The document summarizes the qualifications of Christine M. Deleon, an experienced Information Technology professional seeking a position in network infrastructure and administration. She has over 3 years of experience providing technical support for IT hardware and software products at EMC Corporation. She is pursuing an MBA and has technical skills including various operating systems, hardware, languages, and networking tools. She is proficient in project management and has experience coordinating IT projects at healthcare and data management companies.

1. CHRISTINE M. DELEON
244 Tammanny Lane • Romeoville, IL 60446 • (630) 418 2739 • deleo2004@aol.com
SUMMARY OF QUALIFICATIONS
Articulate, confident, and achievement driven Information Technology professional and impending MBA graduate
with progressive growth and experience in the ares of Network Infrastructure and Administration. Motivated and
analytical problem solver offering a strong academic background with particular strengths in:
• Over three years of professional technical support on information infrastructure hardware and software
products to lower costs, lower risk and ensure optimal performance and business agility.
• Technical proficiency in a broad range of operating systems, computer hardware, languages, and tools.
• Knowledge and understanding of network infrastructure and design with the ability to recognize the key
elements of IT methodologies and processes and their direct impact on achieving business goals and
objectives.
• Extraordinary time management skills with the ability to excel in a fast-paced, deadline driven environment,
manage competing priorities with ease, and inspiring confidence at all levels.
• Demonstrated ability as a team contributor and leader with the ability to establish rapport with a diverse
group of individuals.
• Exceptional communication skills with the capacity to build rapport with colleagues and customers.
• Bilingual with proficiency in Spanish.
TECHNICAL SKILLS
LAN/WAN/SAN • TCP/IP • HTML • HELP DESK • WIRESHARK • OPNET IT GURU • NET DOCTOR
WINDOWS & UNIX OPERATING SYSTEMS • CISCO & BROCADE ROUTERS & SWITCHES
ORACLE MS OFICE 2003/2007 • SHAREPOINT • PROJECT MANAGEMENT
RISK MITIGATION • TRAINING & DEVELOPMENT
PROFESSIONAL EXPERIENCE
EMC Corporation, Lisle, IL September 2007-Present
ASSOCIATE TECHNOLOGY CONSULTANT
Collaborate with sales team to develop and implement specific account penetration strategies, and product,
service, and sales plans. Anticipate technology and/or market trends to provide guidance to external customers
on their application, offering customer feedback on business requirements back to EMC's engineering and
marketing organizations.
•Successfully cultivate relationships with the account team, partners and customers in support of sales team
objectives, engaging and leveraging corporate resources, abilities, budgets, and personnel as appropriate.
•Maintain knowledge and understanding of competitive solutions and delivering training to account teams
to effectively address and mitigate customer concerns and objections to EMC solutions.
• Configure and document software, hardware, and service solutions to meet customer and sales
objectives while completing required pre-sales documentation in a timely and efficient manner.
Health Care Service Corporation, Chicago, IL March 2007 to November 2007
(Blue Cross Blue Shield of Illinois)
INFORMATION TECHNOLOGY GROUP-PROJECT COORDINATOR
• Collaborated with project managers and technical leads on large, complex technical projects and
programs of high risk.
• Developed and maintained project plans and timetables; compiled and distributed project logs, meeting
minutes, action items, and status reports.
• Cultivated relationships between the technology group and internal/external client organizations to
ensure the seamless execution of projects and achievement of client deliverables and expectations.

2. • Participated in solution deliverable methodology (SDM) training; completed online Cisco training
courses.
Symphony Information Resources (IRI), Chicago, IL March 2005 to March 2007
EXECUTIVE ASSISTANT/DATA COORDINATOR
• Managed Global Data request projects, assisting commercial teams in the tracking and monitoring of
progress of submitted requests and final resolution.
• Created and monitored new invoices in Oracle Financials application.
MWH Americas Inc., Chicago, IL November 2003-November 2004
BUSINESS ANALYST/PROJECT COORDINATOR
• Compiled and generated financial data analysis and project reporting to the Domestic and Energy
Resource group.
• Drafted requests for information and requests for proposals.
• Delivered training to project managers on using the workload forecast and operational information
management tool.
EDUCATION & PROFESSIONAL DEVELOPMENT
DeVry University Keller Graduate School of Management
Master of Business Administration Candidate (2011) • Network & Communications Management
Master of Network & Communications (2009) • Concentration in Security
Graduated with Distinction (3.9 GPA)
DeVry University, Addison, IL
Bachelor of Science • Network & Communications Management (2007)
Graduated Cum Laude • GPA 3.7/4.0
CAPM Certification Candidate (expected completion January 2011)
Relevant Coursework
Network Strategy & Design • Network Operations & Management • Network Security
Wireless Systems • Project Management
Affiliations
Women in Technology International (WITI) • EMC Proven Professional Network
EMC Women’s Leadership Forum • Project Management Institute (PMI)