks to prepare the Project Management Plan  Execute and control the Project through all stages of Project Life Cycle  Deliver the ROI from the project overcoming triple constraints of the project (Time, Cost and Scope)  Prepare Project Scope Statement based on Work Breakdown Structure (WBS)  Estimate time duration for each activity mentioned in the Activity List to produce Project Schedule  Adept in identifying project risks at various stages of the project and update Risk Management Plan  Adept in identifying stake holders and send right Communication at right time as per Communication Management Plan  Identify resources (software, hardware, team members) required at various stages of the Project Life Cycle and initiate procurement as per Procurement Management Plan  Carry out resource leveling to optimize Project Cost  Deploying new IT solutions by conducting project and risk planning sessions with the blended project management team which typically includes both functional specialist and technical team to ensure a high probability of project success. IT Infrastructure Management  Identify the objectives of the organization and responsibilities of the IT Department to help the organization in achieving the same  Manage large teams (inclusive of MS exchange team, network team, server team, VC team and desktop team) to deliver IT services to US and Europe based clients  Prepare Capital and Revenue Budget for the IT Department, get it approved by the management and manage it throughout the financial year to ensure the project performs within the budget  Prepare business case for technology upgrades, get it approved by the management and deploy the same  Negotiate with vendors to get best price for capital purchase as well as AMC renewals  Determine the performance of the out sourced agencies six monthly based on their service and support  Manage internal team conflicts to keep the momentum of the team  Attend performance review meetings, understand SBU’s IT requirements from the SBU Heads and IT Coordinators  Adept in handling and successfully resolving highly escalated issues by top management and problems causing organization wide adverse impact ITIL Practices  Pivotal in setting up processes organization wide for all IT services (Capacity Management, Change Management, Incident Management, Problem Management, Configuration Management)  Expert in continuously improving services as per PDCA  Prepare the yearly Capacity Plan for various services and review the same quarterly  Track changes end to end to ensure required stage has been achieved with minimal efforts and downtime  Keep the CMDB up to date for various networking services  Execute major and minor releases as per the Release Management Practices Technical Skills  Routing (OSPF, EIGRP, RIP, IGRP) & Switching (Spanning Tree, Trunking, STP, VLANS, VTP, Ether channel)  Network Management – Cisco Works, CA eHealth 6.0, CA NSM 3.2, CA Netqos Reporter Analyzer  DHCP, HTTP, DNS, OSI Model  MS OS – Windows 2008 Servers, Windows 2003 Servers, Windows 7, Windows XP
  • 3. Major Projects handled Title : Project Manager – Data Center Implementation Organization : FIS PSS Teams : Server, Network, Storage, Database, Virtualization, Performance Monitoring Tool Scope : Setup data center for client and transition to support team Responsible for :  Determining appropriate systems requirements & availability levels  Estimating cost exposures and risk levels  Providing detailed site evaluations and selection processes  Identifying potential weaknesses in proposed system  Evaluating future expansion opportunities  Implementing DC and DR within approved budget  Carrying out DR drill before role out of the bank  Ensuring successful handover of the DC & DR to support team for operations Title : Project Manager - IT Infrastructure support (All locations across globe) Organization : L&T Infotech Ltd Tenure : Sept’ 2013 – Nov’ 2014 Teams : Virtualization, Server, Network, IP Telephony, Performance Monitoring Tool & Storage Scope : Manage IT support Contribution :  Spotted business opportunities by delivering value addition to the client’s IT Infrastructure  Transitioned client’s IT infrastructure under support of L&T Infotech  Delivered agreed SLA with timely most optimized technical solutions  Delivered L2 & L3 support for server, exchange, network and storage  Developed and maintained robust, stable and scalable IT infrastructure  Improved SLA and CSAT by taking strategic decisions and feedbacks  Setup Capacity Management for all IT services  Strictly followed ITIL processes while carrying out day to day activities  Motivated engineers whenever necessary to get the best result out of them Title : IT Manager Organization : L&T Infotech Ltd Client : US Based Bank Tenure : Dec’ 2010 to Sept’ 2013 Teams : Network, Server, Email Administration, Storage, Helpdesk, Desktop Scope : Manage IT support Contribution :  Improved SLA from 95% to 99% within 3 months  Delivered L1, L2 & L3 support for network, server, storage, virtualization and desktops  Developed and maintained robust, stable and scalable IT infrastructure  Improved SLA and CSAT by taking strategic decisions and feedbacks  Secured infrastructure using best industry tools like firewalls, Symantec antivirus, WSUS security patches for servers and desktops  Restricted internet access using Websense Triton Unified Security Center  Forecasted business demands from IT based on Capacity Management Major Accomplishments:  Accredited the “Best Team Player” award for outstanding performance. CERTIFICATIONS  ITIL V3 Foundation Certified on 26th Sept 2009 EDUCATION MBA (Computer Management) Dr. D. Y. Patil Inst. Of Management & Research, Pimpri 2001 B. C. S. (Bachelor of Computer Science) Abasaheb Garware College, Pune 1998 PERSONAL DETAILS Date of Birth : 4th June 1978
  • 4. Permanent Address : B-7, Ike-No-Midori, NDA Road, Bawdhan, Pune – 411021