SlideShare a Scribd company logo
Getting Things Done for 
Technical Communicators 
Karen Mardahl 
17 September 2014 
#TCUK14 
#TCUK14GTD
This is a personal “case 
study” for inspiration –
This is a personal “case 
study” for inspiration – 
Your Mileage WILL Vary!
Background for this talk 
Or, how I almost lost it 
Pizarros CC BY-SA 3.0 http://commons.wikimedia.org/wiki/File:Administrative_burden.JPG
© - permission from Instagram.com/pedrsn #GTDtechcommFAIL?
High-level philosophy 
or… 
Hands-on practical stuff?
Takeaways 
• ? 
• ? 
• ?
Let’s be clear: 
A project 
(set of actions) 
vs. 
an action
Let’s be clear: 
A project 
(set of actions) 
vs. 
an action
The GTD ”workflow” steps 
1. Capture/collect/gather 
2. Clarify/process 
3. Organize 
4. Review 
5. Do
Shared with kind permission from Customer Service at The David Allen Company
Colour-coding, rules, categories in Outlook
Computer © 2007 Nuno Pinheiro & David Vignoni & David Miller & Johann Ollivier Lapeyre & Kenneth Wimer & Riccardo Iaconelli / KDE / LGPL 3 
http://commons.wikimedia.org/wiki/File:Oxygen480-devices-computer-laptop.svg 
Nuremburg Funnel stamp Public domain http://commons.wikimedia.org/wiki/File:Nuremberg_Funnel_-_ad_stamp_1910.jpg
Computer © 2007 Nuno Pinheiro & David Vignoni & David Miller & Johann Ollivier Lapeyre & Kenneth Wimer & Riccardo Iaconelli / KDE / LGPL 3 
http://commons.wikimedia.org/wiki/File:Oxygen480-devices-computer-laptop.svg 
Nuremburg Funnel stamp Public domain http://commons.wikimedia.org/wiki/File:Nuremberg_Funnel_-_ad_stamp_1910.jpg
Close your loops
Hashtags in Outlook subject lines
Sending Outlook messages to OneNote
Turning a message into a checklist
Connecting the dots in meetings with Outlook and OneNote
Connecting the dots in meetings with Outlook and OneNote
Next actions
Make action lists, not 
context lists
Calendars 
• Only for very specific actions! 
• Day specific (report due Tuesday) 
• Time specific (meeting at 10.00) 
• Not for what you would like to do! 
(take over the universe)
Shared with kind permission from Customer Service at The David Allen Company
7 things to keep track of 
1. Projects 
2. Project Support Materials 
3. Calendar actions and info 
4. Next Action lists 
5. "Waiting For" list 
6. Someday list 
7. Reference Material
To do
Reviews
Mind 
like 
water 
xlibber CC BY 2.0 
http://commons.wikimedia.org/wiki/File:Ripples_(3144091676).jpg
Tickler file 
John Blyberg CC BY 2.0 
http://commons.wikimedia.org/wiki/File:George_Eastman_House_Part_of_G._Eastmans_card_catal 
og_.jpg
Tickler files, or 43 folders, in OneNote
Tickler files, or 43 folders, in OneNote
Tickler files, or 43 folders, in OneNote
Warning: This talk does 
not do your work for you!
It can help you 
master 
your time 
more efficiently
FOCUS! 
Campephilus CC BY-SA 3.0 http://commons.wikimedia.org/wiki/File:Sciurus-vulgaris_hernandeangelis_stockholm_2008-06-04.jpg
Takeaways 
• Closing loops 
• Next actions 
• Reviews
So questions, much contact 
• Karen Mardahl 
Technical Writer 
SimCorp.com 
• @kmdk 
• about.me/kmdk 
• mardahl.dk
References 
• Allen, David (2003). Getting Things Done: The Art of Stress-Free 
Productivity. Penguin Books. 
• Negrette, David (2013). Getting Things Done the David Allen Way 
with Microsoft OneNote, Second Edition. CreateSpace Independent 
Publishing Platform. 
• Wolff, Dominic (2013). Master Getting Things Done the David Allen 
Way with Evernote: Your 7-Day GTD Immediate Action Plan 
[August 2013] Edition. CreateSpace Independent Publishing 
Platform. 
Additional resources to read and inspire are available at 
http://www.mardahl.dk/2014/06/25/continuing-to-get-things-done-ua-europe- 
conference-follow-up/

More Related Content

What's hot

GTD_Quick_Intro
GTD_Quick_IntroGTD_Quick_Intro
GTD_Quick_Intro
dieter.berz
 
Fail
FailFail
SymEx 2015 - Faster Projects, High Performance and Team Harmony with Critical...
SymEx 2015 - Faster Projects, High Performance and Team Harmony with Critical...SymEx 2015 - Faster Projects, High Performance and Team Harmony with Critical...
SymEx 2015 - Faster Projects, High Performance and Team Harmony with Critical...
PMI Indonesia Chapter
 
Lightning Gtd with Gavin Jackson
Lightning Gtd with Gavin JacksonLightning Gtd with Gavin Jackson
Lightning Gtd with Gavin Jackson
Stephen Dann
 
Creating a Technology Disaster Plan
Creating a Technology Disaster PlanCreating a Technology Disaster Plan
The Convergence of Wills
The Convergence of WillsThe Convergence of Wills
The Convergence of Wills
Beyond20
 
Pm and tm sofial
Pm and tm sofialPm and tm sofial
Pm and tm sofial
Nikolay Stoyanov
 
Pm and tm sofia
Pm and tm sofiaPm and tm sofia
Pm and tm sofia
Nikolay Stoyanov
 
Unit 3b swot analysis
Unit 3b   swot analysisUnit 3b   swot analysis
Unit 3b swot analysis
Alex_Gormley
 
Facilitating Online Interaction 4 Learning Resource Slides
Facilitating Online Interaction 4 Learning Resource SlidesFacilitating Online Interaction 4 Learning Resource Slides
Facilitating Online Interaction 4 Learning Resource Slides
Nancy Wright White
 
Six ideas for one note an introduction
Six ideas for one note an introduction Six ideas for one note an introduction
Six ideas for one note an introduction
Daniel M Groenewald
 
Getting things done - A narrative summary
Getting things done - A narrative summaryGetting things done - A narrative summary
Getting things done - A narrative summary
Sameer Mathur
 
Contributions of Jean-Claude Bradley to the vision and execution of Open No...
Contributions of Jean-Claude Bradley to the vision and execution of Open No...Contributions of Jean-Claude Bradley to the vision and execution of Open No...
Contributions of Jean-Claude Bradley to the vision and execution of Open No...
US Environmental Protection Agency (EPA), Center for Computational Toxicology and Exposure
 
How to Become Rich, Famous, and Popular While Using Your Programming Skills t...
How to Become Rich, Famous, and Popular While Using Your Programming Skills t...How to Become Rich, Famous, and Popular While Using Your Programming Skills t...
How to Become Rich, Famous, and Popular While Using Your Programming Skills t...
Greg Wilson
 
Getting Things Done - David Allen - Book Summary -Chapters 1-6
Getting Things Done - David Allen - Book Summary -Chapters 1-6Getting Things Done - David Allen - Book Summary -Chapters 1-6
Getting Things Done - David Allen - Book Summary -Chapters 1-6
Sameer Mathur
 
Getting Things Done (GTD) by David Allen
Getting Things Done (GTD) by David AllenGetting Things Done (GTD) by David Allen
Getting Things Done (GTD) by David Allen
Danny Holtschke
 
EdTech 2021: Tutors Time
EdTech 2021: Tutors TimeEdTech 2021: Tutors Time
EdTech 2021: Tutors Time
Peter Windle
 
What I Learned By Talking to 100+ Teams About Data
What I Learned By Talking to 100+ Teams About DataWhat I Learned By Talking to 100+ Teams About Data
What I Learned By Talking to 100+ Teams About Data
John Cutler
 
Week 03 - Project management plans
Week 03 - Project management plansWeek 03 - Project management plans
Week 03 - Project management plans
Abid Khan
 
Turning Problems into Opportunities with Technology
Turning Problems into Opportunities with TechnologyTurning Problems into Opportunities with Technology
Turning Problems into Opportunities with Technology
Jessica Parker, PMP
 

What's hot (20)

GTD_Quick_Intro
GTD_Quick_IntroGTD_Quick_Intro
GTD_Quick_Intro
 
Fail
FailFail
Fail
 
SymEx 2015 - Faster Projects, High Performance and Team Harmony with Critical...
SymEx 2015 - Faster Projects, High Performance and Team Harmony with Critical...SymEx 2015 - Faster Projects, High Performance and Team Harmony with Critical...
SymEx 2015 - Faster Projects, High Performance and Team Harmony with Critical...
 
Lightning Gtd with Gavin Jackson
Lightning Gtd with Gavin JacksonLightning Gtd with Gavin Jackson
Lightning Gtd with Gavin Jackson
 
Creating a Technology Disaster Plan
Creating a Technology Disaster PlanCreating a Technology Disaster Plan
Creating a Technology Disaster Plan
 
The Convergence of Wills
The Convergence of WillsThe Convergence of Wills
The Convergence of Wills
 
Pm and tm sofial
Pm and tm sofialPm and tm sofial
Pm and tm sofial
 
Pm and tm sofia
Pm and tm sofiaPm and tm sofia
Pm and tm sofia
 
Unit 3b swot analysis
Unit 3b   swot analysisUnit 3b   swot analysis
Unit 3b swot analysis
 
Facilitating Online Interaction 4 Learning Resource Slides
Facilitating Online Interaction 4 Learning Resource SlidesFacilitating Online Interaction 4 Learning Resource Slides
Facilitating Online Interaction 4 Learning Resource Slides
 
Six ideas for one note an introduction
Six ideas for one note an introduction Six ideas for one note an introduction
Six ideas for one note an introduction
 
Getting things done - A narrative summary
Getting things done - A narrative summaryGetting things done - A narrative summary
Getting things done - A narrative summary
 
Contributions of Jean-Claude Bradley to the vision and execution of Open No...
Contributions of Jean-Claude Bradley to the vision and execution of Open No...Contributions of Jean-Claude Bradley to the vision and execution of Open No...
Contributions of Jean-Claude Bradley to the vision and execution of Open No...
 
How to Become Rich, Famous, and Popular While Using Your Programming Skills t...
How to Become Rich, Famous, and Popular While Using Your Programming Skills t...How to Become Rich, Famous, and Popular While Using Your Programming Skills t...
How to Become Rich, Famous, and Popular While Using Your Programming Skills t...
 
Getting Things Done - David Allen - Book Summary -Chapters 1-6
Getting Things Done - David Allen - Book Summary -Chapters 1-6Getting Things Done - David Allen - Book Summary -Chapters 1-6
Getting Things Done - David Allen - Book Summary -Chapters 1-6
 
Getting Things Done (GTD) by David Allen
Getting Things Done (GTD) by David AllenGetting Things Done (GTD) by David Allen
Getting Things Done (GTD) by David Allen
 
EdTech 2021: Tutors Time
EdTech 2021: Tutors TimeEdTech 2021: Tutors Time
EdTech 2021: Tutors Time
 
What I Learned By Talking to 100+ Teams About Data
What I Learned By Talking to 100+ Teams About DataWhat I Learned By Talking to 100+ Teams About Data
What I Learned By Talking to 100+ Teams About Data
 
Week 03 - Project management plans
Week 03 - Project management plansWeek 03 - Project management plans
Week 03 - Project management plans
 
Turning Problems into Opportunities with Technology
Turning Problems into Opportunities with TechnologyTurning Problems into Opportunities with Technology
Turning Problems into Opportunities with Technology
 

Viewers also liked

Anatomy of an accessible carousel: everyone's responsible!
Anatomy of an accessible carousel: everyone's responsible!Anatomy of an accessible carousel: everyone's responsible!
Anatomy of an accessible carousel: everyone's responsible!
Access iQ
 
Strategic Approach to IT Accessibility
Strategic Approach to IT AccessibilityStrategic Approach to IT Accessibility
Strategic Approach to IT Accessibility
InnoTech
 
Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.
Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.
Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.
Dylan Wilbanks
 
[Access U 2010] HTML5 & Accessibility
[Access U 2010] HTML5 & Accessibility[Access U 2010] HTML5 & Accessibility
[Access U 2010] HTML5 & Accessibility
Christopher Schmitt
 
HTML5's ARIA and a Web-Accessible Dropdown Widget
HTML5's ARIA and a Web-Accessible Dropdown WidgetHTML5's ARIA and a Web-Accessible Dropdown Widget
HTML5's ARIA and a Web-Accessible Dropdown Widget
Dennis Lembree
 
Making JavaScript Accessible
Making JavaScript AccessibleMaking JavaScript Accessible
Making JavaScript Accessible
Dennis Lembree
 
Accessible Video in The Enterprise
Accessible Video in The Enterprise Accessible Video in The Enterprise
Accessible Video in The Enterprise
John Foliot
 
How To Build An Accessible Web Application - a11yBos
How To Build An Accessible Web Application - a11yBosHow To Build An Accessible Web Application - a11yBos
How To Build An Accessible Web Application - a11yBos
Dennis Lembree
 
HTML5 Accessibility - Is it ready yet?
HTML5 Accessibility - Is it ready yet?HTML5 Accessibility - Is it ready yet?
HTML5 Accessibility - Is it ready yet?
Steven Faulkner
 
Usability meets accessibility
Usability meets accessibilityUsability meets accessibility
Usability meets accessibility
Whitney Quesenbery
 
How To Build An Accessible Web Application
How To Build An Accessible Web ApplicationHow To Build An Accessible Web Application
How To Build An Accessible Web Application
Dennis Lembree
 
Responsible Design: Accountable Accessibility
Responsible Design: Accountable AccessibilityResponsible Design: Accountable Accessibility
Responsible Design: Accountable Accessibility
Billy Gregory
 
Designing with Empathy [Reasons to be Creative 2013]
Designing with Empathy [Reasons to be Creative 2013]Designing with Empathy [Reasons to be Creative 2013]
Designing with Empathy [Reasons to be Creative 2013]
Aaron Gustafson
 
Teach your Browser new tricks
Teach your Browser new tricksTeach your Browser new tricks
Teach your Browser new tricks
Dirk Ginader
 
AccessU 2011 Keynote
AccessU 2011 KeynoteAccessU 2011 Keynote
AccessU 2011 Keynote
Dennis Lembree
 
Create Accessible Infographics
Create Accessible Infographics Create Accessible Infographics
Create Accessible Infographics
Ted Drake
 
A Web for Everyone: Accessibility as a design challenge
A Web for Everyone: Accessibility as a design challengeA Web for Everyone: Accessibility as a design challenge
A Web for Everyone: Accessibility as a design challenge
Whitney Quesenbery
 
Introduction To Web Accessibility
Introduction To Web AccessibilityIntroduction To Web Accessibility
Introduction To Web Accessibility
Steven Swafford
 
The 5 Layers of Web Accessibility
The 5 Layers of Web AccessibilityThe 5 Layers of Web Accessibility
The 5 Layers of Web Accessibility
Dirk Ginader
 
Accessibility in Responsive web design
Accessibility in Responsive web designAccessibility in Responsive web design
Accessibility in Responsive web design
Nexer Digital
 

Viewers also liked (20)

Anatomy of an accessible carousel: everyone's responsible!
Anatomy of an accessible carousel: everyone's responsible!Anatomy of an accessible carousel: everyone's responsible!
Anatomy of an accessible carousel: everyone's responsible!
 
Strategic Approach to IT Accessibility
Strategic Approach to IT AccessibilityStrategic Approach to IT Accessibility
Strategic Approach to IT Accessibility
 
Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.
Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.
Open Web Camp 2014: On Fireproof, Future-Proof, Failure-Proof Things.
 
[Access U 2010] HTML5 & Accessibility
[Access U 2010] HTML5 & Accessibility[Access U 2010] HTML5 & Accessibility
[Access U 2010] HTML5 & Accessibility
 
HTML5's ARIA and a Web-Accessible Dropdown Widget
HTML5's ARIA and a Web-Accessible Dropdown WidgetHTML5's ARIA and a Web-Accessible Dropdown Widget
HTML5's ARIA and a Web-Accessible Dropdown Widget
 
Making JavaScript Accessible
Making JavaScript AccessibleMaking JavaScript Accessible
Making JavaScript Accessible
 
Accessible Video in The Enterprise
Accessible Video in The Enterprise Accessible Video in The Enterprise
Accessible Video in The Enterprise
 
How To Build An Accessible Web Application - a11yBos
How To Build An Accessible Web Application - a11yBosHow To Build An Accessible Web Application - a11yBos
How To Build An Accessible Web Application - a11yBos
 
HTML5 Accessibility - Is it ready yet?
HTML5 Accessibility - Is it ready yet?HTML5 Accessibility - Is it ready yet?
HTML5 Accessibility - Is it ready yet?
 
Usability meets accessibility
Usability meets accessibilityUsability meets accessibility
Usability meets accessibility
 
How To Build An Accessible Web Application
How To Build An Accessible Web ApplicationHow To Build An Accessible Web Application
How To Build An Accessible Web Application
 
Responsible Design: Accountable Accessibility
Responsible Design: Accountable AccessibilityResponsible Design: Accountable Accessibility
Responsible Design: Accountable Accessibility
 
Designing with Empathy [Reasons to be Creative 2013]
Designing with Empathy [Reasons to be Creative 2013]Designing with Empathy [Reasons to be Creative 2013]
Designing with Empathy [Reasons to be Creative 2013]
 
Teach your Browser new tricks
Teach your Browser new tricksTeach your Browser new tricks
Teach your Browser new tricks
 
AccessU 2011 Keynote
AccessU 2011 KeynoteAccessU 2011 Keynote
AccessU 2011 Keynote
 
Create Accessible Infographics
Create Accessible Infographics Create Accessible Infographics
Create Accessible Infographics
 
A Web for Everyone: Accessibility as a design challenge
A Web for Everyone: Accessibility as a design challengeA Web for Everyone: Accessibility as a design challenge
A Web for Everyone: Accessibility as a design challenge
 
Introduction To Web Accessibility
Introduction To Web AccessibilityIntroduction To Web Accessibility
Introduction To Web Accessibility
 
The 5 Layers of Web Accessibility
The 5 Layers of Web AccessibilityThe 5 Layers of Web Accessibility
The 5 Layers of Web Accessibility
 
Accessibility in Responsive web design
Accessibility in Responsive web designAccessibility in Responsive web design
Accessibility in Responsive web design
 

Similar to Getting Things Done for Technical Communicators at TCUK14

From Project to Program: Building Sustainable Digital Collections
From Project to Program: Building Sustainable Digital CollectionsFrom Project to Program: Building Sustainable Digital Collections
From Project to Program: Building Sustainable Digital Collections
egore
 
Increasing Personal Productivity with Getting Things Done(r)
Increasing Personal Productivity with Getting Things Done(r)Increasing Personal Productivity with Getting Things Done(r)
Increasing Personal Productivity with Getting Things Done(r)
James Martin
 
Getting Things Done for Technical Communicators
Getting Things Done for Technical CommunicatorsGetting Things Done for Technical Communicators
Getting Things Done for Technical Communicators
Karen Mardahl
 
Doing Analytics Right - Building the Analytics Environment
Doing Analytics Right - Building the Analytics EnvironmentDoing Analytics Right - Building the Analytics Environment
Doing Analytics Right - Building the Analytics Environment
Tasktop
 
What can DesignOps do for you? by Carol Smith at TLMUX in Montreal
What can DesignOps do for you? by Carol Smith at TLMUX in MontrealWhat can DesignOps do for you? by Carol Smith at TLMUX in Montreal
What can DesignOps do for you? by Carol Smith at TLMUX in Montreal
Carol Smith
 
Solving 4 of Active Directory Management’s Biggest Problems with Simple Solut...
Solving 4 of Active Directory Management’s Biggest Problems with Simple Solut...Solving 4 of Active Directory Management’s Biggest Problems with Simple Solut...
Solving 4 of Active Directory Management’s Biggest Problems with Simple Solut...
ScriptLogic
 
DSC UTeM DevOps Session#1: Intro to DevOps Presentation Slides
DSC UTeM DevOps Session#1: Intro to DevOps Presentation SlidesDSC UTeM DevOps Session#1: Intro to DevOps Presentation Slides
DSC UTeM DevOps Session#1: Intro to DevOps Presentation Slides
DSC UTeM
 
SHAREmodule2
SHAREmodule2SHAREmodule2
SHAREmodule2
Lynne Thomas
 
Collaboration Beyond Code
Collaboration Beyond CodeCollaboration Beyond Code
Collaboration Beyond Code
David E. Weekly
 
How to become a software developer
How to become a software developerHow to become a software developer
How to become a software developer
Eyob Lube
 
Westby DMT - Week 01 course overview
Westby DMT - Week 01 course overviewWestby DMT - Week 01 course overview
Westby DMT - Week 01 course overview
Robert Whyte
 
Repairing with DITA - Don Day
Repairing with DITA -  Don DayRepairing with DITA -  Don Day
Repairing with DITA - Don Day
Information Development World
 
7 Tips for Digital Ninjas
7 Tips for Digital Ninjas7 Tips for Digital Ninjas
7 Tips for Digital Ninjas
Jeremy Caplan
 
How to Plan for Hyper Growth Success by Slack Software Engineer
How to Plan for Hyper Growth Success by Slack Software EngineerHow to Plan for Hyper Growth Success by Slack Software Engineer
How to Plan for Hyper Growth Success by Slack Software Engineer
Product School
 
The Art Of Documentation for Open Source Projects
The Art Of Documentation for Open Source ProjectsThe Art Of Documentation for Open Source Projects
The Art Of Documentation for Open Source Projects
Ben Hall
 
Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.
Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.
Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.
Zan Kavtaskin
 
Innovations Accelerated - Design Sprint
Innovations Accelerated - Design SprintInnovations Accelerated - Design Sprint
Innovations Accelerated - Design Sprint
Eryk Korfel
 
ATC2013-Thiru and Abhishek-How to prevent Agile from becoming Fragile?
ATC2013-Thiru and Abhishek-How to prevent Agile from becoming Fragile?ATC2013-Thiru and Abhishek-How to prevent Agile from becoming Fragile?
ATC2013-Thiru and Abhishek-How to prevent Agile from becoming Fragile?
India Scrum Enthusiasts Community
 
Productive Knowledge Work Workshop
Productive Knowledge Work WorkshopProductive Knowledge Work Workshop
Productive Knowledge Work Workshop
Samuel Driessen
 
Project Management Bootcamp for Event Professionals
Project Management Bootcamp for Event ProfessionalsProject Management Bootcamp for Event Professionals
Project Management Bootcamp for Event Professionals
Social Tables
 

Similar to Getting Things Done for Technical Communicators at TCUK14 (20)

From Project to Program: Building Sustainable Digital Collections
From Project to Program: Building Sustainable Digital CollectionsFrom Project to Program: Building Sustainable Digital Collections
From Project to Program: Building Sustainable Digital Collections
 
Increasing Personal Productivity with Getting Things Done(r)
Increasing Personal Productivity with Getting Things Done(r)Increasing Personal Productivity with Getting Things Done(r)
Increasing Personal Productivity with Getting Things Done(r)
 
Getting Things Done for Technical Communicators
Getting Things Done for Technical CommunicatorsGetting Things Done for Technical Communicators
Getting Things Done for Technical Communicators
 
Doing Analytics Right - Building the Analytics Environment
Doing Analytics Right - Building the Analytics EnvironmentDoing Analytics Right - Building the Analytics Environment
Doing Analytics Right - Building the Analytics Environment
 
What can DesignOps do for you? by Carol Smith at TLMUX in Montreal
What can DesignOps do for you? by Carol Smith at TLMUX in MontrealWhat can DesignOps do for you? by Carol Smith at TLMUX in Montreal
What can DesignOps do for you? by Carol Smith at TLMUX in Montreal
 
Solving 4 of Active Directory Management’s Biggest Problems with Simple Solut...
Solving 4 of Active Directory Management’s Biggest Problems with Simple Solut...Solving 4 of Active Directory Management’s Biggest Problems with Simple Solut...
Solving 4 of Active Directory Management’s Biggest Problems with Simple Solut...
 
DSC UTeM DevOps Session#1: Intro to DevOps Presentation Slides
DSC UTeM DevOps Session#1: Intro to DevOps Presentation SlidesDSC UTeM DevOps Session#1: Intro to DevOps Presentation Slides
DSC UTeM DevOps Session#1: Intro to DevOps Presentation Slides
 
SHAREmodule2
SHAREmodule2SHAREmodule2
SHAREmodule2
 
Collaboration Beyond Code
Collaboration Beyond CodeCollaboration Beyond Code
Collaboration Beyond Code
 
How to become a software developer
How to become a software developerHow to become a software developer
How to become a software developer
 
Westby DMT - Week 01 course overview
Westby DMT - Week 01 course overviewWestby DMT - Week 01 course overview
Westby DMT - Week 01 course overview
 
Repairing with DITA - Don Day
Repairing with DITA -  Don DayRepairing with DITA -  Don Day
Repairing with DITA - Don Day
 
7 Tips for Digital Ninjas
7 Tips for Digital Ninjas7 Tips for Digital Ninjas
7 Tips for Digital Ninjas
 
How to Plan for Hyper Growth Success by Slack Software Engineer
How to Plan for Hyper Growth Success by Slack Software EngineerHow to Plan for Hyper Growth Success by Slack Software Engineer
How to Plan for Hyper Growth Success by Slack Software Engineer
 
The Art Of Documentation for Open Source Projects
The Art Of Documentation for Open Source ProjectsThe Art Of Documentation for Open Source Projects
The Art Of Documentation for Open Source Projects
 
Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.
Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.
Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.
 
Innovations Accelerated - Design Sprint
Innovations Accelerated - Design SprintInnovations Accelerated - Design Sprint
Innovations Accelerated - Design Sprint
 
ATC2013-Thiru and Abhishek-How to prevent Agile from becoming Fragile?
ATC2013-Thiru and Abhishek-How to prevent Agile from becoming Fragile?ATC2013-Thiru and Abhishek-How to prevent Agile from becoming Fragile?
ATC2013-Thiru and Abhishek-How to prevent Agile from becoming Fragile?
 
Productive Knowledge Work Workshop
Productive Knowledge Work WorkshopProductive Knowledge Work Workshop
Productive Knowledge Work Workshop
 
Project Management Bootcamp for Event Professionals
Project Management Bootcamp for Event ProfessionalsProject Management Bootcamp for Event Professionals
Project Management Bootcamp for Event Professionals
 

More from Karen Mardahl

Desiring accessibility!
Desiring accessibility!Desiring accessibility!
Desiring accessibility!
Karen Mardahl
 
Tænk tilgængelighed og brugervenlighed ind i dine sites
Tænk tilgængelighed og brugervenlighed ind i dine sites Tænk tilgængelighed og brugervenlighed ind i dine sites
Tænk tilgængelighed og brugervenlighed ind i dine sites
Karen Mardahl
 
UX Camp CPH Ignite presentation 24 April 2014
UX Camp CPH Ignite presentation 24 April 2014UX Camp CPH Ignite presentation 24 April 2014
UX Camp CPH Ignite presentation 24 April 2014
Karen Mardahl
 
STC13: All you need is... Accessibility
STC13: All you need is... AccessibilitySTC13: All you need is... Accessibility
STC13: All you need is... Accessibility
Karen Mardahl
 
UX Camp CPH 2013 Ignite! presentation, Karen Mardahl
UX Camp CPH 2013 Ignite! presentation, Karen MardahlUX Camp CPH 2013 Ignite! presentation, Karen Mardahl
UX Camp CPH 2013 Ignite! presentation, Karen Mardahl
Karen Mardahl
 
Getting Down and Dirty with Accessibility and Usability workshop at TCUK12
Getting Down and Dirty with Accessibility and Usability workshop at TCUK12Getting Down and Dirty with Accessibility and Usability workshop at TCUK12
Getting Down and Dirty with Accessibility and Usability workshop at TCUK12
Karen Mardahl
 
Adaptability: The True Key to Accessibility and Usability? #TCUK12
Adaptability: The True Key to Accessibility and Usability? #TCUK12Adaptability: The True Key to Accessibility and Usability? #TCUK12
Adaptability: The True Key to Accessibility and Usability? #TCUK12
Karen Mardahl
 
Build Accessibly - Community Day 2012
Build Accessibly - Community Day 2012Build Accessibly - Community Day 2012
Build Accessibly - Community Day 2012
Karen Mardahl
 
The "A" in Drupal Stands for Accessibility
The "A" in Drupal Stands for AccessibilityThe "A" in Drupal Stands for Accessibility
The "A" in Drupal Stands for Accessibility
Karen Mardahl
 
Ignite Accessibility
Ignite AccessibilityIgnite Accessibility
Ignite Accessibility
Karen Mardahl
 
Technical Communication and Inclusion
Technical Communication and InclusionTechnical Communication and Inclusion
Technical Communication and Inclusion
Karen Mardahl
 

More from Karen Mardahl (11)

Desiring accessibility!
Desiring accessibility!Desiring accessibility!
Desiring accessibility!
 
Tænk tilgængelighed og brugervenlighed ind i dine sites
Tænk tilgængelighed og brugervenlighed ind i dine sites Tænk tilgængelighed og brugervenlighed ind i dine sites
Tænk tilgængelighed og brugervenlighed ind i dine sites
 
UX Camp CPH Ignite presentation 24 April 2014
UX Camp CPH Ignite presentation 24 April 2014UX Camp CPH Ignite presentation 24 April 2014
UX Camp CPH Ignite presentation 24 April 2014
 
STC13: All you need is... Accessibility
STC13: All you need is... AccessibilitySTC13: All you need is... Accessibility
STC13: All you need is... Accessibility
 
UX Camp CPH 2013 Ignite! presentation, Karen Mardahl
UX Camp CPH 2013 Ignite! presentation, Karen MardahlUX Camp CPH 2013 Ignite! presentation, Karen Mardahl
UX Camp CPH 2013 Ignite! presentation, Karen Mardahl
 
Getting Down and Dirty with Accessibility and Usability workshop at TCUK12
Getting Down and Dirty with Accessibility and Usability workshop at TCUK12Getting Down and Dirty with Accessibility and Usability workshop at TCUK12
Getting Down and Dirty with Accessibility and Usability workshop at TCUK12
 
Adaptability: The True Key to Accessibility and Usability? #TCUK12
Adaptability: The True Key to Accessibility and Usability? #TCUK12Adaptability: The True Key to Accessibility and Usability? #TCUK12
Adaptability: The True Key to Accessibility and Usability? #TCUK12
 
Build Accessibly - Community Day 2012
Build Accessibly - Community Day 2012Build Accessibly - Community Day 2012
Build Accessibly - Community Day 2012
 
The "A" in Drupal Stands for Accessibility
The "A" in Drupal Stands for AccessibilityThe "A" in Drupal Stands for Accessibility
The "A" in Drupal Stands for Accessibility
 
Ignite Accessibility
Ignite AccessibilityIgnite Accessibility
Ignite Accessibility
 
Technical Communication and Inclusion
Technical Communication and InclusionTechnical Communication and Inclusion
Technical Communication and Inclusion
 

Recently uploaded

Strategies to rekindle the fire inside you and stay motivated.pdf
Strategies to rekindle the fire inside you and stay motivated.pdfStrategies to rekindle the fire inside you and stay motivated.pdf
Strategies to rekindle the fire inside you and stay motivated.pdf
Million-$-Knowledge {Million Dollar Knowledge}
 
Understanding of Self - Applied Social Psychology - Psychology SuperNotes
Understanding of Self - Applied Social Psychology - Psychology SuperNotesUnderstanding of Self - Applied Social Psychology - Psychology SuperNotes
Understanding of Self - Applied Social Psychology - Psychology SuperNotes
PsychoTech Services
 
The Six Working Genius Short Explanation
The Six Working Genius Short ExplanationThe Six Working Genius Short Explanation
The Six Working Genius Short Explanation
abijabar2
 
aula open english sobre Classic-motorcycles-2_1.pdf
aula open english sobre Classic-motorcycles-2_1.pdfaula open english sobre Classic-motorcycles-2_1.pdf
aula open english sobre Classic-motorcycles-2_1.pdf
PauloVictor90882
 
Aggression - Applied Social Psychology - Psychology SuperNotes
Aggression - Applied Social Psychology - Psychology SuperNotesAggression - Applied Social Psychology - Psychology SuperNotes
Aggression - Applied Social Psychology - Psychology SuperNotes
PsychoTech Services
 
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotesProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
PsychoTech Services
 
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
CANSA The Cancer Association of South Africa
 
Best Way to Overcome Procrastination and Increase Productivity.pdf
Best Way to Overcome Procrastination and Increase Productivity.pdfBest Way to Overcome Procrastination and Increase Productivity.pdf
Best Way to Overcome Procrastination and Increase Productivity.pdf
Million-$-Knowledge {Million Dollar Knowledge}
 

Recently uploaded (8)

Strategies to rekindle the fire inside you and stay motivated.pdf
Strategies to rekindle the fire inside you and stay motivated.pdfStrategies to rekindle the fire inside you and stay motivated.pdf
Strategies to rekindle the fire inside you and stay motivated.pdf
 
Understanding of Self - Applied Social Psychology - Psychology SuperNotes
Understanding of Self - Applied Social Psychology - Psychology SuperNotesUnderstanding of Self - Applied Social Psychology - Psychology SuperNotes
Understanding of Self - Applied Social Psychology - Psychology SuperNotes
 
The Six Working Genius Short Explanation
The Six Working Genius Short ExplanationThe Six Working Genius Short Explanation
The Six Working Genius Short Explanation
 
aula open english sobre Classic-motorcycles-2_1.pdf
aula open english sobre Classic-motorcycles-2_1.pdfaula open english sobre Classic-motorcycles-2_1.pdf
aula open english sobre Classic-motorcycles-2_1.pdf
 
Aggression - Applied Social Psychology - Psychology SuperNotes
Aggression - Applied Social Psychology - Psychology SuperNotesAggression - Applied Social Psychology - Psychology SuperNotes
Aggression - Applied Social Psychology - Psychology SuperNotes
 
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotesProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
 
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
 
Best Way to Overcome Procrastination and Increase Productivity.pdf
Best Way to Overcome Procrastination and Increase Productivity.pdfBest Way to Overcome Procrastination and Increase Productivity.pdf
Best Way to Overcome Procrastination and Increase Productivity.pdf
 

Getting Things Done for Technical Communicators at TCUK14

  • 1. Getting Things Done for Technical Communicators Karen Mardahl 17 September 2014 #TCUK14 #TCUK14GTD
  • 2. This is a personal “case study” for inspiration –
  • 3. This is a personal “case study” for inspiration – Your Mileage WILL Vary!
  • 4. Background for this talk Or, how I almost lost it Pizarros CC BY-SA 3.0 http://commons.wikimedia.org/wiki/File:Administrative_burden.JPG
  • 5. © - permission from Instagram.com/pedrsn #GTDtechcommFAIL?
  • 6. High-level philosophy or… Hands-on practical stuff?
  • 7. Takeaways • ? • ? • ?
  • 8. Let’s be clear: A project (set of actions) vs. an action
  • 9. Let’s be clear: A project (set of actions) vs. an action
  • 10. The GTD ”workflow” steps 1. Capture/collect/gather 2. Clarify/process 3. Organize 4. Review 5. Do
  • 11. Shared with kind permission from Customer Service at The David Allen Company
  • 12.
  • 14. Computer © 2007 Nuno Pinheiro & David Vignoni & David Miller & Johann Ollivier Lapeyre & Kenneth Wimer & Riccardo Iaconelli / KDE / LGPL 3 http://commons.wikimedia.org/wiki/File:Oxygen480-devices-computer-laptop.svg Nuremburg Funnel stamp Public domain http://commons.wikimedia.org/wiki/File:Nuremberg_Funnel_-_ad_stamp_1910.jpg
  • 15. Computer © 2007 Nuno Pinheiro & David Vignoni & David Miller & Johann Ollivier Lapeyre & Kenneth Wimer & Riccardo Iaconelli / KDE / LGPL 3 http://commons.wikimedia.org/wiki/File:Oxygen480-devices-computer-laptop.svg Nuremburg Funnel stamp Public domain http://commons.wikimedia.org/wiki/File:Nuremberg_Funnel_-_ad_stamp_1910.jpg
  • 17. Hashtags in Outlook subject lines
  • 19. Turning a message into a checklist
  • 20. Connecting the dots in meetings with Outlook and OneNote
  • 21. Connecting the dots in meetings with Outlook and OneNote
  • 23. Make action lists, not context lists
  • 24. Calendars • Only for very specific actions! • Day specific (report due Tuesday) • Time specific (meeting at 10.00) • Not for what you would like to do! (take over the universe)
  • 25. Shared with kind permission from Customer Service at The David Allen Company
  • 26. 7 things to keep track of 1. Projects 2. Project Support Materials 3. Calendar actions and info 4. Next Action lists 5. "Waiting For" list 6. Someday list 7. Reference Material
  • 27. To do
  • 29. Mind like water xlibber CC BY 2.0 http://commons.wikimedia.org/wiki/File:Ripples_(3144091676).jpg
  • 30. Tickler file John Blyberg CC BY 2.0 http://commons.wikimedia.org/wiki/File:George_Eastman_House_Part_of_G._Eastmans_card_catal og_.jpg
  • 31. Tickler files, or 43 folders, in OneNote
  • 32. Tickler files, or 43 folders, in OneNote
  • 33. Tickler files, or 43 folders, in OneNote
  • 34. Warning: This talk does not do your work for you!
  • 35. It can help you master your time more efficiently
  • 36. FOCUS! Campephilus CC BY-SA 3.0 http://commons.wikimedia.org/wiki/File:Sciurus-vulgaris_hernandeangelis_stockholm_2008-06-04.jpg
  • 37. Takeaways • Closing loops • Next actions • Reviews
  • 38. So questions, much contact • Karen Mardahl Technical Writer SimCorp.com • @kmdk • about.me/kmdk • mardahl.dk
  • 39. References • Allen, David (2003). Getting Things Done: The Art of Stress-Free Productivity. Penguin Books. • Negrette, David (2013). Getting Things Done the David Allen Way with Microsoft OneNote, Second Edition. CreateSpace Independent Publishing Platform. • Wolff, Dominic (2013). Master Getting Things Done the David Allen Way with Evernote: Your 7-Day GTD Immediate Action Plan [August 2013] Edition. CreateSpace Independent Publishing Platform. Additional resources to read and inspire are available at http://www.mardahl.dk/2014/06/25/continuing-to-get-things-done-ua-europe- conference-follow-up/

Editor's Notes

  1. Newish job, new processes, new domain, new tool, new level of complexity, new way of writing,
  2. You need the high-level raison d’être for GTD before you can consider specifics. You need real examples and hands-on practice to get a sense of what this is about. Which statement is more correct than the other? The first time I gave this talk in June, I believed in high-level to ensure comprehension. Feedback indicated more examples would have been welcome. Both are hard to do in 40 minutes, but regard it as the start of many wonderful and educational chats here at TCUK14 and beyond.
  3. Yes, there will be takeaways, but they will be a surprise. I will reveal them as we go along.
  4. We need to define project vs. action
  5. A project is a set of actions, which might seem obvious, but is crucial for doing some breakdowns as we soon will see.
  6. You can say that this is the summary of what GTD means. You do these 5 steps and you are in control. Perhaps data flow is a better term because we are talking about the data that flows in and out of your life. Of course, you work on each item so it is your workflow.
  7. These are the tools I use. Evernote and Things 2 (for Mac only) are for my personal life. OneNote is for work only. When I discovered I could use OneNote at work – and discovered that I liked it, I was not willing to give up years spent with Evernote and Things, so I split them between work life and everything-else life.
  8. I can start the gathering and processing before I even know what is coming my way. I use colour-coding, rules, and categories in Outlook 2013. There are similar tools in other mail programs. You must check them out. They will save your sanity.
  9. In other words, life’s random stuff is getting shoved into your head via that little Nurnberg funnel. There is a lot of that stuff
  10. We have moved beyond inkwells and quill pens. We have electronic devices. You can reverse the forcefeeding and maintain control of life’s random stuff through other means. Use the 5 workflow steps to manage the onslaught.
  11. This is closing your loops. (First freebie!) Open loops are one of the major problems for the people David Allen coaches with GTD. We are also back to the project or set of actions concept. People with open loops fret about the manual due next Friday or the meeting with some important people or bills to be paid, etc. You need to be aware of the elements – the actions – in each project and know what the actual next action is. Publish? Proofread? Peer edit? No, you’re not that far yet. Incorporate reviews? No, not received yet! Create a diagram in Visio that you sketched out on paper yesterday? Bingo! Why fret about publishing when publishing consists of many steps and you haven’t even come to some of them yet? Look at what you CAN do right now or what you MUST do right now. Stop letting those big projects rotate endlessly in your mind and gain control of one step at a time.
  12. Understanding how your close your open loops takes you straight to next actions. This is the one thing that David Allen feels could change the business world. If everyone stopped fretting or shouting about the big open loops and just concentrated on the next action that they could do, we would be so much more efficient. In fact, if I could only give you one single takeaway, it would be this item. YOU DO NOT NEED TO KNOW THE RESULTS. JUST YOUR NEXT ACTION. Real life explanation of closing loops and next actions: my story of the backlog of legacy material and a sprint to update one manual.
  13. It has taken me the longest time to understand this and work with this and I am still not there. David Allen claims I should be. I should have several next action lists that I can skim and act upon. I keep context lists. Work on manual A. Work on project B. Work on initiative C. This means I hop through all these lists to find what I need to do or can do. I am afraid to lose the thread for the Manual A project so I want it all in one place. This means I spend time wandering between lists until I grab something and settle down to do it. Then I am focused and I work on the one item. This illustrates the time it takes to consider modifying any habits that you have used for a long time. When I gave this talk in June, I did not get this item. I thought it was important because David Allen and others emphasise it, but I was in doubt and said so. Now I finally understand it – I can actually see in my own collection of information what it means. Now I can finally consider what steps I need to take to put this into action so to speak.
  14. Some to-do items or next action items can go on your calendar, but only very specific types. A calendar is not a dumping ground for things to do! For years, I did dump stuff into calendars. As days went by, I was leafing through the calendar for things I needed to do and invariably things were forgotten. At the end of the year – forget it. I never transferred much stuff to the new calendar, but instead dragged the old calendar around with me. Until I dumped it in a drawer and thought at this late date no one cares…!
  15. Let’s revisit the workflow again. You need to look out for 1. Projects, 2. Project Support Materials, 3. Calendar actions and info, 4. Next Action lists, 5. "Waiting For" list, 6. Someday list, 7. Reference Material
  16. All those things to keep track of? You do it through reviews. Reviews are not your peer reviews of your documentations. They are reviews of what actions you have, what you are waiting for, what you hope to do someday maybe. You do them on a regular basis. This is also my weak point.  I often think “let me just finish X and then I will review.” No. You need to do a daily check because if not, a loop might open and start repeating in your brain and distract you. Things can change. That project that was far off in the future was moved to this afternoon. That urgent project has now been postponed 1 month. You need to adapt. This is one part of GTD that researchers think has scientific backing.
  17. So you are handling the stuff life keeps handing you. When you get things under control and you are not stressing about loops on permanent repeat, you have a “mind like water”. Your mind can relax and get into flow. This is where you can be creative and take yourself to new levels. I experienced this when we did our sprint with the legacy manual. It is a marvelous feeling!
  18. GTD helps you maintain focus and keeps you from watching… squirrel!!!