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1. Syed Abdul Arshed
Address: H:No: 17-9-179; Flat No: 502 A;
Barakat Residency; Kurmaguda;
Telangana; Hyderabad
Mobile: +91 8897652466,
Email: syedabdularshed1@gmail.com
Objective-
To pursue a career with a progressive organization that will allow me to utilize & expand my professional skills & offers
tremendous opportunities for professional growth. In addition, I am eager to contribute my creativity & dedication
towards the success of the team & organization.
Key Skills, Qualities and Experience:
-Significant experience in handling enquiries. -Strong Communication / Negotiation / Mediation Skills.
-Ability to work under pressure & multitask. -Strong Judgment & Decision Making Skills.
-Self motivated & high performing leader. -Adaptable and Quick learner.
-Innovative & Persuasive. -Strong collaboration , influencing and problem resolution skills
-Product presentation. -Market competition analysis.
Summary of Work Roles:
Operations Manager, June’ 2012 – June’ 2019, Ayush General Trading LLC, Dubai (UAE)
 Responsible for solving enquiries pertaining to agricultural food commodities at an earliest.
 Responsible for following up with the Shipping lines to enquire about the freights and vessels available and
make the required negotiations with them.
 Coordinated with various customers in different countries through conference calls to follow them
regarding their re-orders and keeping them abreast about the pricing part of varied foodstuff.
 Keeping track of prices of Commodities like Sugar, Rice, Pulses, Spices etc; on day to day basis &
anticipate the price index based on the ongoing market trend by continuously being in contact with the
Principals.
 Liaise with our associates in GCC Countries regarding the updates with respect to various commodities
specially Sugar & Rice and filling up the gaps with relevance to them.
 Responsible for meeting varied clients and brokerage firms on behalf of the superiors to discuss the various
elements of our business and closing the deal with them respectively.
 Organizing meeting schedules for the superiors & accompanying them to the meetings.
 Responsible for giving quotations to the customers as per their enquiry by getting the spot prices from
various sources & negotiating with them.
 Attended customers from various countries & discuss the issues that frequently occur & discuss the same
with the superiors to come out with a feasible solution.
 Representing the company in Foodstuff Exhibitions held in Dubai(U.A.E) and promoting the Company’s
Profile & Product Line to the prospects.
 Periodic follow ups with the Clients to enquire about the splits of their shipments & additional documents
they require according to Country’s new norms for clearing the shipments.
 Responsible for finalization of Artworks for various Brands after re-confirmation with the Customers and
forwarding the same to the Printing & Packaging department.
 Following the existing customers for the new orders & providing them with the revised quotations on a
periodic basis.
 Assist seniors in maximizing profit by formulating strategies for clients.
 Known for delivering excellent customer service to the clients by filling up the gaps through fixing up their
problems.

2. Transaction Banking Services and Cash Management Supervisor, February’ 2005 – February’ 2012,
Saudi American Bank(Samba Financial Group), Kingdom of Saudi Arabia (K.S.A)
 Acted as a lead in handling inquiries coming from various branches of Saudi American Bank that were
distributed all across the country of Saudi Arabia (K.S.A).
 Responsible for coordinating with counterparts in corresponding banks & beneficiary banks located in
Indonesia, Bangladesh, India, Egypt, Jordan, Lebanon, United States of America (U.S.A.) & United
Kingdom (U.K.)
 Resolved cases of issues; refund, status confirmation & stop payments.Was also responsible for
modification of inquiries & keeping their updates until resolved to the fullest.
 Solving all the requests & inquiries within the stipulated period of time.
 Keeping track of all incoming & outgoing enquiries.
 Responsible for tackling cases with respect to Office for Foreign Assets Control (OFAC) that used to be kept
on hold.
 Had been a part of meetings and discussions involving other members of the team and higher-ups to
enhance the effectiveness of the process.
 Constantly working with Compliance and the Business development team to come out with the best
possible Turn Around Time (TAT) that could be assigned for various countries to ensure a robust process is
developed for customer satisfaction.
 Played as a lead representing my department of Transaction Banking Services (TBS) in meetings &
conferences which consists of delegates from regions such as UK, USA, India, Indonesia, India, Egypt,
Jordan & Lebanon.
 Providing regular status updates to the senior management, discussing progress on pending issues and
manage/escalate issues with proper co-ordination with the counter parts in various countries.
 Multi-tasked different works independently which includes other teams from different geographical
distribution i.e; Eastern, Central and Western Province.
 Had a crucial and pivotal part during the meeting sessions with the auditors at the time of periodic
auditing.Was also authorized to see that every document is been streamlined and furnished to the auditors
as per their requirement.
Qualifications:
Course Qualification Year
Post Graduation
Master of Business Administration (MBA),
Marketing & Human Resources.
Osmania University, Hyderabad – India.
2004
Graduation Bachelor of Science (B.Sc.), Osmania University, Hyd. 2001
Personal Information:
Date of Birth- 23rd
August 1980
Marital Status-Married
Languages- English, Hindi, Urdu, Arabic
Nationality- Indian