Many organisations seem to fear that making their products accessible means dumbing them down: they might then work for everyone, but they will lose a lot of their pizzazz in the process.
In this eAccess-13 presentation Jonathan Hassell presents the contrary view - that organisations that really look into the different needs of their disabled audiences often find this breaks them out of fixed positions, allowing them to take innovative leaps in product design.
Using examples from the typewriter to the iPhone classic ‘Zombies, Run!’ and his own recent projects involving the Microsoft Kinect games controller, Jonathan guides you through a way of thinking about product development which is inclusive, creative and potentially very lucrative.
Accessibility innovation through gestural and sign-language interfacesJonathan Hassell
CSUN 2014 talk by Professor Jonathan Hassell describing how Hassell Inclusion, Gamelab UK, and Reflex Arc are using Natural User Interface technologies like Microsoft Kinect to create a whole new generation of assistive technologies based around the movements, gestures and signs different groups of disabled people make.
Two projects are described:
Nepalese Necklace movement games for blind and partially-sighted children that encourage blind and partially-sighted children to engage more readily with their early mobility training through making the body- and spatial-awareness exercises they have to perform the controls for motivational 3D audio-games;
uKinect sign language eLearning games to help people who use sign language to more easily transition into employment by enabling them to learn workplace-specific sign vocabularies using instructive video and our innovative Kinect sign-language recognition system.
NB. All videos in my CSUN presentation had captions, but it's not currently possible to caption the embedded videos in this slideshare. If you need access to the captioned videos, email jonathan@hassellinclusion.com
Presentation at eAccess-12 (#eAccess12) on uKinect and sign recognition systems by Prof Jonathan Hassell, co-lead of uKinect project (www.ukinect.co.uk)
2009: British Accessibility Standards - PAS-78 to BS8878Jonathan Hassell
Presentation given by Jonathan Hassell (Acting Chair of IST/45 - drafting committee for BS8878) at European Accessibility Forum in Frankfurt 2009.
Covers: why we needed a British accessibility Standard (rather than a European one); aims of PAS-78; the reason for updating it into BS8878; the big issues BS8878 will cover
7 Signs of Maturing in Accessibility and InclusionJonathan Hassell
CSUN 2014 talk by Professor Jonathan Hassell describing models for assessing the maturity of accessibility practice - within organisations and in the field as a whole - discussing how they can be used to measure the maturing of the whole accessibility profession that shows signs of happening around us.
Case studies of implementing BS 8878 (CSUN 2012)Jonathan Hassell
Why is embedding web accessibility into your organisation's culture and processes so important? And what do organisations who have done this using BS 8878 say are the benefits? In this presentation Jonathan Hassell, the Standard's lead-author, answers these questions and poses one of his own: should BS 8878 become an International Standard, and if so, how?
How BS8878 brings together usability & accessibilityJonathan Hassell
Accessibility is all about checklists, HTML and assistive technologies. Its only impact on User Experience is to stop designers from being creative.
Sometimes, you'd be forgiven for thinking that those two statements are true.
Professor Jonathan Hassell has spent much of his last three years disproving them, both at the BBC and in other organisations, and coding how accessibility should be seen in the context of user-centred design into BS 8878.
In this presentation from Camp Digital Manchester 2012 he shows how BS 8878 provides a framework for helping UX professionals embed accessibility considerations into their work, how it can empower and free them from onerous constraints, how it can challenge them to be more creative, and how the results can benefit all users, not just those with disabilities.
Accessibility innovation through gestural and sign-language interfacesJonathan Hassell
CSUN 2014 talk by Professor Jonathan Hassell describing how Hassell Inclusion, Gamelab UK, and Reflex Arc are using Natural User Interface technologies like Microsoft Kinect to create a whole new generation of assistive technologies based around the movements, gestures and signs different groups of disabled people make.
Two projects are described:
Nepalese Necklace movement games for blind and partially-sighted children that encourage blind and partially-sighted children to engage more readily with their early mobility training through making the body- and spatial-awareness exercises they have to perform the controls for motivational 3D audio-games;
uKinect sign language eLearning games to help people who use sign language to more easily transition into employment by enabling them to learn workplace-specific sign vocabularies using instructive video and our innovative Kinect sign-language recognition system.
NB. All videos in my CSUN presentation had captions, but it's not currently possible to caption the embedded videos in this slideshare. If you need access to the captioned videos, email jonathan@hassellinclusion.com
Presentation at eAccess-12 (#eAccess12) on uKinect and sign recognition systems by Prof Jonathan Hassell, co-lead of uKinect project (www.ukinect.co.uk)
2009: British Accessibility Standards - PAS-78 to BS8878Jonathan Hassell
Presentation given by Jonathan Hassell (Acting Chair of IST/45 - drafting committee for BS8878) at European Accessibility Forum in Frankfurt 2009.
Covers: why we needed a British accessibility Standard (rather than a European one); aims of PAS-78; the reason for updating it into BS8878; the big issues BS8878 will cover
7 Signs of Maturing in Accessibility and InclusionJonathan Hassell
CSUN 2014 talk by Professor Jonathan Hassell describing models for assessing the maturity of accessibility practice - within organisations and in the field as a whole - discussing how they can be used to measure the maturing of the whole accessibility profession that shows signs of happening around us.
Case studies of implementing BS 8878 (CSUN 2012)Jonathan Hassell
Why is embedding web accessibility into your organisation's culture and processes so important? And what do organisations who have done this using BS 8878 say are the benefits? In this presentation Jonathan Hassell, the Standard's lead-author, answers these questions and poses one of his own: should BS 8878 become an International Standard, and if so, how?
How BS8878 brings together usability & accessibilityJonathan Hassell
Accessibility is all about checklists, HTML and assistive technologies. Its only impact on User Experience is to stop designers from being creative.
Sometimes, you'd be forgiven for thinking that those two statements are true.
Professor Jonathan Hassell has spent much of his last three years disproving them, both at the BBC and in other organisations, and coding how accessibility should be seen in the context of user-centred design into BS 8878.
In this presentation from Camp Digital Manchester 2012 he shows how BS 8878 provides a framework for helping UX professionals embed accessibility considerations into their work, how it can empower and free them from onerous constraints, how it can challenge them to be more creative, and how the results can benefit all users, not just those with disabilities.
Some of our key accessibility ideas are back to front. The most important aspect of the accessibility of images isn't 'alt-text'. The number of disabled people who use assistive technologies is tiny compared with those who don't. And for many people video is more accessible than text, not less accessible.
In this CSUN 2014 talk, Professor Jonathan Hassell exposes 16 foundational things that all advocates “know” about accessibility as myths, using real user-research to show how they need to be replaced to properly serve today’s tablet and mobile-obsessed disabled and older users.
uKinect Gesture Recognition Games for Disabled PeopleJonathan Hassell
Can games technologies like Kinect prove useful in helping people with learning difficulties to communicate?
In this presentation from Digital Shoreditch (#ds12) Jonathan Hassell - co-lead of uKinect - gives a brief glimpse into how uKinect is helping young people who use Makaton to improve their signing, and helping other people who do not sign to understand signing.
He also highlights the potential for technologies that are designed to help disabled people to often break into the mainstream as innovative new directions in product design.
2009: Maturing in accessibility - a brief BBC historyJonathan Hassell
Presentation given by Jonathan Hassell (Head of Audience Experience & Usability for BBC Future Media & Technology) at Media Trust Digital Inclusion conference in 2009.
Covers: how to use the Employers Forum for Disability Maturity Model for accessibility to assess your organisation's maturity, and how the BBC has measured itself against it
Design for all vs. Design for me: the limits of Inclusive DesignJonathan Hassell
Over the last few years accessibility has been usefully rebranded as ‘universal or inclusive design’, to emphasise its obvious link with usability and UX. But ‘universal design’ (design for everyone) is an unattainable ideal, and ‘inclusive design’ (design for as many people as you reasonably can) falls down where people’s needs cannot all be supported by one design. In this UCD-13 presentation, Jonathan Hassell discusses why we are settling for ‘design for all’ when the personalisation capabilities of digital software mean we can ‘design for me’, which is really what everyone wants anyway.
Checking Our Footing: 16 Modern Accessibility Myths DebunkedJonathan Hassell
Many of the things accessibility advocates believe are out of date. Yes, the web industry has loads of myths about accessibility which we constantly need to battle. But some of the understanding of accessibility advocates is equally flawed.
In this talk to a11yLDN 2012 I challenge some of the accepted assumptions many of us hold that I believe are really not serving us, or the disabled and elderly people we are trying to help, well at all. In their place I detail some more researched, more effective findings from which to continue to grow our influence in the web community.
Find the original blog, and join in the discussion at: http://www.hassellinclusion.com/2011/12/accessibility-myths-2011/
Why is eAccessibility always thought about in terms of compliance with standards like WCAG?
What happens when you consider the needs of disabled and elderly people as a challenge to be more innovative?
Inclusion expert Jonathan Hassell's QITCOM-12 gives examples of what can happen when organisations embrace innovation through inclusion.
More detailed examples available from: http://www.hassellinclusion.com/2011/10/beyond-inclusion-and-reverse-inclusion/
Providing better scaffolding - how BS8878 affects people designing inclusive ...Jonathan Hassell
Presentation given by Jonathan Hassell (Director of Hassell Inclusion and lead author of BS8878) at UK-UPA 'Call to action: Designing inclusive user experiences' event London, Sept 2011.
Covers: what accessibility is really all about (inclusive UX); how BS8878 helps organisations understand the business case for accessibility; how to embed accessibility in their business-as-usual; how different job roles each contribute to whether a product includes or excludes disabled and elderly people; how policies can facilitate or inhibit accessibility; now to make good decisions about accessibility; how to ensure you have the right user-research so your decisions are made on facts not assumptions; what BS8878 enables UX staff to do more easily; how hassell inclusion can help you move forwards in implementing BS8878
BBC approach to accessibility & how BS8878 enables others to do the sameJonathan Hassell
Presentation given by Jonathan Hassell (Director of Hassell Inclusion and lead author of BS8878) at User Vision, Edinburgh for Word Usability Day 2011.
Covers: why and how the BBC approach accessible; how BS8878 helps organisations understand the business case for accessibility; how it provides organisations with a framework to embed accessibility in their policies and web design processes; how hassell inclusion can help you move forwards in implementing BS8878 (read the blog at http://www.hassellinclusion.com/category/bs8878/ for more help)
2010: MyDisplay - Accessibility Preferences Aren't for SissiesJonathan Hassell
Presentation given by Jonathan Hassell (Head of Audience Experience & Usability) at IMS Global Learning Impact Awards, Long Beach CA; Unitech 2010, Oslo; Interagency Dialogue on Cloud Computing and Auto-Personalization, Washington DC; BCS HCI workshop on
Accessibility, User Profiling & Adaptation, Dundee; and Access to digital content for education workshop, Tromsø in 2010.
Covers: how disabled people might be excluded from digital participation; disabled people's use of the web, compared to what it could be; if there's so much to gain, what's getting in the way; how current inclusion models don't help; how the BBC have learnt from our past attempts to provide information on assistive technologies and accessibility settings of browsers and operating systems; how the BBC have learnt from our attempts to provide site-based accessibility personalisation; how we've researched other people's 'AAA' tools and found 5 guidelines which successful tools need to follow; how we used those guidelines to direct the creation of our new 'MyDisplay' accessibility personalisation system which we have rolled out across bbc.co.uk; what early users think about MyDisplay and how we are testing it more widely; how global collaboration initiatives like GPII can help adoption of such tools and enable more disabled and elderly people to participate in the digital economy
Policy Driven Adoption of Accessibility - CSUN 2013Jonathan Hassell
Recent G3ict and US government reports suggest that current our models for encouraging ICT accessibility adoption are not working. Using examples from the UK, Canada's AODA, and the State of Texas, in this CSUN 2013 presentation Jeff Kline and Jonathan Hassell discuss whether a Policy-Driven Adoption approach might help.
How BS8878 relates to WCAG 2.0, PAS 78, Mandate 376 and UCD StandardsJonathan Hassell
An updated summary of BS8878 from its lead author, Jonathan Hassell. Including: how it relates to international standards on accessibility (WCAG 2.0 and ISO 9241-210), usability and user-centred design; and how it allows you to embed accessibility concerns into production processes.
It also provides information on how the Standard updates the older PAS 78 UK specification that it supersedes, and how it relates to work on the forthcoming EU accessibility procurement standard Mandate-376.
More information, including case studies of organisations using BS 8878, detailed blogs on its use by SMEs, tools and training for applying the Standard, and news on its progress towards becoming an International Standard can be found at
http://www.hassellinclusion.com/bs8878/
Presentation given by Jonathan Hassell (Head of Audience Experience & Usability) and Robin Christopherson (Head of Accessibility Services, AbilityNet) at Internet 2010, London in 2010.
Covers: how many people in the UK are still unconnected from the internet, and how 25% fewer disabled people are using the internet than the general population; what the reasons for this lag in usage by disabled people might be (and definitely are not); how use of assistive technologies in the UK is much lower than the expected percentages (from Microsoft Forrester research in 2003); how My Web My Way (bbc.co.uk/accessibility) provides information on assistive technologies and browser/OS accessibility settings to help disabled people; how website personalisation technologies can help all users (no matter how contradictory their needs) get a better user-experience; how the BBC ATK is aiming to provide these features on bbc.co.uk
2005: Accessibility: which site production standards and testing methods will...Jonathan Hassell
Presentation given by Jonathan Hassell (Accessibility Editor, Digital Curriculum for BBC New Media) and Giles Colborne (Director, cx partners) at BSI accessibility event in 2005.
Covers: what are 'reasonable steps' to ensure your site is accessible; comparison of 'blind following of standards & conformance badges' approach to accessibility with user-centred design (based on ISO 9421-12 standards for measuring usability and ISO 13407 user-centred design process); comparison of cost-benefits of various usability & accessibility testing methods to assure your site meets your users' needs.
Content for everyone: Making information accessible.
Excellent, clear content is also accessible content that everyone can use. See how many of your content guidelines support plain language and WCAG 2.0 checkpoints.
Updated February 2014
Presented at STC 2013 and ConveyUX 2014
Secure a budget for digital accessibilityAbilityNet
As a digital professional, you know that investing in digital accessibility can increase your reach, reputation and deliver a Return on Investment. However, other internal stakeholders might need convincing. Our FREE slide deck on The Business Case for Accessibility is free to download and customise for your organisation.
AbilityNet hears from scheme who have been handing out FREE technology to help people during the pandemic, and before. We'll find out how tech can tackle loneliness, and the impact it has on individuals' lives. We also hear from an AbilityNet volunteer about the support we provide to older, and disabled people.
Getting Things Done for Technical Communicators at TCUK14Karen Mardahl
My presentation at TCUK14 in Brighton in September 2014 - technicalcommunicationuk.com. It is an update of my similar presentation in June at UA Europe.
Some of our key accessibility ideas are back to front. The most important aspect of the accessibility of images isn't 'alt-text'. The number of disabled people who use assistive technologies is tiny compared with those who don't. And for many people video is more accessible than text, not less accessible.
In this CSUN 2014 talk, Professor Jonathan Hassell exposes 16 foundational things that all advocates “know” about accessibility as myths, using real user-research to show how they need to be replaced to properly serve today’s tablet and mobile-obsessed disabled and older users.
uKinect Gesture Recognition Games for Disabled PeopleJonathan Hassell
Can games technologies like Kinect prove useful in helping people with learning difficulties to communicate?
In this presentation from Digital Shoreditch (#ds12) Jonathan Hassell - co-lead of uKinect - gives a brief glimpse into how uKinect is helping young people who use Makaton to improve their signing, and helping other people who do not sign to understand signing.
He also highlights the potential for technologies that are designed to help disabled people to often break into the mainstream as innovative new directions in product design.
2009: Maturing in accessibility - a brief BBC historyJonathan Hassell
Presentation given by Jonathan Hassell (Head of Audience Experience & Usability for BBC Future Media & Technology) at Media Trust Digital Inclusion conference in 2009.
Covers: how to use the Employers Forum for Disability Maturity Model for accessibility to assess your organisation's maturity, and how the BBC has measured itself against it
Design for all vs. Design for me: the limits of Inclusive DesignJonathan Hassell
Over the last few years accessibility has been usefully rebranded as ‘universal or inclusive design’, to emphasise its obvious link with usability and UX. But ‘universal design’ (design for everyone) is an unattainable ideal, and ‘inclusive design’ (design for as many people as you reasonably can) falls down where people’s needs cannot all be supported by one design. In this UCD-13 presentation, Jonathan Hassell discusses why we are settling for ‘design for all’ when the personalisation capabilities of digital software mean we can ‘design for me’, which is really what everyone wants anyway.
Checking Our Footing: 16 Modern Accessibility Myths DebunkedJonathan Hassell
Many of the things accessibility advocates believe are out of date. Yes, the web industry has loads of myths about accessibility which we constantly need to battle. But some of the understanding of accessibility advocates is equally flawed.
In this talk to a11yLDN 2012 I challenge some of the accepted assumptions many of us hold that I believe are really not serving us, or the disabled and elderly people we are trying to help, well at all. In their place I detail some more researched, more effective findings from which to continue to grow our influence in the web community.
Find the original blog, and join in the discussion at: http://www.hassellinclusion.com/2011/12/accessibility-myths-2011/
Why is eAccessibility always thought about in terms of compliance with standards like WCAG?
What happens when you consider the needs of disabled and elderly people as a challenge to be more innovative?
Inclusion expert Jonathan Hassell's QITCOM-12 gives examples of what can happen when organisations embrace innovation through inclusion.
More detailed examples available from: http://www.hassellinclusion.com/2011/10/beyond-inclusion-and-reverse-inclusion/
Providing better scaffolding - how BS8878 affects people designing inclusive ...Jonathan Hassell
Presentation given by Jonathan Hassell (Director of Hassell Inclusion and lead author of BS8878) at UK-UPA 'Call to action: Designing inclusive user experiences' event London, Sept 2011.
Covers: what accessibility is really all about (inclusive UX); how BS8878 helps organisations understand the business case for accessibility; how to embed accessibility in their business-as-usual; how different job roles each contribute to whether a product includes or excludes disabled and elderly people; how policies can facilitate or inhibit accessibility; now to make good decisions about accessibility; how to ensure you have the right user-research so your decisions are made on facts not assumptions; what BS8878 enables UX staff to do more easily; how hassell inclusion can help you move forwards in implementing BS8878
BBC approach to accessibility & how BS8878 enables others to do the sameJonathan Hassell
Presentation given by Jonathan Hassell (Director of Hassell Inclusion and lead author of BS8878) at User Vision, Edinburgh for Word Usability Day 2011.
Covers: why and how the BBC approach accessible; how BS8878 helps organisations understand the business case for accessibility; how it provides organisations with a framework to embed accessibility in their policies and web design processes; how hassell inclusion can help you move forwards in implementing BS8878 (read the blog at http://www.hassellinclusion.com/category/bs8878/ for more help)
2010: MyDisplay - Accessibility Preferences Aren't for SissiesJonathan Hassell
Presentation given by Jonathan Hassell (Head of Audience Experience & Usability) at IMS Global Learning Impact Awards, Long Beach CA; Unitech 2010, Oslo; Interagency Dialogue on Cloud Computing and Auto-Personalization, Washington DC; BCS HCI workshop on
Accessibility, User Profiling & Adaptation, Dundee; and Access to digital content for education workshop, Tromsø in 2010.
Covers: how disabled people might be excluded from digital participation; disabled people's use of the web, compared to what it could be; if there's so much to gain, what's getting in the way; how current inclusion models don't help; how the BBC have learnt from our past attempts to provide information on assistive technologies and accessibility settings of browsers and operating systems; how the BBC have learnt from our attempts to provide site-based accessibility personalisation; how we've researched other people's 'AAA' tools and found 5 guidelines which successful tools need to follow; how we used those guidelines to direct the creation of our new 'MyDisplay' accessibility personalisation system which we have rolled out across bbc.co.uk; what early users think about MyDisplay and how we are testing it more widely; how global collaboration initiatives like GPII can help adoption of such tools and enable more disabled and elderly people to participate in the digital economy
Policy Driven Adoption of Accessibility - CSUN 2013Jonathan Hassell
Recent G3ict and US government reports suggest that current our models for encouraging ICT accessibility adoption are not working. Using examples from the UK, Canada's AODA, and the State of Texas, in this CSUN 2013 presentation Jeff Kline and Jonathan Hassell discuss whether a Policy-Driven Adoption approach might help.
How BS8878 relates to WCAG 2.0, PAS 78, Mandate 376 and UCD StandardsJonathan Hassell
An updated summary of BS8878 from its lead author, Jonathan Hassell. Including: how it relates to international standards on accessibility (WCAG 2.0 and ISO 9241-210), usability and user-centred design; and how it allows you to embed accessibility concerns into production processes.
It also provides information on how the Standard updates the older PAS 78 UK specification that it supersedes, and how it relates to work on the forthcoming EU accessibility procurement standard Mandate-376.
More information, including case studies of organisations using BS 8878, detailed blogs on its use by SMEs, tools and training for applying the Standard, and news on its progress towards becoming an International Standard can be found at
http://www.hassellinclusion.com/bs8878/
Presentation given by Jonathan Hassell (Head of Audience Experience & Usability) and Robin Christopherson (Head of Accessibility Services, AbilityNet) at Internet 2010, London in 2010.
Covers: how many people in the UK are still unconnected from the internet, and how 25% fewer disabled people are using the internet than the general population; what the reasons for this lag in usage by disabled people might be (and definitely are not); how use of assistive technologies in the UK is much lower than the expected percentages (from Microsoft Forrester research in 2003); how My Web My Way (bbc.co.uk/accessibility) provides information on assistive technologies and browser/OS accessibility settings to help disabled people; how website personalisation technologies can help all users (no matter how contradictory their needs) get a better user-experience; how the BBC ATK is aiming to provide these features on bbc.co.uk
2005: Accessibility: which site production standards and testing methods will...Jonathan Hassell
Presentation given by Jonathan Hassell (Accessibility Editor, Digital Curriculum for BBC New Media) and Giles Colborne (Director, cx partners) at BSI accessibility event in 2005.
Covers: what are 'reasonable steps' to ensure your site is accessible; comparison of 'blind following of standards & conformance badges' approach to accessibility with user-centred design (based on ISO 9421-12 standards for measuring usability and ISO 13407 user-centred design process); comparison of cost-benefits of various usability & accessibility testing methods to assure your site meets your users' needs.
Content for everyone: Making information accessible.
Excellent, clear content is also accessible content that everyone can use. See how many of your content guidelines support plain language and WCAG 2.0 checkpoints.
Updated February 2014
Presented at STC 2013 and ConveyUX 2014
Secure a budget for digital accessibilityAbilityNet
As a digital professional, you know that investing in digital accessibility can increase your reach, reputation and deliver a Return on Investment. However, other internal stakeholders might need convincing. Our FREE slide deck on The Business Case for Accessibility is free to download and customise for your organisation.
AbilityNet hears from scheme who have been handing out FREE technology to help people during the pandemic, and before. We'll find out how tech can tackle loneliness, and the impact it has on individuals' lives. We also hear from an AbilityNet volunteer about the support we provide to older, and disabled people.
Getting Things Done for Technical Communicators at TCUK14Karen Mardahl
My presentation at TCUK14 in Brighton in September 2014 - technicalcommunicationuk.com. It is an update of my similar presentation in June at UA Europe.
Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.Dylan Wilbanks
The moment we start creating a website, we’re setting ourselves up for failure later. Bad code creates middle of the night fire drills. Lack of thinking about accessibility gets our employer sued. Not thinking ahead on mobile generates rework.
We accept this as the normal course of business — but is there any way we could prevent (or lower) this cost? Is there anything we can learn from the building codes that dictate how our built environment is constructed?
A quick tour of how we got where we are with the web, and perhaps some valuable takeaway points.
Increasingly video content is becoming part of the enterprise web environment. The promise of HTML5's video element was supposed to solve a lot of the issues around serving videos to the web. But has it succeeded? And what of Accessibility?
This seminar will cover the state of video delivery on the web today, the issues, the promises, and, importantly, how to ensure that it all meets accessibility requirements.
Getting Things Done for Technical CommunicatorsKaren Mardahl
A TCUK15 workshop by John Kearney and Karen Mardahl at the ISTC's technical communication conference on September 29th in Glasgow, Scotland. Script for the workshop is at http://www.mardahl.dk/2015/10/29/the-getting-things-done-workshop-at-tcuk15/.
What are the features in HTML5 that have the potential to:
make it easier for developers to provide a more accessible user experience?
make it harder for developers to provide a more accessible user experience?
Where does WAI-ARIA fit into the HTML5 accessibility story? How can WAI-ARIA fill the gaps in HTML5 UI accessibility?
Presentation on how usability and accessibility problems are related. Including people with disabilities in usability testing can reveal deeper insights into the kinds of problems users might encounter
Given from a developer's perspective, this presentation will address the concept of responsible web design as an approach to the authoring of accessible web sites.
Designing with Empathy [Reasons to be Creative 2013]Aaron Gustafson
Every decision we make affects the way real people experience our products.
We've all heard the rallying cry for user-centered design, but even those of us who ascribe to that ideal often fall back on our own biases and instincts when it comes to making decisions about how people experience our content and our services.
Sadly, this often means we make decisions we think will be good for our "users" - that anonymous, faceless crowd - rather than actually trying to understand the perspectives, surroundings, capabilities, and disadvantages of the actual people who we are here to serve.
In this session, Aaron will explore why empathy is a good thing, how empathy empowers creativity, and how we, as a community, can inject more empathy into our work.
Almost all Browsers allow you to install Extensions/Add-ons to make them more powerful by adding new functionality. Dirk Ginader will show you how he built build such an Browser extension to add a feature all modern Browsers lack, and how you can do the same by using basic web technologies and how to make them run in every Browser.
This presentation covers various methods for making your infographics not only accessible, but also shareable. This presentation was developed for the CSUN 2013 conference. The accessible version of this presentation is at http://www.last-child.com/accessible-infographics/csun-2013-presentation/
User Experience & Visitor Experience: How to Improve Museum AppsCentralis
As part of a larger museum experience, mobile app content can help “visitors” think in new ways and engage with different perspectives. However, mobile apps should also meet “user” needs for easy and intuitive interaction. In this session from edUi 2013, Centralis' Tanya Treptow and Kathi Kaiser explored key ways for evaluating whether a museum app is meeting the needs of both users and visitors during a day at the museum.
IMPORTANT INFORMATION.
This ppt has been amended. I uploaded a version lacking the last two slides: a business model I was working on and the bibliography. In this version (amended) the bibliography has been added. Apologies.
A presentation over the characteristics and opportunities accruing from the platform thinking.
Open Innovation is a chatchy word that rised a lot of interest as well as critiques (especially in Europe). The innovation porcess has allways been open and the sociotechnical progesses observed over the last century just show that. On the other hand, my inpression is that under this term there is a lot going on. Platform thinking is one of these phenomena.
CityVerve Human Centred Design InductionDrew Hemment
CityVerve Human Centred Design, Induction Workshop, 27 July 2016
Selection of slides from the Human Centred Design induction workshop for project teams with whom FutureEverything will be working in CityVerve.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
Requirements Engineering for the HumanitiesShawn Day
This workshop explores how requirements engineering can be employed by digital and non-digital humanities scholars (and others) to conceptualise and communicate a research project.
requirementsEngineeringAs the field of digital humanities has evolved, one of the biggest challenges has been getting the marrying technical expertise with humanities scholarly practice to successfully deliver sustainable and sound digital projects. At its core this is a communications exercise. However, to communicate effectively demands an ability to effectively translate, define and find clarity in your own mind.
Book summary of 8 steps to innovation—going from jugaad to excellenceSuryanaryanan Suri
This is a book summary to facilitate those who are interested to bring innovative culture in their organisations. I strongly advice them to read the original book.
Beyond the screen - UX research methods for novel technologySwetha Sethu-Jones
A tutorial presentation at UX Cambridge 2015 on user experience research methods for novel technology. For example, wearables, Internet of Things (IoT), smart cities, and more. Includes case studies from others of implementing a UCD approach with research and prototyping when building novel technology concepts.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Key Trends Shaping the Future of Infrastructure.pdf
Accessibility as Innovation - giving your potential users the chance to inspire you
1. Accessibility as Innovation
– giving your potential users the chance to inspire you
Prof Jonathan Hassell (@jonhassell)
Director, Hassell Inclusion
Visiting Professor, London Metropolitan University
eAccess-13, London 31st October 2013
jonathanhassell@yahoo.co.uk
3. “A popular myth relating to Web
accessibility and user experience is that
accessibility and attractive design
simply do not go together…”
Simon Norris
http://www.uxmatters.com/mt/archives/2013/09/making-web-sites-accessible-without-sacrificing-aesthetics.php
18. None of those guys were available… so you’ve got me:
Jonathan Hassell
•
•
•
>10 years experience in accessibility and inclusion
lead author of BS 8878 British Accessibility Standards
former Head of Usability & Accessibility, BBC
•
•
•
led work to embed accessibility across
BBC web, mobile and IPTV production teams
won BIMA 2008 & Access-IT@Home awards
for the accessibility features of BBC iPlayer
Product Manager of innovative products:
•
•
•
won IMS Global Learning Impact Award 2010
for MyDisplay
won „Best Usability & Accessibility‟ BIMA 2006
for My Web, My Way
3 x Bafta-nominated for breakthrough rich-media
eLearning projects for disabled children
25. How to source ideas…
From following
market trends
(e.g. everything
goes social…)
From following
technology
possibilities
(Freeview =>
Youview)
From
encouraging
your team to
come up with
ideas
From listening
to users‟
unmet needs
and finding
ways to meet
them
jonathanhassell@yahoo.co.uk
26. Ideation…
From following
market trends
(e.g. everything
goes social…)
From following
technology
possibilities
(Freeview =>
Youview)
From
encouraging
your team to
come up with
ideas
From listening
to users‟
unmet needs
and finding
ways to meet
them
jonathanhassell@yahoo.co.uk
32. Focus on users…
From following
market trends
(e.g. everything
goes social…)
From following
technology
possibilities
(Freeview =>
Youview)
From
encouraging
your team to
come up with
ideas
From listening
to users‟
unmet needs
and finding
ways to meet
them
jonathanhassell@yahoo.co.uk
34. „wisdom of crowds‟
but not
demographically
reliable;
cheap; public
Online ideas generation/prioritisation from users
jonathanhassell@yahoo.co.uk
35. „ wisdom of crowds‟
through data
capture & mining;
free to get, costly
to manage; private
& public
‟
Strategic listening to all feedback channels
(face-for-face, phone email, twitter, facebook…)
jonathanhassell@yahoo.co.uk
37. Keep listening through iterative user-testing
Do initial
audience
research
If more
improvement
justified,
cycle…
Develop
minimal,
flexible
next version
User test to
get better
audience
research
38. 1st stage:
The right
research
& thought
before you
start
1. Purpose
2. Target audiences
3. Audience needs
4. Preferences & restrictions
5. Relationship
6. User goals
2nd stage:
Making
strategic
choices
based on
that
research
7. Degree of UX
8. Inclusive cf. personalised
9. Delivery platforms
10. Target browsers, OSes, ATs
11. Create/procure, in-house/contract
12. Web technologies
3rd stage:
Production,
launch,
update
cycle
13. Web guidelines
14. Assuring accessibility
15. Launch information
16. Post-launch plans
For more on the process, see BS 8878…
43. The Funding Vision
•
Learners with disabilities may lack independence due to an
inability to communicate by speech or due to lack of motor
control
•
If signs and gestures can be easily learned, recognized and
converted to digital data, a whole new world of opportunity
opens up.
TechDis, BIS, TSB SBRI „Making Waves‟ competition
46. It takes time… – cf. Siri
Speech recognition was able to
understand digits in the 1950s…
Siri‟s intelligence has been
worked on for at least 10 years
52. Why choose Makaton?
BSL
Makaton
Thousands of signs (> 21,000) Hundreds of signs
Individual sign vocab > 5,000
Individual sign vocab < 200
Long sequences of signs
Sign quality fairly uniform
1 or 2 sign sequences
Sign quality very variable,
plus personal (idiosyncratic)
signs
Very few competing teams
Many competing teams
56. Users and contexts of use
Users with comms difficulties
through LDs, Autism, stroke
Supporters of these users:
colleagues, teachers, carers, parents
Signing
e-Learning game
Education
Employment
Independent
Living
59. Hints of a new opportunity
“Boris was so engaging
that blind students were
also asking to use it to
learn to sign…”
60. Example 2: The Nepalese Necklace
A Movement Game for Blind and VI Children
61. The Nepalese Necklace Original concept
• The idea:
• using audio-games & Microsoft Kinect‟s
gesture recognition to encourage blind and
partially-sighted children to engage more
readily with their mobility training
• The project:
• an inexpensive, 3 month Proof of Concept
to investigate the idea‟s potential in a
concrete, testable way
62. The Nepalese Necklace
UCD Approach
• Initial user-research
• found experts in the learning, and
representatives of the learners
• created a way of giving both an initial
idea of what we were talking about, to
get their attention and buy-in
• asked questions to “get into their world”
• then created what they needed/wanted
• Iterative user-testing
• we did this every couple of weeks
• there‟s no substitute for it
63. The Nepalese Necklace
Validation
• Did final research to prove value
• in all contexts of use
(in homes as well as as schools)
• over longer periods of testing, without
expert presence (over at least a week,
without you propping the PoC up)
• observed and interviewed users &
experts to understand how they
behave and feel about the PoC
• Got the results on video
• nothing else quite proves your case