1. Pranav Sabane
E-Mail: pranav.sabane@rediffmail.com, pranav.sabane@gmail.com
Mobile: +91 – 7755917327
I am Technology Oriented Process Driven IT Professional. Currently seeking for higher level
assignments in IT Operations / Project Management / Data Centers with an organisation of repute
PROFESSIONAL PROFILE
17 years in IT Operations, Project Management; mostly into Banking Domain
Managing and mentoring teams for 8 years (engineer selection, grooming, team management)
Adept in managing client & internal IT support for large organizations
Pivotal in Delivery Management, Operations Management, Project Management, Transition
Management, Stakeholder Management at Senior Level
Ensure successful, timely proactive resolution of complex issues, including notification and escalation of high
priority incidents and outages in line with agreed SLA’s (L1, L2 & L3 support)
Profit maximization, prevention of revenue leakage, client engagement, vendor management
Responsible for managing large teams (inclusive of server, exchange support, virtualization, VC & desktop)
Expert in providing services under virtual environment (virtual servers and VDI)
Pivotal in preparing capital and revenue budget for the IT requirements and controlling the same
Expert in mitigating risks and BCP for business critical IT services
Adept in ITIL processes like Capacity Management, Change Management, Incident Management, etc
Accredited with Best Team Player Award based on outstanding performance in driving various projects and
delivering the key results. This was awarded by the Hon. Director of Infosys Technologies Ltd.
Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions,
troubleshooting for complex infrastructure management.
CAREER HIGHLIGHTS
Nov’14 – Aug’16 FIS Payment Solutions & Services Project Manager
Nov’14 – Aug’16 Making a new bank operational - Responsible to setup Data Center and DR Center
Nov’14 – Aug’16 Internal DC and DR migration
Mar’10 – Nov’14 L&T Infotech Ltd, Navi Mumbai Team Lead
The Growth Path:
Sept’13 – Nov’14 Infrastructure Project & Operations Manager Reputed clients from North European
Region (Responsible to manage complete engagement for multiple clients)
Dec’10 – Sept’13 Infrastructure Project & Operations Manager – Responsible for managing IT
support for US based Bank, with large teams of engineers reporting to me.
Mar’10 – Dec’10 Technical Leader (Joined L&T Infotech Navi Mumbai)
Jun’06 – Mar’10 Infosys Technologies, Pune & Bangalore Technology Analyst
The Growth Path:
Jun’06 – Feb’08 Senior Network Engineer (Joined Infosys Pune)
Mar’08 – Sep’09 Senior Network Engineer (Moved to Bangalore – Joined the Core Focused networking
group of Infosys)
Oct’09 – Mar’10 Technology Analyst (Got the designation change)
Jul’04 – May’06 Sify Ltd., Pune Network Engineer
Sep’99– Jul’04 Wipro Net Ltd & Wipro Infotech, Pune NOA/Network Engineer
(As GNIIT trainee, outsourced engineer, on direct contract with Wipro Infotech etc)
2. Key Result Areas:
Project Management
Developing an understanding of company’s strategic business objectives to ensure that projects are
structured to deliver maximum return in the shortest amount of time.
Identify the objectives of the project and the benefits from the project to the organization and the stake
holders
Identify the dependencies of the tasks and sub tasks to prepare the Project Management Plan
Execute and control the Project through all stages of Project Life Cycle
Deliver the ROI from the project overcoming triple constraints of the project (Time, Cost and Scope)
Prepare Project Scope Statement based on Work Breakdown Structure (WBS)
Estimate time duration for each activity mentioned in the Activity List to produce Project Schedule
Adept in identifying project risks at various stages of the project and update Risk Management Plan
Adept in identifying stake holders and send right Communication at right time as per Communication
Management Plan
Identify resources (software, hardware, team members) required at various stages of the Project Life Cycle
and initiate procurement as per Procurement Management Plan
Carry out resource leveling to optimize Project Cost
Deploying new IT solutions by conducting project and risk planning sessions with the blended project
management team which typically includes both functional specialist and technical team to ensure a high
probability of project success.
IT Infrastructure Management
Identify the objectives of the organization and responsibilities of the IT Department to help the organization
in achieving the same
Manage large teams (inclusive of MS exchange team, network team, server team, VC team and desktop
team) to deliver IT services to US and Europe based clients
Prepare Capital and Revenue Budget for the IT Department, get it approved by the management and
manage it throughout the financial year to ensure the project performs within the budget
Prepare business case for technology upgrades, get it approved by the management and deploy the same
Negotiate with vendors to get best price for capital purchase as well as AMC renewals
Determine the performance of the out sourced agencies six monthly based on their service and support
Manage internal team conflicts to keep the momentum of the team
Attend performance review meetings, understand SBU’s IT requirements from the SBU Heads and IT
Coordinators
Adept in handling and successfully resolving highly escalated issues by top management and problems
causing organization wide adverse impact
ITIL Practices
Pivotal in setting up processes organization wide for all IT services (Capacity Management, Change
Management, Incident Management, Problem Management, Configuration Management)
Expert in continuously improving services as per PDCA
Prepare the yearly Capacity Plan for various services and review the same quarterly
Track changes end to end to ensure required stage has been achieved with minimal efforts and downtime
Keep the CMDB up to date for various networking services
Execute major and minor releases as per the Release Management Practices
Technical Skills
Routing (OSPF, EIGRP, RIP, IGRP) & Switching (Spanning Tree, Trunking, STP, VLANS, VTP, Ether channel)
Network Management – Cisco Works, CA eHealth 6.0, CA NSM 3.2, CA Netqos Reporter Analyzer
DHCP, HTTP, DNS, OSI Model
MS OS – Windows 2008 Servers, Windows 2003 Servers, Windows 7, Windows XP
3. Major Projects handled
Title : Project Manager – Data Center Implementation
Organization : FIS PSS
Teams : Server, Network, Storage, Database, Virtualization, Performance Monitoring Tool
Scope : Setup data center for client and transition to support team
Responsible for :
Determining appropriate systems requirements & availability levels
Estimating cost exposures and risk levels
Providing detailed site evaluations and selection processes
Identifying potential weaknesses in proposed system
Evaluating future expansion opportunities
Implementing DC and DR within approved budget
Carrying out DR drill before role out of the bank
Ensuring successful handover of the DC & DR to support team for operations
Title : Project Manager - IT Infrastructure support (All locations across globe)
Organization : L&T Infotech Ltd
Tenure : Sept’ 2013 – Nov’ 2014
Teams : Virtualization, Server, Network, IP Telephony, Performance Monitoring Tool & Storage
Scope : Manage IT support
Contribution :
Spotted business opportunities by delivering value addition to the client’s IT Infrastructure
Transitioned client’s IT infrastructure under support of L&T Infotech
Delivered agreed SLA with timely most optimized technical solutions
Delivered L2 & L3 support for server, exchange, network and storage
Developed and maintained robust, stable and scalable IT infrastructure
Improved SLA and CSAT by taking strategic decisions and feedbacks
Setup Capacity Management for all IT services
Strictly followed ITIL processes while carrying out day to day activities
Motivated engineers whenever necessary to get the best result out of them
Title : IT Manager
Organization : L&T Infotech Ltd
Client : US Based Bank
Tenure : Dec’ 2010 to Sept’ 2013
Teams : Network, Server, Email Administration, Storage, Helpdesk, Desktop
Scope : Manage IT support
Contribution :
Improved SLA from 95% to 99% within 3 months
Delivered L1, L2 & L3 support for network, server, storage, virtualization and desktops
Developed and maintained robust, stable and scalable IT infrastructure
Improved SLA and CSAT by taking strategic decisions and feedbacks
Secured infrastructure using best industry tools like firewalls, Symantec antivirus, WSUS
security patches for servers and desktops
Restricted internet access using Websense Triton Unified Security Center
Forecasted business demands from IT based on Capacity Management
Major Accomplishments:
Accredited the “Best Team Player” award for outstanding performance.
CERTIFICATIONS
ITIL V3 Foundation Certified on 26th
Sept 2009
EDUCATION
MBA (Computer Management) Dr. D. Y. Patil Inst. Of Management & Research, Pimpri 2001
B. C. S. (Bachelor of Computer Science) Abasaheb Garware College, Pune 1998
PERSONAL DETAILS
Date of Birth : 4th
June 1978