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A Primer on Body
Language Essentials
The Secrets of Persuasive
Communication
Mirror, Mirror
ACTIONS
We all know that
speak
LOUDER
than
WORD
S
Experts say
Words
7%
Tonality
38%
Body Language
55%
Why You Should Learn BL Essentials
 Establish trust and credibility even before you open
your mouth
 Learn to pick up subtle cues
 Feel comfortable in your own skin and make others
comfortable around you
 Relate easily to the opposite sex
 Make others feels special – and not because you
want something from them
 Communicate your ideas with subtle authority
 Be the Alpha You!
 Get anyone to say yes to you
Body Language could mean
Body
Language
Word
Choice
Body
Gestures
Facial
Expressions
Tone
Pitch
Voice
(Volume)
Scent
Posture
Space
Think about these:
• Was there ever a time when you
feel bad about a person you just
met?
• Was there a time when someone
told you that you look and move
like you father/mother?
• Had a friend once noticed that
you and your wife/husband are
starting to look alike?
• Do you and your best friend share
a few traits?
What is Mirroring?
• Mirroring is when you
unconsciously imitate the person/s
you are interacting with
• It is brought about by the Mirror
Neurons in your brain
• These Neurons are triggered by
various factors in our everyday lives
What is Mirroring?
Mirror Neurons are being effectively
used by:
 TV networks
 Film
 Sales People
 Leaders
Among many others.
Usually Mirroring happens naturally with those who make
you feel comfortable, and even, at time with those you
dislike.
It’s almost second nature.
Mirroring
So what does this mean to you?
Mirroring
If your brain
unconsciously mirrors
another person, it means
you can consciously
mirror him/her!
The Benefits of Mirroring
• Establishes rapport
• Delivers trust
• Encourages comfort
• Targets the YES! Factor
Where to use Mirroring
• Coaching Sessions
• Meetings
• Presentations
• Romantic Dates
• AND MANY MORE!!!
Mirroring in 5 Steps
 Body Movements
 Facial Expressions
 Breathing
 Voice
 Blinking
Verbal Mirroring
 Mirroring doesn’t stop with expressions, gestures,
carriage, voice and breathing
 You can also mirror
communication styles!
Verbal Mirroring
YOU
Visual
KinestheticAuditory
Verbal Mirroring
• Illustrate, look, sight, clear
Visual
• Hear, ring, listen, whisper
Auditory
• Grasp, rough, touch, calm
Kinesthetic
Surviving the Rough Spots
Start with a Starbucks Barista
Go Easy
Be Aware of the Other Person
Be Sincere
References
Bowden, M. (2010). Winning Body Language: Control the conversation, command attention,
and convey the right message--without saying a word. New York: McGraw-Hill.
Goman, C. K. (2011). The Silent Language of Leaders: How body language can help-or hurt-how you lead.
San Francisco: Jossey-Bass.
Pease, A., & Pease, B. (2006). The Definitive Book of Body Language. New York: Bantam Books.
Reiman, T. (2011). The Yes Factor: Get What You Want, Say What You Mean. New York: Plume.
OSATrains.com
Facebook/OSATrains.com
Orly.Agawin@osatrains.com

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A starter on body language essentials

  • 1. A Primer on Body Language Essentials The Secrets of Persuasive Communication Mirror, Mirror
  • 2. ACTIONS We all know that speak LOUDER than WORD S
  • 4. Why You Should Learn BL Essentials  Establish trust and credibility even before you open your mouth  Learn to pick up subtle cues  Feel comfortable in your own skin and make others comfortable around you  Relate easily to the opposite sex  Make others feels special – and not because you want something from them  Communicate your ideas with subtle authority  Be the Alpha You!  Get anyone to say yes to you
  • 5. Body Language could mean Body Language Word Choice Body Gestures Facial Expressions Tone Pitch Voice (Volume) Scent Posture Space
  • 6.
  • 7. Think about these: • Was there ever a time when you feel bad about a person you just met? • Was there a time when someone told you that you look and move like you father/mother? • Had a friend once noticed that you and your wife/husband are starting to look alike? • Do you and your best friend share a few traits?
  • 8. What is Mirroring? • Mirroring is when you unconsciously imitate the person/s you are interacting with • It is brought about by the Mirror Neurons in your brain • These Neurons are triggered by various factors in our everyday lives
  • 9. What is Mirroring? Mirror Neurons are being effectively used by:  TV networks  Film  Sales People  Leaders Among many others. Usually Mirroring happens naturally with those who make you feel comfortable, and even, at time with those you dislike. It’s almost second nature.
  • 10. Mirroring So what does this mean to you?
  • 11. Mirroring If your brain unconsciously mirrors another person, it means you can consciously mirror him/her!
  • 12. The Benefits of Mirroring • Establishes rapport • Delivers trust • Encourages comfort • Targets the YES! Factor
  • 13. Where to use Mirroring • Coaching Sessions • Meetings • Presentations • Romantic Dates • AND MANY MORE!!!
  • 14. Mirroring in 5 Steps  Body Movements  Facial Expressions  Breathing  Voice  Blinking
  • 15. Verbal Mirroring  Mirroring doesn’t stop with expressions, gestures, carriage, voice and breathing  You can also mirror communication styles!
  • 17. Verbal Mirroring • Illustrate, look, sight, clear Visual • Hear, ring, listen, whisper Auditory • Grasp, rough, touch, calm Kinesthetic
  • 18. Surviving the Rough Spots Start with a Starbucks Barista Go Easy Be Aware of the Other Person Be Sincere
  • 19. References Bowden, M. (2010). Winning Body Language: Control the conversation, command attention, and convey the right message--without saying a word. New York: McGraw-Hill. Goman, C. K. (2011). The Silent Language of Leaders: How body language can help-or hurt-how you lead. San Francisco: Jossey-Bass. Pease, A., & Pease, B. (2006). The Definitive Book of Body Language. New York: Bantam Books. Reiman, T. (2011). The Yes Factor: Get What You Want, Say What You Mean. New York: Plume.