Gary Smallwood has over 15 years of experience in sales, marketing, healthcare, and management. He has held roles as an account manager, career counselor, caretaker, vice president of marketing, and sales and training manager. Smallwood is skilled in motivating teams, building relationships, working efficiently under pressure, and exceeding goals. He has experience in industries such as healthcare benefits, vacation sales, small business marketing, and financial services.

1. Gary M. Smallwood
407-748-8676 www.linkedin.com/pub/gary-smallwood/89/656/283 GaryVette1998@aol.com
1
ACCOUNT MANAGER PROFESSIONAL
PROFILE
Goal-oriented professional with extensive experience in sales, marketing and motivating others.
Dependable, punctual team player and leader with a proven history of leading businesses and exceeded
goals. Gifted in building lasting, trust worthy relationships with clients including co-workers. Ability to
deliver task in a timely manner while efficiently working under pressure. Committed to achieving on the
job excellence while creating an enjoyable work environment.
SKILLS SUMMARY
 Motivator  Team player
 Critical thinker  Influential
 Receptive  Dedicated
 2015 HIPPA Certified  Forward-Thinking
PROFESSIONAL EXPERIENCE
Aon Hewitt, Inc. Orlando, Florida Your Spending Account Rep (2014 to 2015)
Worker in an inbound call center assisting retirees with HRA, FSA, claims, plan provisions while
maintaining a presence in a chat room assisting co-workers with questions.
 Worked efficiently with CS Pro Platform.
 Became familiar with variety of companies and different plan provisions to maximize
enrollments.
 Assisted coaches with retiree pod plan provisions including helping with “how to” questions.
 Worked in and around financial sensitive information.
 Familiar with working within a Lotus platform.
Benefits Support Special (2014)
Performed “Needs Assessments” to determine adequate supplemental insurance needed for retirees in an
outbound call environment. Assisted retirees in enrolling and obtaining a medical plan.
 Medicare/Medicaid Certifications.
 Maintained high level of enrollments/assessments while assisting co-workers.
 Top of training class in tests scores.
 Worked efficiently with CRM platform.
 Became familiar with client plan provisions and assisted co-workers in explaining to retirees. The
“go to guy” for answers about plan provisions and procedures.
Career Bridge, Inc. Maitland, Florida Career Counselor (2013 to 2014)
Sold marketing plans for clients that were seeking employment or wanting to obtain a better position.
Worked with potential clients to create a marketing plan, targeting potential employers, and finding an
affordable plan to help obtain their goals.
Wyndham Vacation Resorts Orlando, Florida Vacation Sales Rep (2013)
Sold vacation packages for weekend getaways. Assisted timeshare owners in finding a vacation spot
which included activities.
Westgate Vacation Ownership Kissimmee, Florida Seasonal Vacation Sales Rep (2012)
Presented current Vacation Owners with the option to upgrade, purchase more, or trade up to newer
timeshares within the Westgate family of resorts.

2. Gary M. Smallwood
407-748-8676 www.linkedin.com/pub/gary-smallwood/89/656/283 GaryVette1998@aol.com
2
Home Healthcare Oviedo, Florida Caretaker (2009 - 2011)
Cared for Cancer patient. This included wound care, medication coordination, appointment transportation,
reporting to doctors on health events, motivating activities, maintaining household functions, investing in
personal portfolio to create income.
Smallwood&Patton, LLC. Sanford, Florida Vice President of Marketing (2009)
Created and implemented marketing campaigns for small, publicly traded companies while negotiating
contracts, hiring/training new employees, trading stock of company, raising capital, seeking new clients,
working with company President on budget and payroll.
 Created presence in competitive industry within short period of time.
 Signed contracts with multiple clients creating revenue within short period of time.
 Solved problems with clients, employees while performing all daily duties.
 Negotiated leases, office equipment, phone and computer systems.
 Branded Smallwood&Patton LLC in investment community.
 Exceeded all expectations from President and obtained numerous bonuses.
Smallcap Solutions, LLC Oviedo, Florida Managing Partner (2007 - 2008)
Created and implemented marketing campaigns for small, publicly traded companies while negotiating
contracts, hiring/training new employees, trading stock of company, raising capital, seeking new clients,
working with company President on budget and payroll.
Corporate Development Group Casselberry, Florida General Manager (2006)
Hired, trained, supervised, and communicated with investors and the CEO regarding the stock price,
trading, and payroll/bonuses.
 Communicated with investors and clients to keep contracts and deliver satisfactory results.
 Consulted with CEO on trading stock, investing, negotiating contracts, and establishing office.
 Taught staff Securities Exchange compliance on what, and how to say things.
Home Healthcare Oviedo, Florida Caretaker (2005 - 2006)
Cared for Cancer patient. Distributing medications, appointment transportation, reporting to doctors on
health events, motivating activities, maintaining household functions, while investing in personal
portfolio.
Big Apple Consulting, Inc. Longwood, Florida Sales and Training Manager (2004 - 2005)
Worked directly with the CEO, VP and COO budgeting, strategizing and planning daily/weekly/monthly
goals. Motivated sales floor with morning meetings, training, goal setting, strategies, bonuses and one-on-
one instructions to accomplish sales goals.
 Improved sales performance from $2,000 per week to over $30,000 per day.
 Retrained sales floor after decline from business downturn.
 Trained and supervised 24 broker relations executives, replacing two managers from before.
 Improved moral and created lasting business relations from sales floor, invertors and staff.
 Solidified contracts from the improved performance.
 Communicated with investors about contracts to rectify compliance.
EDUCATION
 Florida Technical College, Computer Electronics.
 Held a Series 7 & 63, Investment Securities Licenses.
 Passed Florida Life, Health, and Variable Annuities Licenses, top score of class.